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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2248 Views
  • 19 replies
  • 6 likes
  • Other
  • 2248 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17817 Views
  • 8 replies
  • 2 likes
  • Other
  • 17817 Views
  • 8 replies
  • 2 likes

Superuser Contribution Why won't my music continue playing on Google nest

I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.

  • Newbie
  • I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.
  • MihailY
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se vio reflejado mi pago

Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?

  • Newbie
  • Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?
  • Eni
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can only listen to ads but only on my Xbox. Premium fixed it then it exp

I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired

  • Visitor
  • I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired
  • AlejaR
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not loading on AAOS Renault Megane

I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?

  • Visitor
  • I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?
  • AlejaR
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo premium can't be setup

Plan Migration from individual premium to Duo premium. Country Chile Device Oppo CPH2239 / PC Operating System Android 11 / Windows 10 My Question or Issue Hello everyone. Today 2023-04-25 my individual premium account was gonna expire. This same dat...

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  • Casual Listener
  • Plan Migration from individual premium to Duo premium.   Country Chile   Device Oppo CPH2239 / PC   Operating System Android 11 / Windows 10   My Question ...
  • AlejaR
  • Moderator
  • 255 Views
  • 2 replies
  • 1 likes
  • Connect
  • 255 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing by itself, only while online

Last night, my spotify randomly started pausing. It pauses every 30 seconds without fail, and it only pauses when I am connected to the internet. I have tried re-installing, logging out and in, disconnecting apps, etc, but it seems like nothing is wo...

  • Newbie
  • Last night, my spotify randomly started pausing. It pauses every 30 seconds without fail, and it only pauses when I am connected to the internet. I have tried re-installing, logging out and in, disco...
  • Joan
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • music
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to learn more about Spotify Australia. Can you tell me more about it

I am a student and I want to learn more about the local organisation for uni but I would like to see where Spotify would recommend to look before I search myself.

  • Visitor
  • I am a student and I want to learn more about the local organisation for uni but I would like to see where Spotify would recommend to look before I search myself.
  • Alex
  • Spotify Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I update my internship application?

Hello,I recently applied for a summer internship position, but since applying, I have received information that I would need to update my application with. Who would I contact in order to update my information? Thanks!

  • Visitor
  • Hello, I recently applied for a summer internship position, but since applying, I have received information that I would need to update my application with. Who would I contact in order to update my...
  • Alex
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks partner premium not working

I am a current starbucks partner and no matyer how many times i try to activate my premium account, i cant. It reads error and claims something has gone wrong.

  • Visitor
  • I am a current starbucks partner and no matyer how many times i try to activate my premium account, i cant. It reads error and claims something has gone wrong.
  • Alex
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium code from Grab cannot use

Redeem a two-month free trial for the Spotify premium from Grab. The code provided by Grab is invalid to use in Spotify.

  • Visitor
  • Redeem a two-month free trial for the Spotify premium from Grab. The code provided by Grab is invalid to use in Spotify.
  • OscarDC
  • Moderator
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

How can I use Spotify in a hospital to play music for patients?

Hi, I’m trying to find out whether it is possible to use Spotify within a university teaching hospital for psychiatric patients, and whether this can be done as research versus through any official licensing channel on a subscription or payment basis...

  • Visitor
  • Hi, I’m trying to find out whether it is possible to use Spotify within a university teaching hospital for psychiatric patients, and whether this can be done as research versus through any official l...
  • kaworu_bloodpaw
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly didn't update

Discover Weekly has not updated. I've logged out, then back in a couple times on both desktop browser and on my phone, but it still comes up with the same list it had last week.

  • Visitor
  • Discover Weekly has not updated. I've logged out, then back in a couple times on both desktop browser and on my phone, but it still comes up with the same list it had last week.
  • OscarDC
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution ESTÁ DEBITANDO DO CARTÃO MENSALIDADE DE SPOTIFY E NÃO TENHO ASSINATURA

ESTÁ DEBITANDO DA MINHA CONTA MENSALIDADE DO SPOTIFY POREM NÃO SOU ASSITANTE DA PLATAFORMA PRECISO FAZER O CANCELAMENTO

  • Visitor
  • ESTÁ DEBITANDO DA MINHA CONTA MENSALIDADE DO SPOTIFY POREM NÃO SOU ASSITANTE DA PLATAFORMA PRECISO FAZER O CANCELAMENTO
  • Alex
  • Spotify Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dúvida sobre contagem de stream

Gostaria de saber quem determina se uma música terá seus streams somados de todas as versões da música ou se cada versão será contada separadamente. É o Spotify? A gravadora? O artista?

  • Newbie
  • Gostaria de saber quem determina se uma música terá seus streams somados de todas as versões da música ou se cada versão será contada separadamente. É o Spotify? A gravadora? O artista?
  • Alex
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tuve un problema con mi cuenta Premium, dice que el pago no se hizo

Contrate premium en diciembre, supuestamente el mes pasado el pago no se hizo, cuando en los movimientos de la cuenta bancaria de marzo dice que si se hizo. Me acaban de cancelar la cuenta y no entiendo el motivo.

  • Visitor
  • Contrate premium en diciembre, supuestamente el mes pasado el pago no se hizo, cuando en los movimientos de la cuenta bancaria de marzo dice que si se hizo. Me acaban de cancelar la cuenta y no entie...
  • Joan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo activar el Pin de mi tarjeta premium

Me dice código inválido. Cómo puedo saber si la tarjeta la activaron en caja cuando la compré? Cómo puedo solucionar y acceder al servicio?

  • Visitor
  • Me dice código inválido. Cómo puedo saber si la tarjeta la activaron en caja cuando la compré? Cómo puedo solucionar y acceder al servicio?
  • Vasil
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes