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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11294 Views
  • 74 replies
  • 9 likes
  • Other
  • 11294 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20314 Views
  • 9 replies
  • 2 likes
  • Other
  • 20314 Views
  • 9 replies
  • 2 likes

Superuser Contribution Kicked out of app after trying to create a playlist

This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from entire account and forceibly kicked off of the app some...

  • Casual Listener
  • This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from ...
  • Ivelina
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution SpotifyErrorReport-763e-ff60-6efb-df93

SpotifyErrorReport-763e-ff60-6efb-df93Ошибка в Spotify не могу разобраться, что делать помогите!

  • Visitor
  • SpotifyErrorReport-763e-ff60-6efb-df93 Ошибка в Spotify не могу разобраться, что делать  помогите!
  • Ivelina
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Customer Service

Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shania!!!!

  • Casual Listener
  • Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shan...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 1 likes
  • 111 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some setting tabs missing in the settings.

Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I went to go turn my local files on, on my iPhone the option was missing, ...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I wen...
  • Kailzcool
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • music
  • 167 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to see again pop-ups

Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-up again?

  • Casual Listener
  • Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-...
  • lauraedgerton
  • Newbie
  • 2941 Views
  • 2 replies
  • 0 likes
  • 2941 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t link my spotify

Hi can’t link my spotify to instagram note. it doesn’t show up.. it was before but not anymore and even when i was able to link it the song i was listening to was only appearing in my profile not for my friends.

  • Visitor
  • Hi can’t link my spotify to instagram note. it doesn’t show up.. it was before but not anymore and even when i was able to link it the song i was listening to was only appearing in my profile not for...
  • Novy
  • Moderator
  • 342 Views
  • 3 replies
  • 1 likes
  • 342 Views
  • 3 replies
  • 1 likes

Superuser Contribution Collaborative playlists no longer working after a few weeks

Plan Both me and my friend are on Premium. Country US Device I am on iPhone 15 Pro Max, and my friend is on iPhone 12. Operating System We are both on iOS 17. My Question or IssueMy friend and I made a collaborative playlist a few weeks ago on the ph...

  • Newbie
  • Plan Both me and my friend are on Premium. Country US Device I am on iPhone 15 Pro Max, and my friend is on iPhone 12. Operating System We are both on iOS 17. My Question or Issue My...
  • Ivelina
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 172 Views
  • 1 replies
  • 0 likes

how do I find a song in all of my playlists?

I want to search ALL of my playlists for a song. I don't know which playlist it's in. So, I want to search all of my playlists for a song. How do I do that? Thanks.

  • Casual Listener
  • I want to search ALL of my playlists for a song. I don't know which playlist it's in. So, I want to search all of my playlists for a song. How do I do that? Thanks.
  • Amayy
  • Spotify Star
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Superuser Contribution [LG tv] Tv app not playing music

I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app but it still doesn't work. The app opens up and it lets me select a play...

  • Newbie
  • I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app but it still doesn't ...
  • Looijii
  • Visitor
  • 6813 Views
  • 12 replies
  • 4 likes
  • LG TV
  • 6813 Views
  • 12 replies
  • 4 likes

Superuser Contribution Music cuts on Echo

Spoiler (Highlight to read) I'm having the same exact problem that was addressed in this thread, and marked as solved. It was happening to me with my previous Echo and it made me think it was broken so I got a new one and it's still happening.I'm cop...

  • Casual Listener
  •   I'm having the same exact problem that was addressed in this thread, and marked as solved. It was happening to me with my previous Echo and it made me think it was broken so I got a new one a...
  • chiwa
  • Newbie
  • 1279 Views
  • 12 replies
  • 0 likes
  • Other
  • 1279 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Can not click the back button on the top left nor the profile button on the right

PlanPremiumCountrySpain Operating SystemWindows 11 My Question or IssueI can not click the back button on the top left because the 3 dots are overlapping. The same happens with the orfile button. I can not click it because the minimize button is over...

  • Newbie
  • Plan Premium Country Spain   Operating System Windows 11   My Question or Issue I can not click the back button on the top left because the 3 dots are overlapping. The same ha...
  • steve_dresser
  • Visitor
  • 725 Views
  • 5 replies
  • 0 likes
  • 725 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify changes playlist when skipping songs

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueWhen listening on my Pixel 7 with Skullcandy earbuds if I skip a song with the earbud controls the playlist will change at random to another playlist. I...

  • Casual Listener
  • Plan Premium Country United States Device Google Pixel 7 Operating System Android 15   My Question or Issue When listening on my Pixel 7 with Skullcandy earbuds if I skip a song with t...
  • ptfasolino
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Bug Fix: Downloaded episodes behind a paywall

Hi All -has anyone else noticed the bug where a podcast series moves from free to paid over a given period, e.g 1 week. Should you downloadthis and not listen to the item, it effectively becomes a ghost download, unable to access or remove, but takin...

  • Visitor
  • Hi All - has anyone else noticed the bug where a podcast series moves from free to paid over a given period, e.g 1 week. Should you download this and not listen to the item, it effectively becomes ...
  • 74 Views
  • 0 replies
  • 0 likes
  • 74 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Go to Top" button hidden under song

PlanPremium individualCountryUSADeviceSamsung Galaxy s8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe "go to top" button is hidden under the current song playing (or the last item played), and also under the phone co...

  • Visitor
  •   Plan Premium individual Country USA Device Samsung Galaxy s8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The "go to top" button is hid...
  • Jskmr
  • Newbie
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists missing songs using the windows 11 app, but there on android?

Since May any song I add to my "liked songs" playlist doesn't show up when I browse this playlist on my computer using the official Spotify app for win11. These songs are present on Spotify and if I search for them play fine, they just don't show up ...

  • Casual Listener
  • Since May any song I add to my "liked songs" playlist doesn't show up when I browse this playlist on my computer using the official Spotify app for win11. These songs are present on Spotify and if I ...
  • AlejaR
  • Moderator
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I ignore Singles and only get full album recommendations from the algorithm ?

Hi,I don’t listen to singles, I only do albums. Every week the algorithm is suggesting almost only singles to me. I wish I could somehow configure it to show me only albums. it used to be written (only on the iOS app) if it was a single or an album u...

  • Newbie
  • Hi, I don’t listen to singles, I only do albums. Every week the algorithm is suggesting almost only singles to me. I wish I could somehow configure it to show me only albums.  it used to b...
  • AlejaR
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black overlay bar blocking left side of podcast video

PlanPremiumCountryAustraliaDeviceiPhone 13Operating Systemios 18.0.1 My Question or IssueOnly two or three days ago I noticed when watching a podcast video, a black see through bar appears on the left side of the screen. It doesn’t have text but bloc...

  • Regular
  • Plan Premium Country Australia Device iPhone 13 Operating System ios 18.0.1   My Question or Issue Only two or three days ago I noticed when watching a podcast video, a black see throu...
  • 1240806030
  • Casual Listener
  • 12836 Views
  • 62 replies
  • 7 likes
  • Other
  • 12836 Views
  • 62 replies
  • 7 likes

Superuser Contribution Podcasts new episodes not showing/not refreshing

PlanPremiumCountryCzech republicDeviceiPhone 11 ProOperating SystemiOS 15.1 My Question or IssueHi everyone, I've been having this problem for several months now. I thought some of the updates fill fix it but it's still happening to me, so I'm lookin...

  • Casual Listener
  • Plan Premium Country Czech republic Device iPhone 11 Pro Operating System iOS 15.1   My Question or Issue Hi everyone,   I've been having this problem for several months now. I ...
  • effany
  • Casual Listener
  • 42595 Views
  • 28 replies
  • 1 likes
  • Other
  • 42595 Views
  • 28 replies
  • 1 likes

Desktop & Web App performance problems

When scrolling on homepage the performance is so bad. My rig is 5600x & 4060ti and some friends have the same problems.I did some digging and this is a css problem. Here you  can see the layerize is taking so long on every frame. Which causes big fps...

layerize.png
  • Music Fan
  • When scrolling on homepage the performance is so bad. My rig is 5600x & 4060ti and some friends have the same problems. I did some digging and this is a css problem. Here you  can see the...
  • 1205 Views
  • 0 replies
  • 1 likes
  • Other
  • 1205 Views
  • 0 replies
  • 1 likes