Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15266 Views
  • 8 replies
  • 1 likes
  • Other
  • 15266 Views
  • 8 replies
  • 1 likes

Superuser Contribution is this email real?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s10+/PCOperating SystemAndroid 12 My Question or IssueThis email looks legit but I'm concerned on if it is or not. It's advertising shirts made by the weeknd and I want to know if it's real or not b...

  • Newbie
  •   Plan Premium Country United States Device Samsung Galaxy s10+/PC Operating System Android 12   My Question or Issue This email looks legit but I'm concerned on if it is or not....
  • Yordan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • Other
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plagiarized Music

I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post to let Spotify users not stream these songs as they ...

  • Newbie
  • I was not able to make a copyright claim through the form for these songs as I am not the original rights holder for these songs. However, as a fan of the artist's work, I felt I had to make a post t...
  • Dian
  • Moderator
  • 136 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 136 Views
  • 1 replies
  • 1 likes

Superuser Contribution List of All Podcasts

PlanPremiumCountryUSAOperating SystemDesktop WindowsMy Question or IssueWhere is there a list of all of the podcasts that Spotify has? I want to see more than just the ones they recommend under genres.

  • Newbie
  • Plan Premium Country USA Operating System Desktop Windows My Question or Issue Where is there a list of all of the podcasts that Spotify has?  I want to see more than just the ones they r...
  • Yordan
  • Moderator
  • 266 Views
  • 1 replies
  • 1 likes
  • Other
  • 266 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Ukrainian language in Spotify app

PlanPremiumCountryUkraine DeviceHonor 10 liteOperating SystemAndroid 10 My Question or IssueHello, as a citizen of Ukraine and native speaker of Ukrainian language I have some difficulties due to the lack of Ukrainian language in your application. I,...

  • Newbie
  • Plan Premium Country Ukraine  Device Honor 10 lite Operating System Android 10   My Question or Issue Hello, as a citizen of Ukraine and native speaker of Ukrainian language I ha...
  • bil2022
  • Newbie
  • 1849 Views
  • 8 replies
  • 6 likes
  • Other
  • 1849 Views
  • 8 replies
  • 6 likes

Superuser Contribution Albums or playlist switch to radio automatically upon restart

When I have to interrupt listening to an album or playlist — such as when I’m in the car and get to where I’m going, then return and intend to continue where I left off — Spotify instead starts playing a radio based on the album or playlist I was lis...

  • Regular
  • When I have to interrupt listening to an album or playlist — such as when I’m in the car and get to where I’m going, then return and intend to continue where I left off — Spotify instead starts playi...
  • tashas
  • Visitor
  • 624 Views
  • 15 replies
  • 1 likes
  • 624 Views
  • 15 replies
  • 1 likes

Superuser Contribution Stop merch

I got an email about opportunities to buy merch based on my wrapped 2021. This is very inappropriate, the world does not need more things. The great thing about Spotify is that you don’t have to buy physical albums. But you still promote selling junk...

  • Visitor
  • I got an email about opportunities to buy merch based on my wrapped 2021.  This is very inappropriate, the world does not need more things. The great thing about Spotify is that you don’t have ...
  • phantomwizard
  • Regular
  • 484 Views
  • 2 replies
  • 1 likes
  • Other
  • 484 Views
  • 2 replies
  • 1 likes

Superuser Contribution LG TV Sort Songs

PlanPremiumCountry USADeviceLG TV My Question or Issue:First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this. My question is, is there a way to put the most recently added songs to the beginning o...

  • Regular
  • Plan Premium Country  USA Device LG TV     My Question or Issue: First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this....
  • Marte911
  • Visitor
  • 3566 Views
  • 7 replies
  • 1 likes
  • Other
  • 3566 Views
  • 7 replies
  • 1 likes

Superuser Contribution Daily Podcast playlist recommending played podcasts

Plan: PremiumDevice: iPhone 11Hi! I recently got into Spotify Podcasts, and I've noticed that the "daily podcast" playlist is sort of useless right now, which is a shame since Spotify is known for the recommendation algorithm. As of right now, the Da...

  • Casual Listener
  • Plan: Premium Device: iPhone 11 Hi! I recently got into Spotify Podcasts, and I've noticed that the "daily podcast" playlist is sort of useless right now, which is a shame since Spotify is known ...
  • Eni
  • Moderator
  • 377 Views
  • 4 replies
  • 0 likes
  • Other
  • 377 Views
  • 4 replies
  • 0 likes

Superuser Contribution Missing Discover Weekly

PlanPremiumCountryUSADeviceiPhone 11 Pro, WebplayerOperating SystemiOS 15 My Question or IssueMy Discover Weekly playlist is completely missing. I can't find it when I go Search>Made for You or Search>Discover or just flat out search for it. It's gon...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Pro, Webplayer Operating System iOS 15   My Question or Issue My Discover Weekly playlist is completely missing. I can't find it when I go Sea...
  • Elena
  • Moderator
  • 363 Views
  • 3 replies
  • 0 likes
  • music
  • 363 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts Featuring Music, Skipping Songs

PlanPremiumCountryUnited StatesDeviceAndroid, Windows, possibly all devicesOperating System My Question or IssueI am a podcaster who uses Anchor to publish episodes to Spotify that feature music tracks. I have run into an issue with the most recent e...

  • Regular
  • Plan Premium Country United States Device Android, Windows, possibly all devices Operating System     My Question or Issue I am a podcaster who uses Anchor to publish episodes to ...
  • OscarDC
  • Moderator
  • 1961 Views
  • 28 replies
  • 1 likes
  • music
    Other
  • 1961 Views
  • 28 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Shortcuts

PlanFreeCountryCanadaDeviceWindows 10 ProOperating SystemWindows 10 My Question or IssueIs there a way to create a keyboard shortcut to open the Spotify app? I'd created one before, but don't remember how I did it.

  • Casual Listener
  • Plan Free Country Canada Device Windows 10 Pro Operating System Windows 10   My Question or Issue Is there a way to create a keyboard shortcut to open the Spotify app? I'd created one ...
  • Yordan
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • Other
    WD
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Yamaha rn301 all of a sudden refuses

Hi all, Running premium for several years, all just fine and dandy as should. However, as since yesterday, my yamaha rn301 refuses to accept routed streams. At least up to a week ago it behaved well. Other services( internet radio, local cd) still fu...

  • Casual Listener
  • Hi all,    Running premium for several years, all just fine and dandy as should. However, as since yesterday, my yamaha rn301 refuses to accept routed streams. At least up to a week ago i...
  • musofy
  • Casual Listener
  • 5060 Views
  • 11 replies
  • 1 likes
  • Other
  • 5060 Views
  • 11 replies
  • 1 likes

Superuser Contribution unable to claim my podcast!

PlanFreeCountryUK DeviceDell PCOperating SystemWindows 11 My Question or IssueWhen trying to claim my podcast it seems all is going to plan and then once successfully claimed I am unable to see the podcast on my account. I've repeated the process aro...

  • Visitor
  • Plan Free Country UK   Device Dell PC Operating System Windows 11   My Question or Issue When trying to claim my podcast it seems all is going to plan and then once successfully ...
  • Kiril
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • WD
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video playback

Please make it an option to listen to a podcast without video playback. I listen to podcasts while at work/ working out/ etc. and the video play back is constantly crashing. Because I’m listening while doing other tasks I frequently have to rewind if...

  • Visitor
  • Please make it an option to listen to a podcast without video playback. I listen to podcasts while at work/ working out/ etc. and the video play back is constantly crashing. Because I’m listening whi...
  • Yordan
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution I see podcasts i dont want to see

PlanPremiumCountryChile My Question or IssueWhen i open up the app, doesn't matter the device, the first thing i see is a horror podcast with a horrible profile picture and it is literally giving me nightmares. I dont want to see it anymore and i am ...

  • Visitor
  •   Plan Premium Country Chile     My Question or Issue When i open up the app, doesn't matter the device, the first thing i see is a horror podcast with a horrible profile pictu...
  • Vasil
  • Moderator
  • 145 Views
  • 1 replies
  • 1 likes
  • Other
  • 145 Views
  • 1 replies
  • 1 likes

Searching by Tag not working (again!)

PlanPremiumCountryBrazilDevice(iPhone 13, Windows)Operating System(iOS 15, Windows 10) My Question or IssueTag Search such as: artist, track, album, genre, year are not working properly again.People should check this features before releasing a new v...

  • Music Fan
  • Plan Premium Country Brazil Device (iPhone 13, Windows) Operating System (iOS 15, Windows 10)     My Question or Issue Tag Search such as: artist, track, album, genre, year are n...
  • 130 Views
  • 0 replies
  • 0 likes
  • Other
  • 130 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify does not start on Samsung TV

Hello, until 2 days ago everything was fine with using Spotify on my TV. Since then the app just starts and as soon as the start screen with the green logo comes nothing happens. It just shows this screen. I cannot do anything just return to the Smar...

  • Music Fan
  • Hello, until 2 days ago everything was fine with using Spotify on my TV. Since then the app just starts and as soon as the start screen with the green logo comes nothing happens. It just shows this s...
  • OscarDC
  • Moderator
  • 615 Views
  • 7 replies
  • 2 likes
  • 615 Views
  • 7 replies
  • 2 likes

Superuser Contribution Check network availability after opening offline playlist

In Germany there is very unreliable cellular connection. Therefore I download a lot of playlist for offline use. The way your android app is designed, if the smartphone is even trying to connect to cellular, but does not have any connection. Spotify ...

  • Visitor
  • In Germany there is very unreliable cellular connection. Therefore I download a lot of playlist for offline use. The way your android app is designed, if the smartphone is even trying to connect to c...
  • Kiril
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random users connected to my firetv

I am on holidays in France and brought my firetv with us. Over the last 48 hrs 3 random people have connected to Spotify and logged in on my firetv. I receive no prompt, and its a serious concern that a random person can connect to my device and logi...

  • Casual Listener
  • I am on holidays in France and brought my firetv with us. Over the last 48 hrs 3 random people have connected to Spotify and logged in on my firetv. I receive no prompt, and its a serious concern tha...
  • cengal
  • Casual Listener
  • 1031 Views
  • 2 replies
  • 0 likes
  • 1031 Views
  • 2 replies
  • 0 likes