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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28262 Views

152 replies

14 likes

Other
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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23832 Views

9 replies

2 likes

Other
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  • 9 replies
  • 2 likes

Function problem bluetooth headphone

Hi All, I just bought a bleutooth headphone, WP 300 from Creative. Pairing with Spotify app on Iphone is no problem. However pairing with Spotify on Windows desktop is. I can hear music but can not use the play, stop, back, forward buttons. Any ideas...

Visitor

Hi All, I just bought a bleutooth headphone, WP 300 from Creative. Pairing with Spotify app on Iphone is no problem. However pairing with Spotify on Windows desktop is. I can hear music but can not u...

1739 Views

0 replies

0 likes

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[WP 7.5] WP7 Equaliser

Can anyone tell me if the spotify app for WP7 utilises the phones built in equaliser (Sound Enhancer) yet? Or offers its own equaliser? After listening to all my music with sound enhancer enabled t just sounded terrible through Spotify and I canceled...

Casual Listener

Can anyone tell me if the spotify app for WP7 utilises the phones built in equaliser (Sound Enhancer) yet? Or offers its own equaliser? After listening to all my music with sound enhancer enabled t j...

krismikehunt

Casual Listener

2848 Views

2 replies

0 likes

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  • 2 replies
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Kindle Fire

Didn't know where to properly post this question ... will an app ever be available (or is one available) for the Kindle Fire? I would like one! Thanks

Newbie

Didn't know where to properly post this question ... will an app ever be available (or is one available) for the Kindle Fire?  I would like one!  Thanks 🙂

David

Spotify Legend

1549 Views

1 replies

0 likes

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Can't Find A Stream To This Track Message on Squeeze Box Touch

I seem to keep getting a message saying that "Squeezebox Touch cannot find a steam to this track". It then tries the next track, and keeps skipping tracks until it finds one it can play. Very annoying. What is causing this? The same tracks seem to pl...

Regular

I seem to keep getting a message saying that "Squeezebox Touch cannot find a steam to this track".  It then tries the next track, and keeps skipping tracks until it finds one it can play.  ...

IanD

Regular

2085 Views

2 replies

0 likes

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  • 2 replies
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Samsung With Bada System

Hey Guys , I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question is now if i can have spotify on my mobile on a other way ...?! If not is my...

Casual Listener

Hey Guys ,   I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question is now if i can...

1333 Views

0 replies

3 likes

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Logitech Squeezebox: Parsing Error when logging into spotify using device password.

I followed the procedure to create an additional password for partner devices. This password for security includes capital letters, lower case letters, numbers and some special symbols. When I enter this new password into my Logitech Squeezebox I get...

Newbie

I followed the procedure to create an additional password for partner devices.  This password for security includes capital letters, lower case letters, numbers and some special symbols.  W...

1362 Views

0 replies

0 likes

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Premium not recognized on Boxee

I have a premium account that is working fine on my Android phone and iPad, but when I attempt to log in to my Boxee then I get this message: "Spotify on Boxee requires a Premium subscription. Please upgrade on www.spotify.com" Ideas?

Visitor

I have a premium account that is working fine on my Android phone and iPad, but when I attempt to log in to my Boxee then I get this message: "Spotify on Boxee requires a Premium subscription. Please...

MMPdk

Newbie

2635 Views

2 replies

1 likes

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  • 2 replies
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Playlists are gone on my Squeezeboxes??

Hi. Suddenly this evening all my Spotify playlists are gone on my 2 squeezeboxes.. When loggin in to Spotify on my computer they are all there. Is anyone else having this problem or know how to solve it?

Newbie

Hi.   Suddenly this evening all my Spotify playlists are gone on my 2 squeezeboxes.. 😞 When loggin in to Spotify on my computer they are all there.   Is anyone else having this proble...

Zeke

Casual Listener

1720 Views

1 replies

1 likes

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  • 1 replies
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[BB] The disk is full please free up some space

Hi. This is on a BB Curve in the UK. Neither the internal storage nor the memory card are full. I set permissions manually and gave it permission to do anything and everything. ... any ideas? There's a Premium subscription in it for you.

Newbie

Hi. This is on a BB Curve in the UK. Neither the internal storage nor the memory card are full. I set permissions manually and gave it permission to do anything and everything.   ... any ide...

alyssacgarcia

Newbie

3642 Views

1 replies

0 likes

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  • 1 replies
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ONKYO receiver doesn't repeat playlist

My Onkyo receiver gets to the end of a playlist and stops. Is there a way to have it repeat from the beginning automatically?

Casual Listener

My Onkyo receiver gets to the end of a playlist and stops.  Is there a way to have it repeat from the beginning automatically?

David

Spotify Legend

2330 Views

1 replies

0 likes

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  • 1 replies
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[BB] Syncing problem with Symbian over 3G

I'm using Nokia ExpressMusic 5230 with Symbian OS v9.4, Series 60 rel. 5. At first syncing over 3G worked fine but now songs to be synced are lost somewhere in bit space...Example: I started to sync with 44 songs pending. After a while I had to close...

Newbie

I'm using Nokia ExpressMusic 5230 with Symbian OS v9.4, Series 60 rel. 5. At first syncing over 3G worked fine but now songs to be synced are lost somewhere in bit space... Example: I started to s...

1450 Views

0 replies

0 likes

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[WP 7.5] HTC Mozart?

Is the Spotify Premium client compatible with HTC Mozart? I've checked on m.spotify.com via my phone's browser, it says that it is compatible and to check my marketplace, but there isn't anything related to Spotify in there. Is there any way around t...

Newbie

Is the Spotify Premium client compatible with HTC Mozart? I've checked on m.spotify.com via my phone's browser, it says that it is compatible and to check my marketplace, but there isn't anything rel...

2481 Views

0 replies

1 likes

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Onkyo Receiver/Spotify Account

I have the TX-NR709 and use the Android app to listen to Spotify on it. It works awesome and I really love it. The one issue I can't seem to resolve is that the music I listen to on my home theater doesn't connect to my Spotify account. I know that i...

Newbie

I have the TX-NR709 and use the Android app to listen to Spotify on it.  It works awesome and I really love it.  The one issue I can't seem to resolve is that the music I listen to on my ho...

2201 Views

0 replies

0 likes

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Dashboard display

I cannot get the spotify premium dashboard only the contracted one. I have a premium account. Can anyone yelp please? PP PoPo

Newbie

I cannot get the spotify premium dashboard only the contracted one. I have a premium account. Can anyone yelp please? PP PoPo

Richard

Community Legend

2582 Views

1 replies

0 likes

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  • 1 replies
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Maximum allowed playlists/folders on Boxee Box

I have a lot of playlists on Spotify. I sort them alphabetically in folders named "ABC", "DEF", etc. The problem I'm having is that the playlists in the end of the alphabet does not show on Boxee box. I tried renaming the folders "ABCD", "EFGH" in fo...

Newbie

I have a lot of playlists on Spotify. I sort them alphabetically in folders named "ABC", "DEF", etc. The problem I'm having is that the playlists in the end of the alphabet does not show on Boxee box...

1778 Views

0 replies

0 likes

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[BB] Playlists on Blackberry 9700 not the same as Desktop Spotify

I was wondering if anyone could help me figure out how to get the same playlists to show up on my Blackberry 9700, that I see when I log into Spotify on my desktop? Thanks!

Casual Listener

I was wondering if anyone could help me figure out how to get the same playlists to show up on my Blackberry 9700, that I see when I log into Spotify on my desktop?   Thanks!

1745 Views

0 replies

1 likes

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Quality on Boxee Box

The Spotify app for the Boxee Box works quite nice, but It's a pity I can't add or change playlists. But the thing that is the most annoying is the fact that you can't see what the bitrate of the song is you're playing! Does the Boxee Box play the hi...

Music Fan

The Spotify app for the Boxee Box works quite nice, but It's a pity I can't add or change playlists. But the thing that is the most annoying is the fact that you can't see what the bitrate of the son...

edszr

Newbie

3080 Views

2 replies

0 likes

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Solved!! [BB] Help..Songs not being updated

I have Spotify Premium, but the all of the songs that I have starred on my mobile device do not show up when I sign in to spotify from my laptop. How can I make sure the starred songs show up on both devices?

Casual Listener

I have Spotify Premium, but the all of the songs that I have starred on my mobile device do not  show up when I sign in to spotify from my laptop.  How can I make sure the starred songs sho...

David

Spotify Legend

3089 Views

3 replies

0 likes

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Can I use a Sony MP3 to download my music?

I am brand new to Spotify... after looking over the "device" section, it looks like I won't be able to use my Sony MP3 to download music. Is this true (please tell me I am wrong... I don't want to buy an ipod)?

Newbie

I am brand new to Spotify... after looking over the "device" section, it looks like I won't be able to use my Sony MP3 to download music. Is this true (please tell me I am wrong... I don't want to bu...

David

Spotify Legend

3517 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes