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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28808 Views

154 replies

14 likes

Other
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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23925 Views

9 replies

2 likes

Other
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Credentials to log into my Onkyo TX-NR414

Hello, I'm a new Spotify user. I subscribed to a premium account with my FB credentials. I'm now trying to log in with my Onkyo receveir but the credentials doesn't work. It seems that I need another password, not the FB one. How can I create it ? I ...

Casual Listener

Hello,   I'm a new Spotify user. I subscribed to a premium account with my FB credentials. I'm now trying to log in with my Onkyo receveir but the credentials doesn't work. It seems that I nee...

David

Spotify Legend

3317 Views

3 replies

0 likes

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[Symbian] Status of update

is it anyone who knows when spotify will work with nokia`s new software nokia belle?

Casual Listener

is it anyone who knows when spotify will work with nokia`s new software nokia belle?

735 Views

0 replies

0 likes

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Geneva XS?

I was wondering if Spotify would work with bluetooth speakers like the Geneva XS which I am considering purchasing, or only devices listed on the website like the Squeezebox and Sonos? I have a premium account and listen to Spotify both on my iPhone ...

Music Fan

I was wondering if Spotify would work with bluetooth speakers like the Geneva XS which I am considering purchasing, or only devices listed on the website like the Squeezebox and Sonos? I have a premi...

980 Views

0 replies

0 likes

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Connection failure. sonos. -spotify

I have an account since last week and till now no connection with spotify It realy sucks I am ready to quit my account . I am living in Holland , where do i get some help with this problem ?

Newbie

I have an account since last week and till now no connection with spotify It realy sucks I am ready to quit my account . I am living in Holland , where do i get some help with this problem ?

1066 Views

0 replies

0 likes

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David Guetta Nothing but the beat

Hi all, Can anyone in Europe with a Sonos stream David Guetta - Nothing but the beat? Cause we can only get tribute bands, karaoke crap and other copies and wannabees of that Album. Spotify sucks already to me. Napster was great, unfortunately they h...

Newbie

Hi all,    Can anyone in Europe with a Sonos stream David Guetta - Nothing but the beat? Cause we can only get tribute bands, karaoke crap and other copies and wannabees of that Album. &...

licenced

Community Legend

1893 Views

1 replies

0 likes

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  • 1 replies
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[WP 7.5] Stale development?

We all know about the huge amount of bugs and flaws in the WP7 client. Im just wondering if its being worked on at all, considering it took Microsoft 6 months from showing the client to actually releasing it. I do not belive anyone at Spotify made th...

Casual Listener

We all know about the huge amount of bugs and flaws in the WP7 client. Im just wondering if its being worked on at all, considering it took Microsoft 6 months from showing the client to actually rele...

Dragongard

Gig Goer

1854 Views

1 replies

1 likes

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Screen Burn on my TV from Spotify on Tivo

New user and first post so be kind. I've just started using Spotify through my Tivo box, and am concerned about screen burn on my TV. Is there any way to put a screen saver on Spotify?

Newbie

New user and first post so be kind.   I've just started using Spotify through my Tivo box, and am concerned about screen burn on my TV.   Is there any way to put a screen saver on Spoti...

David

Spotify Legend

1698 Views

1 replies

1 likes

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Radio function on squeezebox shows a static list of 50 songs

Hi, been using the service for about 2 months now, but since wednesday I've noticed, that when I use the radio function on my squeezebox, it will always get the same songs of each genre (on every squeezebox)I am using the third party plugin from Trio...

Casual Listener

Hi,   been using the service for about 2 months now, but since wednesday I've noticed, that when I use the radio function on my squeezebox, it will always get the same songs of each genre (on ...

David

Spotify Legend

1525 Views

2 replies

0 likes

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Spotify App on SB Touch and Radio has no sound for most tracks

It seems that Logitech is not able to fix this or is waiting for spotify to fix this. I am one of those new german customers and are having the same problem. Which ruins Spotify Premium to me. Many tracks/albums play flawlessly, but there is a large ...

Regular

It seems that Logitech is not able to fix this or is waiting for spotify to fix this. I am one of those new german customers and are having the same problem. Which ruins Spotify Premium to me. &nbsp...

David

Spotify Legend

5954 Views

4 replies

0 likes

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Squeezebox displaying content that cannot be played

Searching via Squeezebox touch seems to find more results than via PC but I can't play most of them due to region restriction. There is a setting for this on PC spotify that only displays content that can be played, how to I stop this happening on Sq...

Newbie

Searching via Squeezebox touch seems to find more results than via PC but I can't play most of them due to region restriction. There is a setting for this on PC spotify that only displays content tha...

hajisavvas

Regular

8873 Views

9 replies

0 likes

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[BB] Sync problems with SD card.

Hey, I've been messing about trying to sync offline on my Blackberry 9300 for a few hours now, When I connect my Blackberry to my computer via USB port, and I go on the Spotify app, it just says "Spotify requires an SD card. Please insert one to cont...

Newbie

Hey, I've been messing about trying to sync offline on my Blackberry 9300 for a few hours now,  When I connect my Blackberry to my computer via USB port, and I go on the Spotify app, it just s...

Louise_S_L

Casual Listener

1987 Views

2 replies

0 likes

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[BB] : Won't stream on 3G

It used to work. It seemed to start near the time I upgraded to the most recent version of the app (though I can't swear to exactly when). I don't know if this is a feature that they whacked for some reason (though I can't imagine why they would). Ev...

Casual Listener

It used to work. It seemed to start near the time I upgraded to the most recent version of the app (though I can't swear to exactly when). I don't know if this is a feature that they whacked for some...

thederson

Newbie

2648 Views

1 replies

0 likes

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Solved!! [WP 7.5] Win Phone 7 client on German Marketplace

How about getting the Spotify mobile client for Windows Phone 7 out on the German Marketplace? I'm aware of that an agreement for streaming music in the German market still isn't in place, but there should no reason to keep the client away from custo...

Newbie

How about getting the Spotify mobile client for Windows Phone 7 out on the German Marketplace? I'm aware of that an agreement for streaming music in the German market still isn't in place, but t...

Lum

Newbie

3906 Views

2 replies

1 likes

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[WP 7.5] FB Login Approval feature breaks Spotify Windows Phone Mango App

This took me a while to figure out, so I figure I would post it here as a heads up to other users and hopefully the Spotify/FB team can fix this. If you have FB Login Approval feature (Under Account Settings --> Security) enabled, you will not be abl...

Visitor

This took me a while to figure out, so I figure I would post it here as a heads up to other users and hopefully the Spotify/FB team can fix this.   If you have FB Login Approval feature (Und...

1954 Views

0 replies

0 likes

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[BB] Playing Music Through Speaker on Blackberry Torch 9810

Hello, For some reason I am only able to listen to music through the earpiece or headphones/external device, but not using the phone's speaker. The speaker works fine when using any other music app. Is there a setting I can change or another software...

Visitor

Hello,   For some reason I am only able to listen to music through the earpiece or headphones/external device, but not using the phone's speaker.  The speaker works fine when using any ...

1033 Views

0 replies

0 likes

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[WP 7.5] How to refresh Playlists

Spotify seems to find playlists all of its own and which have no connection with those I synced to my phone using Zune. There doesn't seem to be anyway to delete these or to tell Spotify to refresh its lists. Any assistance?

Newbie

Spotify seems to find playlists all of its own and which have no connection with those I synced to my phone using Zune.   There doesn't seem to be anyway to delete these or to tell Spotify t...

HeartsInMotion

Music Fan

1555 Views

1 replies

0 likes

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