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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28588 Views

154 replies

14 likes

Other
  • 28588 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23874 Views

9 replies

2 likes

Other
  • 23874 Views
  • 9 replies
  • 2 likes

Windows Phone 8 (8.1) search for songs in offline playlist

hi guys, is there a way how to search for songs in my offline playlists like there is on iOS or Android? I have some really big Playlists (900+ songs) and if i just want to hear that one song i have to scroll down all the way and that is really annoy...

Newbie

hi guys,   is there a way how to search for songs in my offline playlists like there is on iOS or Android? I have some really big Playlists (900+ songs) and if i just want to hear that one...

markybean

Newbie

529 Views

1 replies

2 likes

WP 8
  • 529 Views
  • 1 replies
  • 2 likes

Your music (saved songs)

Does anyone know if and how you can sync the songs you've saved to "Your music" between your phone and your computer? because I have saved quite a lot of songs to "Your music" on my phone but they won't shot on my computer Thanks in advance

Newbie

Does anyone know if and how you can sync the songs you've saved to "Your music" between your phone and your computer? because I have saved quite a lot of songs to "Your music" on my phone but they ...

Peter__

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Some tracks not available on mobile

There are some tracks that are available on my desktop, but not mobile. I have Spotify Premium. Specifically I am talking about Múm. I thought the album Finally We Are No One had been taken offline, but no, it is there, just not available on my phone...

Newbie

There are some tracks that are available on my desktop, but not mobile. I have Spotify Premium. Specifically I am talking about Múm. I thought the album Finally We Are No One had been taken offl...

Peter__

Community Legend

455 Views

1 replies

0 likes

music
  • 455 Views
  • 1 replies
  • 0 likes

Amazon Fire TV & Windows Phone

I have a Amazon Fire TV and Windows Phone. I was hoping that the intro of connect on Amazon Fire TV would mean I could take advantage of my subscription. Alas, it seems its Windows Phone is not supported. Is there any plans for this?

Newbie

I have a Amazon Fire TV and Windows Phone. I was hoping that the intro of connect on Amazon Fire TV would mean I could take advantage of my subscription. Alas, it seems its Windows Phone is not suppo...

Peter__

Community Legend

848 Views

1 replies

1 likes

WP 8
  • 848 Views
  • 1 replies
  • 1 likes

Is it possible to run both spotify and audible on the same device at the same time?

Hi All, Does anyone out there know if it's possible to run both Spotify and Audible at the same time on the same device - either iOS or Android? Just looking for possible solutions. On iOS, if I'm running one or the other, and then launch the other, ...

Newbie

Hi All,   Does anyone out there know if it's possible to run both Spotify and Audible at the same time on the same device - either iOS or Android? Just looking for possible solutions. O...

Peter__

Community Legend

3005 Views

1 replies

1 likes

Other
  • 3005 Views
  • 1 replies
  • 1 likes

Andy Sheppard - which one is the one and only one?

I am a huge fan of Andy Sheppard, the british jazz saxophonist. Whenever I search for Andy I get another artist , who I do not know but I assume is also called Andy Sheppard, who plays a kind of country music. I want to be able to search with confide...

Newbie

I am a huge fan of Andy Sheppard, the british jazz saxophonist. Whenever I search for Andy I get another artist , who I do not know but I assume is also called Andy Sheppard, who plays a kind of coun...

Peter__

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

spotify PC

Hello dear user, i have a problem using spotify with my pc. while on my iphone i can read all the titles, on my pc, there is a lot of titles it cannot read. it says "the file format is not supported". Any help on that issue please? Thank you

Casual Listener

Hello dear user,   i have a problem using spotify with my pc. while on my iphone i can read all the titles, on my pc, there is a lot of titles it cannot read.  it says "the file format ...

Peter__

Community Legend

377 Views

1 replies

0 likes

WP 8
  • 377 Views
  • 1 replies
  • 0 likes

Spotify on Samsung F6800 in Canada?

Sorry, would have added this question to the Samsung TV sticky post but it appears to be locked. Can anyone please tell me why the Spotify app isn't available in my Samsung App Store on my UN50F6800 Smart TV? Is the model not supported (would seem od...

Casual Listener

Sorry, would have added this question to the Samsung TV sticky post but it appears to be locked.   Can anyone please tell me why the Spotify app isn't available in my Samsung App Store on my...

Peter__

Community Legend

702 Views

1 replies

1 likes

Samsung
  • 702 Views
  • 1 replies
  • 1 likes

Spotify won't sync or properly play certain album

Kevin Cool Water – Reintroduce Ourselves it usually skips at the beginning of every song, then it plays just enough for me to enjoy it before freezing completely. I tried syncing to listen offline but it doesn't work and the yellow download symbol is...

Casual Listener

Kevin Cool Water – Reintroduce Ourselves   it usually skips at the beginning of every song, then it plays just enough for me to enjoy it before freezing completely. I tried syncing to listen...

Peter__

Community Legend

707 Views

2 replies

0 likes

Other
  • 707 Views
  • 2 replies
  • 0 likes

using spotify music for video projects

I would like to use a few songs from my spotify for my video projects. Is it possible to transfer the song from spotify to my computer?

Visitor

I would like to use a few songs from my spotify for my video projects. Is it possible to transfer the song from spotify to my computer?

Peter__

Community Legend

10663 Views

1 replies

1 likes

  • 10663 Views
  • 1 replies
  • 1 likes

Does anyone know what happened to Until the Ribbon Breaks?

Hey, I was going to listen to one of my new favorite groups, and now they are no longer available on Spotify!

Newbie

Hey, I was going to listen to one of my new favorite groups, and now they are no longer available on Spotify!

kbrooksc

Community Legend

880 Views

1 replies

0 likes

Alternative
Electronic
  • 880 Views
  • 1 replies
  • 0 likes

Rihanna's new album Unapologetic?

Is it being witheld like Taylor Swifts - RED or will it be on soon?

Regular

Is it being witheld like Taylor Swifts - RED or will it be on soon?

LenaSonyCMR

Gig Goer

14952 Views

16 replies

10 likes

  • 14952 Views
  • 16 replies
  • 10 likes

Certain songs are not playing

Despite that fact that I can see the song I want to play, like Lorde's new song, Spotify skips over the song and won't play it. The same thing happened with "Anaconda".. I've tried saving them offline and still nothing.

Newbie

Despite that fact that I can see the song I want to play, like Lorde's new song, Spotify skips over the song and won't play it. The same thing happened with "Anaconda".. I've tried saving them of...

Greg

Roadie

563 Views

1 replies

0 likes

Samsung
  • 563 Views
  • 1 replies
  • 0 likes

add this group

please, add the group sun flowers emi music 1998 spain

Newbie

please, add the group sun flowers emi music 1998 spain

Greg

Roadie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Is there a way to censor the explicit content (cuss words) on playback?

With slacker radio I can just slide the censor option on and it will censor the cuss words. Is this an option with spotify?

Newbie

With slacker radio I can just slide the censor option on and it will censor the cuss words. Is this an option with spotify?

Fred

Community Legend

1536 Views

1 replies

0 likes

Other
  • 1536 Views
  • 1 replies
  • 0 likes

Can't see songs listed under Starred playlist

Hello Spotify, I am having trouble seeing all my songs listed under my *Starred playlist. Is anyone have had a similar issues? If so, how did you fix it? This is how my *Starred playlist looks like:

Newbie

Hello Spotify,    I am having trouble seeing all my songs listed under my *Starred playlist. Is anyone have had a similar issues? If so, how did you fix it?    This i...

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes

Music group "LA LEY"

THE ARTIST " LA LEY" INS'T COMPLETE YET, BECAUSE, SPOTIFY HAVEN´T THE ALBUM "UNO"

Newbie

THE ARTIST " LA LEY" INS'T COMPLETE YET, BECAUSE, SPOTIFY HAVEN´T THE ALBUM "UNO"

Jordi

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Spotify on Tivo won't stay logged in.

After listening to Spotify via the Tivo, I press the Tivo button to watch a recored program (I do not explicitly exit Spotify.) When I go back to the Spotify app on Tivo to listen to music again, I'm presented with the login screen. How do I stay log...

Newbie

After listening to Spotify via the Tivo, I press the Tivo button to watch a recored program (I do not explicitly exit Spotify.)   When I go back to the Spotify app on Tivo to liste...

624 Views

0 replies

1 likes

Other
  • 624 Views
  • 0 replies
  • 1 likes

Roku 3 - Large playlists

I have a playlists which includes 1,602 songs - when I try and scroll to view these songs on my Roku 3 it only scrolls a certain way before it stops. Why can't I view the entire playlist? Also, I usually listen to this playlist on Shuffle mode but I ...

Casual Listener

I have a playlists which includes 1,602 songs - when I try and scroll to view these songs on my Roku 3 it only scrolls a certain way before it stops.  Why can't I view the entire playlist? &nbsp...

354 Views

0 replies

0 likes

Other
  • 354 Views
  • 0 replies
  • 0 likes