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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • martijngoos
  • Regular
  • 1491 Views
  • 15 replies
  • 5 likes
  • Other
  • 1491 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17555 Views
  • 8 replies
  • 1 likes
  • Other
  • 17555 Views
  • 8 replies
  • 1 likes

What is the name of this song, in this TikTok Spotify ad?

There is this Hungarian Spotify ad, which has a certain song, that a lot of people are looking for, but noone can find it, could you help us?It is this video:https://www.tiktok.com/@Spotify/video/7146147133668822274?is_from_webapp=1&sender_device=pc&...

  • Visitor
  • There is this Hungarian Spotify ad, which has a certain song, that a lot of people are looking for, but noone can find it, could you help us? It is this video: https://www.tiktok.com/@Spotify/video...
  • Bediviraada
  • Casual Listener
  • 959 Views
  • 1 replies
  • 0 likes
  • Other
  • 959 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to a device fails on the first attempt, succeeds on second

From Spotify, on both my iPhone 14 and MacBook Pros (2015 and 2020 model), when I attempt to change devices and play music from another device, the first time I click on a device, the music switches over and the other device starts to play for less t...

  • Newbie
  • From Spotify, on both my iPhone 14 and MacBook Pros (2015 and 2020 model), when I attempt to change devices and play music from another device, the first time I click on a device, the music switches ...
  • MihailY
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • Connect
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player won't play some podcasts

PlanPremiumCountryUSADeviceWeb Player - Google ChromeOperating SystemWindows 10 My Question or IssueSome podcasts (not all) won't play on the Spotify Web Player. When I try to press play, the play button will either look like it's buffering until I s...

  • Visitor
  • Plan Premium Country USA Device Web Player - Google Chrome Operating System Windows 10   My Question or Issue Some podcasts (not all) won't play on the Spotify Web Player. When I try t...
  • MihailY
  • Moderator
  • 5837 Views
  • 11 replies
  • 3 likes
  • Other
  • 5837 Views
  • 11 replies
  • 3 likes

Spotify stops playing through HEOS speakers during second song

New Problem after many moons of no trouble: First song plays well on HEOS, part way in to second song, the song continues to progress in the app but no longer a sound on HEOS speakers. Other HEOS music servers (Pandora, Amazon) play without incident ...

  • Regular
  • New Problem after many moons of no trouble: First song plays well on HEOS, part way in to second song, the song continues to progress in the app but no longer a sound on HEOS speakers. Other HEOS mu...
  • Ahmer1213
  • Casual Listener
  • 12632 Views
  • 93 replies
  • 5 likes
  • 12632 Views
  • 93 replies
  • 5 likes

Superuser Contribution [iOS][Playlists] Autoplay is always on

I am a premium customer. When I play Spotify via the SONOS app random songs play while I am listening to a playlist. Autoplay is turned off in the Spotify app. I noticed this on 19th March 2023. Please ensure the Autoplay turns off when it is turned ...

  • Visitor
  • I am a premium customer. When I play Spotify via the SONOS app random songs play while I am listening to a playlist.  Autoplay is turned off in the Spotify app.  I noticed this on...
  • AlejaR
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music feed not showing

PlanPremium FamilyCountry DeviceiPhone 12Operating SystemiOS 16.4 My Question or IssueMy account recently switched from a premium duo to a premium family and when I created my own new account for the premium family, the music and podcast feed were go...

  • Casual Listener
  •   Plan Premium Family Country   Device iPhone 12 Operating System iOS 16.4   My Question or Issue My account recently switched from a premium duo to a premium family and whe...
  • Dian
  • Spotify Legend
  • 380 Views
  • 3 replies
  • 0 likes
  • music
  • 380 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] It’s baby

Can you please post my song it’s baby on Spotify it would mean the world please xx

  • Visitor
  • Can you please post my song it’s baby on Spotify it would mean the world please xx
  • Yordan
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • iOS
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist hacked?

Hello,I was making myself a new playlist when I realised that some of my liked titles were unavailable. Since I was still listening to them just day before, I went to the artist's page and realised that all their content was removed, pictures, song e...

  • Visitor
  • Hello, I was making myself a new playlist when I realised that some of my liked titles were unavailable. Since I was still listening to them just day before, I went to the artist's page and realised...
  • Lyubka
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution blends don’t change

i have an issue with the blend feature. my friends and i made a blend because it sounds like a fun concept, but since we made it last summer, it has not really changed. i know people from spotify have said that it’s based on your listening and you do...

  • Newbie
  • i have an issue with the blend feature. my friends and i made a blend because it sounds like a fun concept, but since we made it last summer, it has not really changed. i know people from spotify hav...
  • Eni
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • music
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my region and payment update

Hi. i just moved to Canada from Turkey and i can't change the region to Canada. It says your region is not correct. i tried to change from my profile but it's not working ( it doesn't allow you to change country)

  • Casual Listener
  • Hi. i just moved to Canada from Turkey and i can't change the region to Canada. It says your region is not correct. i tried to change from my profile but it's not working ( it doesn't allow you to ch...
  • Eni
  • Moderator
  • 874 Views
  • 3 replies
  • 0 likes
  • 874 Views
  • 3 replies
  • 0 likes

I used to see all epidsodes of the tv series Friends. Now I only see a few. How can I get the rest

Plan PremiumFree/PremiumCountry canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Free/Premium Country canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • 138 Views
  • 0 replies
  • 0 likes
  • Other
  • 138 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect Samsung Soundbar from outside my network

Hey! When I have friends visiting me, somethimes they want to connect their phone with a spotify-premium account to my Samsung soundbar with Spotify Connect. But after they have been connected they can start playing music on my soundbar from their ow...

  • Newbie
  • Hey!   When I have friends visiting me, somethimes they want to connect their phone with a spotify-premium account to my Samsung soundbar with Spotify Connect. But after they have been connect...
  • MihailY
  • Moderator
  • 1876 Views
  • 5 replies
  • 1 likes
  • Connect
    music
    Other
    Samsung
  • 1876 Views
  • 5 replies
  • 1 likes

Superuser Contribution Video is completely missing on the web page.

The video player is totally gone on the web player. It works in the app but the app is a horrible horrible crashing memory hog that gets my fan going about a minute after launching it. Where is web video?????

  • Music Fan
  • The video player is totally gone on the web player. It works in the app but the app is a horrible horrible crashing memory hog that gets my fan going about a minute after launching it. Where is web ...
  • MihailY
  • Moderator
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Newest Episodes of Joe Rogan Experience Not Showing Up

PlanPremiumCountryUSADeviceMacbook Pro late 2012Operating SystemMojave My Question or IssueThe newest episode of Joe Rogan's podcast that is shown to me is from 3 months ago. Sometimes new episodes will be recommended to me on the home page but those...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro late 2012 Operating System Mojave   My Question or Issue The newest episode of Joe Rogan's podcast that is shown to me is from 3 months ago....
  • wbowers0704
  • Visitor
  • 8983 Views
  • 6 replies
  • 0 likes
  • Other
  • 8983 Views
  • 6 replies
  • 0 likes

Superuser Contribution Why does spotify play recommended song for you and does not stop?

I start out playing my playlist, then at some point, it starts playing "Playing recommended songs for you". I try to switch back to my playlist but it will not go back, just keeps play the recommended. I have researched this online and it is telling ...

  • Visitor
  • I start out playing my playlist, then at some point, it starts playing "Playing recommended songs for you". I try to switch back to my playlist but it will not go back, just keeps play the recommende...
  • AlejaR
  • Moderator
  • 797 Views
  • 1 replies
  • 0 likes
  • 797 Views
  • 1 replies
  • 0 likes

How do I go back to only Premium?

How do I go back to only Premium? I don't need a Premium Duo. It's just me again. It looks like I only can go back to Spotify Free

  • Visitor
  • How do I go back to only Premium? I don't need a Premium Duo. It's just me again. It looks like I only can go back to Spotify Free
  • AdamDam
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have I party banned an artist?

We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The album we played is still there. But I don't even g...

  • Casual Listener
  • We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The...
  • MihailY
  • Moderator
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me permite usar mi plan de prepago.

Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.

  • Visitor
  • Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.
  • MihailY
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists

For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just shows a dash. Listeners also disappear of you selec...

  • Visitor
  • For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just ...
  • Lyubka
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes