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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 874 Views
  • 7 replies
  • 2 likes
  • Other
  • 874 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Chromecast] Album name shows as "Default Remote Control CAF" when playing as part of Speaker Group

PlanPremiumCountryUS DeviceGoogle Chromecast with Google TV Operating SystemCast firmware 1.56.275391 My Question or IssueWhen "Casting" to a Google Speaker Group containing a Google Chromecast device and also Google Home speakers, the Album Name met...

  • Casual Listener
  • Plan Premium Country US   Device Google Chromecast with Google TV   Operating System Cast firmware 1.56.275391   My Question or Issue When "Casting" to a Google Speaker G...
  • MafeG
  • Spotify Legend
  • 633 Views
  • 3 replies
  • 0 likes
  • TV
  • 633 Views
  • 3 replies
  • 0 likes

Superuser Contribution Finding playlist images

Hi everyone I was browsing Spotify today when i came across this wonderful playlist called 'The Quiet Club'. (You should definitively go listen to it btw).And i was wondering about where the image for this playlist comes from, i wasn't able to find t...

  • Casual Listener
  • Hi everyone 👋   I was browsing Spotify today when i came across this wonderful playlist called 'The Quiet Club'. (You should definitively go listen to it btw). And i was wondering about wher...
  • Globglobabgalab
  • Casual Listener
  • 704 Views
  • 2 replies
  • 0 likes
  • Social & Random
  • 704 Views
  • 2 replies
  • 0 likes

Solved!! 2021 Wrapped can't see my stats

(Fixed. Uninstalling and reinstalling solved the issue.) PlanPremiumCountryTurkeyDevicePoco F2 ProOperating SystemAndroid My Question or IssueA friend of mine said that 2021 Wrapped is available and I opened my homepage. I couldn't see anything in my...

  • Casual Listener
  • (Fixed. Uninstalling and reinstalling solved the issue.)   Plan Premium Country Turkey Device Poco F2 Pro Operating System Android   My Question or Issue A friend of mine said t...
  • denizernalbant
  • Casual Listener
  • 1363 Views
  • 3 replies
  • 1 likes
  • Other
  • 1363 Views
  • 3 replies
  • 1 likes

Solved!! Spotify skipping tracks on google chrome webplayer

SInce the midle of this morning, webplayer is skipping tracks on google chrome, i tried incognito, login and logout, used incogninto mode either. It's going like this, start the frist track of my liked songs, play 3-5 seconds on the first, 2,3,4,5 an...

  • Casual Listener
  • SInce the midle of this morning, webplayer is skipping tracks on google chrome, i tried incognito, login and logout, used incogninto mode either. It's going like this, start the frist track of my lik...
  • JoaoAranha
  • Casual Listener
  • 421 Views
  • 1 replies
  • 0 likes
  • Other
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Wrapped 2021 cut off date

My Question or IssueI see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997) that the feature counted your streams from January 1 - November 15 2020. I was just wondering if anyon...

  • Newbie
  • My Question or Issue I see from last year's Spotify Wrapped 2020 FAQ page (https://community.spotify.com/t5/FAQs/Your-2020-Wrapped-FAQ/ta-p/5084997)  that the feature counted your streams from ...
  • apolosisk
  • Casual Listener
  • 77603 Views
  • 2 replies
  • 2 likes
  • Other
  • 77603 Views
  • 2 replies
  • 2 likes

[Community][Other] Better customer service

Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.

  • Casual Listener
  • Every time I try to get help, I only get dumb copy paste messages, and I get disconnected. No one ever really listens to me.
  • EthanS1
  • Community Legend
  • 315 Views
  • 2 replies
  • 0 likes
  • Other
  • 315 Views
  • 2 replies
  • 0 likes

Give us the option to turn off autoplay when using Spotify Connect.

I find it very annoying that when I listen to Spotify through Alexa with Spotify Connect it defaults to autoplay. The reason I pay for Premium is precisely because I don't want shuffle mode because I am an album guy. Please give us an option to turn ...

  • Visitor
  • I find it very annoying that when I listen to Spotify through Alexa with Spotify Connect it defaults to autoplay. The reason I pay for Premium is precisely because I don't want shuffle mode because I...
  • Autoplay_is_Trash
  • Music Fan
  • 242 Views
  • 1 replies
  • 2 likes
  • 242 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Podcasts}"Couldn't find that podcast" when logged into premium

PlanPremiumCountryTaiwanDeviceAndroid Moto X4, LaptopOperating SystemAndroid 9, Windows 10 My Question or IssuePodcast Dissect Season 7 is only on Spotify until Jan 2021. I have a premium duo account in Taiwan. I get the following message when I try ...

  • Visitor
  • Plan Premium Country Taiwan Device Android Moto X4, Laptop Operating System Android 9, Windows 10   My Question or Issue Podcast Dissect Season 7 is only on Spotify until Jan 2021. I h...
  • Jeremy
  • Spotify Legend
  • 2143 Views
  • 7 replies
  • 1 likes
  • Other
  • 2143 Views
  • 7 replies
  • 1 likes

Superuser Contribution Web player does not autoplay similar songs

PlanPremiumCountryGreeceDeviceWeb playerOperating SystemWindows 10 My Question or IssueWhen an album/playlist is finished, the Web player does not autoplay similar songs

  • Regular
  • Plan Premium Country Greece Device Web player Operating System Windows 10   My Question or Issue When an album/playlist is finished, the Web player does not autoplay similar songs
  • MafeG
  • Spotify Legend
  • 2973 Views
  • 5 replies
  • 3 likes
  • music
    Other
  • 2973 Views
  • 5 replies
  • 3 likes

Spotify startar automatiskt

Varje gång jag kopplar upp en BT hörlur eller sätter mig i bilen så börjar Spotify spela musik. Hittar ingen inställning som tar bort detta och på nätet florerar det många irriterande inlägg om samma problem. Det verkar vara problem med Samsung telef...

  • Newbie
  • Varje gång jag kopplar upp en BT hörlur eller sätter mig i bilen så börjar Spotify spela musik. Hittar ingen inställning som tar bort detta och på nätet florerar det många irriterande inlägg om samma...
  • 771 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 771 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Can't see latest episodes of Joe Rogan Podcast

Hi guys,Having same problem. Windows desktop only showing episode 1708 as the latest from Sep 16. I really wish evey time I wanted to watch this podcast there wasn't some roadblock, not the joe rogan "experience" I was hoping for at all!Also finding ...

  • Casual Listener
  • Hi guys, Having same problem. Windows desktop only showing episode 1708 as the latest from Sep 16. I really wish evey time I wanted to watch this podcast there wasn't some roadblock, not the joe rog...
  • MafeG
  • Spotify Legend
  • 688 Views
  • 3 replies
  • 0 likes
  • 688 Views
  • 3 replies
  • 0 likes

[Android][Connect] FAQ for using Spotify via VPN

If you are using Spotify to play music on Alexa Devices using a VPN, you need to disable "Show local devices only" in Spotifys App settings. Else, the device list will be empty.

  • Newbie
  • If you are using Spotify to play music on Alexa Devices using a VPN, you need to disable "Show local devices only" in Spotifys App settings. Else, the device list will be empty.
  • 432 Views
  • 0 replies
  • 1 likes
  • Android
    Connect
  • 432 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution [Developer] dismissing ideas based on (old) votes?

so im a newbie warning here goesi still suppose we are all valued customers premium or not, which is why i do not understand how an idea that has been put forward many many times, it seems can simply be dismissed because a “similar” idea was posted -...

  • Music Fan
  • so im a newbie warning here goes i still suppose we are all valued customers premium or not, which is why i do not understand how an idea that has been put forward many many times, it seems can simp...
  • CarlosE
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Developer
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution regression: mark as played option has been removed in your episodes

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Music Fan
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • danielmcgee
  • Music Fan
  • 1003 Views
  • 6 replies
  • 0 likes
  • Onkyo
  • 1003 Views
  • 6 replies
  • 0 likes

sound bites

hi, is there a way to stop these small videos' thumbnails coming up above the 'recenty on the home screen? pretty sure it's a new feature, though i don't know who half of these people are and i liked how it was before.

  • Newbie
  • hi,   is there a way to stop these small videos' thumbnails coming up above the 'recenty  on the home screen? pretty sure it's a new feature, though i don't know who half of these peopl...
  • 261 Views
  • 0 replies
  • 0 likes
  • Other
  • 261 Views
  • 0 replies
  • 0 likes

Roku Tv Connection issues

Hello,I would like to ask you, how to fix the fact that Spotify stopped playing on Roku Tv.I tried to used Spotify app on my phone, to play music on Roku Tv.I contacted Roku support and they tried everything to fix this issue.Please help!

  • Newbie
  • Hello, I would like to ask you, how to fix the fact that Spotify stopped playing on Roku Tv. I tried to used Spotify app on my phone, to play music on Roku Tv. I contacted Roku support and they tr...
  • Len38
  • Music Fan
  • 698 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 698 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song Playback Stopped on PS4

PlanPremiumCountryPremium- GermanyResidence- BangladeshDevicePS4Operating SystemVersion 9.0 My Question or IssueIt's a very complicated thing for whatever reason.I recently got premium and connected my ps4 account to my Spotify account. It worked fin...

  • Regular
  • Plan Premium Country Premium- Germany Residence- Bangladesh Device PS4 Operating System Version 9.0   My Question or Issue It's a very complicated thing for whatever reason. I recent...
  • Aamer_
  • Regular
  • 3326 Views
  • 13 replies
  • 0 likes
  • Connect
    Other
    PlayStation
    Sony
  • 3326 Views
  • 13 replies
  • 0 likes

Superuser Contribution Broken link on investors page

CountryUSDeviceWeb My Question or Issuehttps://investors.spotify.com/ -> scroll down to the footer -> "Gift" link leading to https://www.spotify.com/us/purchase/ecards/ shows the 404 page. (Doesn't really affect me at all just wanted to point it out)

  • Regular
  • Country US Device Web   My Question or Issue https://investors.spotify.com/ -> scroll down to the footer -> "Gift" link leading to https://www.spotify.com/us/purchase/ecard...
  • Eni
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • Other
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! An option to view History/log of songs you've listened to

Ever been at a party or a gathering and someone queued a song on your spotify that you really liked? Only for it to dissapear before you can figure out what song that was? On youtube there is a Log option where you can go back and watch those funny c...

  • Casual Listener
  • Ever been at a party or a gathering and someone queued a song on your spotify that you really liked? Only for it to dissapear before you can figure out what song that was? On youtube there is a Log o...
  • Jᴀᴄᴋ
  • Roadie
  • 370 Views
  • 3 replies
  • 0 likes
  • Other
  • 370 Views
  • 3 replies
  • 0 likes