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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6847 Views
  • 48 replies
  • 6 likes
  • Other
  • 6847 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19045 Views
  • 9 replies
  • 2 likes
  • Other
  • 19045 Views
  • 9 replies
  • 2 likes

Superuser Contribution Lyrics not showing anymore on my Smart TV after latest Spotify update

I have a TCL Smart TV (Android) which has the latest updates. When I updated Spotify last week on the TV, it took away the lyrics option so they no longer appear on my TV, even though the lyrics show up on the Spotify app on my phone.

  • Casual Listener
  • I have a TCL Smart TV (Android) which has the latest updates. When I updated Spotify last week on the TV, it took away the lyrics option so they no longer appear on my TV, even though the lyrics show...
  • raceNzanesmom
  • Regular
  • 21109 Views
  • 59 replies
  • 9 likes
  • 21109 Views
  • 59 replies
  • 9 likes

Podcast plays previous episode instead of the next

PlanPremiumCountryUSADeviceiPhone 14Operating SystemiOS 17.6.1 My Question or IssueThis issue is back. It keeps playing previously listened to podcast episodes, instead of the next.

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 14 Operating System iOS 17.6.1   My Question or Issue This issue is back. It keeps playing previously listened to podcast episodes, inste...
  • 78 Views
  • 0 replies
  • 0 likes
  • Other
  • 78 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Jam session keeps exiting

PlanFree/PremiumCountry U.S. DevicePixel 7 My Question or IssueWhen i start a jam session with a couple of friends, we keep having the jam session randomly exit. We tried having someone else host the jam session and the same thing happens. What's goi...

  • Casual Listener
  • Plan Free/Premium Country U.S.   Device Pixel 7   My Question or Issue When i start a jam session with a couple of friends, we keep having the jam session randomly exit.  We tr...
  • Superman_8904
  • Visitor
  • 5735 Views
  • 16 replies
  • 4 likes
  • Connect
    Other
  • 5735 Views
  • 16 replies
  • 4 likes

Smart shuffle add to favorite song button in bottom left corner doesnt work

PlanPremiumCountryGermanyDevicePcOperating SystemWin10 My Question or IssueThe button for adding a song to favorite songs doesnt seem to work using right click add instead adds the song without problems

  • Visitor
  • Plan Premium Country Germany Device Pc Operating System Win10   My Question or Issue The button for adding a song to favorite songs doesnt seem to work using right click add instead ad...
  • osornios
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Other
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync player progress between devices

When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to matter) and continue listening. However if I do it...

  • Casual Listener
  • When I work I listen to spotify on my PC (windows, but it doesn't seem to matter). When I'm done working I close my computer, head out the office and pick up my phone (Android, but it doesn't seem to...
  • Not applicable
  • 4602 Views
  • 7 replies
  • 8 likes
  • 4602 Views
  • 7 replies
  • 8 likes

Superuser Contribution Echo-dot not working on Spotify connect

PlanPremiumCountryBrazilDeviceROG phone 6Operating System(Android 14) My Question or IssueSince last month the echo dot would not appear available to play on Spotify.If I go to the Alexa app or ask it to play Spotify it works and the Spotify app will...

  • Casual Listener
  • Plan Premium Country Brazil Device ROG phone 6 Operating System (Android 14)   My Question or Issue Since last month the echo dot would not appear available to play on Spotify. If I g...
  • OscarDC
  • Moderator
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

the lyrics translation feature, regardless of the app or device language.

Hello.I'm a native Korean speaker, but I use my phone in Japanese to study Japanese, but when I listen to a song in Japanese, I don't get the lyrics translation feature. It's a bit disappointing to change the language of the Spotify app to Korean onl...

  • Newbie
  • Hello. I'm a native Korean speaker, but I use my phone in Japanese to study Japanese, but when I listen to a song in Japanese, I don't get the lyrics translation feature. It's a bit disappointing to...
  • Mop03
  • Visitor
  • 1072 Views
  • 3 replies
  • 1 likes
  • 1072 Views
  • 3 replies
  • 1 likes

Superuser Contribution Smudged Gift Card Code

I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have put in several possible characters for the blank spot but ...

  • Visitor
  • I received a Spotify gift card for my birthday, when I tried to scratch off the silver cover on the code, part of the code got smudged away as well. I have tried my best to read it and I have pu...
  • Katje
  • Visitor
  • 822 Views
  • 3 replies
  • 0 likes
  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug Album Matuê 333

Essa url do álbum lançado ficou com falhas nas nomenclaturas e áudios inseridos. https://open.spotify.com/intl-pt/album/1iYYLyR8WwAmewrmCxmqOQ?si=I29U3uEiSlKqR1OVKmU0lA&_ga=2.71368657.395721308.1725922569-583287624.1725922569&nd=1&dlsi=2801cf58cf0b44...

  • Casual Listener
  • Essa url do álbum lançado ficou com falhas nas nomenclaturas e áudios inseridos. https://open.spotify.com/intl-pt/album/1iYYLyR8WwAmewrmCxmqOQ?si=I29U3uEiSlKqR1OVKmU0lA&_ga=2.71368657.395721308...
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast video not working

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.4.1 My Question or IssueI have never had issues watching videos on Spotify but for some reason they have recently stopped.I can’t watch any videos or podcasts.I’ve checked all the audio qualit...

  • Regular
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 16.4.1   My Question or Issue I have never had issues watching videos on Spotify but for some reason they have recently st...
  • Not applicable
  • 33289 Views
  • 53 replies
  • 2 likes
  • TV
  • 33289 Views
  • 53 replies
  • 2 likes

Gapless playback on LG WebOS app

The current app for LG WebOS doesn't support gapless playback, which makes most albums sound awful as they have gaps that aren't there by design. This seems like something that should be pretty easy to implement, it works fine on the Android TV app.

  • Newbie
  •   The current app for LG WebOS doesn't support gapless playback, which makes most albums sound awful as they have gaps that aren't there by design.  This seems like something that should b...
  • james4534
  • Newbie
  • 2431 Views
  • 4 replies
  • 17 likes
  • Other
  • 2431 Views
  • 4 replies
  • 17 likes

Superuser Contribution Google Alarm clock plays the same songs

Plan premium Canada Phone Google pixel 7 Phone very 14 Spotify ver 8.9.70.556 Tried logging out of my app and back in Tried turning phone off and on Tried reinstalling Spotify Playlist has three less songs than 600 songs I have the same issue I notic...

  • Newbie
  • Plan premium  Canada  Phone Google pixel 7  Phone very 14 Spotify ver 8.9.70.556 Tried logging out of my app and back in  Tried turning phone off and on  Tried ...
  • Yordan
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • Other
  • 135 Views
  • 1 replies
  • 0 likes

someone keeps connecting to my spotify on their phone

randomly someone's phone keeps connecting to my device and their music starts to play. i keep pressing to delete the device and they keep reconnecting some how.

  • Visitor
  • randomly someone's phone keeps connecting to my device and their music starts to play. i keep pressing to delete the device and they keep reconnecting some how.
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with uploading asset to Spotify Canvas, that fits the spec sheet.

iPhone / MacOS(iPhone 11, iPhone 13 Pro)Operating System(iOS 15.6, macOS Monterey.)BrowserFirefox, Google Chrome, Safari I'm having general issues with uploading Spotify CanvasHello, I'm working as a Content Manager for a record label - and we have a...

  • Visitor
  • iPhone / MacOS (iPhone 11, iPhone 13 Pro) Operating System (iOS 15.6, macOS Monterey.) Browser Firefox, Google Chrome, Safari   I'm having general issues with uploading Spotify Canva...
  • sassystockwell
  • Casual Listener
  • 11829 Views
  • 16 replies
  • 11 likes
  • Sony
  • 11829 Views
  • 16 replies
  • 11 likes

Superuser Contribution Email verification for Spotify for Podcasters does not work at all.

Hello all, I am trying to upload a podcast for work related things, however when I try to upload said podcast, they tell me to verify me email address, however I have verified it through my email many times, amassing five total emails and verificatio...

  • Visitor
  • Hello all, I am trying to upload a podcast for work related things, however when I try to upload said podcast, they tell me to verify me email address, however I have verified it through my email...
  • bxnito_
  • Newbie
  • 2771 Views
  • 7 replies
  • 0 likes
  • 2771 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How can I delete this list at the top of the app's main page

please see the attached photo.Window, android, ios... every spotify app has this some list at the top area.How the heck can i delete those contents?it's not even my recently or frequently playlist.That Chicago Album i've listened once like few months...

  • Casual Listener
  • please see the attached photo. Window, android, ios... every spotify app has this some list at the top area. How the heck can i delete those contents? it's not even my recently or frequently playl...
  • justmets
  • Regular
  • 27383 Views
  • 11 replies
  • 5 likes
  • Other
  • 27383 Views
  • 11 replies
  • 5 likes