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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 679 Views
  • 4 replies
  • 2 likes
  • Other
  • 679 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17235 Views
  • 8 replies
  • 1 likes
  • Other
  • 17235 Views
  • 8 replies
  • 1 likes

Superuser Contribution Podcasts Don't work

PlanPremiumCountryEgyptDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssuePodcasts don't work on my Spotify app. I can't even find podcast section in the main page. When I try searching a podcast and click on it it shows me the error in...

  • Casual Listener
  • Plan Premium Country Egypt Device Xiaomi mi A2 Operating System Android 10   My Question or Issue Podcasts don't work on my Spotify app. I can't even find podcast section in the main ...
  • Jeremy
  • Spotify Legend
  • 400 Views
  • 3 replies
  • 0 likes
  • Other
  • 400 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player can't play song and if it can, it play for 9 seconds and goes silent

I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinitely skip, and if it stopped at a playable song, it will play ...

  • Newbie
  • I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinit...
  • MafeG
  • Spotify Legend
  • 1009 Views
  • 1 replies
  • 1 likes
  • Other
  • 1009 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa skill not working in malta

PlanPremiumCountryMaltaDeviceAndroid: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakersOperating System(iOS, android, windows 10, mac osx mavric/bigsur, echo) My Ques...

  • Regular
  •   Plan Premium Country Malta Device Android: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakers Operatin...
  • Warmax356
  • Regular
  • 698 Views
  • 2 replies
  • 1 likes
  • 698 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does Discover Weekly always have me the songs I never listen to?

PlanPremiumCountryTaiwanDeviceiPhone/LaptopOperating SystemiOS 15/Windows 10 My Question or IssueI always listen to English and Korean songs every day, but every week when Discover Weekly updates, there are always few Indian songs inside the list. Ev...

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone/Laptop Operating System iOS 15/Windows 10   My Question or Issue I always listen to English and Korean songs every day, but every week when Di...
  • Jeremy
  • Spotify Legend
  • 1070 Views
  • 3 replies
  • 0 likes
  • Other
  • 1070 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data saver does not work with Android Auto

PlanPremiumCountryCanadaDeviceGalaxy S8Operating SystemAndroid 9 When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled.At work, I can stream over LTE for 5 hours or so and use maybe 50MB. When I'm in t...

  • Casual Listener
  • Plan Premium Country Canada Device Galaxy S8 Operating System Android 9   When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled. At wor...
  • MafeG
  • Spotify Legend
  • 1271 Views
  • 3 replies
  • 0 likes
  • Other
  • 1271 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound with second song though appears to be playing

On my LG TV, when I play a list, the first song plays well. Then the second song appears to be playing but there is no sound. Exiting the app and restarting gives the same result. Turning the TV off and restarting: same.

  • Visitor
  • On my LG TV, when I play a list, the first song plays well.  Then the second song appears to be playing but there is no sound.  Exiting the app and restarting gives the same result.  T...
  • MafeG
  • Spotify Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Android 10 head unit for cars - No sound after pressing next - Bug report

Hello,for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM, 64GB storage version).When I'm listening to music and the son...

  • Casual Listener
  • Hello, for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM...
  • Jeremy
  • Spotify Legend
  • 1873 Views
  • 6 replies
  • 0 likes
  • Android
    Other
  • 1873 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Desktop][Spotify for Artists] Multiple artist pages under my name exist. What should I do?

I am releasing my own music and would like to build a following around my name. I have registered my first song through DistroKid Better late than never! However, I have appeared several times before on Spotify offering my voice and writing work unde...

  • Newbie
  • ...as been formed by this latest release. Ultimately, I only want ONE artist page with my name to be featured and to be public since this is where I will be uploading my own music from here on out.&n...
  • CarlosE
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • Desktop
    Spotify for Artists
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove unrelated podcasts on home screen

Hey,Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand what its about? Besides that some of the suggestions a...

  • Gig Goer
  • Hey, Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand w...
  • crostine
  • Gig Goer
  • 364 Views
  • 2 replies
  • 2 likes
  • Other
  • 364 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] NO Advertising to premium users

I pay for premium service so I don't get Advertising This really annoys me I get Announcement that is OBVIOUSLY ADVERTISEMENT! You think you're sneaky Spotify?Your competitors are watching these ideas too, and wasn't long ago you were the underdogso ...

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  • Music Fan
  • I pay for premium service so I don't get Advertising    This really annoys me    I get Announcement that is OBVIOUSLY ADVERTISEMENT!   You think you're sn...
  • CarlosE
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change the time display? 1:54:02 instead of 114:02 for example? I have Android and PC.

My apologies if this topic has already been covered. I searched the community but could not find an answer. I have Spotify installed on my Windows 10 PC and my Android phone. I go back and forth between the two only to be confused by the different me...

  • Casual Listener
  • My apologies if this topic has already been covered.  I searched the community but could not find an answer.  I have Spotify installed on my Windows 10 PC and my Android phone.  I go b...
  • Swearengine
  • Casual Listener
  • 530 Views
  • 2 replies
  • 0 likes
  • Other
  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play songs in Xfinity flex box X1 (Xi6-T)

PlanPremiumCountryUSADevice(Xfinity Flex box X1 Xi6-T)Operating System(hdmi connection to a tv) My Question or IssueThe Spotify app opens and I can sign in, but cant play any song. Other app works fine. Only spotify has problem. It first worked but i...

  • Casual Listener
  • Plan Premium Country USA Device (Xfinity Flex box X1 Xi6-T) Operating System (hdmi connection to a tv)   My Question or Issue The Spotify app opens and I can sign in, but cant play any...
  • CarlosE
  • Moderator
  • 837 Views
  • 3 replies
  • 0 likes
  • Other
  • 837 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Roku TV Spotify App

PlanPremium (family)CountryUnited StatesDevicesiPhone Xs;Roku TV C105X - TCL model 50S425Operating SystemPhone: iOS 14.6Roku TV: 10.0.0 build 4209-93Spotify App VersionPhone app: 8.6.30.968Roku TV app: Version 2.7 build 16 My Question or IssueRecentl...

  • Casual Listener
  • Plan Premium (family) Country United States Devices iPhone Xs; Roku TV C105X - TCL model 50S425 Operating System Phone: iOS 14.6 Roku TV: 10.0.0 build 4209-93 Spotify App Version Pho...
  • Ver
  • Spotify Legend
  • 6796 Views
  • 4 replies
  • 0 likes
  • Other
    TV
  • 6796 Views
  • 4 replies
  • 0 likes

Solved!! Elgato Stream Deck plugin constantly "throttled"

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 Professional My Question or IssueRecently I keep getting a "throttled" message on my Elgato Stream Deck, even after having enabled access to Spotify from it. I assume that some throttlin...

  • Casual Listener
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10 Professional   My Question or Issue Recently I keep getting a "throttled" message on my Elgato Stream Deck, even ...
  • Spectrumnist
  • Casual Listener
  • 32899 Views
  • 10 replies
  • 20 likes
  • 32899 Views
  • 10 replies
  • 20 likes

Superuser Contribution Spotify on LG TV volume loud/silent during same song

Hi,using the Spotify-App on a LG TV, some songs get loud/silent/loud/silent during the same song, which is very annoying. How can I get rid of that? RegardsMartin PlanPremiumCountry DeviceLG TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) M...

  • Newbie
  • Hi, using the Spotify-App on a LG TV, some songs get loud/silent/loud/silent during the same song, which is very annoying. How can I get rid of that?   Regards Martin     Plan ...
  • CarlosE
  • Moderator
  • 510 Views
  • 1 replies
  • 0 likes
  • TV
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast search episodes load, then disappear

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue When I go to search for podcast episodes, the search results will load for a second, then disappear. If I do a search, then go down to Podcast Episodes, click See All, the...

  • Newbie
  •   Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue   When I go to search for podcast episodes, the search results will load for a sec...
  • Jeremy
  • Spotify Legend
  • 346 Views
  • 2 replies
  • 0 likes
  • Other
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution Curious podcasts on home screen

In the Spotify desktop app, on the home screen, is it normal to see the same set of podcasts promoted all the time? The reason I ask is that most of the home page is usually content that is associated with my listening habits, yet the page seems to b...

  • Regular
  • In the Spotify desktop app, on the home screen, is it normal to see the same set of podcasts promoted all the time?   The reason I ask is that most of the home page is usually content that is ...
  • Mihail
  • Spotify Legend
  • 320 Views
  • 2 replies
  • 0 likes
  • Other
  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps auto-playing when I skip songs instead of staying paused

PlanFree/PremiumCountryUSA DeviceiPhone 11 & MacBook Pro My Question or Issue When I pause my music, and skip to the next song, it starts auto-playing that song. I want the music to stay paused when I’m skipping so that I’m not hearing the first 2 se...

  • Casual Listener
  •   Plan Free/Premium Country USA  Device iPhone 11 & MacBook Pro   My Question or Issue   When I pause my music, and skip to the next song, it starts auto-playing tha...
  • Mihail
  • Spotify Legend
  • 1196 Views
  • 1 replies
  • 0 likes
  • Other
  • 1196 Views
  • 1 replies
  • 0 likes