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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

42800 Views

7 replies

2 likes

  • 42800 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Boehmin

Visitor

34396 Views

184 replies

16 likes

Other
  • 34396 Views
  • 184 replies
  • 16 likes

Superuser Contribution Spotify keeps adding unwanted tracks to my personal playlist.

How can I stop Spotify playing unwanted and disliked tracks after every 3 or 4 of my own chosen tracks on my playlist. It is the free version but I should not be forced to listen to tracks I don’t want or like. It’s driving me mad!! It has only been ...

Visitor

How can I stop Spotify playing unwanted and disliked tracks after every 3 or 4 of my own chosen tracks on my playlist. It is the free version but I should not be forced to listen to tracks I don’t w...

Eni

Moderator

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution App function reduced in Spotify connect with Fire TV

PlanPremiumCountryGerDeviceAmazon Fire TV Cube via LAN cable, smartphone Android via WLAN After installation of Spotify on Amazon Fire TV there was a complete functionality of the Spotify app with song history and songlist radio as well as the oppurt...

Newbie

Plan Premium Country Ger Device Amazon Fire TV Cube via LAN cable, smartphone Android via WLAN   After installation of Spotify on Amazon Fire TV there was a complete functionality of the ...

AlejaR

Moderator

629 Views

1 replies

0 likes

Other
  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Where is the personalized merch shop?

I might have been part of an experiment in the app that would show me merch from my favorite artists.That was cool! I saw some interesting stuff but couldn’t properly browse it at that time and can’t find the link now.Where is it?

Casual Listener

I might have been part of an experiment in the app that would show me merch from my favorite artists. That was cool! I saw some interesting stuff but couldn’t properly browse it at that time and c...

Bittencourt

Spotify Star

1042 Views

1 replies

1 likes

  • 1042 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to Share Songs to Instagram Story

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S22Operating SystemAndroid 13Spotify Version 8.7.84.382Instagram Version261.0.0.21.111 My Question or IssueWhenever I try to share a song from the Spotify app to Instagram for a story, Spotify brings m...

Casual Listener

Plan Premium Family Country USA Device Samsung Galaxy S22 Operating System Android 13 Spotify Version  8.7.84.382 Instagram Version 261.0.0.21.111   My Question or Issue Whene...

Novy

Moderator

36466 Views

71 replies

2 likes

Other
Samsung
  • 36466 Views
  • 71 replies
  • 2 likes

Solved!!Superuser Contribution Echo Studio temporary dips in volume.

PlanPremium familyCountryUKDeviceEcho Studio My Question or IssueRecently music played through my Echo Studio temporarily and for only a second or two reduces the volume, I can still hear the music faintly, then returns to normal. As you can imagine ...

Music Fan

Plan Premium family Country UK Device Echo Studio   My Question or Issue Recently music played through my Echo Studio temporarily and for only a second or two reduces the volume, I can s...

Simha74

Visitor

4126 Views

18 replies

0 likes

Other
  • 4126 Views
  • 18 replies
  • 0 likes

Superuser Contribution How can I change the monthly payment to anual payment?

I have the monthly payment with my card, it is an automatic payment but i actually like to change for an anual payment.

Visitor

I have the monthly payment with my card, it is an automatic payment but i actually like to change for an anual payment.

Dian

Spotify Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add all playlists to profile

Premium, any countryDevice: anyOperating System: any Hello, I'd like to share all of my playlists with my spotify family members. How can I do that? Do I have any other solution than going through all of my 100+ playlists and add them to my profile?I...

Newbie

Premium, any country Device: any Operating System: any   Hello, I'd like to share all of my playlists with my spotify family members. How can I do that? Do I have any other so...

AlejaR

Moderator

1135 Views

1 replies

0 likes

Other
  • 1135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist repeating first three songs without repeat on.

When listening to my 2022 wrapped playlist and only that playlist it repeats the first three songs. If I skip or start playing further down the playlist it will play 2-3 songs then go back to the first three songs in that playlist. I’ve tested anothe...

Visitor

When listening to my 2022 wrapped playlist and only that playlist it repeats the first three songs. If I skip or start playing further down the playlist it will play 2-3 songs then go back to the fir...

OscarDC

Moderator

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Spitify Kids app nicht im amazon appstore, wieso?

Für amazon kids fire tablet können nur apps aus dem amazon store verwendet werden. Spotify existiert aber die kidsversion ist nicht enthalten. Amazon verweist hier auf spotify. Wird das geändert? Wäre sinnvoll und würde vielen Eltern gefallen

Visitor

Für amazon kids fire tablet können nur apps aus dem amazon store verwendet werden. Spotify existiert aber die kidsversion ist nicht enthalten. Amazon verweist hier auf spotify. Wird das geändert? Wär...

707 Views

0 replies

2 likes

  • 707 Views
  • 0 replies
  • 2 likes

PS5 not working

PlanFreeCountryEngland DevicePS5Operating SystemPS5? My Question or IssueI got a PS5 for Christmas, but when I try loading music from the menu it says there was a problem loading my content. When loading the app it sticks on a gray screen

Visitor

  Plan Free Country England  Device PS5 Operating System PS5?   My Question or Issue I got a PS5 for Christmas, but when I try loading music from the menu it says there was ...

Bittencourt

Spotify Star

4974 Views

1 replies

0 likes

Connect
Music
Other
PlayStation
  • 4974 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Play Songs on Repeat

Maybe make it so that you can play songs on repeat without premium on mobile? Keep the rest of the premium features to premium, and I'm not saying to get rid of the whole premium idea. But here's my reasoning: people who are neurodivergent (such as m...

Visitor

Maybe make it so that you can play songs on repeat without premium on mobile? Keep the rest of the premium features to premium, and I'm not saying to get rid of the whole premium idea. But here's my ...

AlejaR

Moderator

1323 Views

1 replies

0 likes

Mobile
Other
  • 1323 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on Tesla only shows first 100 songs for playlists

When using the Spotify app in the Tesla infotainment system, it is only showing the first 100 songs when you are playing one of your own playlists that has over 100 songs. Can this issue be fixed? I've seen other people online having this same issue.

Casual Listener

When using the Spotify app in the Tesla infotainment system, it is only showing the first 100 songs when you are playing one of your own playlists that has over 100 songs. Can this issue be fixed? I'...

maracucho97

Casual Listener

7588 Views

2 replies

0 likes

Other
  • 7588 Views
  • 2 replies
  • 0 likes

Superuser Contribution No music when using Spotty in Denmark

Since last week, I can't hear music via Michael Herger's plugin "Spotty" for LMS.It seems to be a local problem for Danish users - pls check this support thread: [Announce] Spotty 4.0 - integrate local library with your Spotify collection (LMS 8+) - ...

Casual Listener

Since last week, I can't hear music via Michael Herger's plugin "Spotty" for LMS. It seems to be a local problem for Danish users - pls check this support thread:   [Announce] Spotty 4.0 - in...

444444444

Newbie

2774 Views

7 replies

1 likes

Other
  • 2774 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can't listen to music on windows app

PlanPremiumOperating SystemWindows 10 My Question or IssueHey, I am unable to listen to songs on the windows app as when I click play it displays a message saying "Spotify can't play this right now if you have the file on your computer you can import...

Casual Listener

  Plan Premium Operating System Windows 10   My Question or Issue Hey, I am unable to listen to songs on the windows app as when I click play it displays a message saying "Spotify ca...

OscarDC

Moderator

593 Views

4 replies

0 likes

Other
  • 593 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can’t make episodes anymore

I used to make episodes on my account but now the feature is gone. I might just not be able to locate it anymore, but I’ve looked everywhere.

Casual Listener

I used to make episodes on my account but now the feature is gone. I might just not be able to locate it anymore, but I’ve looked everywhere.

Vasil

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Did Spotify change something to playlist because I can't see collaborators

Previously it showed the owner and the number of collaborators. Tapping that would show the collaborators list but now it just shows the owner and tapping that just takes one to the owner's profile.... I'm using an Android btw

Regular

Previously it showed the owner and the number of collaborators. Tapping that would show the collaborators list but now it just shows the owner and tapping that just takes one to the owner's profile.....

SierraZay

Regular

1078 Views

12 replies

0 likes

  • 1078 Views
  • 12 replies
  • 0 likes

Superuser Contribution How do I reactivate my collaborators link to a premium spotify playlist?

For a christmas present to our clients we made a public x-mas playlist where we could all colaborate to add songs. Now the link has expired (7 days) though I need to reactivate the same link since it was sent by a QR code (I cannot simply make anothe...

Visitor

For a christmas present to our clients we made a public x-mas playlist where we could all colaborate to add songs. Now the link has expired (7 days) though I need to reactivate the same link since it...

Vasil

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else's spotify randomly playing on our speaker

About 2 months ago our Samsung soundbar (HW-S60A) came on and played loud music. We could not control the volume with the remote control. I checked SmartThings and it showed spotify was playing. Weird. We don't use spotify but have an account. We dis...

Newbie

About 2 months ago our Samsung soundbar (HW-S60A) came on and played loud music. We could not control the volume with the remote control. I checked SmartThings and it showed spotify was playing. Weir...

Vasil

Moderator

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes