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Please see below the most popular frequently asked questions.

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3656 Views
  • 28 replies
  • 6 likes
  • Other
  • 3656 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18223 Views
  • 8 replies
  • 2 likes
  • Other
  • 18223 Views
  • 8 replies
  • 2 likes

[BB] Spotify Premium on Blackberry 8520 and Wi-Fi

Hi - I have Spotify Premium installed on my PC and on my Blackberry Curve 8520, both on the same wireless network. Would I expect to see my Blackberry on the devices screen on the PC, becasue it isn't there. I can see my playlists ect on the Blackber...

  • Regular
  • Hi - I have Spotify Premium installed on my PC and on my Blackberry Curve 8520, both on the same wireless network.  Would I expect to see my Blackberry on the devices screen on the PC, becasue i...
  • 808 Views
  • 0 replies
  • 0 likes
  • 808 Views
  • 0 replies
  • 0 likes

Spotify WD TV Live Hub app stops playing music

After the latest firmware update (4 weeks ago) I have problems playing music on the WD TV Live hubs. Connection lost and constantly buffering. Music stops playing everytime. Ziggo 50 Mb Wifi and Ethernet tested Used other DNS servers No further probl...

  • Casual Listener
  • After the latest firmware update (4 weeks ago) I have problems playing music on the WD TV Live hubs. Connection lost and constantly buffering. Music stops playing everytime.   Ziggo 50 Mb ...
  • 732 Views
  • 0 replies
  • 0 likes
  • 732 Views
  • 0 replies
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How to register device?

I have a Premium account but I can't find the menu to register my device. I have a Squeezebox Radio. Any suggestions where I register my device to work with Spotify?

  • Newbie
  • I have a Premium account but I can't find the menu to register my device. I have a Squeezebox Radio.  Any suggestions where I register my device to work with Spotify?
  • 2989 Views
  • 0 replies
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  • 2989 Views
  • 0 replies
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Sonos Library function - replace Napster

I got completely pi**ed of with Napster - been with them for three years - but their shambolic recent takeover put paid to that.So I have signed up for Spotify Premium to stream to my Sonos system BUT am I missing something... in Napster you could ac...

  • Casual Listener
  •   I got completely pi**ed of with Napster - been with them for three years - but their shambolic recent takeover put paid to that. So I have signed up for Spotify Premium to stream to my Sonos...
  • sven-spandau
  • Newbie
  • 1253 Views
  • 3 replies
  • 0 likes
  • 1253 Views
  • 3 replies
  • 0 likes

Telia med Spotify til Sonos

Hej. Jeg har en Spotify Premium igemmen Telia. Men nu vil jeg gerne have Spotify til at arbejde med mit Sonos anlæg. Men jeg kan ikke finde der hvor man skal lave en kode til sin enhed under Edit profile. ( jeg logo ikke på med min facebook konto ) M...

  • Casual Listener
  • Hej.   Jeg har en Spotify Premium igemmen Telia. Men nu vil jeg gerne have Spotify til at arbejde med mit Sonos anlæg.   Men jeg kan ikke finde der hvor man skal lave en kode til si...
  • Kennetb
  • Casual Listener
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

Official Spotify App for Squeezebox Touch

Will this app ever be fixed? My playlists are limited to 50 songs. Is there a work-around? Help!! This is very frustrating and I am thinking about going back to Rhapsody which was much more reliable.

  • Newbie
  • Will this app ever be fixed?  My playlists are limited to 50 songs.  Is there a work-around?   Help!!  This is very frustrating and I am thinking about going back to Rhapsody ...
  • 512 Views
  • 0 replies
  • 0 likes
  • 512 Views
  • 0 replies
  • 0 likes

Logging into SONOS

I've seen a lot of posts stating that folks are having issues getting a Spotify password, but for me it work fine and I had a password within a minute. Unfortunately, when I try logging into SONOS, I keep getting a message that my login and password ...

  • Visitor
  • I've seen a lot of posts stating that folks are having issues getting a Spotify password, but for me it work fine and I had a password within a minute. Unfortunately, when I try logging into SONOS, I...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Solved!! [BB] Starred tracks disappearing on blackberry 9900

I had over 1800 tracks synced to my blackberry 9900 which recentely disappeared. I reinstalled the app on my phone on advice from spotify and resynced. Today I've added 1 track on the desktop app and synced to my phone so the track is avaliable offli...

  • Regular
  • I had over 1800 tracks synced to my blackberry 9900 which recentely disappeared. I reinstalled the app on my phone on advice from spotify and resynced.   Today I've added 1 track on the desk...
  • TiMtImInYtImTiM
  • Music Fan
  • 792 Views
  • 3 replies
  • 0 likes
  • 792 Views
  • 3 replies
  • 0 likes

[BB] Spotify is saving Offline Playlists to On Board memory not the Memory Card HELP!

Hello everyone, I have BlackBerry 9900 Bold and have been using spotify without too many problems until now. When opening spotify I get the message"The disk is full please free up some space" I have sychronised an offline playlist of around 2,000 son...

  • Music Fan
  • Hello everyone,   I have BlackBerry 9900 Bold and have been using spotify without too many problems until now. When opening spotify I get the message"The disk is full please free up some spa...
  • TiMtImInYtImTiM
  • Music Fan
  • 1313 Views
  • 2 replies
  • 0 likes
  • 1313 Views
  • 2 replies
  • 0 likes

Squeezebox add to playlist

Is there a way to create a playlist from within the Spotify app on Squeezebox touch? I want to add an album I found to a new playlist but I cannot find a way to achieve this. I found out that if I keep my finger on the album I can add the album to fa...

  • Newbie
  • Is there a way to create a playlist from within the Spotify app on Squeezebox  touch? I want to add an album I found to a new playlist but I cannot find a way to achieve this.   I found...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Solved!! [BB] Blackberry Curve 8520 always offline

Hi Does anyone know if there is a problem with the spotify app for Blackberry? No matter what I try, it is always in offline mode, so I can't sync it to my desktop. It works fine on my friend's Galaxy Ace so is it just yet another problem with Blackb...

  • Newbie
  • Hi   Does anyone know if there is a problem with the spotify app for Blackberry?  No matter what I try, it is always in offline mode, so I can't sync it to my desktop.  It works fi...
  • Néstor
  • Casual Listener
  • 1801 Views
  • 1 replies
  • 0 likes
  • 1801 Views
  • 1 replies
  • 0 likes

WD TV Live - acquired in December 2011

How do I access spot iffy in Australia on a WD TV Live acquired in December 2011. The device indicates that it has the latest firmware but the Internet access does not show Spotify.

  • Casual Listener
  • How do I access spot iffy in Australia on a WD TV Live acquired in December 2011. The device indicates that it has the latest firmware but the Internet access does not show Spotify.
  • Luscombe
  • Casual Listener
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

[BB] Playlist created on Bold9900 not showing up in desktop version of Spotify

Hi All, Just started using Spotify yesterday. So pretty new to it. The thing is this, I have created a playlist on the mobile version of spotify, but when i start my desktop version - that playlist is not present. Please can anyone tell me how do I g...

  • Casual Listener
  • Hi All,    Just started using Spotify yesterday. So pretty new to it.  The thing is this, I have created a playlist on the mobile version of spotify, but when i start my desktop ...
  • VNS1983
  • Regular
  • 695 Views
  • 7 replies
  • 0 likes
  • 695 Views
  • 7 replies
  • 0 likes

[Symbian] Soundhound or Shazam

Can someone tell me when shazam or soundhound are going together with Spotify on my Nokia N8 (symbian) ?

  • Casual Listener
  • Can someone tell me when shazam or soundhound are going together with Spotify on my Nokia N8 (symbian) ?  
  • 524 Views
  • 0 replies
  • 0 likes
  • 524 Views
  • 0 replies
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[BB] Spotify with capped data allowance

Hello, i have since 11 days spotify and i like it. I saw that there is a app for mobile phones. I hot the BlackBerry Bold 9780. With a subscribe for internet - SMS and Call i got 1000MB for internet. so my question is: if i listen music with spotify ...

  • Newbie
  • Hello, i have since 11 days spotify and i like it. I saw that there is a app for mobile phones.  I hot the BlackBerry Bold 9780. With a subscribe for internet - SMS and Call i got 1000MB for i...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

[Symbian] Login Failed with Nokia E51

Hi, I have downloaded the mobile app for my Nokia E51(I downloaded it via the phone). When I try to login(via Facebook) it keeps saying Login Failed - Username or Password Incorrect. I've checked, double checked and checked again the password and use...

  • Casual Listener
  • Hi, I have downloaded the mobile app for my Nokia E51(I downloaded it via the phone). When I try to login(via Facebook) it keeps saying Login Failed - Username or Password Incorrect. I've checked, ...
  • matiastuovinen
  • Newbie
  • 1981 Views
  • 2 replies
  • 0 likes
  • 1981 Views
  • 2 replies
  • 0 likes

[WP] Alternative service on Windows Phone

http://html5.grooveshark.com/#/stations Just go to this site via IE and listen music. Works and no need to download any programs. Works pretty good, but I do not sure for how long. Music quality is good.

  • Visitor
  • http://html5.grooveshark.com/#/stations   Just go to this site via IE and listen music. Works and no need to download any programs.   Works pretty good, but I do not sure for how lo...
  • user-removed
  • Not applicable
  • 835 Views
  • 2 replies
  • 0 likes
  • 835 Views
  • 2 replies
  • 0 likes

Solved!! [BB] blackberry 9800, spotify, and my home stereo

is there any app, soft/hardware available so that my blackberry can remotely control Spotify (Spotify is located both on my computer and blackberry) where the computer is audio jacked to my home stereo system? in other words, I'd like to control Spot...

  • Newbie
  • is there any app, soft/hardware available so that my blackberry can remotely control Spotify (Spotify is located both on my computer and blackberry) where the computer is  audio jacked...
  • tomo2323
  • Casual Listener
  • 747 Views
  • 1 replies
  • 1 likes
  • 747 Views
  • 1 replies
  • 1 likes

[BB] Blackberry 9900 Uncaught exception 727

Hi guys, amazing app and It works great with streaming bluetooth to the car headunit. Problem is this error keeps cropping up on almost every use now. The whole app locks up the phone and the only way to exit is to holster and lock the blackberry a f...

  • Casual Listener
  • Hi guys, amazing app and It works great with streaming bluetooth to the car headunit. Problem is this error keeps cropping up on almost every use now. The whole app locks up the phone and the only wa...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes