Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14225 Views
  • 8 replies
  • 1 likes
  • Other
  • 14225 Views
  • 8 replies
  • 1 likes

Superuser Contribution I turned 29 and the ads are 100% about having a baby

I'm a woman, and the 6 months leading up to my 29 birthday the ads on spotify were pampers/other diaper ads about 50% of the time. Now, literally the day after my 29th birthday, every single ad that plays is about how I've "been planning for this day...

  • Visitor
  • I'm a woman, and the 6 months leading up to my 29 birthday the ads on spotify were pampers/other diaper ads about 50% of the time. Now, literally the day after my 29th birthday, every single ad that ...
  • Novy
  • Moderator
  • 1460 Views
  • 4 replies
  • 2 likes
  • Other
  • 1460 Views
  • 4 replies
  • 2 likes

Superuser Contribution Removing Podcast Line From My Home Screen

DeviceBoth mobile phone and PCOperating SystemAndroid 11 and Windows 10 My Question or Issue Hi. Although I don't listen podcasts, Spotify keep recommending me various podcasts. Why does Spotify recommend me these stuff? I don't want them, I don't ev...

homescreen.PNG
  • Casual Listener
  • Device Both mobile phone and PC Operating System Android 11 and Windows 10   My Question or Issue  Hi. Although I don't listen podcasts, Spotify keep recommending me various podcasts. Why ...
  • barisbrs16
  • Casual Listener
  • 1364 Views
  • 2 replies
  • 11 likes
  • Other
  • 1364 Views
  • 2 replies
  • 11 likes

Superuser Contribution Muy molesta por servicio. Se cambian las playlist por otras que no me gustan.

PlanPremiumCountryChileDeviceHuawei mate 9Operating SystemAndroid 9 My Question or IssueCuando reproduzco una canción me cambia la playlist por otras que no me gustan, las cuales solo tienen una canción y son Versace (Remix) o Influencer. También si ...

  • Visitor
  • Plan Premium Country Chile Device Huawei mate 9 Operating System Android 9   My Question or Issue Cuando reproduzco una canción me cambia la playlist por otras que no me gustan, las cu...
  • Eni
  • Moderator
  • 23123 Views
  • 18 replies
  • 16 likes
  • Music
    Other
  • 23123 Views
  • 18 replies
  • 16 likes

Solved!!Superuser Contribution Spotify TV App (LG Smart TV)

Hello Community,On the 3th July 2017 the Spotify TV App was removed from the LG Content Store.Yesterday I checked for an Update and there was one. So I Updated the App and was happy to use it again but why I can not play & pause music over my phone? ...

  • Newbie
  • Hello Community, On the 3th July 2017 the Spotify TV App was removed from the LG Content Store. Yesterday I checked for an Update and there was one. So I Updated the App and was happy to use it aga...
  • Alex
  • Moderator
  • 59968 Views
  • 6 replies
  • 0 likes
  • Other
  • 59968 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify currently not available" when trying to pair with BMW iDrive app

PlanPremiumCountryUKDeviceBMW iDrive 7My Question or IssueI bought a new BMW a couple of months ago (so a 2020 model on iDrive 7) and decided that the integration with Spotify was enough to persuade me to re-upgrade to Premium. It's been working grea...

gnFFtcO.png
  • Music Fan
  • Plan Premium Country UK Device BMW iDrive 7 My Question or Issue I bought a new BMW a couple of months ago (so a 2020 model on iDrive 7) and decided that the integration with Spotify was enoug...
  • gb79a
  • Music Fan
  • 1725 Views
  • 2 replies
  • 0 likes
  • Other
  • 1725 Views
  • 2 replies
  • 0 likes

[Search] im blind and my help program doesnt work with spotify

hello i have an assistant who helps me at the pc with diffrent things and the program i use to write on the pc is called JAWS and this program doesnt allow my assistant to write in the search bar and i have to close JAWS this is a problem because som...

  • Gig Goer
  • hello i have an assistant who helps me at the pc with diffrent things and the program i use to write on the pc is called JAWS and this program doesnt allow my assistant to write in the search bar and...
  • 131 Views
  • 0 replies
  • 0 likes
  • Search
  • 131 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Streaming Music on Twitch/YouTube

Hi all! I had a very specific question. I often see streamers on Twitch or YouTube using Spotify for their music. I wanted to know if I can do that as well or are there any restrictions? Is there music that we can play or is it actually forbidden? Ho...

  • Visitor
  • Hi all!   I had a very specific question. I often see streamers on Twitch or YouTube using Spotify for their music.    I wanted to know if I can do that as well or are there any re...
  • Eni
  • Moderator
  • 4052 Views
  • 3 replies
  • 0 likes
  • Music
    Other
  • 4052 Views
  • 3 replies
  • 0 likes

STILL no way to reset recommendations

how can you not have such a basic feature such as resetting Spotify's horrible recommendations but have time for useless features such as a device for a car?! even iTunes had this feature. I'm done asking politely for the feature. i just want to remo...

  • Casual Listener
  • how can you not have such a basic feature such as resetting Spotify's horrible recommendations but have time for useless features such as a device for a car?! even iTunes had this feature. I'm done a...
  • 507 Views
  • 0 replies
  • 5 likes
  • Other
  • 507 Views
  • 0 replies
  • 5 likes

Superuser Contribution Spotify (Skill) not working on Alexa - Geographical restrictions

PlanPremiumCountryNorwayDeviceAmazon Echo Home My Question or IssueHi. I am trying to connect my Spotify account to my Alexa devices and get a info box that "You are not eligible to enable this skill due to geographical restrictions". r/alexa - Spoti...

  • Casual Listener
  • Plan Premium Country Norway Device Amazon Echo Home   My Question or Issue Hi.   I am trying to connect my Spotify account to my Alexa devices and get a info box that "You are not...
  • tipone
  • Visitor
  • 10693 Views
  • 14 replies
  • 0 likes
  • Other
  • 10693 Views
  • 14 replies
  • 0 likes

Superuser Contribution BMW iDrive 6 - Spotify sometimes doesn't show up

Plan PremiumCountryThe NetherlandsDeviceiPhone 11 pro, iPhone 12 miniOperating SystemiOS 14 My Question or IssueI have a 2019 BMW 4 series with the upgraded Navigation Professional with all the connectivity gimmicks available for that particular car....

  • Casual Listener
  • Plan  Premium Country The Netherlands Device iPhone 11 pro, iPhone 12 mini Operating System iOS 14   My Question or Issue I have a 2019 BMW 4 series with the upgraded Navigation P...
  • jkuiper91
  • Casual Listener
  • 4972 Views
  • 5 replies
  • 1 likes
  • Other
  • 4972 Views
  • 5 replies
  • 1 likes

Superuser Contribution Samsung Speakerbar Announces "Connected to Spotify" Twice Daily

PlanFree/PremiumCountry DeviceSamsung Q950TOperating System My Question or IssueI just tried submitting a post, but received an error message upon posting. I'm hoping I can summarize this as detailed as before. I have a Samsung Q950T theater system. ...

  • Visitor
  • Plan Free/Premium Country   Device Samsung Q950T Operating System   My Question or Issue I just tried submitting a post, but received an error message upon posting.  I'm hopin...
  • Jeremy
  • Spotify
  • 339 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skips 4 tracks and play stops after nine seconds

PlanPremiumCountryUkDeviceAcer aspire 4820TOperating SystemChromiumVersion 89.0.4389.130 (Official Build) (64-bit) Neverware My Question or IssueWhen I press play on track, it skips 4 songs starts playing and stops after 9 seconds. Seem to be aproble...

  • Regular
  • Plan Premium Country Uk Device Acer aspire 4820T Operating System Chromium Version 89.0.4389.130 (Official Build) (64-bit) Neverware   My Question or Issue When I press play on tr...
  • Novy
  • Moderator
  • 494 Views
  • 2 replies
  • 1 likes
  • Other
  • 494 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Issues with Bose SoundLink Mini II

I just recently purchased a Bose SoundLink Mini II speaker, and am experiencing issues when I connect the speaker to my iPhone (via bluetooth) and stream Spotify. There is constant skipping and pausing during the songs. It is not an issue of distance...

  • Newbie
  • I just recently purchased a Bose SoundLink Mini II speaker, and am experiencing issues when I connect the speaker to my iPhone (via bluetooth) and stream Spotify.  There is constant sk...
  • Novy
  • Moderator
  • 2465 Views
  • 2 replies
  • 1 likes
  • Other
  • 2465 Views
  • 2 replies
  • 1 likes

Superuser Contribution When offline download goes to external storage spotify is running slow since last versions

Device:Samsung Galaxy S10 + Samsung EvoPlus MicroSD 128GB Problem:Like 2 months ago I've been experiencing a very slow and laggy response from my Spotify app. I've tried so many things and finally found what's the problem.Since one of the recent upda...

  • Casual Listener
  • Device: Samsung Galaxy S10 + Samsung EvoPlus MicroSD 128GB   Problem: Like 2 months ago I've been experiencing a very slow and laggy response from my Spotify app. I've tried so many things a...
  • Alex
  • Moderator
  • 448 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify doesnt work - bug?

PlanFree/PremiumCountryPortugalDeviceAsus notebookOperating SystemWindows 10 My Question or IssueHi. Since yesterday, I'm having troubleshooting problems when opening my spotify on app and on webplayer. In my phone it works well.It shows a bug that s...

  • Regular
  • Plan Free/Premium Country Portugal Device Asus notebook Operating System Windows 10   My Question or Issue Hi. Since yesterday, I'm having troubleshooting problems when opening my spot...
  • CarlosE
  • Moderator
  • 874 Views
  • 17 replies
  • 0 likes
  • Connect
    Music
  • 874 Views
  • 17 replies
  • 0 likes

Superuser Contribution Alexa stuck on same playlist/music and won’t play what I ask

PlanPremiumCountryUKDeviceSamsung PhoneOperating SystemAndroid My Question or IssueI setup my mums new amazon echo dot and linked her spotify premium account to it (recently upgraded it to premium as needs to be premium to work on Alexa). it worked o...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Phone Operating System Android     My Question or Issue I setup my mums new amazon echo dot and linked her spotify premium account to it (r...
  • JoDAn
  • Visitor
  • 30701 Views
  • 33 replies
  • 25 likes
  • Other
  • 30701 Views
  • 33 replies
  • 25 likes

Superuser Contribution Web Player Stops At Nine Seconds

PlanPremiumCountryUnited StatesDeviceAcer Chromebook 11 running Chrome 75.0.3770.102Operating SystemChrome OS 75 My Question or IssueMy Spotify Web Player stops for about 3-5 seconds on every song at 0:09. I've cleared everything possible and it stil...

  • Visitor
  • Plan Premium Country United States Device Acer Chromebook 11 running Chrome 75.0.3770.102 Operating System Chrome OS 75   My Question or Issue My Spotify Web Player stops for abou...
  • GHM
  • Regular
  • 889 Views
  • 2 replies
  • 1 likes
  • Music
    Other
  • 889 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Podcasts popular with friends"

I see there is a "Podcasts popular with friends" header on my Spotify home page. I do not show my activity to friends on the friend feed (e.g. songs listened to), but I also do not want to show podcast listening to friends either even under that head...

  • Newbie
  • I see there is a "Podcasts popular with friends" header on my Spotify home page. I do not show my activity to friends on the friend feed (e.g. songs listened to), but I also do not want to show podca...
  • Alex
  • Moderator
  • 11193 Views
  • 3 replies
  • 1 likes
  • Other
  • 11193 Views
  • 3 replies
  • 1 likes

[Web Player][Playlists] failed to save playlist changes

I'm currently using the web browser on firefox and for the past couple of days, I've been unable to edit anything about my current playlists (descriptions, titles, cover art). At one point I couldn't add songs to the playlists, but that has since bee...

  • Newbie
  • I'm currently using the web browser on firefox and for the past couple of days, I've been unable to edit anything about my current playlists (descriptions, titles, cover art). At one point I couldn't...
  • 205 Views
  • 0 replies
  • 1 likes
  • Playlists
    Web Player
  • 205 Views
  • 0 replies
  • 1 likes

[Web Player][Developer] Backintracks

Dear Spotify developers, I play e-guitar at home and I'm used to play my favorite songs by playing with backingtracks. There has been a website that has provided a really huge database with tracks where one or more instruments where removed from the ...

  • Visitor
  • Dear Spotify developers,  I play e-guitar at home and I'm used to play my favorite songs by playing with backingtracks. There has been a website that has provided a really huge database with tr...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes