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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1476 Views
  • 14 replies
  • 5 likes
  • Other
  • 1476 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17549 Views
  • 8 replies
  • 1 likes
  • Other
  • 17549 Views
  • 8 replies
  • 1 likes

Album Not Appearing in Google Maps

Google Maps or Spotify seems to have updated and now albums no longer appear when Google Maps is the main screen. Every single album is like this. Just a gray box with nothing there. I’ve tried uninstalling both apps and disconnecting them but nothin...

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  • Newbie
  • Google Maps or Spotify seems to have updated and now albums no longer appear when Google Maps is the main screen. Every single album is like this. Just a gray box with nothing there. I’ve tried unins...
  • nehellmann
  • Newbie
  • 1546 Views
  • 9 replies
  • 6 likes
  • 1546 Views
  • 9 replies
  • 6 likes

The “video” function has disappeared in the application

The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself exists and it supposedly works, it doesn’t work

  • Visitor
  • The “video” function has disappeared in the application and they are not shown, and the pictures have become of poor quality, what could be the reason for this? Although the Canvas function itself ex...
  • osornios
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Porque se reproduce mi contenido mal

En mi dispositivo echo show 8 cuando estoy reproduciendo un podcast se escucha la voz distorsionada como ardilla y en mi celular no sucede eso y solo es en algunos episodios

  • Newbie
  • En mi dispositivo echo show 8 cuando estoy reproduciendo un podcast se escucha la voz distorsionada como ardilla y en mi celular no sucede eso y solo es en algunos episodios
  • osornios
  • Spotify Star
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Windows 11): Remove the volume-bar, because it already exists Win+Ctrl+V

As Windows 11 has it's own Volume Mixer again, I would remove or synchronize the Volume-Mixer from the Spotify app.Also, as you can see, Spotify is currently appearing multiple times. Can you fix that?

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  • Newbie
  • As Windows 11 has it's own Volume Mixer again, I would remove or synchronize the Volume-Mixer from the Spotify app. Also, as you can see, Spotify is currently appearing multiple times. Can you fix t...
  • AlejaR
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play all queued episodes before playing suggested podcasts

Most of the time I'll have a queue of podcasts to work through. I like to work through any I've already started when I can. Those are usually at the bottom of the list. Typically, half an episode or goes by and it completely. Then I get a podcast sug...

  • Regular
  • Most of the time I'll have a queue of podcasts to work through. I like to work through any I've already started when I can. Those are usually at the bottom of the list. Typically, half an episode or ...
  • lancegliser
  • Regular
  • 134 Views
  • 4 replies
  • 0 likes
  • 134 Views
  • 4 replies
  • 0 likes

My song still not present in any Release Radar playlist

Hello everyone, hope this is the right place for a question about the Release Radar feature as an Artist.I've scheduled the release of my new song for yesterday at 2 PM; the track is now available but still not present in any Release Radar playlist: ...

  • Newbie
  • Hello everyone, hope this is the right place for a question about the Release Radar feature as an Artist. I've scheduled the release of my new song for yesterday at 2 PM; the track is now available ...
  • Anyk17
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • music
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow downloaded podcast playback on episodes without forcing ad refresh

My morning routine is simple enough. Wake up, shower, dress, open the phone and start a download of all my new episodes, get leash and set dog up. The hope is that by opening the app, and episodes in particular, they get sorted out and I'm free to li...

  • Regular
  • My morning routine is simple enough. Wake up, shower, dress, open the phone and start a download of all my new episodes, get leash and set dog up. The hope is that by opening the app, and episodes in...
  • Ivelina
  • Moderator
  • 114 Views
  • 3 replies
  • 0 likes
  • 114 Views
  • 3 replies
  • 0 likes

Superuser Contribution Major issue, thinking of cancelling as can no longer "like" songs in Waze app

When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle. There was a Heart "like" button but this has been replaced by a lollipop icon instead , and this like button...

  • Regular
  • When Using waze in my car with Spotify i can see the controls Back, Forward , Play /pause and at each end i have a lollipop icon and shuffle.   There was a Heart "like" button but this has bee...
  • Vasil
  • Moderator
  • 244 Views
  • 4 replies
  • 1 likes
  • Waze
  • 244 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to browse all audiobooks in one genre

I would like to be able to browse all available audiobooks in my preferred genre categories, but I can only search by title or view books on the genre screen as 'New and trending releases' or 'Teen & Young Adult picks'.

  • Visitor
  • I would like to be able to browse all available audiobooks in my preferred genre categories, but I can only search by title or view books on the genre screen as 'New and trending releases' or 'Teen &...
  • Ivelina
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function

Your Library > Playlists | Podcasts & Shows | Audiobooks | Albums | Artists when a User (white) highlights a Category a Search function should appear beside (said Category) so User can type letters of Search required, which i think would MASSIVELY sp...

  • Casual Listener
  • Your Library >   Playlists | Podcasts & Shows | Audiobooks | Albums | Artists   when a User (white) highlights a Category a Search function should appear beside (said Category) s...
  • AlejaR
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on the LG smart TV doesn't play anything

PlanPremiumCountryGermanyDeviceLG smart TV 43UN71006LBOperating SystemwebOS 5.2.3-252113 (jhericurl-jardine) My Question or IssueThe Spotify app (version 2021.09.13_2-48e8e67 H 4.19.0) on my LG smart TV doesn't play anything. Updates are not availabl...

  • Regular
  • Plan Premium Country Germany Device LG smart TV 43UN71006LB Operating System webOS 5.2.3-252113 (jhericurl-jardine)     My Question or Issue The Spotify app (version 2021.09.13_2...
  • bradmoss
  • Visitor
  • 8204 Views
  • 36 replies
  • 4 likes
  • TV
  • 8204 Views
  • 36 replies
  • 4 likes

Superuser Contribution Liked songs playing on Shuffle, even though shuffle is not turned on

I actually want to play my liked songs in date added order. Unfortunately, even though shuffle is NOT turned on, Spotify is playing from some queue that appears to be shuffled. Where did this queue some from? How can I get rid of it? I see references...

  • Regular
  • I actually want to play my liked songs in date added order.  Unfortunately, even though shuffle is NOT turned on, Spotify is playing from some queue that appears to be shuffled.  Where did ...
  • AlejaR
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • Other
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi música de detiene por si sola, solo offline no paso esto. help.

Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si estoy offline la música no se detiene, esto pasa solo s...

  • Visitor
  • Desde hoy mi música se detiene por si sola a los 34 seg. aproximadamente, ya cambié mi contraseña, cerré sesión en todas partes, resetee el modem y aún persiste el problema. Cabe recalcar que si esto...
  • Vasil
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution make the remote function actually work

my idea is that the remote function actually does its frickin job, it's kinda useless yand really annoying if i have to physically walk over to my PC every other time because the app on my phone wont sync or says its offline or the desktop is recogni...

  • Visitor
  • my idea is that the remote function actually does its frickin job, it's kinda useless yand really annoying if i have to physically walk over to my PC every other time because the app on my phone wont...
  • Vasil
  • Moderator
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Remove songs from the play queue

I can't remove songs from the queue that I don't want to play. Fix your software, this should not be an issue. (Premium user, Mac Desktop Client, Fresh Installation)

  • Newbie
  • I can't remove songs from the queue that I don't want to play. Fix your software, this should not be an issue. (Premium user, Mac Desktop Client, Fresh Installation)
  • Maria
  • Moderator
  • 14733 Views
  • 22 replies
  • 17 likes
  • Other
  • 14733 Views
  • 22 replies
  • 17 likes

Spotify WebApp makes display go black/grey

PlanPremiumCountryNLDeviceLaptop + Web PlayerOperating SystemWindows 10 My Question or IssueEvery time I start up the Web Player I press the play button and my external monitor flickers between black & grey a few times until freezing on completely gr...

  • Casual Listener
  • Plan Premium Country NL Device Laptop + Web Player Operating System Windows 10   My Question or Issue Every time I start up the Web Player I press the play button and my external monit...
  • MindSalad
  • Newbie
  • 2005 Views
  • 6 replies
  • 7 likes
  • 2005 Views
  • 6 replies
  • 7 likes