Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 632 Views
  • 4 replies
  • 2 likes
  • Other
  • 632 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17219 Views
  • 8 replies
  • 1 likes
  • Other
  • 17219 Views
  • 8 replies
  • 1 likes

Superuser Contribution The 'getting started' button on Spotify's promo card page is not working.

I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop or phone

  • Visitor
  • I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop o...
  • Dian
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Create collaborator for playlist WITHOUT notification

I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody can help?? Thank you!!Michel

  • Casual Listener
  • I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody c...
  • MihailY
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Other
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Connect to a device / “Unavailable to Control”

PlanPremiumCountryJapanDeviceiMac, iPad, AppleTV, LINN DSMOperating SystemmacOS (12.1), iPadOS 15.2.1, AppleTV, LINN DSMMy Question or IssueI have two Spotify Connect-enabled devices, one is an AppleTV and the other is a LINN DSM.When I look at the S...

  • Regular
  • Plan Premium Country Japan Device iMac, iPad, AppleTV, LINN DSM Operating System macOS (12.1), iPadOS 15.2.1, AppleTV, LINN DSM My Question or Issue I have two Spotify Connect-enabled device...
  • ucchi1
  • Regular
  • 5456 Views
  • 23 replies
  • 0 likes
  • Connect
  • 5456 Views
  • 23 replies
  • 0 likes

Superuser Contribution "Song downloaded" icon not showing in albums

PlanPremiumCountrySwedenDeviceSamsung Galaxy 21+, Samsung Galaxy 9Operating SystemAndroid My Question or IssueWhen im searching for new music i like going through albums of artists i already like and i've noticed the "song downloaded" icon aren't sho...

  • Newbie
  • Plan Premium Country Sweden Device Samsung Galaxy 21+, Samsung Galaxy 9 Operating System Android   My Question or Issue When im searching for new music i like going through albums of a...
  • Lyubka
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify podcasts not allowing Apple Map prompts to come through BT audio in car

PremiumCountry US DeviceiPhone 13 Pro / 2013 Subaru Forester Stereo (Stock)iOS 15.7 Spotify is not allowing audio voice prompted mapping directions through my Bluetooth speaker in my vehicle when playing podcasts. I am putting this under the podcast ...

  • Visitor
  • Premium Country US   Device iPhone 13 Pro / 2013 Subaru Forester Stereo (Stock) iOS 15.7   Spotify is not allowing audio voice prompted mapping directions through my Bluetooth speake...
  • Eni
  • Moderator
  • 355 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 355 Views
  • 2 replies
  • 0 likes

Superuser Contribution NEED URL/LINK FOR "SPIRIT OF CHRIST (TODAY)" by CHRISTOPHER CURTIS DRIVER

I NEED THIS SPEIFIC LINK TO PUT INTO A CURATIR'S WEBSITE TO HAVE MY MUSIC HEARD. HOW DO I RECOVER THE LINK FOR MY SONG??

  • Visitor
  • I NEED THIS SPEIFIC LINK TO PUT INTO A CURATIR'S WEBSITE TO HAVE MY MUSIC HEARD. HOW DO I RECOVER THE LINK FOR MY SONG??
  • Dian
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing unavailable podcast

PlanFreeCountryAustralia DeviceMac/iPadOperating SystemiOS My Question or IssueI'm trying to unfollow/delete a podcast that is showing up as an error/unavailable. I used to follow this podcast before but I think I have unfollowed it a while. However,...

  • Casual Listener
  • Plan Free Country Australia   Device Mac/iPad Operating System iOS   My Question or Issue I'm trying to unfollow/delete a podcast that is showing up as an error/unavailable. I us...
  • AlejaR
  • Moderator
  • 753 Views
  • 2 replies
  • 1 likes
  • Other
  • 753 Views
  • 2 replies
  • 1 likes

Superuser Contribution spotify won't remember that i played specific podcast episodes

When I open up spotify with the windows app, linux app, in my web browser, on an android, wherever, episode 81 of a specific podcast always appears right under the "Good Afternoon/Evening/etc" greeting. I have already listened to episode 81, but it a...

  • Casual Listener
  • When I open up spotify with the windows app, linux app, in my web browser, on an android, wherever, episode 81 of a specific podcast always appears right under the "Good Afternoon/Evening/etc" greeti...
  • Lyubka
  • Moderator
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Idea Submission

I have an idea that I want to submit or pitch to Spotify in exchange for compensation. It is not a simple idea or bug fix, it is a complex idea that will revolutionize Spotify as a business as well as the music industry. It is Possibly a billion doll...

  • Casual Listener
  • ...s the music industry. It is Possibly a billion dollar idea. For the protection of my idea, I do not wish to discuss this on the public forum. I can supply my email or whatever is needed to make this h...
  • muhammad_ali
  • Visitor
  • 2749 Views
  • 4 replies
  • 0 likes
  • billions
    game changer
    Idea submission
    Invention
  • 2749 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can I record my playlist onto a thumb drive?

I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them. Can I do this?

  • Visitor
  • I have created a playlist for a funeral service, and I want to share it with people who will not attend the service. I would like to record the playlist on a couple of thumb drives so I can mail them...
  • AlejaR
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Podcast disappeared

PlanPremiumCountrySwedenDeviceDesktop Windows 10, Samsung Galaxy S21Operating SystemWindows 10, Android My Question or IssueOne day one specific podcast I listen to just disappeard, it's not in my libary and I can't search for it, it's like it never ...

  • Visitor
  •   Plan Premium Country Sweden Device Desktop Windows 10, Samsung Galaxy S21 Operating System Windows 10, Android    My Question or Issue One day one specific podcast I liste...
  • 119 Views
  • 0 replies
  • 0 likes
  • Other
  • 119 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can not use gift code

I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure - what should I do?

  • Visitor
  • I have gift code from Norstat Panel. I tired to use it but I get this note "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" I didn't use it for sure...
  • Yordan
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you play songs from Spotify when you have purchased a music license?

We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We need a streaming service that will enable us to play singl...

  • Visitor
  • We are a funeral home that has purchased a music license through the ICCFA (International Cemetery, Cremation & Funeral Association) which offers music licensing with ASCAP, BMI and SESAC. We nee...
  • Yordan
  • Moderator
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution My DUO plan doesn't work, cannot use it while my wife is using it.

This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO partners, cannot use app simultaneously. Drag.

  • Visitor
  • This is bothersome, and annoying that I have to rely on community members instead of a non-existent customer service option for an answer. Wife joined a year ago, paying for DUO, established as DUO p...
  • Yordan
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

payment load

Why i haven't received the code via Phone number on my globe sim?

  • Visitor
  • Why i haven't received the code via Phone number on my globe sim?
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Superuser Contribution I did a guest on another artist song and now appears on my profile

Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'another's artist music was listed on my profile' and Sp...

  • Visitor
  • Hi! I am an artist an I was featured on another artist song, but the song appeared to be on my spotify page like it was written by me (and not as a guest artist) So I tried to tell Spotify that 'an...
  • Yordan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution I made a playlist and it disappeared

So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there

  • Newbie
  • So i made a playlist and when i was done adding songs it kicked me out of the app and when i got back the playlist was gone i cant find it. Google said check the recover page but it was not there
  • MihailY
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution error playlist. continued with random songs that weren't in the playlist

can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist

  • Visitor
  • can't play playlist. when trying to play the playlist, it only managed to play 1 song, then continued with random songs that weren't in the playlist
  • Yordan
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes