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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3674 Views
  • 28 replies
  • 6 likes
  • Other
  • 3674 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18225 Views
  • 8 replies
  • 2 likes
  • Other
  • 18225 Views
  • 8 replies
  • 2 likes

Solved!! Celine Dion Live from Boston

I can't find this track "Pour que tu m'aimes encore" from this concert

  • Casual Listener
  • I can't find this track "Pour que tu m'aimes encore" from this concert
  • MaiTL
  • Casual Listener
  • 388 Views
  • 4 replies
  • 0 likes
  • 388 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution I suggest in searching mode, add filters like no consider genres, artists..

When we are searching for song(s), the app only allow us search by text. For enrich the way in what we find songs according to our searching, I suggest to developers add the functionality of filter, I describe its characteristics to next:- Filter all...

  • Casual Listener
  • When we are searching for song(s), the app only allow us search by text. For enrich the way in what we find songs according to our searching, I suggest to developers add the functionality of filter, ...
  • luiihns
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quisiera resaltar el título de la canción seleccionada en VERDE

Cómo resaltar el título en escucha,con las letras en VERDE.Antes era de esa forma y localizaba las canciones fácilmente .Me hago mayor

  • Visitor
  • Cómo resaltar el título en escucha,con las letras en VERDE. Antes era de esa forma y localizaba las canciones fácilmente .Me hago mayor
  • MihailY
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution on a collaborative playlist does it let the owner know when it has been edi

say i am on a collaborative playlist but i am not the owner. if i remove a somg lr add one with it notify the owner?

  • Visitor
  • say i am on a collaborative playlist but i am not the owner. if i remove a somg lr add one with it notify the owner?
  • Lyubka
  • Moderator
  • 5976 Views
  • 1 replies
  • 0 likes
  • 5976 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play my music offline

I have an Iphone, my sister has an iphone. We both have premium. She can play downloaded music offline, but I can't. I looked through many internet pages and youtube videos. But nothing works. And I'm really mad ans sad at the same time, because I'm ...

  • Visitor
  • I have an Iphone, my sister has an iphone. We both have premium. She can play downloaded music offline, but I can't. I looked through many internet pages and youtube videos. But nothing works. And I'...
  • MihailY
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution The ads loop and I can't hear the ads (I can hear my music though)

No matter if I'm using the app or web browser, I end up having to refresh/restart the page. When an ad plays I am unable to hear anything an it loops. When I select a song as it loops it doesn't do anything. I use Spotify frequently however with this...

  • Visitor
  • No matter if I'm using the app or web browser, I end up having to refresh/restart the page. When an ad plays I am unable to hear anything an it loops. When I select a song as it loops it doesn't do a...
  • Joan
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Podcast Episodes

PlanPremiumCountryUSDeviceSamsung galaxy 8Operating SystemAndroid My Question or IssueI follow a few podcasts and the most recent episodes don't show up on the podcast home page. When I go to my alerts, I can see the new episodes, but they aren't ava...

  • Visitor
  • Plan Premium Country US Device Samsung galaxy 8 Operating System Android   My Question or Issue I follow a few podcasts and the most recent episodes don't show up on the podcast home p...
  • MihailY
  • Moderator
  • 504 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs offline, I have Spotify Premium

I downloaded some albums, but it's still not working, I turned on the offline mode in the settings, I logged out and in few times, I deleted the app .....I tried everything, but it still doesn't work

  • Visitor
  • I downloaded some albums, but it's still not working, I turned on the offline mode in the settings, I logged out and in few times, I deleted the app .....I tried everything, but it still doesn't work
  • Yordan
  • Moderator
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove unwanted devices

How do I remove an old Alexa speaker from my Spotify that I no longer have access to or unable to ask the person to disconnect it? I have done the usual signed out everywhere, removed app access, changed password etc. Someone is still using my accoun...

  • Newbie
  • How do I remove an old Alexa speaker from my Spotify that I no longer have access to or unable to ask the person to disconnect it? I have done the usual signed out everywhere, removed app access, cha...
  • Joan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two Qs on the Volume Normaliser function

1. When listening to Spotify through speakers or an external streamer is the volume normaliser disabled? 2. Am I right in my presumption that in order to get to how the artist/producer originally wanted you to hear their material it should be disable...

  • Casual Listener
  • 1. When listening to Spotify through speakers or an external streamer is the volume normaliser disabled? 2. Am I right in my presumption that in order to get to how the artist/producer originally ...
  • ajnaqvi
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Suggested songs playing instead of playlist

I'm trying to play a playlist. I press play. Get some other songs instead of my playlist. I don't have Robbie Williams on playlist I am trying to play. Getting his song angels was an unpleasant surprise. I just want to listen to my playlist. No. Enha...

  • Visitor
  • I'm trying to play a playlist. I press play. Get some other songs instead of my playlist. I don't have Robbie Williams on playlist I am trying to play. Getting his song angels was an unpleasant surpr...
  • Vasil
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Why Last stand song not in app?

I have searched every possible way but i can't find last stand punjabi song in application

  • Visitor
  • I have searched every possible way but i can't find last stand punjabi song in application
  • Amayy
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I erase my listening history? I accidentally played a song for 8 hr

Long-story short, I left spotify on loop playing 1 song for 8 hours straight, and now it appears as my #1 song of all time. I don't want my spotify stats to be skewed, so is there a way to remove the listening history for this? It's going to complete...

  • Visitor
  • Long-story short, I left spotify on loop playing 1 song for 8 hours straight, and now it appears as my #1 song of all time. I don't want my spotify stats to be skewed, so is there a way to remove the...
  • Joan
  • Moderator
  • 743 Views
  • 1 replies
  • 0 likes
  • 743 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merch seems to only available to buy from the US.

My daughter was interested in some Harry Styles Merch but we’re in the UK, is it possible to get it here without the massive postage costs?

  • Visitor
  • My daughter was interested in some Harry Styles Merch but we’re in the UK, is it possible to get it here without the massive postage costs?
  • MihailY
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs from a certain artist

They aren't greyed out, no error message comes up, but they won't play on any of my devices. I have a family plan and other members of the family can play the artist but I cannot. Please help

  • Visitor
  • They aren't greyed out, no error message comes up, but they won't play on any of my devices. I have a family plan and other members of the family can play the artist but I cannot. Please help
  • Lyubka
  • Moderator
  • 411 Views
  • 1 replies
  • 1 likes
  • 411 Views
  • 1 replies
  • 1 likes

Superuser Contribution tengo problemas con el modo de pago

no funciona el debito automático, y no es problema de la tarjeta ya que he probado con diferentes tarjetas y me rechaza el pago de igual manera.

  • Visitor
  • no funciona el debito automático, y no es problema de la tarjeta ya que he probado con diferentes tarjetas y me rechaza el pago de igual manera.
  • MihailY
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

How to delete a song from Spotify as an artist

When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't figure out how to delete it. How do we delete it?Gre...

  • Casual Listener
  • When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't f...
  • Nilstock
  • Visitor
  • 50042 Views
  • 9 replies
  • 2 likes
  • Account
  • 50042 Views
  • 9 replies
  • 2 likes

Superuser Contribution My search bar is not working properly. (ENGLISH)

My search bar has not been working properly since January, the same thing happens on all my devices. When I type the name of an artist in the search bar of any PlayList it does not give me the complete results, I have already checked the name of the ...

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  • Casual Listener
  • My search bar has not been working properly since January, the same thing happens on all my devices. When I type the name of an artist in the search bar of any PlayList it does not give me the comple...
  • AlejaR
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • Other
  • 160 Views
  • 1 replies
  • 0 likes