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Solved!! Spotify app immediately crashes when opened.

PlanPremiumCountryAustraliaDeviceApple M1 Macbook ProOperating SystemMacOS Tahoe 26.1 (25B78) My Question or IssueAs you can see in the attached screen recording, when I try and open the spotify app it immediately crashes, I've updated my OS, reinsta...

Casual Listener

ri3mann

Casual Listener

103945 Views

58 replies

11 likes

  • 103945 Views
  • 58 replies
  • 11 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81683 Views

9 replies

4 likes

  • 81683 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43148 Views

233 replies

21 likes

Other
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  • 233 replies
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Superuser Contribution When I search a song, Spotify only plays that song over and over

This problem only appears on my android phone, on my PC it works just fineWhen I search a song, Spotify only plays that song over and over and doesn't play similar songs anymoreI'm having this issue for almost two weeks now, I tried reinstalling the ...

Visitor

This problem only appears on my android phone, on my PC it works just fine When I search a song, Spotify only plays that song over and over and doesn't play similar songs anymore I'm having this is...

MihailY

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jeg har blitt hacket på min konto så dere får ikke trekt betaling. Venter

HeiJeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?

Visitor

Hei Jeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?

Yordan

Moderator

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have non-real time lyrics been disabled?

(Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature been removed? It now only seems to open the artist/album i...

Newbie

(Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature bee...

Maria

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please can you add a help category for Spotify Web?

In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify.com). Please can you add this category so that tho...

Roadie

In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify...

aspiers

Roadie

275 Views

2 replies

0 likes

  • 275 Views
  • 2 replies
  • 0 likes

Why is only classical music playing in autoplay?

Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and no matter what I do it only plays that type of musi...

Casual Listener

Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and ...

RuefulIy

Casual Listener

1013 Views

2 replies

0 likes

  • 1013 Views
  • 2 replies
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Artist profile not showing up when you type name

- I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar.- He is currently at 3k monthly listeners. I know this will not be an issue as that # goes up but how do I get his name to ...

Roadie

- I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar. - He is currently at 3k monthly listeners. I know this will not be an ...

436 Views

0 replies

0 likes

Other
  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution App incorrectly said I listened to audiobook cahpters

The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it always had in the past. Instead I wake up to find that...

Visitor

The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it alw...

Eni

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i know the username of someone in a playlist's link?

someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now

Visitor

someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now

Yordan

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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Superuser Contribution Re: Let's introduce ourselves!

Since several weeks, even if I have a premium account, I cannot add songs to specific playlists - that was not the case previously - also if I wish to hear other songs than playlists I have I simply go to search or one of my playlist song's radio. Wh...

Visitor

Since several weeks, even if I have a premium account, I cannot add songs to specific playlists - that was not the case previously - also if I wish to hear other songs than playlists I have I simply ...

Yordan

Moderator

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Visible HTML code

PlanPremiumDeviceChrome browser, pretty sure version is not importantOperating SystemBug can be seen on both Linux and Windows 10, probably not OS-based My Question or IssueThere's visible HTML on the home page when using web player. Check the attach...

Visitor

Plan Premium Device Chrome browser, pretty sure version is not important Operating System Bug can be seen on both Linux and Windows 10, probably not OS-based   My Question or Issue There...

chaserabenn

Visitor

942 Views

2 replies

2 likes

  • 942 Views
  • 2 replies
  • 2 likes

Superuser Contribution album artworks rounded edges

it’s quite a pity you decided on rounding off the edges of album artworks. it was not intended by their artists and i‘ve seen cases where the missing edges were interfering.

Visitor

it’s quite a pity you decided on rounding off the edges of album artworks. it was not intended by their artists and i‘ve seen cases where the missing edges were interfering. 

AlejaR

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

I was promised 30 minutes of ad free listening but only got 20

This message is for Spotify lawyers: I got an ad promising 30 minutes of ad-free listening at the beginning of my listening session. I've been short-changed before so started a stop watch. I got 23 minutes 10 seconds. This is what the FTC and state c...

Newbie

This message is for Spotify lawyers: I got an ad promising 30 minutes of ad-free listening at the beginning of my listening session. I've been short-changed before so started a stop watch. I got 23 m...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
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I can't find switching to data for downloading my music on app Spotify.

I want to allow data downloading on my Spotify app, but I can't find the data thing in my settings. It's not there. I hav latest version of Spotify. Can I switch Spotify to data downloading for few minutes and then switch it back to wifi? I want to s...

Casual Listener

I want to allow data downloading on my Spotify app, but I can't find the data thing in my settings. It's not there. I hav latest version of Spotify. Can I switch Spotify to data downloading for few m...

magdalenatrubanova

Casual Listener

1017 Views

2 replies

0 likes

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  • 2 replies
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Experiencing stutter randomly on my Yamaha WXA50

PlanPremiumCountryThe NetherlandsDeviceYamaha WXA50Operating SystemNA My Question or IssueI'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When I play music via spotify connect after some time randomly the music stops an...

Music Fan

Plan Premium Country The Netherlands Device Yamaha WXA50 Operating System NA   My Question or Issue I'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When ...

Chrisdude

Music Fan

23973 Views

116 replies

14 likes

Other
  • 23973 Views
  • 116 replies
  • 14 likes

Superuser Contribution Clean filter

Filter option for playlists to omit explicit songs or replace with clean counterparts. My coworkers and I play Spotify out loud a lot at work and don’t want to blast cuss words at the nursing station lol

Visitor

Filter option for playlists to omit explicit songs or replace with clean counterparts. My coworkers and I play Spotify out loud a lot at work and don’t want to blast cuss words at the nursing station...

Vasil

Moderator

411 Views

1 replies

1 likes

  • 411 Views
  • 1 replies
  • 1 likes

[Desktop][Developer] Mini Player

When I was using iTunes as my main music player I was using the mini player a lot. I was a very efficient way to control the music playing in the background. I really miss that kind of player in Spotify, still theres the excact solution in the Web Pl...

Newbie

When I was using iTunes as my main music player I was using the mini player a lot. I was a very efficient way to control the music  playing in the background. I really miss that kind of player i...

MattSuda

Spotify Star

906 Views

1 replies

0 likes

Desktop
Developer
  • 906 Views
  • 1 replies
  • 0 likes

I have free spotify. Spotify continues to add songs I did not select.

Maybe one of my playlist tunes plays and then it is dozens more before one of mine plays. It is so frustrating. I have tried to delete any and everything I can to stop this problem. But my playlist is essentially ignored and songs I did not select co...

Visitor

Maybe one of my playlist tunes plays and then it is dozens more before one of mine plays. It is so frustrating. I have tried to delete any and everything I can to stop this problem. But my playlis...

Anyk17

Spotify Star

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes