Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

76133 Views

9 replies

4 likes

  • 76133 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41827 Views

230 replies

21 likes

Other
  • 41827 Views
  • 230 replies
  • 21 likes

My Spotify has trouble downloading music on to Windows 8 Phone

Hi, I downloaded Spotify on to my SD card through my laptop so I could have more space to download tracks and have more playlists, etc. But lately it won't download much music, or any at all. I have to make some playlists unavailable offline, for oth...

Casual Listener

Hi, I downloaded Spotify on to my SD card through my laptop so I could have more space to download tracks and have more playlists, etc.   But lately it won't download much music, or any at a...

Joe

Community Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

[WP8] Offiline playback keeps pausing

Dear Spotify, First, thanks for great WP8 app improvements, but I have identified a following bug: (Offline) Playback pauses randomly. It happens both over BT or over 3.5mm headset. This happens rouhgly once an hour. I have not figured out any specif...

Visitor

Dear Spotify,   First, thanks for great WP8 app improvements, but I have identified a following bug: (Offline) Playback pauses randomly. It happens both over BT or over 3.5mm headset. This h...

number1stylist

Casual Listener

1145 Views

6 replies

1 likes

WP 8
  • 1145 Views
  • 6 replies
  • 1 likes

[WP8] App doesn't work in Greece

Hi I'm trying to hear any song from my playlists but app doesn't respond. I can login without a problem, I can see the covers and search whatever I want but when I want to hear a song, it just showing the dots in the upper part which indicates that i...

Casual Listener

Hi   I'm trying to hear any song from my playlists but app doesn't respond. I can login without a problem, I can see the covers and search whatever I want but when I want to hear a song, it ...

Hal9000gr

Casual Listener

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!! Philips Fidelio A3 Speaker not Working with Spotify in Argentina

I just bought a Philips Fidelio A3 speaker in France. The AirStudio+ app showed the availability of the spotify service while in France, but once I got to Argentina the service disappeared In the help section of the spotify US site specifies that the...

Casual Listener

I just bought a Philips Fidelio A3 speaker in France. The AirStudio+ app showed the availability of the spotify service while in France, but once I got to Argentina the service disappe...

balazsviragh

Newbie

1722 Views

5 replies

0 likes

  • 1722 Views
  • 5 replies
  • 0 likes

Spotify not work on samsung smart tv

HiI continually get error 2d message every time try to play my playlists. How do you rectify this ? Others say update firmware - how do you do that - can't see firmware in the samsung menus.Thanks

Casual Listener

Hi I continually get error 2d message every time try to play my playlists. How do you rectify this ? Others say update firmware - how do you do that - can't see firmware in the samsung menus. Thanks

Firule

Casual Listener

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Roku channel - Spotify connection issue

Hi, I own a ROKU3 and had installed Spotify Channel since last April without any problem. Since few weeks now however, I have not been able to connect on Spotify channel from my Roku. It returns the error code 8.4, which is described as a connection ...

Casual Listener

Hi, I own a ROKU3 and had installed Spotify Channel since last April without any problem. Since few weeks now however, I have not been able to connect on Spotify channel from my Roku. It returns ...

Joe

Community Legend

1023 Views

4 replies

0 likes

Other
  • 1023 Views
  • 4 replies
  • 0 likes

I got some problem....Samsung Omnia 7

Hi everyone, I got my skipe account over 6 month ago. Actually, in the october 19th should have been the due date of the 6 month. but according to the new Terms and Condition i should start have 10 hour per month to listen music free but on my phone ...

Regular

Hi everyone, I got my skipe account over 6 month ago. Actually, in the october 19th should have been the due date of the 6 month. but according to the new Terms and Condition i should start have 10 h...

nanato94

Regular

341 Views

2 replies

0 likes

Samsung
  • 341 Views
  • 2 replies
  • 0 likes

Trouble logging in Spotify

I used to be able to log into Spotify/Facebook using my email address as my user name, but suddenly I now have a response saying "@" is a forbidden symbol. What is going on?

Newbie

I used to be able to log into Spotify/Facebook using my email address as my user name, but suddenly I now have a response saying "@" is a forbidden symbol. What is going on?

Peter__

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Having a issue. 30 day trials not working on my Windows Phone 8, only got 48 hours for free.

Hello, as the topic says, I got 30 days for free. They only lasted for 48 hours on my Windows Phone 8, but on my computer I still have premium for 28 days left, what's the matter Cheers

Visitor

Hello, as the topic says, I got 30 days for free. They only lasted for 48 hours on my Windows Phone 8, but on my computer I still have premium for 28 days left, what's the matter   Cheers

user-removed

Not applicable

809 Views

3 replies

0 likes

  • 809 Views
  • 3 replies
  • 0 likes

spotify for windows RT

When are you going to supply an app that works on windows RT - currently as a premium account holder I can only use spotlite which is so buggy it seems ridiculous to me that they even bothered to release it. I am using RT 8.1 and have coveted all the...

Casual Listener

When are you going to supply an app that works on windows RT - currently as a premium account holder I can only use spotlite which is so buggy it seems ridiculous to me that they even bothered to rel...

MichelNH

Music Fan

18768 Views

12 replies

22 likes

WRT
  • 18768 Views
  • 12 replies
  • 22 likes

Spotify stopped working on Blackberry Torch

Spotify was working well on my BB for a few months, and then it quit working from one moment to the other. I reinstalled it from https://m.spotify.com/nl/, but it still gives the same problem! There is not error message, Spotofy starts up, but doesn'...

Newbie

Spotify was working well on my BB for a few months, and then it quit working from one moment to the other. I reinstalled it from https://m.spotify.com/nl/, but it still gives the same problem! There ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Not syncing to offline

Trying to sync to offline mode, and the arrows will just sit there and say e.g 0 out of 15 synced. I have songs previously synced to offline which work fine. It's a brand new iPhone 5s good internet connection and tons of space. Please help!!

Newbie

Trying to sync to offline mode, and the arrows will just sit there and say e.g 0 out of 15 synced. I have songs previously synced to offline which work fine. It's a brand new iPhone 5s good internet ...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Alternate playlist possibilities on Premium subscription??

My "Playlist" is SUPER Big at this point. It has 20-30 types of music; sub-folders, etc. It seems to crash my marantz 5007 when I try to get Spotify to load.Because of this, I have been using ROKU to play Spotify. This is less problematic, but lately...

Newbie

My "Playlist" is SUPER Big at this point. It has 20-30 types of music; sub-folders, etc. It seems to crash my marantz 5007 when I try to get Spotify to load.Because of this, I have been using ROKU to...

Marco

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify in Facebook Activity Log

Hello, I have many entries form the Spotify app in my Facebook Activity log. I want to keep them but change them all at once so only I can see them. Is this possible? Actually all my friend can see them. I mean every title I play thank you

Newbie

Hello,   I have many entries form the Spotify app in my Facebook Activity log. I want to keep them but change them all at once so only I can see them. Is this possible? Actually all my frien...

jokersbeb666

Newbie

2426 Views

2 replies

0 likes

Other
  • 2426 Views
  • 2 replies
  • 0 likes

wrong username/password nokia E52

hey community, i'm trying to login via my nokia e52 and it alwas says "wrong username/password". my research resolved in this link: https://www.spotify.com/de/account/set-device-password/ but they don't send me any email (the email adress they show i...

Casual Listener

hey community,   i'm trying to login via my nokia e52 and it alwas says "wrong username/password". my research resolved in this link: https://www.spotify.com/de/account/set-device-passwo...

CNrad

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Listening through sound system

Does anyone know, can I listen through my Yamaha surround system?

Casual Listener

Does anyone know, can I listen through my Yamaha surround system?

kiwifamily

Casual Listener

1376 Views

3 replies

0 likes

  • 1376 Views
  • 3 replies
  • 0 likes