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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66211 Views

7 replies

4 likes

  • 66211 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

WTFFOR

Casual Listener

39561 Views

221 replies

20 likes

Other
  • 39561 Views
  • 221 replies
  • 20 likes

Spotify won't play any songs, at all on Window Phone 8 - Lumia 1020

Hi, My Spotify is the Premium Subscription and is up to date. My account works on other devices: e.g. iPod, iPad, Mac & Windows 8.1 I have a Lumia 1020 w/Amber update. I can login and see all of my playlists. I can not stream or offline download any ...

Visitor

Hi,   My Spotify is the Premium Subscription and is up to date.   My account works on other devices: e.g. iPod, iPad, Mac & Windows 8.1   I have a Lumia 1020 w/Amber up...

ElGuichow93

Newbie

1439 Views

7 replies

0 likes

WP 8
  • 1439 Views
  • 7 replies
  • 0 likes

Solved!! Availability of Spotify Radio on AV Receivers / Blu Ray players / WDTV Live

Hi, I'm thinking of bying some new device to use my Spotify Premium account. One thing I like to use is the spotify radio function, but there are a few devices where especially this feature is not available. e.g. Sonos. Does anybody know which device...

Regular

Hi,   I'm thinking of bying some new device to use my Spotify Premium account. One thing I like to use is the spotify radio function, but there are a few devices where especially this feat...

Hub1976

Regular

865 Views

3 replies

0 likes

  • 865 Views
  • 3 replies
  • 0 likes

Tired of Lady Gaga

I have Spotify, but not premium. But still, I'm super tired of Lady Gaga. Her picture is gross, her songs are stupid, irritating, and vulgar. I'm really, really tired of her ads. I am not going to listen to her of my own will and I will stop using Sp...

Newbie

I have Spotify, but not premium. But still, I'm super tired of Lady Gaga. Her picture is gross, her songs are stupid, irritating, and vulgar. I'm really, really tired of her ads. I am not going to li...

ahoychrispineda

Newbie

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

Solved!! Track not available on onkyo

HI We are using Onkyo to play the music in our house, but often it says "Track not available" for a lot of tracks on our playlist?? Is that a common error??? (can't see anyone else asked about this??)

Casual Listener

HI   We are using Onkyo to play the music in our house, but often it says "Track not available" for a lot of tracks on our playlist?? Is that a common error??? (can't see anyone else asked a...

PE1958

Newbie

3289 Views

13 replies

1 likes

Onkyo
  • 3289 Views
  • 13 replies
  • 1 likes

spotifuggle Connect on AV receiver?

Hello. I just found out that new AVRs support Spotify Connect. Does this mean that you have to have a premium account info added to your AVR before you can use Spotify Connect or do you just need that on the device that's controlling the AVR? Few of ...

Casual Listener

Hello.   I just found out that new AVRs support Spotify Connect. Does this mean that you have to have a premium account info added to your AVR before you can use Spotify Connect or do you ju...

Joe

Community Legend

579 Views

3 replies

0 likes

  • 579 Views
  • 3 replies
  • 0 likes

Spotify randomly closes

Ok, I'm listening to music on my Spotify account on my Windows Phone (Nokia Lumia 925 for reference) and I'm listening to my tunes and will randomly close half way through a song I put the song on again and it was fine, worked out it closes after abo...

Casual Listener

Ok, I'm listening to music on my Spotify account on my Windows Phone (Nokia Lumia 925 for reference) and I'm listening to my tunes and will randomly close half way through a song I put the song on ag...

MichaelJerzak

Composer

563 Views

1 replies

0 likes

WP 8
  • 563 Views
  • 1 replies
  • 0 likes

Accessing Spotigy Premium from my new phone

I subscribe to spotify premium. I have just purchased a new second mobile phone for work. I want to listen to a paly list offiline. I have tried to download spotify to my new phone, but it keeps asking me to update my microsoft account, but I have no...

Newbie

 I subscribe to spotify premium. I have just purchased a new second mobile phone for work. I want to listen to a paly list offiline. I have tried to download spotify to my new phone, but it...

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Can't get new phone to download my playlists

I can't get new nokia lumia 1020 phone to download my playlists. The button on spotify at the top of the screen is deactive. Any ideas how to fix this issue? Best Eoin

Casual Listener

I can't get new nokia lumia 1020 phone to download my playlists. The button on spotify at the top of the screen is deactive. Any ideas how to fix this issue?   Best Eoin

Joe

Community Legend

1024 Views

3 replies

0 likes

Account
Premium
  • 1024 Views
  • 3 replies
  • 0 likes

[Windows phone 8] Album artwork not showing up when playing music

Whenever i play a track, it shows on the bar at the top but the lock screen is the same background making finding what im listening to a bit harder. Any help thx

Regular

Whenever i play a track, it shows on the bar at the top but the lock screen is the same background making finding what im listening to a bit harder. Any help thx

jacob1710

Regular

1570 Views

6 replies

0 likes

WP 8
  • 1570 Views
  • 6 replies
  • 0 likes

[WP8] Pause/Crash after first song in playlist.

Problem: When you play a song on one of your playlists and then lets the screen go to sleep the next song will not play. It seems that spotify has crashed, but I'm not sure about this. When you then start spotify again from your live tile for example...

Newbie

Problem: When you play a song on one of your playlists and then lets the screen go to sleep the next song will not play. It seems that spotify has crashed, but I'm not sure about this. When you t...

404 Views

0 replies

0 likes

WP 8
  • 404 Views
  • 0 replies
  • 0 likes

Spotify on W8.1 RT (Surface 2)

Just joining the others I've found online requesting a W8.1 RT app. Shouldn't be much different than the WP app, just change the layout. Offline playback is a must. I have just cancelled my membership until an app is released, as I primarily use my t...

Casual Listener

Just joining the others I've found online requesting a W8.1 RT app. Shouldn't be much different than the WP app, just change the layout. Offline playback is a must. I have just cancelled my membershi...

Taylor

Community Legend

3886 Views

1 replies

2 likes

Other
WRT
  • 3886 Views
  • 1 replies
  • 2 likes

[WP8] Client crashes

Nokia Lumia 928 Verizon Wireless OS Version: 8.0.10327.77 Screen Resolution: 768x1280 Premium Subscriber App ver: 2.0 Generally the application opens ok. If I select playlists 95% of the time it crashes on loading the lists. It doesn't matter if it's...

Visitor

Nokia Lumia 928 Verizon Wireless OS Version: 8.0.10327.77 Screen Resolution: 768x1280 Premium Subscriber App ver: 2.0   Generally the application opens ok. If I select playlists 95...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Bug - Skype and Spotify

I am having issues with Spotify when trying to use headphones with Skype. When I plug in headphones for a Skype call the music won't play through the headphones and insists in playing through the laptop speakers, hence I have to mute the music. I hav...

Newbie

I am having issues with Spotify when trying to use headphones with Skype. When I plug in headphones for a Skype call the music won't play through the headphones and insists in playing through the lap...

Joe

Community Legend

3653 Views

1 replies

0 likes

  • 3653 Views
  • 1 replies
  • 0 likes

[Samsung Smart TV] Spotify playlists not complete

I bought a Samsung TV, model UE40F6345SBXXE, to be able to listen to Spotify. The problem is that the Spotify app only shows a fraction of my playlists in the TV. Most of my playlists I cant see. Does anyone know how I could see all the playlists? Th...

Regular

  I bought a Samsung TV, model UE40F6345SBXXE, to be able to listen to Spotify. The problem is that the Spotify app only shows a fraction of my playlists in the TV. Most of my playlists I cant...

Joe

Community Legend

5084 Views

14 replies

2 likes

  • 5084 Views
  • 14 replies
  • 2 likes

new user

I had the 48 hr free trial and was able to use the app. I have an HTC windows phone. I signed up for the 30 day free trial and premium yesterday and now I can't play anything. When I pick a song or album it's just clocking. Also there is no me u or d...

Newbie

I had the 48 hr free trial and was able to use the app. I have an HTC windows phone. I signed up for the 30 day free trial and premium yesterday and now I can't play anything. When I pick a song or a...

231 Views

0 replies

0 likes

Other
  • 231 Views
  • 0 replies
  • 0 likes

Can't see what the people I follow are listening to anymore

Hi! I have a problem that has been doing for several weeks now. I can no longer see what those people I follow are listening to. At first I just thought that everyone sat in private session, but I was wrong.My friends who follow me can not see what I...

Newbie

Hi!   I have a problem that has been doing for several weeks now. I can no longer see what those people I follow are listening to. At first I just thought that everyone sat in private sessio...

Joe

Community Legend

2363 Views

5 replies

0 likes

Other
  • 2363 Views
  • 5 replies
  • 0 likes

[Sonos]Login Data wrong - but works at mobile device

Hi,I have got a sonos Streaming Client. Since two days ist says/ You Login Data is wrong- unable to connect ?!?On my iPad and iPhone not. I restarted my Router, my sonos and conected everthing new - all well done but nö spotify!Philippb78 Edited Subj...

Casual Listener

Hi, I have got a sonos Streaming Client. Since two days ist says/ You Login Data is wrong- unable to connect ?!? On my iPad and iPhone not. I restarted my Router, my sonos and conected everthing ne...

Joe

Community Legend

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

SYNCING TWO DIFFERENT ACCOUNTS

Hey guys, Wasn't sure where to post this. I originally had an account via Facebook (free version), but then I decided I wanted it on my phone too, so I have an account I pay for now. I've been using the Facebook account on my Mac and the paid account...

Newbie

Hey guys,   Wasn't sure where to post this. I originally had an account via Facebook (free version), but then I decided I wanted it on my phone too, so I have an account I pay for now. I've ...

Taylor

Community Legend

4824 Views

2 replies

0 likes

  • 4824 Views
  • 2 replies
  • 0 likes

Spotify can't browse music in Sonos.

Using Spotify in Sonos, I keep getting a 'there was a problem searching please try again' message. I can actually play songs that are already in the queue but can't search new songs or access my play-lists. My Premium Spotify account is working norma...

Newbie

Using Spotify in Sonos, I keep getting a 'there was a problem searching please try again' message.   I can actually play songs that are already in the queue but can't search new songs or acc...

nosamda

Newbie

2613 Views

4 replies

2 likes

  • 2613 Views
  • 4 replies
  • 2 likes

Unable to use Spotify on Sonos

I am unable to use Spotify on Sonos: - I have Spotify Premium - I have authorized Sonos to access my Spotify account - As far as I can tell, I do not need a device password (logged on through Facebook, version 4.2 of Sonos) Any ideas?

Casual Listener

I am unable to use Spotify on Sonos: - I have Spotify Premium - I have authorized Sonos to access my Spotify account - As far as I can tell, I do not need a device password (logged on through F...

Joe

Community Legend

455 Views

3 replies

0 likes

  • 455 Views
  • 3 replies
  • 0 likes