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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1520 Views
  • 15 replies
  • 5 likes
  • Other
  • 1520 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17561 Views
  • 8 replies
  • 1 likes
  • Other
  • 17561 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Sudden loss of listeners

PlanPremiumCountryUruguayDeviceHuaweiOperating SystemAndroid My Question or IssueHi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for Artists dashboard. My band was in his all-time listeners peak and all of a ...

  • Casual Listener
  • Plan Premium Country Uruguay Device Huawei Operating System Android   My Question or Issue Hi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for...
  • Elena
  • Moderator
  • 2375 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 2375 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution An Unexpected Error has occurred.

PlanFree/PremiumCountryJapanDeviceChromebook, iPad 5th or 6th generationOperating System(iOS 10- and I don't know what the operating system is for the chromebook) My Question or IssueSo recently whenever I open the community website (from the Notific...

  • Composer
  • Plan Free/Premium Country Japan Device Chromebook, iPad 5th or 6th generation Operating System (iOS 10- and I don't know what the operating system is for the chromebook)   My Question o...
  • Kiril
  • Moderator
  • 8418 Views
  • 7 replies
  • 1 likes
  • Other
  • 8418 Views
  • 7 replies
  • 1 likes

No to Podcasts

Why oh why are we subjected to see what Podcasts are available on Spotify?!!If I wanted to listen to people waffling on and on in a monologue I would listen to Radio 4 and not pay the premium subscription for Spotify!!!I don't want to see Podcasts......

  • Newbie
  • Why oh why are we subjected to see what Podcasts are available on Spotify?!! If I wanted to listen to people waffling on and on in a monologue I would listen to Radio 4 and not pay the premium subs...
  • claytonzaugg
  • Music Fan
  • 300 Views
  • 1 replies
  • 0 likes
  • Other
  • 300 Views
  • 1 replies
  • 0 likes

Bug: Liked Songs - shuffle memory

When playing through my Liked Songs in order (not on shuffle), and I close and re-open the app (Windows or Android), Spotify has remembered which song I was playing and the point in the song where I left off (good), but it has forgotten that I was no...

  • Newbie
  • When playing through my Liked Songs in order (not on shuffle), and I close and re-open the app (Windows or Android), Spotify has remembered which song I was playing and the point in the song where I ...
  • 269 Views
  • 0 replies
  • 1 likes
  • Other
  • 269 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify command play..... goes to queue

When i connect my samsung to the car, i give the command to play one song.Google assistant says i got it you want to play this song. Then spotify keeps playing the old one and the song i asked for goes to queue.How can spotify play the song i ask, wi...

  • Newbie
  • When i connect my samsung to the car, i give the command to play one song. Google assistant says i got it you want to play this song. Then spotify keeps playing the old one and the song i asked for ...
  • Kiril
  • Moderator
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution The bleep show

To be honest I am tired of finding this show called the bleep show on my home page. The picture for the show is of 2 girls with there tops showing but they are censored. Is there anyway y’all could change it to something more appropriate?

  • Newbie
  • To be honest I am tired of finding this show called the bleep show on my home page. The picture for the show is of 2 girls with there tops showing but they are censored. Is there anyway y’all could c...
  • Novy
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • Other
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution timer system in spotify.

I personally feel spotify can bring up customised timer music system in their spotify premium package , where in if a person sets a particular time then spotify would play the song at that time which not only interests people but also would give them...

  • Regular
  • I personally feel spotify can bring up customised timer music system in their spotify premium package , where in if a person sets a particular time then spotify would play the song at that time which...
  • MafeG
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not showing playing song on remote device while using Spotify Connect in liked playlist

PlanPremiumCountryThailandDevice(iPad 8th Gen, Redmi Note 8 Pro, Windows 10 pc)Operating System(iPadOS 15.0, Android 11, Windows 10) My Question or IssueI can't see playing songs on remote device but the song will be played normally on the receiver d...

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  • Regular
  • Plan Premium Country Thailand Device (iPad 8th Gen, Redmi Note 8 Pro, Windows 10 pc) Operating System (iPadOS 15.0, Android 11, Windows 10)   My Question or Issue I can't see playing s...
  • Ver
  • Spotify Legend
  • 1774 Views
  • 11 replies
  • 0 likes
  • Connect
  • 1774 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify Won't open on my ps4!

I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help please! *sorry for the bad English

  • Regular
  • I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help please...
  • DennyPaul45
  • Newbie
  • 6793 Views
  • 5 replies
  • 4 likes
  • 6793 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Always show R18 information on App

PlanPremium DuoCountry: Taiwan DeviceiPhone 12 and iPad 8Operating SystemiOS 15 My Question or IssueAlways show R18 information on App, already turn off Explicit Content in setting. I will attached related screen image for your reference, please solv...

  • Regular
  • Plan Premium Duo Country: Taiwan   Device iPhone 12 and iPad 8 Operating System iOS 15   My Question or Issue Always show R18 information on App, already turn off Explicit Content...
  • EricKang
  • Regular
  • 725 Views
  • 4 replies
  • 1 likes
  • Other
  • 725 Views
  • 4 replies
  • 1 likes

Only "Normal" audio quality when streaming to Spotify Connect / Google Cast!

Spotify Premium - USAdevice: JBL Link 300 - Google Cast-enabled speaker= Hi, Per https://twitter.com/SpotifyCares/status/1321669016734359553,there is only Normal audio quality when casting to Spotify Connect / Google Cast. Due to COVID most of us are...

  • Regular
  •   Spotify Premium - USA device: JBL Link 300 - Google Cast-enabled speaker=   Hi,   Per https://twitter.com/SpotifyCares/status/1321669016734359553, there is only Normal au...
  • Sharpninja
  • Casual Listener
  • 839 Views
  • 2 replies
  • 0 likes
  • Connect
  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need AutoQueue dsiable option as Google nest keeps playing the queue even if AutoPLay disabled

PlanPremiumCountryAustraliaDeviceSamsung 10e, Google nest audioOperating SystemAndroid, Latest update. Google latest device and updatesMy Question or IssueI think Spotify needs an option for autoLOADing the play queue with suggested content or not.Ev...

  • Newbie
  • Plan Premium Country Australia Device Samsung 10e, Google nest audio Operating System Android, Latest update. Google latest device and updates My Question or Issue I think Spotify ne...
  • CarlosE
  • Moderator
  • 442 Views
  • 2 replies
  • 4 likes
  • 442 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Unsubscribe from a SINGLE forum topic, instead of ALL

Hi,I would like to unsubscribe from email notifications for ONE particular discussion on this forum. I have gone through all settings (I think) but I can't find it. I can click 'unsubscribe' in the email I receive, but then I get unsubscribed from AL...

  • Music Fan
  • Hi, I would like to unsubscribe from email notifications for ONE particular discussion on this forum. I have gone through all settings (I think) but I can't find it. I can click 'unsubscribe' in the...
  • Eni
  • Moderator
  • 284 Views
  • 2 replies
  • 0 likes
  • Other
  • 284 Views
  • 2 replies
  • 0 likes

Ps4, error on start up of app.

PlanFreeCountry ireland DevicePlayStation 4 My Question or IssueWhen I start the Spotify app it tries to load for about 10 seconds but then just says error (see attached pic). There is a long number underneath but it's always different. I have tried ...

  • Casual Listener
  • Plan Free Country ireland   Device PlayStation 4   My Question or Issue When I start the Spotify app it tries to load for about 10 seconds but then just says error (see attached pic...
  • rubenszabo
  • Newbie
  • 2588 Views
  • 3 replies
  • 3 likes
  • PlayStation
  • 2588 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution [Incorrect Label] VIVA

Plan: Premium (Duo)Country: ItalyDevice: Redmi Note 9Operating System: Android 11 My Question or IssueI'd like to report a incorrectly labelled artist in a track on a user made playlist (https://open.spotify.com/album/6mhCjA83BVrWE6vecO8Cma?si=kLNqdq...

  • Casual Listener
  • Plan: Premium (Duo) Country: Italy Device: Redmi Note 9 Operating System: Android 11   My Question or Issue I'd like to report a incorrectly labelled artist in a track on a ...
  • Jeremy
  • Spotify Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • music
  • 204 Views
  • 1 replies
  • 0 likes

How do I know Automix is working?

Hi there! So I created a playlist with hundreds of songs for a party with different genres, but that they can be played with a smooth transition. I have the Automix feature on, but I'm not sure is working, so how do I know it is actually working? How...

  • Newbie
  • Hi there!   So I created a playlist with hundreds of songs for a party with different genres, but that they can be played with a smooth transition. I have the Automix feature on, but I'm not...
  • 708 Views
  • 0 replies
  • 0 likes
  • Other
  • 708 Views
  • 0 replies
  • 0 likes

Solved!! [Incorrect Label] Elisa

Plan: PremiumCountry: ItalyDevice: PCOperating System: Windows 10 My Question or IssueOn the artist page of Italian artist Elisa (https://open.spotify.com/artist/2ARH58Hit3yC6ziGdhma23?si=9nEOByt8RqKLRme21oiFmA) under Singles and EPs there is a 2021 ...

  • Casual Listener
  • Plan: Premium Country: Italy Device: PC Operating System: Windows 10   My Question or Issue On the artist page of Italian artist Elisa (https://open.spotify.com/artist/2ARH58Hit3yC6zi...
  • AdamDam
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • music
  • 255 Views
  • 1 replies
  • 0 likes

AirPlay From Spotify

Hi All, I am hoping this Idea will reach enough votes so that Spotify can fix the issue. I am unable to AirPlay any Spotify music to my Apple HomePod, both devices are running iOS 15.1. I have tried AirPlay to other devices within Spotify and it does...

  • Visitor
  • Hi All,   I am hoping this Idea will reach enough votes so that Spotify can fix the issue. I am unable to AirPlay any Spotify music to my Apple HomePod, both devices are running iOS 15.1. I ha...
  • 1639 Views
  • 0 replies
  • 29 likes
  • 1639 Views
  • 0 replies
  • 29 likes

Superuser Contribution [iOS][Search] Playlist Search Feature Broken / Inconsistent

Hi, I've found the playlist search feature to be broken. For example, if I'm searching from within another person's account for a playlist that I've created, I am very unlikely to find it. Even when searching in the exact terms in "quotes" it still d...

  • Newbie
  • ...hen searching in the exact terms in "quotes" it still does not come up. I know the playlist is public; that's not the problem. I have spoken with someone in Spotify support about this issue and they r...
  • Jeremy
  • Spotify Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hacked and selling artist

The artist Screaming Trees was hacked by someone, as a result of which his profile photo and biography were changed. The biography contains a link to the attacker's Instagram, where there is a link to his Telegram. By clicking on it, you can make sur...

  • Newbie
  • The artist Screaming Trees was hacked by someone, as a result of which his profile photo and biography were changed. The biography contains a link to the attacker's Instagram, where there is a l...
  • Jeremy
  • Spotify Legend
  • 2517 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 2517 Views
  • 5 replies
  • 0 likes