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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

64189 Views

7 replies

4 likes

  • 64189 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39082 Views

219 replies

20 likes

Other
  • 39082 Views
  • 219 replies
  • 20 likes

Superuser Contribution Can't remove "Shows to try" off my homescreen

PlanPremiumCountryUKDevice Operating SystemAndroid & Windows My Question or IssueI don't want podcasts on Spotify and never will, I use another app for that and will always prefer to keep my music away from my podcasts. I can't seem to find an option...

Newbie

Plan Premium Country UK Device   Operating System Android & Windows   My Question or Issue I don't want podcasts on Spotify and never will, I use another app for that and will...

AlejaR

Moderator

293 Views

1 replies

0 likes

Other
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution A song i released was removed from my discography and put into its own page

So I just released a song named BUZZCUT under my name armadillo (not my first song) everything was fine, it was posted under my artist page next to my other work. Then suddenly the song was removed from my discography and made another page just for t...

Visitor

So I just released a song named BUZZCUT under my name armadillo (not my first song) everything was fine, it was posted under my artist page next to my other work. Then suddenly the song was removed f...

MihailY

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist background not matching the playlist icon

DeviceWindowsOperating SystemWindows 10My Question or IssueAfter uploading a photo for my playlist, the background stays gray. The picture isn't gray though. I've tried reinstalling Spotify but it still doesn't work. In fact, if I upload a blue box t...

Visitor

Device Windows Operating System Windows 10 My Question or Issue After uploading a photo for my playlist, the background stays gray. The picture isn't gray though. I've tried reinstalling Spotify...

Hederick1

Visitor

6373 Views

19 replies

2 likes

Other
  • 6373 Views
  • 19 replies
  • 2 likes

Superuser Contribution Problem with sorting / Probléma a rendezésben

Plan Premium Country Magyarország/Hungary Device iPhone 13 min/PC Operating System iOS 16.0.2/Windows 10 Spotify verzió 8.7.68.568 (iOS), : Windows 1.1.95.893.g6cf4d40c My Question or IssueBochkor reggeli rádiós műsor adásait az utóbbi időben nem leh...

Regular

Plan Premium Country Magyarország/Hungary Device iPhone 13 min/PC Operating System iOS 16.0.2/Windows 10 Spotify verzió 8.7.68.568 (iOS), : Windows 1.1.95.893.g6cf4d40c My Question ...

Aandrás

Regular

2087 Views

26 replies

0 likes

Other
  • 2087 Views
  • 26 replies
  • 0 likes

Superuser Contribution [Connect] Turn Off Spotify Connect - Protect My Privacy

Spotify Connect is not a feature but a privacy invasion and a misguided and intrusive overstep. Private listening on my own device should not even be optional, it's the most basic feature of your service. I do not want everyone in the café / hotel / ...

Visitor

Spotify Connect is not a feature but a privacy invasion and a misguided and intrusive overstep. Private listening on my own device should not even be optional, it's the most basic feature of your ser...

Yordan

Moderator

242 Views

1 replies

1 likes

Connect
  • 242 Views
  • 1 replies
  • 1 likes

Album artwork isn’t showing

Album artwork isn’t showing on Spotify for a single I released. This is the only streaming platform that the artwork isn’t showing on, so Spotify is definitely the problem. Also, not the first time this has happened. I’m so glad I don’t have Spotify ...

Newbie

Album artwork isn’t showing on Spotify for a single I released. This is the only streaming platform that the artwork isn’t showing on, so Spotify is definitely the problem. Also, not the first time t...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay not working

Premium Family PlanIndonesia DeviceiPhone 11 and Mac desktop app I've tried reinstalling my app, deleting cache, and pretty much everything I can find on the internet. I have double checked that the autoplay option is on. However, the autoplay still ...

Newbie

Premium Family Plan Indonesia   Device iPhone 11 and Mac desktop app   I've tried reinstalling my app, deleting cache, and pretty much everything I can find on the internet. I have do...

MihailY

Moderator

341 Views

1 replies

0 likes

Music
Other
  • 341 Views
  • 1 replies
  • 0 likes

Can't access any options in settings

Hi there, When using Spotify web player, I can't access all of the tool/options that are usually listed in settings. I can only change the language settings.I can't access settings to turn on private mode, adjust quality of music, time between songs ...

Newbie

Hi there,   When using Spotify web player, I can't access all of the tool/options that are usually listed in settings.  I can only change the language settings. I can't access settings ...

CanvasHater

Visitor

3050 Views

6 replies

0 likes

settings
Web Player
  • 3050 Views
  • 6 replies
  • 0 likes

Superuser Contribution Google Home Multi user

Two users of Spotify ( one free account and one premium)One google Nest mini speaker How do you get the home mni speaker to play from the right spotify account ?Voice match is set up on both accountsBut no matter what the second user when they ask to...

Regular

Two users of Spotify ( one free account and one premium) One google Nest mini speaker   How do you get the home mni speaker to play from the right spotify account ? Voice match is set up on ...

Eni

Moderator

458 Views

2 replies

0 likes

Other
  • 458 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist going over after some time

Hello, since few weeks, I'm experiencing a bug. When I listen a long episode on my Google home, after some time, more or less 2 hours, Spotify skips to another song / episode without any reason. Is someone experiencing that too? Thanks PlanPremiumCou...

Casual Listener

Hello,    since few weeks, I'm experiencing a bug.  When I listen a long episode on my Google home, after some time, more or less 2 hours, Spotify skips to another song / episode wi...

Vasil

Moderator

561 Views

5 replies

0 likes

Connect
Samsung
  • 561 Views
  • 5 replies
  • 0 likes

Randomly turns on home unit

3am my home unit turns on a song not in my playlist. On my phone I have to turn it off, it shows it playing on my home system. I have tried to disconnect my phone from Wifi nothing seems to work.

Newbie

3am my home unit turns on a song not in my playlist. On my phone I have to turn it off, it shows  it playing on my home system. I have tried to disconnect my phone from Wifi nothing seems to wor...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to deactivate "join session" function?

Hello,When I want to listen to music in the living room, I use "Spotify Connect" and listen to the music via a connected stereo system.Unfortunately, all the other family members then get a notification on their mobile phone asking if they want to jo...

Casual Listener

Hello, When I want to listen to music in the living room, I use "Spotify Connect" and listen to the music via a connected stereo system. Unfortunately, all the other family members then get a notif...

Desbo

Casual Listener

81878 Views

21 replies

25 likes

  • 81878 Views
  • 21 replies
  • 25 likes

No lyrics when running spotify through a bluetooth .. why?

when using my phone normally, all the songs have a lyric button and displays the lyrics perfectly.. when I run it through the Aux via bluetooth .. i can get the music to play but the app no longer show lyrics. if I go back to native through the phone...

Casual Listener

when using my phone normally, all the songs have a lyric button and displays the lyrics perfectly.. when I run it through the Aux via bluetooth .. i can get the music to play but the app no longer sh...

1414 Views

0 replies

0 likes

  • 1414 Views
  • 0 replies
  • 0 likes

remove that 'welcome back crunchies' or whatever ASMR ad

annoying as dogass, my ears hurt and my mood is fked, so can you just remove it, i can mostly endure the random music ads or gatorade ads that plays 5 times after every 2 song, but i can't endure some woman whispering into the mic, almost deep throat...

Newbie

annoying as dogass, my ears hurt and my mood is fked, so can you just remove it, i can mostly endure the random music ads or gatorade ads that plays 5 times after every 2 song, but i can't endure som...

248 Views

0 replies

1 likes

Other
  • 248 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Community] annoying sound of the lady in the advertisement

With regards to your recent advertisement... please stop using it since the lady sounds soooooo annoying and too loud. I don't know what English accent she is speaking .. Please ask your actors/actresses speak normally without any exaggeration. Sorry...

Visitor

With regards to your recent advertisement... please stop using it since the lady sounds soooooo annoying and too loud. I don't know what English accent she is speaking .. Please ask your actors/actre...

Kannann

Visitor

1890 Views

3 replies

3 likes

  • 1890 Views
  • 3 replies
  • 3 likes

Superuser Contribution Wrong language in advertisements (Portuguese)

PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueHi! Recently the ads in my account started to be played in Portuguese from Brazil, while before they were in Portuguese from Portugal. This annoys me a bit more. Was t...

Casual Listener

Plan Free Country Portugal Device Desktop Operating System Windows 10   My Question or Issue Hi! Recently the ads in my account started to be played in Portuguese from Brazil, while be...

janishri

Newbie

1819 Views

12 replies

2 likes

Other
  • 1819 Views
  • 12 replies
  • 2 likes

Solved!!Superuser Contribution A few podcast such as Huberman Lab & Practical Stoicism are not playing?

Playing songs with no issue but some podcast are not playing at all, it's just keep getting stuck at 0:00, I've tried skipping, changing to different episodes, restarting device, clearing cache, uninstalling then reinstalling the app but everything g...

Casual Listener

Playing songs with no issue but some podcast are not playing at all, it's just keep getting stuck at 0:00, I've tried skipping, changing to different episodes, restarting device, clearing cache, unin...

Faber2

Casual Listener

1491 Views

5 replies

0 likes

  • 1491 Views
  • 5 replies
  • 0 likes