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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • IsAlreadyTaken
  • Casual Listener
  • 24014 Views
  • 135 replies
  • 14 likes
  • Other
  • 24014 Views
  • 135 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22958 Views
  • 9 replies
  • 2 likes
  • Other
  • 22958 Views
  • 9 replies
  • 2 likes

Superuser Contribution Have I party banned an artist?

We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The album we played is still there. But I don't even g...

  • Casual Listener
  • We have played a new album, particular one song a lot at work. We have done it many times before. (A silly joke) Now the artist doesn't come up anymore on random/after playlists run out and such. The...
  • MihailY
  • Moderator
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution No me permite usar mi plan de prepago.

Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.

  • Visitor
  • Compré una tarjeta digital y puse el código,me lo aceptó muy bien pero a la hora de escuchar la música pues no tenía el plan,intento nuevamente a canjear el código y ya no me lo acepta.
  • MihailY
  • Moderator
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists

For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just shows a dash. Listeners also disappear of you selec...

  • Visitor
  • For some time now in Spotify for Artists, saves since 2015 or 'All Time' are not showing. I can only see saves within the last 24 hours and 28 days. When you go to 'All Time' or 'Since 2015' it just ...
  • Lyubka
  • Moderator
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs suddenly stop when playing.

Hi, everyoneWhen I play songs on the app they start out fine, but every now and then the song just suddenly stops and you have to press the play button, which then restarts the song from the beginning. It is happening more and more frequently.I also ...

  • Visitor
  • Hi, everyone When I play songs on the app they start out fine, but every now and then the song just suddenly stops and you have to press the play button, which then restarts the song from the beginn...
  • Lyubka
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can't edit playlist I was added to

I was sent a link to join a playlist but for some reason I can't edit it. I can see the playlist, but not edit it.

  • Visitor
  • I was sent a link to join a playlist but for some reason I can't edit it. I can see the playlist, but not edit it.
  • Taylith
  • Community Legend
  • 1454 Views
  • 1 replies
  • 1 likes
  • 1454 Views
  • 1 replies
  • 1 likes

Superuser Contribution ‘Like all songs’ option for albums no longer available

The ‘Like all songs’ option for albums no longer appears in the More (…) dropdown list. Whilst this option was available at the beginning of September 2022, I have checked the app on both my iPhone and iPad and the option is no longer available on ei...

  • Regular
  • The ‘Like all songs’ option for albums no longer appears in the More (…) dropdown list. Whilst this option was available at the beginning of September 2022, I have checked the app on both my iPho...
  • alextaylor_444
  • Regular
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution My music keeps turning off as I'm out and about. App doesn't need updating

My music keeps Turing off as I'm out and about. All the time. I have the 'Spotify stays connected in background' on but it still keeps doing it. The app doesn't need updating and it's a new phone (android) so I don't know why it's doing this. Never h...

  • Visitor
  • My music keeps Turing off as I'm out and about. All the time. I have the 'Spotify stays connected in background' on but it still keeps doing it. The app doesn't need updating and it's a new phone (an...
  • Alex
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t go radio from a playlist

There’s a certain playlist that I can’t go radio from it.It’s possible from all the other playlists but not from this one

  • Visitor
  • There’s a certain playlist that I can’t go radio from it. It’s possible from all the other playlists but not from this one
  • Joan
  • Moderator
  • 1081 Views
  • 1 replies
  • 0 likes
  • 1081 Views
  • 1 replies
  • 0 likes

Superuser Contribution why can't I listen to music even though I have premium plan?

I bought the premium duo months ago, so I could download music and listen to it offline; at first it was working but as weeks passed it won't let me listen to my playlists even though I downloaded them, I just checked the settings of my account and i...

  • Visitor
  • I bought the premium duo months ago, so I could download music and listen to it offline; at first it was working but as weeks passed it won't let me listen to my playlists even though I downloaded th...
  • Vasil
  • Moderator
  • 1012 Views
  • 1 replies
  • 0 likes
  • 1012 Views
  • 1 replies
  • 0 likes

me aparece que los códigos enviados a mi número de celular son inválidos

Estoy tratando concretar la compra del plan duo, pero no puedo por el paso en que se debe ingresar el código, me aparece que es inválido. Y yo SI anoté el código que me fué enviado

  • Visitor
  • Estoy tratando concretar la compra del plan duo, pero no puedo por el paso en que se debe ingresar el código, me aparece que es inválido. Y yo SI anoté el código que me fué enviado
  • BabyEcho0_YT
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop]Pop out player

Just that, a feature where the video player, especially for podcasts, can be a pop out. Can be customly resized to users need/want. Especially on Desktop app.

  • Visitor
  • Just that, a feature where the video player, especially for podcasts, can be a pop out. Can be customly resized to users need/want. Especially on Desktop app.
  • anna_mattioli
  • Newbie
  • 2512 Views
  • 3 replies
  • 1 likes
  • 2512 Views
  • 3 replies
  • 1 likes

Offline music

Just a general question... Does Spotify count clicks when I’m listining to a song while I’m offline? Would be great to get a helpful answer

  • Newbie
  • Just a general question...   Does Spotify count clicks when I’m listining to a song while I’m offline?   Would be great to get a helpful answer 🙂
  • Yasoo7
  • Newbie
  • 595 Views
  • 2 replies
  • 0 likes
  • music
  • 595 Views
  • 2 replies
  • 0 likes

World Mental Health Awareness day

He’s a father of three, in full-time work and also heads up the band "Matt McGuinness and the MLC". A number of his original songs are based around mental health, his connection with it through his professional activities, and his own battle with men...

  • Newbie
  • He’s a father of three, in full-time work and also heads up the band "Matt McGuinness and the MLC". A number of his original songs are based around mental health, his connection with it through his p...
  • fantoniomoura
  • Regular
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Put songs back to alphabetical order

I have a Samsung smart tv and spotify changed my order of play of songs from alphabetical to random! I want alphabetical back!

  • Visitor
  • I have a Samsung smart tv and spotify changed my order of play of songs from alphabetical to random! I want alphabetical back!
  • MihailY
  • Moderator
  • 1046 Views
  • 3 replies
  • 2 likes
  • 1046 Views
  • 3 replies
  • 2 likes

The Blues Kitchen Radio podcast has device speakers greyed out. Why is this

I have premium. I thought it may have been a Sonos thing but it happens on google devices as well. It shows the speakers but greyed out

  • Visitor
  • I have premium. I thought it may have been a Sonos thing but it happens on google devices as well. It shows the speakers but greyed out
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Remove Device as "Device is Unavailable"

 PlanPremiumCountryUK (mine) and Germany (the connected device I want to remove) DeviceiPhone XS Max and MacBook Pro Mid-2015Operating SystemiOS 14.1 & macOS 11.2.1 My Question or IssueI have a device in my Device menu I need to remove but cannot as ...

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  • Regular
  •   Plan Premium Country UK (mine) and Germany (the connected device I want to remove)   Device iPhone XS Max and MacBook Pro Mid-2015 Operating System iOS 14.1 & macOS 11.2.1 &...
  • Devaughnn23
  • Casual Listener
  • 16010 Views
  • 27 replies
  • 0 likes
  • Connect
  • 16010 Views
  • 27 replies
  • 0 likes