Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Casual Listener
  • 7001 Views
  • 49 replies
  • 6 likes
  • Other
  • 7001 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19090 Views
  • 9 replies
  • 2 likes
  • Other
  • 19090 Views
  • 9 replies
  • 2 likes

Superuser Contribution BLOQUEE MI TARJETA POR UN FRAUDE Y TENGO UNA NUEVA DEL MISMO BANCO. YA ME E

POR QUE NO PUEDO ABRIR DESDE MI CELULAR SPOTIFY SI YA ME LA COBRARON EL PLAN DUO. POR FAVOR SOLO QUIERO ESCUCHAR MI MUSICA. AYUDENME.

  • Visitor
  • POR QUE NO PUEDO ABRIR DESDE MI CELULAR SPOTIFY SI YA ME LA COBRARON EL PLAN DUO. POR FAVOR SOLO QUIERO ESCUCHAR MI MUSICA. AYUDENME.
  • Vasil
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music automatically stops on my account

PlanPremiumCountryBelgiumDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 (Pie), OneUi 1.0 My Question or Issue Hello,I have a problem since yesterday, on the mobile app or with the web browser, and on any device, it is the same, when I play a mu...

  • Casual Listener
  •   Plan Premium Country Belgium Device Samsung Galaxy Note 8 Operating System Android 9 (Pie), OneUi 1.0   My Question or Issue   Hello, I have a problem since yesterday, o...
  • Lyubka
  • Moderator
  • 813 Views
  • 11 replies
  • 0 likes
  • 813 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can't use Spotify Community search function on Firefox mobile

PlanStudent CountryUSADeviceSamsung Galaxy A53 5GOperating SystemAndroid 13, Firefox Mobile 118.1.1 My Question or IssueSearch bar on Firefox mobile won't work. Clicking the box to type won't bring up the keyboard. Doesn't work on mobile or "desktop ...

  • Regular
  • Plan Student  Country USA Device Samsung Galaxy A53 5G Operating System Android 13, Firefox Mobile 118.1.1   My Question or Issue Search bar on Firefox mobile won't work. Clicking...
  • Yordan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pet Playlist isn't working

PlanFreeCountryUSADeviceAcer laptopOperating SystemWindows 10 My Question or IssueWhen I try to do the pet playlist the next button won't work. I click on my pet but the next button acts transparent like when I hover over the privacy option, but the ...

  • Visitor
  • Plan Free Country USA Device Acer laptop Operating System Windows 10   My Question or Issue When I try to do the pet playlist the next button won't work. I click on my pet but the next...
  • Joan
  • Moderator
  • 717 Views
  • 1 replies
  • 0 likes
  • Other
  • 717 Views
  • 1 replies
  • 0 likes

spotify wrapped improved

MAKE IT SO THAT IF SOMEONE DOESNT HAVE PREMIUM DURING SPOTIFY WRAPPED THEY GET A STATISTIC FOR HOW MANY HOURS THEY LISTENED TO ADS

  • Visitor
  • MAKE IT SO THAT IF SOMEONE DOESNT HAVE PREMIUM DURING SPOTIFY WRAPPED THEY GET A STATISTIC FOR HOW MANY HOURS THEY LISTENED TO ADS
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Solved!! Is it possible to create Spotify URLs?

How would i create a valid Spotify URL with a given artist/album (or song) like e.g. last.fm does?e.g. http://www.last.fm/music/Tori+Amos/Little+Earthquakes/Precious+Things --> Tori Amos – Precious ThingsIs this even possible? (i'd love if you guys r...

  • Regular
  • How would i create a valid Spotify URL with a given artist/album (or song) like e.g. last.fm does? e.g. http://www.last.fm/music/Tori+Amos/Little+Earthquakes/Precious+Things --> To...
  • Phagah1
  • Casual Listener
  • 53533 Views
  • 8 replies
  • 1 likes
  • Other
  • 53533 Views
  • 8 replies
  • 1 likes

Superuser Contribution Podcasts on PlayStation don’t work

For a couple months now whenever I try to play a podcast on my PlayStation it just doesn’t work, I can still play songs it’s just podcasts that don’t work, how can I fix this?

  • Regular
  • For a couple months now whenever I try to play a podcast on my PlayStation it just doesn’t work, I can still play songs it’s just podcasts that don’t work, how can I fix this?
  • tyulkjhg
  • Casual Listener
  • 3268 Views
  • 18 replies
  • 0 likes
  • 3268 Views
  • 18 replies
  • 0 likes

Superuser Contribution Spotify isn't shuffling properly and i can't use any desktop device

My Spotify isn't shuffling playlist properly and i can't use any desktop devices for a while so i need help

  • Visitor
  • My Spotify isn't shuffling playlist properly and i can't use any desktop devices for a while so i need help
  • Yordan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify oder Alexa erstellt Warteschlange, obwohl AutoPlay aus ist

Hallo Zusammen, folgendes Szenario:Amazon Echo (Gen. 2) steht im EG in der Küche.Amazon Echo Dot (Gen. 3) steht im 1. Stock im Kinderzimmer. (nagelneu)Beide haben den gleichen Amazon- und Spotify-Account. Jetzt soll Echo Dot im Kinderzimmer ein Lied ...

  • Visitor
  • Hallo Zusammen,   folgendes Szenario: Amazon Echo (Gen. 2) steht im EG in der Küche. Amazon Echo Dot (Gen. 3) steht im 1. Stock im Kinderzimmer. (nagelneu) Beide haben den gleichen Amazon- ...
  • OscarDC
  • Moderator
  • 1901 Views
  • 2 replies
  • 0 likes
  • Other
  • 1901 Views
  • 2 replies
  • 0 likes

Spotify can't be seen from apps and PCs on satellite Wi-Fi extenders

Hi, I have a new Orbi 850 (wouldn't let me select that exact one in the associated products box) router with two satellites. The Orbi router is in my gîte (outhouse) where my office is, connected to a Starlink dish in bypass mode. It's set up with tw...

  • Casual Listener
  • Hi, I have a new Orbi 850 (wouldn't let me select that exact one in the associated products box) router with two satellites.  The Orbi router is in my gîte (outhouse) where my office is, connect...
  • 155 Views
  • 0 replies
  • 0 likes
  • Other
  • 155 Views
  • 0 replies
  • 0 likes

Superuser Contribution stop adding recommendations to curated playlists

Is there a way to turn off recommendations on playlists completely? It's really annoying to hear random songs when I have a playlist made.

  • Newbie
  • Is there a way to turn off recommendations on playlists completely? It's really annoying to hear random songs when I have a playlist made.
  • MihailY
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song titles play wrong song and Artist's trending song title is wrong

PlanPremiumDeviceLaptop, iPad, SmartphoneOperating SystemWindows 11, iPadOS 17, Android 12CountryThailand One day I want to listen to that album(s). The songs have a different order than the previous one. I select a song, but it plays the wrong song ...

  • Newbie
  • Plan Premium Device Laptop, iPad, Smartphone Operating System Windows 11, iPadOS 17, Android 12 Country Thailand   One day I want to listen to that album(s). The songs have a different ...
  • MihailY
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! LG Webos

Hi, I've just got a brand new LG webos tv (the John Lewis version) but am disappointed to not be able to download Spotify....does anyone know when it will be available or it it's just not available in the UK? Thanks

  • Regular
  • Hi, I've just got a brand new LG webos tv (the John Lewis version) but am disappointed to not be able to download Spotify....does anyone know when it will be available or it it's just not available i...
  • Avneet
  • Visitor
  • 75127 Views
  • 66 replies
  • 8 likes
  • Other
  • 75127 Views
  • 66 replies
  • 8 likes