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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63207 Views

7 replies

4 likes

  • 63207 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

38902 Views

219 replies

20 likes

Other
  • 38902 Views
  • 219 replies
  • 20 likes

Email links dont work

I've only clicked the links in Spotify emails a few times but they never do what I expect. Today I got the promo email for the new Pearl Jam album Sirens. All 4 links in the email take me to a generic Spotify page suggesting I get spotify but I have ...

Casual Listener

I've only clicked the links in Spotify emails a few times but they never do what I expect.  Today I got the promo email for the new Pearl Jam album Sirens.  All 4 links in the email take me...

Richard

Community Legend

5327 Views

11 replies

0 likes

Other
  • 5327 Views
  • 11 replies
  • 0 likes

Solved!! How do I add a Spotify section to my Facebook page?

Hi, This has probably been discussed before – sorry in that case. I just couldn't seem to find a similar thread. My question is, basically: I have a Facebook Fan Page for my band. We would like to add a Spotify section with music – ours aswell as oth...

Newbie

Hi, This has probably been discussed before – sorry in that case. I just couldn't seem to find a similar thread.    My question is, basically:   I have a Facebook Fan Page ...

meahtenoha

Spotify

7843 Views

1 replies

0 likes

  • 7843 Views
  • 1 replies
  • 0 likes

Deleting mobile playlists with shard account

My daughter shares my account. We each have playlists on our iPhones. Her playlist is not offline on my phone. If I delete her list off my phone, will it take it off hers too. I don't want to delete her list permanently, just don't want it on my phon...

Newbie

My daughter shares my account. We each have playlists on our iPhones. Her playlist is not offline on my phone. If I delete her list off my phone, will it take it off hers too. I don't want to delete ...

meahtenoha

Spotify

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Wrong Band named for some Songs, Albums

Name of the band is "Hans Dampf" in Spotify it's not possible to find their band as a bandname but one of the albums is listed with the wrong singer linked to it (Häns Dämpf). Might be a problem with the english keyboard and the missing dots, but it'...

Casual Listener

Name of the band is "Hans Dampf" in Spotify it's not possible to find their band as a bandname but one of the albums is listed with the wrong singer linked to it (Häns Dämpf).   Might be a p...

Peter__

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Medi8er compatibility

Hello there, I would like to ask if there's a way to use Spotify on a Med8er media player (10003DX2, to be precise). I realise that there's little chance of developing a dedicated app, but being able to use Spotify on my media player would greatly in...

Newbie

Hello there,   I would like to ask if there's a way to use Spotify on a Med8er media player (10003DX2, to be precise). I realise that there's little chance of developing a dedicated app, but...

630 Views

0 replies

1 likes

  • 630 Views
  • 0 replies
  • 1 likes

Solved!! Listas de música borradas y destacadas también

Hola , tengo un problema con la lista de spotify, me caduco hace poco el premium y al renovarlo se me han borrado todas las listas y no se como volver a tenerlas, pediría por favor q me las vuelvan a poner, ya q me llevo mucho tiempo hacer esas lista...

Regular

Hola , tengo un problema con la lista de spotify, me caduco hace poco el premium y al renovarlo se me han borrado todas las listas y no se como volver a tenerlas, pediría por favor q me las vuelvan a...

Peter__

Community Legend

2579 Views

20 replies

0 likes

Other
  • 2579 Views
  • 20 replies
  • 0 likes

Solved!! Getting offline music onto an old device

I've just started the Premium trial and want to load music to my Sony Ericsson J105i. The help files only mention how to do this for certain devices (e.g. iPod) and not for any device. Since I see that "Spotify works on your computer, your mobile", I...

Casual Listener

I've just started the Premium trial and want to load music to my Sony Ericsson J105i. The help files only mention how to do this for certain devices (e.g. iPod) and not for any device.   Sin...

Henry_Crun123

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

BLUESOUND

Hello, How do I connect my spotify with my blue sound system? Thanks for the comment !! N.

Casual Listener

Hello,     How do I connect my spotify with my blue sound system?     Thanks for the comment !!   N.    

reketet

Casual Listener

931 Views

2 replies

0 likes

  • 931 Views
  • 2 replies
  • 0 likes

Continuous Play Issues on Win Phone 8

I have Spotify Premium on Win Phone 8. Used to get continuous play of my playlists, and everything else . But that stopped a few weeks ago and only one song plays at a time. I have to select another song to start it. I have reinstalled spotify, looke...

Casual Listener

I have Spotify Premium on Win Phone 8. Used to get continuous play of my playlists, and everything else . But that stopped a few weeks ago and only one song plays at a time. I have to select ano...

user-removed

Not applicable

376 Views

1 replies

1 likes

WP 8
  • 376 Views
  • 1 replies
  • 1 likes

Delete Songs?!

Hey there, some days ago I canceled my premium Account on Spotify. Connected to that I also deleted the spotify app for WP8 because it got useless. Problem is that the songs I saved in the app are still saved on my mobile. Problem of that is that IT ...

Newbie

Hey there, some days ago I canceled my premium Account on Spotify. Connected to that I also deleted the spotify app for WP8 because it got useless. Problem is that the songs I saved in the app are ...

user-removed

Not applicable

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

App for windows Surface Tablet

Hey all. I have a wonderful Windows Surface tablet, but I Can't use Spotify. I can't use it because I can't download programs from the internet and install this on my tablet, I only can use apps out the windows store. Spotify doesn't have a app in th...

Casual Listener

Hey all.   I have a wonderful Windows Surface tablet, but I Can't use Spotify.   I can't use it because I can't download programs from the internet and install this on my tablet, I ...

diosesfiel

Newbie

24202 Views

26 replies

17 likes

  • 24202 Views
  • 26 replies
  • 17 likes

Spotify can't find a mobile data connection in Lumia920

Hi, I moved to Sweden from Finland in late August, since then Spotify hasn't found a mobile data connection in my Lumia 920. The operating system is up to date and the Spotify app has been reinstalled many times, but the problem still exists. Due to ...

Casual Listener

Hi,   I moved to Sweden from Finland in late August, since then Spotify hasn't found a mobile data connection in my Lumia 920. The operating system is up to date and the Spotify app has been...

Peter__

Community Legend

1134 Views

4 replies

0 likes

  • 1134 Views
  • 4 replies
  • 0 likes

Keeps saying iam using wrong name or password (blackberry 9700 bold)

Hello, I can't login. keeps telling me i have the wrong username or password. This is not the case. I read somewere that you can clear the cache in System>settings but i can't find the system folder on my bb? please help Oh and i have a premium accou...

Newbie

Hello,   I can't login. keeps telling me i have the wrong username or password. This is not the case.   I read somewere that you can clear the cache in System>settings but i can'...

user-removed

Not applicable

1945 Views

2 replies

0 likes

BB10
  • 1945 Views
  • 2 replies
  • 0 likes

Find out whether Spotify is installed using JavaScript

Hi all! I'm not exactly submitting a new Idea to implement, but asking for help. I'm posting this here because this doesn't quite fit into any other area, too. #wrongAreaWarning:hover { color: rgb(85, 85, 85) !important; } I'd like to show some Spoti...

Gig Goer

Hi all! I'm not exactly submitting a new Idea to implement, but asking for help. I'm posting this here because this doesn't quite fit into any other area, too. #wrongAreaWarning:hover { color: r...

Marco

Community Legend

761 Views

1 replies

1 likes

  • 761 Views
  • 1 replies
  • 1 likes

Solved!! To remove a song, the program shuts itself

I've been a few days with the same problem: when I delete a song from my playlists, automatically, the program just closes. I tried to reinstall it several times but still the same problem. Can you help? Gracias!

Casual Listener

I've been a few days with the same problem: when I delete a song from my playlists, automatically, the program just closes. I tried to reinstall it several times but still the same problem. Can you h...

Joe

Community Legend

979 Views

5 replies

0 likes

  • 979 Views
  • 5 replies
  • 0 likes

Blackberry 9900 Playlists not syncing properly

I have a Blackberry 9900 with the latest version of Spotify installed. When I modify a playlist on my laptop using Spotify, the change is not mirrored on my Blackberry when syncing. Instead, some sort of mismatch involving a combination of old songs ...

Regular

I have a Blackberry 9900 with the latest version of Spotify installed. When I modify a playlist on my laptop using Spotify, the change is not mirrored on my Blackberry when syncing. Instead, some sor...

Peter__

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Bad Windows Phone app

Spotify seriously need to do some work with their Windows Phone 8 app. The basic functionality is there and is decent enough, but I'm missing a lot of functions which is making me consider cancelling my subscription, as my Nokia Lumia 920 is my main ...

Newbie

Spotify seriously need to do some work with their Windows Phone 8 app. The basic functionality is there and is decent enough, but I'm missing a lot of functions which is making me consider cancelling...

user-removed

Not applicable

1382 Views

6 replies

4 likes

  • 1382 Views
  • 6 replies
  • 4 likes

Logging in with Facebook on BlackBerry Bold 9900

Hi My Spotify account is linked to my Facebook login. I can't see an option to do this on the BB app. I've tried with my email address and password I use to login to Facebook and I just get the loading circle. I've tried on 3G and WiFi just to rule o...

Regular

Hi   My Spotify account is linked to my Facebook login. I can't see an option to do this on the BB app.   I've tried with my email address and password I use to login to Facebook an...

Peter__

Community Legend

831 Views

1 replies

0 likes

Other
  • 831 Views
  • 1 replies
  • 0 likes

Account synced to someone else's email

Hi thanks for reading. I logged onto my spotify a/c earlier this year on my other half's iPad. Since then, although my spotify is set up not to send any email notifications, he gets updates meant for ME to HIS email. There's no mention of his email i...

Newbie

Hi thanks for reading. I logged onto my spotify a/c earlier this year on my other half's iPad. Since then, although my spotify is set up not to send any email notifications, he gets updates meant for...

Joe

Community Legend

629 Views

1 replies

0 likes

Other
  • 629 Views
  • 1 replies
  • 0 likes

[BB] Syncing problems with Blackberry

Hi everyone! I'm using the Spotify app on Blackberry 9900 for a year and half now, but I encounter the syncing problem each time that I add new music on my Starred playlist, and then it miraculously starts to sync. Can someone tell me what's the magi...

Casual Listener

Hi everyone!    I'm using the Spotify app on Blackberry 9900 for a year and half now, but I encounter the syncing problem each time that I add new music on my Starred playlist, and then...

pinklemonade

Casual Listener

611 Views

4 replies

0 likes

  • 611 Views
  • 4 replies
  • 0 likes