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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14175 Views
  • 8 replies
  • 1 likes
  • Other
  • 14175 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Google Nest Mini] sound just disapears

PlanPremiumCountryBelgiumDeviceGoogle Nest Mini 2nd generation My Question or IssueSince one week, the play of my Spotify playlists on my google nest mini just stops. When I open the app on my mobile phone, I see that the song is still playing. In th...

  • Casual Listener
  • Plan Premium Country Belgium Device Google Nest Mini 2nd generation     My Question or Issue Since one week, the play of my Spotify playlists on my google nest mini just stops. Whe...
  • Alex
  • Moderator
  • 1057 Views
  • 3 replies
  • 0 likes
  • Other
  • 1057 Views
  • 3 replies
  • 0 likes

Browse not working on PS3

Currently on Premium in AustraliaSpotify working fine on my android phone and PC My Issue is on the PS3 the 'Browse' button isn't working.'Your music' and search works fine, the problem started last week.Logged in and out, PS3 system is up to date, n...

  • Casual Listener
  • Currently on Premium in Australia Spotify working fine on my android phone and PC   My Issue is on the PS3 the 'Browse' button isn't working. 'Your music' and search works fine, the problem ...
  • ahnu
  • Casual Listener
  • 942 Views
  • 3 replies
  • 1 likes
  • ps3
  • 942 Views
  • 3 replies
  • 1 likes

[Subscription] How to find the date when a family member was added to Family Subscription

Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!

  • Newbie
  • Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks! 
  • 340 Views
  • 0 replies
  • 1 likes
  • Subscription
  • 340 Views
  • 0 replies
  • 1 likes

No Discover Weekly since I subscribed 5 months ago

I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!

  • Casual Listener
  • I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!
  • 3enraha
  • Regular
  • 1255 Views
  • 6 replies
  • 1 likes
  • Other
  • 1255 Views
  • 6 replies
  • 1 likes

Bottom part of Web Player doesn't show - it's cut off

PlanPremiumCountrySloveniaDevice(HP Envy x360 13')Operating System(Windows 10) My Question or Issue Hi, Please see attached screenshot. The Web Player does not show in its entirety and it's a pain if I want to toggle anything on the bottom part of th...

  • Visitor
  • Plan Premium Country Slovenia Device (HP Envy x360 13') Operating System (Windows 10)   My Question or Issue   Hi,   Please see attached screenshot. The Web Player does no...
  • Emilia_8
  • Spotify Star
  • 1229 Views
  • 3 replies
  • 2 likes
  • Other
  • 1229 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bring back the ability to download all albums

PlanPremiumDeviceiPad, Pocophone F1, Windows, LinuxOperating SystemiOS 12, Android 8, Windows 10, Ubuntu 19.04 My Question or IssueI get that you guys decided to redo songs and change library and while it is annoying I understand that you guys wont c...

  • Casual Listener
  • Plan Premium Device iPad, Pocophone F1, Windows, Linux Operating System iOS 12, Android 8, Windows 10, Ubuntu 19.04   My Question or Issue I get that you guys decided to redo songs and c...
  • Alex
  • Moderator
  • 14282 Views
  • 12 replies
  • 41 likes
  • Music
  • 14282 Views
  • 12 replies
  • 41 likes

"Recently Played" section in Home tab has not been updated for a long time.

My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?

  • Visitor
  • My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?
  • TreyAnastasio
  • Spotify Star
  • 436 Views
  • 1 replies
  • 1 likes
  • Music
    Other
  • 436 Views
  • 1 replies
  • 1 likes

Why are collaborative Playlists private and some users have them public?

Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in other user profiles and they are public but each time I create one becomes private and no one can see it.

  • Regular
  • Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in  other user profiles and they are public but each time I create one becomes p...
  • gmrdelcielo
  • Regular
  • 1297 Views
  • 5 replies
  • 0 likes
  • Other
  • 1297 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Roku][Developer] Roku does not obey hidden songs in auto-generated playlists.

Hey there,Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar). Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broken player and experience. My Roku3 has the latest Spotify ap...

  • Newbie
  • Hey there, Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar).  Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broke...
  • Elena
  • Moderator
  • 395 Views
  • 2 replies
  • 0 likes
  • Developer
    roku
  • 395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Quality (and Volume level)

PlanPremiumCountryDenmarkDeviceiPhone X and PCOperating SystemiOS 12.2 and Windows 10 Pro My Question or IssueI have a problem. I recently bought Spotify premium to be able to choose which songs I want to listen to and get better music quality. Now h...

  • Regular
  • Plan Premium Country Denmark Device iPhone X and PC Operating System iOS 12.2 and Windows 10 Pro   My Question or Issue I have a problem. I recently bought Spotify premium to be able t...
  • Ver
  • Spotify Legend
  • 3327 Views
  • 7 replies
  • 0 likes
  • Music
    Other
  • 3327 Views
  • 7 replies
  • 0 likes

[iOS][Spotify for Artists] Artists Top 500 rankings won’t change

Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every single way I can to fix it yet it never fixes manual...

  • Regular
  • Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every s...
  • 271 Views
  • 0 replies
  • 0 likes
  • iOS
    Spotify for Artists
  • 271 Views
  • 0 replies
  • 0 likes

Google nest mini would not play spotify more than 10s. Other music apps and radio works fine.

Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. To make sure it was not to do with other problems, I have done the f...

  • Visitor
  • Hi   Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop.   ...
  • 395 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 395 Views
  • 0 replies
  • 2 likes

The search engine in spotify is not working

I have a weird problem with Spotify:When I try to search a song, the following message appears:"Oooops, something went wrong"Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot create a new account because the following message appea...

  • Casual Listener
  • I have a weird problem with Spotify: When I try to search a song, the following message appears: "Oooops, something went wrong" Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot...
  • Sebasty
  • Spotify Star
  • 632 Views
  • 4 replies
  • 0 likes
  • account creating
    save songs
    search engine
  • 632 Views
  • 4 replies
  • 0 likes

horrible streaming

I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting out on a cell phone call. and it happens every ''x'' secon...

  • Gig Goer
  • I just want to tell you guys that your service literally sucks.  I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting o...
  • 257 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mobile
    stream quality
    Streaming Issue
  • 257 Views
  • 0 replies
  • 0 likes

Superuser Contribution My payment was on 17.08 and they ask me to pay again, and it's not even 17.09

Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify Community! I have an issue with the payment of my plan, I was charged on 17.08 for the ...

  • Visitor
  • Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.)   My Question or Issue   Hello there Spotify ...
  • Xenia
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • chromecast
    Connect
    Denon
    Other
    Sony
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect maximum number of devices?

PlanPremiumCountryUSDeviceReproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or IssueDoes Spotify Connect have a device limit? This may sound strange, but across two residences, I have around 60 Spotif...

  • Casual Listener
  • Plan Premium Country US Device Reproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player   My Question or Issue Does Spotify Connect have a device limit?&nb...
  • philmehew
  • Casual Listener
  • 1558 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1558 Views
  • 3 replies
  • 2 likes

[ARTIST PAGE] - Nothing shows at it should!

Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing. On the spotify for artists site it says it's all good and should be visable - but isn't. It...

  • Visitor
  • Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing.  On the spotify for artists site...
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Other
  • 288 Views
  • 1 replies
  • 0 likes

Album

PlanPremiumCountryPhilippinesDevice Samsung A50Operating SystemAndroid 10 My Question or IssueI noticed that there are two (2) Fallen Album by Evanescence available that are created in different time (March 2003 and January 2003). I noticed that when...

  • Visitor
  • Plan Premium Country Philippines Device  Samsung A50 Operating System Android 10   My Question or Issue I noticed that there are two (2) Fallen Album by Evanescence available that...
  • 178 Views
  • 0 replies
  • 0 likes
  • Other
  • 178 Views
  • 0 replies
  • 0 likes