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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2189 Views
  • 19 replies
  • 6 likes
  • Other
  • 2189 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17783 Views
  • 8 replies
  • 2 likes
  • Other
  • 17783 Views
  • 8 replies
  • 2 likes

Samsung smart tv smart wireless Keyboard

Hey guys, I use spotify now for a long time on my computer and my android phone without problems. It works on smart tv without problems., too. Yesterday I bought the samsung wireless keyboard, it works everywhere but not in the spotify app. That's ba...

  • Newbie
  • Hey guys, I use spotify now for a long time on my computer and my android phone without problems. It works on smart tv without problems., too. Yesterday I bought the samsung wireless keyboard, it w...
  • Peter__
  • Community Legend
  • 976 Views
  • 2 replies
  • 4 likes
  • Samsung
  • 976 Views
  • 2 replies
  • 4 likes

Empty folders on Marantz SR6007

I have connected to Spotify with a Marantz SR6007 receiver and am noticing a HUGE number of empty folders. It is to the point of being unuseable for certain searches. Steps to reproduce: Search>Gould Search Artist Select Glenn Gould Results show 490 ...

  • Casual Listener
  • I have connected to Spotify with a Marantz SR6007 receiver and am noticing a HUGE number of empty folders.  It is to the point of being unuseable for certain searches.  Steps to reproduce: ...
  • 420 Views
  • 0 replies
  • 1 likes
  • Marantz
  • 420 Views
  • 0 replies
  • 1 likes

Spotify causing Logitech Squeezbox to crash.

Ever since I've had Spotify Premium, I have had a problem that has made my Squeezebox Touch crash, and then reboot itself afterwards.I recently was informed that Spotify was the cause, so, does anyone know how I can stop it happening without leaving ...

  • Newbie
  • Ever since I've had Spotify Premium, I have had a problem that has made my Squeezebox Touch crash, and then reboot itself afterwards. I recently was informed that Spotify was the cause, so, does a...
  • Joe
  • Community Legend
  • 701 Views
  • 2 replies
  • 0 likes
  • 701 Views
  • 2 replies
  • 0 likes

Solved!! Wipe play lists from library

My grand daughter got on my computer and made a playlist in her name with a plethora of songs. I have deleted her playlist, but the songs still show up in my library, How do I delete them from my library? Can I delete them as a group or must I delete...

  • Regular
  • My grand daughter got on my computer and made  a playlist in her name with a plethora of songs.  I have deleted her playlist, but the songs  still show up in my library,  How do I...
  • Peter__
  • Community Legend
  • 651 Views
  • 4 replies
  • 0 likes
  • 651 Views
  • 4 replies
  • 0 likes

SD Card?

Hi. Ive just signed up for premium to discover that I need an SD card so i cant use it on my phone which is why i signed up! Is this essential to have a card? Can i get round it? I have a bb9900 atm but will probably change to an iphone or maybe bbz1...

  • Casual Listener
  • Hi. Ive just signed up for premium to discover that I need an SD card so i cant use it on my phone which is why i signed up! Is this essential to have a card? Can i get round it?  I have a b...
  • Joe
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Sync Songs with WP8

How do I sync local songs to my WP8 with Spotify? I found some guides on how to do this with iPhones or Androids, but not WP.

  • Casual Listener
  • How do I sync local songs to my WP8 with Spotify? I found some guides on how to do this with iPhones or Androids, but not WP.
  • nk-
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Roku issues

Since my roku boxes updated to the new UI last week (roku 2, roku LT) I have noticed a crackling sound when playing music. This is the same issue across my 2 roku 2 boxes and my roku lt box. My roku 3 does not have this issue. Anyone else experiencin...

  • Regular
  • Since my roku boxes updated to the new UI last week (roku 2, roku LT) I have noticed a crackling sound when playing music.  This is the same issue across my 2 roku 2 boxes and my roku lt box. &n...
  • ohio2292
  • Newbie
  • 828 Views
  • 3 replies
  • 3 likes
  • Other
  • 828 Views
  • 3 replies
  • 3 likes

Solved!! When I push play on my spotify the songs doesn't starts

So when I push play the song doesn't start, the clock in the left corner (who counts the minutes of the song) don't start either. The problem is on my computer with windows 8. It works just fine on my phone, Samsung Galaxy III. I've already contacted...

  • Casual Listener
  • So when I push play the song doesn't start, the clock in the left corner (who counts the minutes of the song) don't start either. The problem is on my computer  with windows 8. It works jus...
  • Pascal0902
  • Music Fan
  • 1317 Views
  • 15 replies
  • 0 likes
  • 1317 Views
  • 15 replies
  • 0 likes

Pink floyd not on sonos spotify

Recently spotify managed to get all the pink floyd back catalogue available. I can see all tracks on my spotify app but not on my sonos spotify app.

How long does it take to update? I didn't realise that via sonos we didn't get the full spotify catal...

  • Casual Listener
  • Recently spotify managed to get all the pink floyd back catalogue available. I can see all tracks on my spotify app but not on my sonos spotify app. <br><br>How long does it take to updat...
  • danc27
  • Roadie
  • 783 Views
  • 8 replies
  • 0 likes
  • 783 Views
  • 8 replies
  • 0 likes

Android, non-mobile unit, Cant use Unlimited Spotify!

I just purchased a stationery Android unit, Rikomagic MK802IV pluged in to my TV to make it a Smart-TV.
I am not allowed to play music with my Unlimited Spotify. How can I change this because this is not fair?

Android is just not for mobile phones and...

  • Casual Listener
  • I just purchased a stationery Android unit, Rikomagic MK802IV pluged in to my TV to make it a Smart-TV. <br>I am not allowed to play music with my Unlimited Spotify. How can I change this becau...
  • Kukarsle
  • Newbie
  • 588 Views
  • 4 replies
  • 1 likes
  • Other
  • 588 Views
  • 4 replies
  • 1 likes

Blackberry no offline mode and disappearing playlist

Hi, I have been using spotify on my Bold 9900 for months now, but recently I've been having alot of problems. Firstly when i select offline mode, it will not go into offline mode. Then if I quit and try and open up Spotify later it says it cannot log...

  • Newbie
  • Hi,   I have been using spotify on my Bold 9900 for months now, but recently I've been having alot of problems.   Firstly when i select offline mode, it will not go into offline mod...
  • Peter__
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Other
  • 354 Views
  • 1 replies
  • 0 likes

Playlist upside down.

I had this problem for a long time now.
Oldest songs comes up first.
I wont saved the change to newest first when I exit the program. Same on iPhone.

Please advice! Its very annoying :/

  • Casual Listener
  • I had this problem for a long time now.<br>Oldest songs comes up first.<br>I wont saved the change to newest first when I exit the program. Same on iPhone.<br><br>Please advic...
  • Ghostrider79
  • Casual Listener
  • 1561 Views
  • 2 replies
  • 0 likes
  • Other
  • 1561 Views
  • 2 replies
  • 0 likes

Sonos missing spotify playlists

When I open spotify on sonos only about a third of my playlists appear. Any ideas why...and what can I do to correct this

  • Newbie
  • When I open spotify on sonos only about a third of my playlists appear. Any ideas why...and what can I do to correct this
  • Lord-of-Music
  • Newbie
  • 4837 Views
  • 10 replies
  • 0 likes
  • 4837 Views
  • 10 replies
  • 0 likes

Solved!! Logging into Sonos

I ordered a password for Spotify to be able to use Sonos.I got the message that the link for the the password has been sent to my email (a week ago).In fact I haven´t got an email.I tried several times, but I didn`t get an answer.I sent a message to ...

  • Casual Listener
  • I ordered a password for Spotify to be able to use Sonos. I got the message that the link for the the password has been sent to my email (a week ago). In fact I haven´t got an email. I tried ...
  • ewko
  • Casual Listener
  • 9038 Views
  • 51 replies
  • 0 likes
  • 9038 Views
  • 51 replies
  • 0 likes

Solved!! Does the WP8 app allow you to queue songs?

I'm considering signing up for Spotify Premium so I can use the WP8 app, but I really need the "add to queue" functionality, does it have it? It's one of the most important features to me - I want to be able to listen to music, find something I want ...

  • Casual Listener
  • I'm considering signing up for Spotify Premium so I can use the WP8 app, but I really need the "add to queue" functionality, does it have it?  It's one of the most important features to me - I w...
  • town
  • Casual Listener
  • 526 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 526 Views
  • 2 replies
  • 0 likes

Spotify on wtv

When using the Spotify app on WDTV my playlists automatically shuffle. I want them to play in order. I can find no way to turn this off. When I select options on my controller there is no play mode option as suggested in other forums. How do i get my...

  • Newbie
  • When using the Spotify app on WDTV my playlists automatically shuffle. I want them to play in order. I can find no way to turn this off. When I select options on my controller there is no play mode ...
  • 258 Views
  • 0 replies
  • 0 likes
  • WD
  • 258 Views
  • 0 replies
  • 0 likes

Tracks starred in Roku app do not sync with desktop app

Simply that. I can star a track while it's playing on my roku, but it will never show up on my starred list on the desktop or android versions of Spotify. This just started happening in the past few weeks. Worked fine at first.

  • Regular
  • Simply that. I can star a track while it's playing on my roku, but it will never show up on my starred list on the desktop or android versions of Spotify. This just started happening in the past few ...
  • Joe
  • Community Legend
  • 1134 Views
  • 11 replies
  • 2 likes
  • Other
  • 1134 Views
  • 11 replies
  • 2 likes

[WP 7.5] Windows Phone App does not play any song

The problem: Yesterday I downloaded the Spotify App (ver 0.6.4.0). I can login to my account (which is a Premium account) without any problems. I can see all my playlists, all songs in it, all my friends, playlists of my friends, can search for other...

  • Casual Listener
  • The problem: Yesterday I downloaded the Spotify App (ver 0.6.4.0). I can login to my account (which is a Premium account) without any problems. I can see all my playlists, all songs in it, al...
  • 1117804391
  • Newbie
  • 3961 Views
  • 15 replies
  • 0 likes
  • 3961 Views
  • 15 replies
  • 0 likes

[WP8] Nokia Lumia 810 Issues

I have the following issues with the app in no particular order of importance:When in the now playing menu sometimes when you skip to the next song the cover art and song name will not match the song that is playing. Similarly in the menu is displaye...

  • Newbie
  • I have the following issues with the app in no particular order of importance: When in the now playing menu sometimes when you skip to the next song the cover art and song name will not match the s...
  • TheMitch
  • Newbie
  • 1256 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 1256 Views
  • 1 replies
  • 0 likes

Solved!! [WP8] Is someone maintaining the app now?

So, I had a Windows Phone a while back and while I really liked the OS and phone in general there was one great dealbreaker in 7.5: The Spotify App. Back then it was blatantly obvious that Spotify didn't care about the platform and it would seem that...

  • Regular
  • So, I had a Windows Phone a while back and while I really liked the OS and phone in general there was one great dealbreaker in 7.5: The Spotify App.   Back then it was blatantly obvious that S...
  • doctorevii2001
  • Music Fan
  • 1015 Views
  • 7 replies
  • 0 likes
  • WP 8
  • 1015 Views
  • 7 replies
  • 0 likes