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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2350 Views
  • 19 replies
  • 6 likes
  • Other
  • 2350 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17848 Views
  • 8 replies
  • 2 likes
  • Other
  • 17848 Views
  • 8 replies
  • 2 likes

Spotify multiple streams with family plan? I want to come back...

PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...

  • Casual Listener
  • Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...
  • hypnosiss
  • Newbie
  • 11717 Views
  • 18 replies
  • 15 likes
  • Premium
    Subscription
    Unlimited
  • 11717 Views
  • 18 replies
  • 15 likes

Solved!!Superuser Contribution Link existing song to an Artist account

Hi, Me and my friend $HWN made a song called Chained. I already was an artist on Spotify but $HWN wasn't. Now he got access to his artist account and our song Chained is not showing in his profile. Please help with that

  • Newbie
  • Hi,  Me and my friend $HWN made a song called Chained. I already was an artist on Spotify but $HWN wasn't. Now he got access to his artist account and our song Chained is not showing in his pro...
  • Eni
  • Moderator
  • 565 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through phone provider

Hi.I currently pay for my premium service through my Vodafone account. I want to change phone providers but want to keep my premium account and pay directly from my bank account.Vodafone say they can't do this and that I have to do it from my Spotify...

  • Visitor
  • Hi. I currently pay for my premium service through my Vodafone account. I want to change phone providers but want to keep my premium account and pay directly from my bank account. Vodafone say they...
  • Yordan
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 379 Views
  • 1 replies
  • 0 likes

How can I see old Discover Weekly playlists.

I am desperately trying to find some old Discover Weekly playlists from 2016 but don't know how. I should have saved them each week but I didn't think to do that unfortunately. If there's a way to see your past Discover Weekly playlists, please tell ...

  • Regular
  • I am desperately trying to find some old Discover Weekly playlists from 2016 but don't know how. I should have saved them each week but I didn't think to do that unfortunately. If there's a way to se...
  • ccmainegirl
  • Newbie
  • 4793 Views
  • 2 replies
  • 1 likes
  • Rap
  • 4793 Views
  • 2 replies
  • 1 likes

Superuser Contribution Mon device Sonos n'apparait pas toujours dans la liste Spotify Connect

PlanPremium FamilyCountry FranceDevice / Operating SystemPC Laptop Windows 7/Tablet Samsung Tab A 2016 SM-T585 Android 8.1 / Phone Honor View10 Android 10 Issue :Mon device Sonos n'apparait pas toujours dans la liste des devices Spotify Connect ; j'y...

  • Newbie
  • Plan Premium Family Country  France Device / Operating System PC Laptop Windows 7/Tablet Samsung Tab A 2016 SM-T585 Android 8.1 / Phone Honor View10 Android 10   Issue : Mon de...
  • Kiril
  • Moderator
  • 2080 Views
  • 2 replies
  • 0 likes
  • Connect
  • 2080 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelamento de Conta

Quero cancelar minha conta mas vocês não me dão essa opção, o que pelo código de defesa do consumidor é proibido. Então façam por onde e cancelem a conta ou entrem em contato comigo.

  • Visitor
  • Quero cancelar minha conta mas vocês não me dão essa opção, o que pelo código de defesa do consumidor é proibido. Então façam por onde e cancelem a conta ou entrem em contato comigo.
  • Alex
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 409 Views
  • 1 replies
  • 0 likes

Using Spotify on Echo Dot

Good morning all. I am hoping someone can help me to stop me tearing my hair out. Is it possible to use an amazon device but choose whi h spotify account is used? We have a family premium plan and there is nothing more annoying than being out for a r...

  • Newbie
  • Good morning all. I am hoping someone can help me to stop me tearing my hair out. Is it possible to use an amazon device but choose whi h spotify account is used? We have a family premium plan and th...
  • 174 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 174 Views
  • 0 replies
  • 0 likes

why is the album of the artist Slava KPSS "the monster who ruined the world" unavailable?

PlanFree/PremiumCountryRussia My Question or Issuetoday I found out that this album is not available for listening. why was it blocked? this fact makes me depressed.

  • Newbie
  •   Plan Free/Premium Country Russia    My Question or Issue today I found out that this album is not available for listening. why was it blocked? this fact makes me depressed. &...
  • 409 Views
  • 0 replies
  • 0 likes
  • music
  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web App] Playing local files on the Web App

PlanPremiumCountryUSDeviceWeb appOperating SystemWindows 10 My Question or IssueI am unable to play my local files on the web app. I can play them on my Android and on the desktop app, but I want to use the web player to play music on my PC. The web ...

  • Newbie
  • Plan Premium Country US Device Web app Operating System Windows 10   My Question or Issue I am unable to play my local files on the web app. I can play them on my Android and on the de...
  • gtfoyourmomisahoe
  • Casual Listener
  • 1219 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 1219 Views
  • 2 replies
  • 0 likes

HAVE YOU EVER BEEN SEXUALLY ABUSED AS A CHILD? STOP INSENSITIVE "TRUTH"ADVERT

Does anyone know how to complain about the frequency of an advert or how to stop it? I find the new "Truth" advert about sexual abuse to be insensitive to particular audiences. I understand the power behind making people aware, however it can be cons...

  • Newbie
  • Does anyone know how to complain about the frequency of an advert or how to stop it?    I find the new "Truth" advert about sexual abuse to be insensitive to particular audiences. I under...
  • Mleria
  • Newbie
  • 370 Views
  • 1 replies
  • 1 likes
  • 370 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duo Plan Member Login

Hi Guys I have just upgraded to Duo Plan and invited my wife as a Plan Member. Previous she just had the free plan. We now have her on my account profile as a Plan Member. The issue is we are try to get her signed in to the Spotify account on our new...

  • Newbie
  • Hi Guys I have just upgraded to Duo Plan and invited my wife as a Plan Member. Previous she just had the free plan. We now have her on my account profile as a Plan Member. The issue is we are try t...
  • AndresM
  • Spotify
  • 559 Views
  • 1 replies
  • 0 likes
  • Other
  • 559 Views
  • 1 replies
  • 0 likes

Spotify adding songs to your playlist

If you don’t have 15 songs in that playlist or Spotify premium Spotify forces songs to be added to your playlist.

  • Newbie
  • If you don’t have 15 songs in that playlist or Spotify premium Spotify forces songs to be added to your playlist.
  • 454 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 454 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio Not Available

PlanPremiumCountryUSADeviceiPadOperating SystemiOS 15.1 My Question or IssueAny time I press "Go to radio" I get a message "The owner of this playlist has made it private or removed it from Spotify."I've had a premium account for several years and ne...

  • Casual Listener
  • Plan Premium Country USA Device iPad Operating System iOS 15.1   My Question or Issue Any time I press "Go to radio" I get a message "The owner of this playlist has made it private or ...
  • Alex
  • Spotify Legend
  • 512 Views
  • 4 replies
  • 0 likes
  • music
  • 512 Views
  • 4 replies
  • 0 likes

Release Radar glitch on same track appearing each week

PlanFreeCountryEngland DeviceDEsktop WindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep getting the same track each week in my release radar but but differening Artist, i.e. Cappadonna song but metadata listed t...

  • Visitor
  • Plan Free Country England   Device DEsktop Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep getting the same track each week in...
  • 137 Views
  • 0 replies
  • 0 likes
  • music
  • 137 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Crossfade in windows app

This is a feature that is not available in your windows application, but is available in the mobile version. I'm just waiting for it to come to the windows version. This feature is the crossover feature. It's on phones but not windows. This is the ca...

  • Visitor
  • This is a feature that is not available in your windows application, but is available in the mobile version. I'm just waiting for it to come to the windows version. This feature is the crossover feat...
  • Kiril
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Undownloading Podcasts that have been deleted from Spotify

I utilize Spotify Premium on my Iphone. A few months ago I downloaded a series of podcasts from the same profile and they have since been deleted from that Spotify profile all together. How ever I still have and icon in my library for the podcasts th...

  • Newbie
  • I utilize Spotify Premium on my Iphone.   A few months ago I downloaded a series of podcasts from the same profile and they have since been deleted from that Spotify profile all together. How ...
  • Alex
  • Spotify Legend
  • 730 Views
  • 1 replies
  • 0 likes
  • Other
  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists adding popular artists for promotion

Anyone else having issues with artists (rap in my experience) tagging or putting your relevant music as producers/artists in order for their music to get promoted? Is there a way to flag or report this activity?

  • Newbie
  • Anyone else having issues with artists (rap in my experience) tagging or putting your relevant music as producers/artists in order for their music to get promoted? Is there a way to flag or report th...
  • Jeremy
  • Spotify Legend
  • 471 Views
  • 3 replies
  • 1 likes
  • App & Features
    Discovery & Promo
  • 471 Views
  • 3 replies
  • 1 likes

Superuser Contribution Is Release Radar still working?

Hi!I'm curious to see how Release-Radar works nowadays. About 3 years ago, I released a song that had about 250 new listeners from the Release Radar playlists.A few months ago, I released a new song that received... 2 plays from Release Radar...Worth...

  • Music Fan
  • Hi! I'm curious to see how Release-Radar works nowadays.  About 3 years ago, I released a song that had about 250 new listeners from the Release Radar playlists. A few months ago, I release...
  • samkruger
  • Music Fan
  • 357 Views
  • 2 replies
  • 2 likes
  • Discovery & Promo
  • 357 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Community][Other] Credit cards

Please allow access to the credit cards you have listed under my account. I would like to remove the credit card you have on file. You should not have that stored on your servers if I'm not a paying member. I have spent an hour trying to figure out h...

  • Visitor
  • Please allow access to the credit cards you have listed under my account.  I would like to remove the credit card you have on file.  You should not have that stored on your servers if I'm n...
  • Jeremy
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast playing order

When I find a new podcast I wish I could listen to it from the very beginning when I hit play. Its annoying and time consuming to scroll all the way down and when I sort it I order of oldest to newest it doesn't play in that order it just ruins the v...

  • Visitor
  • When I find a new podcast I wish I could listen to it from the very beginning when I hit play. Its annoying and time consuming to scroll all the way down and when I sort it I...
  • Yordan
  • Moderator
  • 1601 Views
  • 1 replies
  • 2 likes
  • 1601 Views
  • 1 replies
  • 2 likes