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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1513 Views
  • 14 replies
  • 5 likes
  • Other
  • 1513 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17560 Views
  • 8 replies
  • 1 likes
  • Other
  • 17560 Views
  • 8 replies
  • 1 likes

Stopped working on Denon 1913, green screen

This was posted in the wrong place, sorry for the duplication. I am using Spotify on my Denon AVR 1913. It worked fine until a couple o\f days ago. Now whenever I try to do anything with Spotify I get a green screen and it takes a couple of tries at ...

  • Newbie
  • This was posted in the wrong place, sorry for the duplication.  I am using Spotify on my Denon AVR 1913.  It worked fine until a couple o\f days ago.  Now whenever I try to do anything...
  • 458 Views
  • 0 replies
  • 1 likes
  • 458 Views
  • 0 replies
  • 1 likes

Continuous play no longer works

They don't want me listening to ads now or what?It plays one song then stops with a message asking me if i want to join. How dumb, I am going to listen to a player that plays continuous from now on.

  • Casual Listener
  • They don't want me listening to ads now or what? It plays one song then stops with a message asking me if i want to join. How dumb, I am going to listen to a player that plays continuous from now on.
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Roku won't return to home screen after pausing song on Spotify channel

When I use the Spotify channel on my Roku, if I leave a song paused for several hours, then the Roku player will not let me return to the Roku home screen. If I press the Home button on the Roku remote, I hear the Roku play the "boop" sound indicatin...

  • Casual Listener
  • When I use the Spotify channel on my Roku, if I leave a song paused for several hours, then the Roku player will not let me return to the Roku home screen.  If I press the Home button on the Rok...
  • 419 Views
  • 0 replies
  • 1 likes
  • Other
  • 419 Views
  • 0 replies
  • 1 likes

Samsung Smart TV with keyboard

Hi!I have to admit I liked seeing the Spotify app on my Samsung PS64E8005!Since using the tv-remote for this app is hopelessly slow and annoying, I quickly bought myself a Logitech K400r wireless keyboard. Samsung insists that any keyboardsupport is ...

  • Newbie
  • Hi! I have to admit I liked seeing the Spotify app on my Samsung PS64E8005! Since using the tv-remote for this app is hopelessly slow and annoying, I quickly bought myself a Logitech K400r wireless...
  • Liam
  • Community Legend
  • 734 Views
  • 1 replies
  • 2 likes
  • Samsung
  • 734 Views
  • 1 replies
  • 2 likes

Sonos playlist and Spotify playlists

Is there a way to add music(either starred or playlists) through the Sonos interface to my Spotify account. The only thing I seem to be able to do is create "Sonos playlists" with music I'm streaming from Spotify. I tried this question at Sonos but t...

  • Casual Listener
  • Is there a way to add music(either starred or playlists) through the Sonos interface to my Spotify account. The only thing I seem to be able to do is create "Sonos playlists" with music I'm streaming...
  • jules1
  • Newbie
  • 1795 Views
  • 2 replies
  • 1 likes
  • 1795 Views
  • 2 replies
  • 1 likes

Playlist Folders

HI All... New to this forum so be gentle. Have Lumia 920 WP8 (which is impressive). Anyone know how I can shuffle play all Playlist that are conatained with a Folder...? Many thanks

  • Newbie
  • HI All...   New to this forum so be gentle.   Have Lumia 920 WP8 (which is impressive).   Anyone know how I can shuffle play all Playlist that are conatained with a Folder...? &...
  • 237 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 237 Views
  • 0 replies
  • 0 likes

Spotify streaming on/for LINN network player

Hi all, I want to use spotify professional to stream music files in high quality to my LINN Majik DS-I network player. Current requirements:- Linn network player as one hifi component- Twonky media server installed on a QNAP NAS system- Android Samsu...

  • Newbie
  • Hi all, I want to use spotify professional to stream music files in high quality to my LINN Majik DS-I network player.   Current requirements: - Linn network player as one hifi component - T...
  • 2487 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 2487 Views
  • 0 replies
  • 0 likes

Bandwidth usage when listening to Spotify on Sonos

Is there any way to control the bandwidth usage when listening to Spotify via Sonos? I am using a mobile connection with a monthly cap of 7 GB.Thanks.

  • Casual Listener
  • Is there any way to control the bandwidth usage when listening to Spotify via Sonos? I am using a mobile connection with a monthly cap of 7 GB. Thanks. 
  • Peter__
  • Community Legend
  • 1583 Views
  • 4 replies
  • 0 likes
  • 1583 Views
  • 4 replies
  • 0 likes

Sonos and "connection to Spotify was lost" error code

I just got Verizon Fios a week ago and now my Sonos system will not play Spotify music at all. Sonos works with everything else (Pandora, local files, etc...) but not with Spotify. I get the dreaded "Connection to Spotify was lost" error message. It ...

  • Newbie
  • I just got Verizon Fios a week ago and now my Sonos system will not play Spotify music at all. Sonos works with everything else (Pandora, local files, etc...) but not with Spotify. I get the dreaded ...
  • Peter__
  • Community Legend
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

[WP 7.8] Stops streaming after two songs

Hey Spotify, I love your service but recently your Windows Phone app has been doing this to me as I have been working out. I will start listening to a playlist, then after two tracks it stops playing the second track after about three minutes and wil...

  • Newbie
  • Hey Spotify,   I love your service but recently your Windows Phone app has been doing this to me as I have been working out. I will start listening to a playlist, then after two tracks it stop...
  • ratina
  • Newbie
  • 669 Views
  • 1 replies
  • 0 likes
  • 669 Views
  • 1 replies
  • 0 likes

Solved!! Link to Hercules DJ Console

How can I link my off line database into my DJ console? Can't find the location of the tracks on my hard disc

  • Newbie
  • How can I link my off line database into my DJ console? Can't find the location of the tracks on my hard disc
  • mstratford
  • Casual Listener
  • 10636 Views
  • 3 replies
  • 0 likes
  • 10636 Views
  • 3 replies
  • 0 likes

Solved!! Different tracks in different rooms no longer supported?

Spotify and Sonos are marketed togheter as a multiroom-streaming-solution, where you can "enjoy different tracks in different rooms". This has been true up till lateley. Now, when starting a second spotify track in another sonos zone, the playback of...

  • Casual Listener
  • Spotify and Sonos are marketed togheter as a multiroom-streaming-solution, where you can "enjoy different tracks in different rooms". This has been true up till lateley.   Now, when starting a...
  • lej
  • Casual Listener
  • 6428 Views
  • 3 replies
  • 2 likes
  • 6428 Views
  • 3 replies
  • 2 likes

[WP7] Offline playlist storage questions

Hi There, I have a HTC 7 Pro windows phone and have a question - When syncing files to my windows phone from spotify playlists (so that I can listen offline) where do they go on the phone memory? Also - Do these get deleted when I choose NOT to downl...

  • Regular
  • Hi There,   I have a HTC 7 Pro windows phone and have a question - When syncing files to my windows phone from spotify playlists (so that I can listen offline) where do they go on the phone ...
  • TheBeatBox
  • Regular
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Spotify stop working when selecting albums (Windows Phone 7.5)

Hi Spotify shut down itself when I try to select albums. How should I try to soleve this issue. Should I try to reinstall Spotify or something? Here is what I do.First I write artist name to search windowIt start to search tracs so I change it to sea...

  • Newbie
  • Hi   Spotify shut down itself when I try to select albums. How should I try to soleve this issue. Should I try to reinstall Spotify or something?   Here is what I do. First I write art...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Sonos

Can I not use spotify unlimited on my sonos at home with iPad. I have paid a months subscription and cancelled it after it not working

  • Newbie
  • Can I not use spotify unlimited on my sonos at home with iPad. I have paid a months subscription and cancelled it after it not working
  • Peter__
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!! [Philips] Playlist bug

Hello spotify team & community members. I would like to report a bug I am actually reproducing on my philips fidelio AW5000. I am using the online spotify application, which is accessible through the services panel of the android airstudio applicatio...

  • Regular
  • Hello spotify team & community members.   I would like to report a bug I am actually reproducing on my philips fidelio AW5000.   I am using the online spotify application, which is ...
  • hbenvel
  • Regular
  • 480 Views
  • 1 replies
  • 0 likes
  • Philips
  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Problems to show the Device menu

Hey Spotify,I have a Big Problem. I cant create an Device Account. There ist no link where i can see the Numbers. I have a Screen From my Spotify Profile Editing. There is no menu point over it. My friend has an menu point. ThanksHear is the Screen P...

  • Casual Listener
  • Hey Spotify, I have a Big Problem. I cant create an Device Account. There ist no link where i can see the Numbers. I have a Screen From my Spotify Profile Editing. There is no menu point over it. My...
  • Peter__
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Other
  • 425 Views
  • 1 replies
  • 0 likes

samsung app - how to turn on shuffle before having to play first track in playlist

Hello As the head line says - any way to do this?its driving me nuts having to press play on the first track before i can turn shuffle on! would love to just turn shuffle on, then be able to press play and the playlist shuffles..is there something im...

  • Casual Listener
  • Hello   As the head line says - any way to do this? its driving me nuts having to press play on the first track before i can turn shuffle on!  would love to just turn shuffle on, then b...
  • isabelle20
  • Casual Listener
  • 3414 Views
  • 2 replies
  • 0 likes
  • 3414 Views
  • 2 replies
  • 0 likes

Spotify on Sonos is not stable enough...

This is my 2. try with the Spotify Premium setup - I want to use it from my 4 device Sonos system - but 6 months ago, I decided to let it go - but now I'm trying again as I hope for at better service...I keep - again and again - getting "unable to pl...

  • Casual Listener
  • This is my 2. try with the Spotify Premium setup - I want to use it from my 4 device Sonos system - but 6 months ago, I decided to let it go - but now I'm trying again as I hope for at better service...
  • 487 Views
  • 0 replies
  • 1 likes
  • 487 Views
  • 0 replies
  • 1 likes