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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

64203 Views

7 replies

4 likes

  • 64203 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39085 Views

219 replies

20 likes

Other
  • 39085 Views
  • 219 replies
  • 20 likes

Unable to search for certain albums only on my account

I was searching for the Stars album, The 5 Ghosts, but was unable to locate it on spotify. My friend, however, is able to access that album on his account. We are both using Premium accounts. How can I fix this?

Newbie

I was searching for the Stars album, The 5 Ghosts, but was unable to locate it on spotify. My friend, however, is able to access that album on his account. We are both using Premium accounts. How can...

Peter__

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Black Screen

Hi, I noticed that my spotify has a problem. I can't see nothing and I can't search music, playlist... Has just a black screen. See in this print. Thanks you

Newbie

Hi, I noticed that my spotify has a problem. I can't see nothing and I can't search music, playlist... Has just a black screen. See in this print. Thanks you

Peter__

Community Legend

339 Views

2 replies

0 likes

  • 339 Views
  • 2 replies
  • 0 likes

Solved!! Sounds from Future not longer available

There is a problem with this release Dr. Sounds – Sounds from Future, The tracks cannot be played right now.

Community Legend

There is a problem with this release Dr. Sounds – Sounds from Future,   The tracks cannot be played right now.

krikelin

Community Legend

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Local double-disc album reads as two separate discs

I wouldn't call this an idea. You could perhaps call this a bug, but I'll call it a missing feature. The album The Lamb Lies Down the Broadway is not avalible on Spotify, however if you do search for this album, you will eventually find it. The track...

Regular

I wouldn't call this an idea. You could perhaps call this a bug, but I'll call it a missing feature. The album The Lamb Lies Down the Broadway is not avalible on Spotify, however if you do search for...

Peter__

Community Legend

1197 Views

2 replies

0 likes

  • 1197 Views
  • 2 replies
  • 0 likes

Windows Phone 8.1 Daten wieder löschen

Hallo! Ich bin seit gestern der Besitzer des Nokia Lumia 930 und habe mir dafür die App von Spotify installiert. Nun habe ich das Problem, dass ich Songs die ich zum offline abspielen heruntergeladen habe nicht mehr löschen kann. Ich finde einfach ni...

Casual Listener

Hallo! Ich bin seit gestern der Besitzer des Nokia Lumia 930 und habe mir dafür die App von Spotify installiert. Nun habe ich das Problem, dass ich Songs die ich zum offline abspielen heruntergel...

mmichel78

Casual Listener

748 Views

2 replies

0 likes

WP 8
  • 748 Views
  • 2 replies
  • 0 likes

Nokia Lumia 920 / WP8 - Spotify only for Premium users?!

So, you get everywhere the ads to try the mobile version, then I download it and it tells me, it's only for Premium accounts. For any other plattform it seems it works for free only for Windows Phone I know that the Android and the iCrap version work...

Newbie

So, you get everywhere the ads to try the mobile version, then I download it and it tells me, it's only for Premium accounts. For any other plattform it seems it works for free only for Windows Pho...

pnc

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Help (sound quality)

Hi so I was using free for a short while and have now upgraded to paid I have around 50 songs and just downloaded them in what I thought was extreme quality but now I am not sure. I do not hear a difference at all between extreme quality and normal. ...

Casual Listener

Hi so I was using free for a short while and have now upgraded to paid I have around 50 songs and just downloaded them in what I thought was extreme quality  but now I am not sure. I d...

Peter__

Community Legend

581 Views

3 replies

0 likes

BB10
  • 581 Views
  • 3 replies
  • 0 likes

Solved!! Followers and subscribers

When Spotify enable to possiblity to share playlists, I posted a few of my playlists on different sites, just to see if I could get some followers. Nothing really happended until about a year ago or so, when people suddenly started to subscribe to th...

Casual Listener

When Spotify enable to possiblity to share playlists, I posted a few of my playlists on different sites, just to see if I could get some followers. Nothing really happended until about a year ago or ...

xDh20

Music Fan

1005 Views

3 replies

0 likes

WD
  • 1005 Views
  • 3 replies
  • 0 likes

Sony BDV-N5200W

Hi, How is it possible that the Sony BDV-N5200W comes with a Spotify app, but my phone (Android) can't find it when I use Spotify Connect.

Regular

Hi,   How is it possible that the Sony BDV-N5200W comes with a Spotify app, but my phone (Android) can't find it when I use Spotify Connect.

Peter__

Community Legend

1865 Views

5 replies

0 likes

Other
  • 1865 Views
  • 5 replies
  • 0 likes

Solved!! Corrupt song

PC client playing Jon Leifs Saga Symphony Jon Leifs – Symphony No. 1, Op. 26, "Soguhetjur" (''Saga Symphony''): IV. Grettis Saga: Glamr og Grettir, Intermezzo Around 5:45 and a little one before that sounds terrible like white noise, but not white bu...

Regular

PC client playing Jon Leifs Saga Symphony Jon Leifs – Symphony No. 1, Op. 26, "Soguhetjur" (''Saga Symphony''): IV. Grettis Saga: Glamr og Grettir, Intermezzo   Around 5:45 and a little on...

Kroax

Newbie

946 Views

5 replies

0 likes

Other
  • 946 Views
  • 5 replies
  • 0 likes

Cubic.fm keeps skipping songs + high CPU Usage

I know that this hasn't really anything to do with Spotify directly but as cubic.fm offers little to absolutely no help, I thought I might wanna post here andhope that someone else has noticed that before. I love Cubic.fm. It has great lists, it's a ...

Casual Listener

I know that this hasn't really anything to do with Spotify directly but as cubic.fm offers little to absolutely no help, I thought I might wanna post here andhope that someone else has noticed that b...

717 Views

0 replies

2 likes

Other
  • 717 Views
  • 0 replies
  • 2 likes

Awesome Dubnobasswithmyheadman album by Unterworld ripped from Vinyl with scratch on record :(

Hi, the album version you've got at Underworld – Dubnobasswithmyheadman has scratches or something. After a while into the album, it goes .. krk .. krk .. krk .. every few seconds. I didn't find a button to report "bad sound quality, please re-sample...

Casual Listener

Hi,   the album version you've got at Underworld – Dubnobasswithmyheadman has scratches or something. After a while into the album, it goes .. krk .. krk .. krk .. every few second...

Peter__

Community Legend

334 Views

1 replies

0 likes

Other
  • 334 Views
  • 1 replies
  • 0 likes

Bluesound volume

HiI can only control the volume on my bluesound system with the Spotify app screen open and in use. Then I can also use the side buttons on my Ipad/Iphone to control the volume. It is not possible to use the side buttons on my IPad/ Iphone to control...

Casual Listener

Hi I can only control the volume on my bluesound system with the Spotify app screen open and in use. Then I can also use the side buttons on my Ipad/Iphone to control the volume. It is not possible ...

Peter__

Community Legend

1047 Views

1 replies

0 likes

Other
  • 1047 Views
  • 1 replies
  • 0 likes

Bluesound stored music

Hi<br>My local files/stored music files on my bluesound vault doesn't show in the Spotify app. I can only play these files while using the bluesound app. Will it be possible in the future to access these files with the Spotify a...

Casual Listener

Hi<br>My local files/stored music files on my bluesound vault doesn't show in the Spotify app. I can only play these files while using the bluesound app. Will i...

Peter__

Community Legend

413 Views

1 replies

0 likes

Other
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! How to minimize Spotify on LG smart tv and keep music playing?

I would like to watch TV at the same time while having spotify in the background playing music playing. Is this possible?

Newbie

I would like to watch TV at the same time while having spotify in the background playing music playing. Is this possible?

31vrk3niiiu3lv6zrwrk

Visitor

14365 Views

3 replies

0 likes

  • 14365 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to reset the play count?

Hello fellow spotify users!Spotify has broadened my music taste and liking! There is one thing though, it is that spotify shuffle funcion seems to have some weird algorithm. There are songs that I have added to my playlists and they are never chosen ...

Newbie

Hello fellow spotify users! Spotify has broadened my music taste and liking! There is one thing though, it is that spotify shuffle funcion seems to have some weird algorithm.  There are songs ...

kbrooksc

Community Legend

5109 Views

1 replies

0 likes

  • 5109 Views
  • 1 replies
  • 0 likes

Fast forward and rewind functions requested

Sportify for OSX: I'm shocked that there's no keyboard shortcut for rewind / fast forward a song, on a great app like this one. There might be some strange reason why Spotify decided not to implement or activate it. The shortcut "cmd+opt+left/right" ...

Casual Listener

Sportify for OSX:   I'm shocked that there's no keyboard shortcut for rewind / fast forward a song, on a great app like this one. There might be some strange reason why Spotify dec...

631 Views

0 replies

4 likes

Other
  • 631 Views
  • 0 replies
  • 4 likes

Philips smart-TV

Hi, I have problem with Spotify on my Philips Smart TV. Spotify stops evey now and then, normally Spotify plays through one song and then stops, but some times two songs and even three songs plays before spotify pause. I have a premium account. I run...

Newbie

Hi,   I have problem with Spotify on my Philips Smart TV.   Spotify stops evey now and then, normally Spotify plays through one song and then stops, but some times two songs an...

MeLCORE

Casual Listener

9883 Views

40 replies

3 likes

Philips
  • 9883 Views
  • 40 replies
  • 3 likes

Solved!! Equaliser

Hi there, I take it that although there is an equaliser in (IOS) and a audio adjuster (Android) there is no such facility with desktop i.e. Windows 7 or 8. Could anyone confirm this please. Many thanks. Martin

Casual Listener

Hi there,   I take it that although there is an equaliser in (IOS) and a audio adjuster (Android) there is no such facility with desktop i.e. Windows 7 or 8. Could anyone confirm this please...

finnaqua

Roadie

1230 Views

6 replies

0 likes

  • 1230 Views
  • 6 replies
  • 0 likes

Can't log in - Nokia Windows Phone

Ok so I've got a Nokia Windows phone and downloaded the Spotify app. When I tried to log in (I have today purchased Premium) I got an error message saying I cannot be logged in as I do not have a Premium account? Which I do! I've left it a few hours ...

Newbie

Ok so I've got a Nokia Windows phone and downloaded the Spotify app. When I tried to log in (I have today purchased Premium) I got an error message saying I cannot be logged in as I do not have a Pre...

RockYourSocksxX

Roadie

1076 Views

2 replies

0 likes

  • 1076 Views
  • 2 replies
  • 0 likes