Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6810 Views
  • 48 replies
  • 6 likes
  • Other
  • 6810 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19038 Views
  • 9 replies
  • 2 likes
  • Other
  • 19038 Views
  • 9 replies
  • 2 likes

Top 50 and Viral 50 Country Information

Plan: Premium (Student)Country: United StatesDevice: Laptop (Nitro 5)Operating System: Windows 10My Question or IssueI joined Spotify Saturday and I have absolutely loved the Top 50 and Viral 50 charts for each country. As an anthropology major with ...

  • Casual Listener
  • Plan: Premium (Student) Country: United States Device: Laptop (Nitro 5) Operating System: Windows 10 My Question or Issue I joined Spotify Saturday and I have absolutely loved the...
  • porazonycreeper
  • Music Fan
  • 647 Views
  • 1 replies
  • 1 likes
  • Other
  • 647 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songkick data appears on wrong artist page

Hello. My name is Daniel Jensen (spotify:artist:5wU8iAA0dSdEmc29uq9DJk). I have a concert coming up (spotify:concert:5msaCJBvsCMTtbmFt0KkDy), however, it is listed under the wrong artist (spotify:artist:7eMJPFGihekW18iZHcvxPa).Here's a link to my son...

  • Newbie
  •   Hello. My name is Daniel Jensen (spotify:artist:5wU8iAA0dSdEmc29uq9DJk). I have a concert coming up (spotify:concert:5msaCJBvsCMTtbmFt0KkDy), however, it is listed under the wrong artist...
  • CarlosE
  • Moderator
  • 607 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 607 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community][Other] User language: respect browser settings and user preferences

I speak English. I moved from the UK to Belgium. Guess what: I still speak English.My browser is telling the website with every request that I prefer English (Accept-Language headers). But you're asking me to manage my preferences in French, a langua...

  • Casual Listener
  • I speak English. I moved from the UK to Belgium. Guess what: I still speak English. My browser is telling the website with every request that I prefer English (Accept-Language headers). But you're...
  • Kiril
  • Moderator
  • 624 Views
  • 5 replies
  • 0 likes
  • Other
  • 624 Views
  • 5 replies
  • 0 likes

[All Platforms][Other] Opportunity for master thesis

Hi!I am a last year master student at Stockholm student cyber security and will complete my masters mid-2018.I am keen to perform quantitative analysis on the risks associated with cyber security after moving the ERP systems to cloud. Cybersecurity d...

  • Newbie
  • Hi! I am a last year master student at Stockholm student cyber security and will complete my masters mid-2018. I am keen to perform quantitative analysis on the risks associated with cyber securi...
  • bittergod
  • Music Fan
  • 678 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Other
  • 678 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Desktop][Social] Facebook tab

I'm sorry if this has been posted before, but I couldn't find a thread that was allowing me to post, and I did want to give some feedback. For months and months and months, until just today, when I finally figured out how to get rid of the damn thing...

  • Newbie
  • I'm sorry if this has been posted before, but I couldn't find a thread that was allowing me to post, and I did want to give some feedback.   For months and months and months, until just today,...
  • CarlosE
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • Desktop
    Social
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to turn off flash card pop ups

The flash card (pop up ads) should have an option to be disabled. In a subscription service that we pay for these ads are frustrating and insulting. Spotify labels them as "friendly suggestions" or whatever... But they are advertisements. I'd like an...

  • Newbie
  • The flash card (pop up ads) should have an option to be disabled. In a subscription  service that we pay for these ads are frustrating and insulting. Spotify labels them as "friendly suggestions...
  • MafeG
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 2 likes
  • Other
  • 261 Views
  • 1 replies
  • 2 likes

Superuser Contribution BlueSound Nodi 2i randomly removed from device list in Spotify App

This player will work fine for two weeks. Then all of a sudden it will no longer play Spotify through the Spotify Connect App and the device is no longer listed in the device list in the Spotify App. As soon as I power cycle the Node 2i, it automatic...

  • Regular
  • This player will work fine for two weeks. Then all of a sudden it will no longer play Spotify through the Spotify Connect App and the device is no longer listed in the device list in the Spotify App....
  • schexc
  • Regular
  • 1679 Views
  • 13 replies
  • 0 likes
  • Connect
    Other
  • 1679 Views
  • 13 replies
  • 0 likes

Superuser Contribution Playlist Sabotage!

PlanPremiumCountryUK My Question or IssueSo, I've been playlisting for some years and one of my niche playlists has organically grown to four figure followers. It's well cared for and people like it. So, naturally, here come the playlist saboteurs......

Screenshot 2021-11-09 122135.png
  • Regular
  • Plan Premium Country UK   My Question or Issue So, I've been playlisting for some years and one of my niche playlists has organically grown to four figure followers. It's well cared for an...
  • CarlosE
  • Moderator
  • 448 Views
  • 3 replies
  • 1 likes
  • Other
  • 448 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Podcasts] Spotify's Podcast censorship policies

I would like to know what specific and not just vague or meaningless generalizations can be offered to explain why Spotify deems one podcast as acceptable and another as unacceptable. Any podcast content that beaks existing state or federal laws, suc...

  • Visitor
  • I would like to know what specific and not just vague or meaningless generalizations can be offered to explain why Spotify deems one podcast as acceptable and another as unacceptable. Any podcast con...
  • Alex
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Mobile
    Podcasts
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Other] Enable feedback on FAQ

Trying to figure out why things just don't work the way I expect (or WHY) I stumble across FAQ posts over and over.However, some of the answers and instructions seem to be flawed, outdated, or to be missing the point by a tidbit.It is possible to giv...

  • Roadie
  • Trying to figure out why things just don't work the way I expect (or WHY) I stumble across FAQ posts over and over. However, some of the answers and instructions seem to be flawed, outdated, or to b...
  • Alex
  • Spotify Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • Other
  • 330 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast episodes gone

PlanPremiumCountryGermanyDeviceSamsung Galaxy A8Operating SystemAndroid My Question or IssueI've been listening to the "Chatty Broads" Podcast. They have a little over 300 episodes and I've started listening from the newest ones back to the oldest ep...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy A8 Operating System Android    My Question or Issue I've been listening to the "Chatty Broads" Podcast. They have a little over&...
  • Kiril
  • Moderator
  • 386 Views
  • 3 replies
  • 0 likes
  • Other
  • 386 Views
  • 3 replies
  • 0 likes

Podcast and music at the same time

Hi all I'm a premium user for music at home using sonos but I listen to podcasts when out and about. Some of my favourite podcast are moving to spotify only. But when I listen to a podcast at work which is available for free my family gets kicked off...

  • Casual Listener
  • Hi all I'm a premium user for music at home using sonos but I listen to podcasts when out and about. Some of my favourite podcast are moving to spotify only. But when I listen to a podcast at work wh...
  • 1277 Views
  • 0 replies
  • 4 likes
  • Podcast Discussion
  • 1277 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution [Desktop][Playlists] Apple watch and artist royalties

When I download a playlist to my Apple Watch and listen there, do artists get credit for the spins on that device?

  • Casual Listener
  • When I download a playlist to my Apple Watch and listen there, do artists get credit for the spins on that device?
  • Xenia
  • Moderator
  • 612 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Post in this forum fails if not logged in before

Post in this forum fails if not logged in before When I post here and I am not logged in before, I always get an error and my post is lost. That is pretty bad usability ...Chromecast does not Apply, but no tag with "Web" was available (Even Though th...

  • Roadie
  • Post in this forum fails if not logged in before   When I post here and I am not logged in before, I always get an error and my post is lost. That is pretty bad usability ... Chromecast doe...
  • Jeremy
  • Spotify Legend
  • 499 Views
  • 3 replies
  • 0 likes
  • 499 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song not showing on upcoming tab

PlanFreeCountryIsraelDevicedesktopOperating SystemWindows 10Hi all,I up;oaded a song via distrokid and it seems it skipped straight to being released without spending any time in the upcoming tab. What have I done wrong? should I have written a relea...

  • Newbie
  • Plan Free Country Israel Device desktop Operating System Windows 10 Hi all, I up;oaded a song via distrokid and it seems it skipped straight to being released without spending any time in th...
  • Eni
  • Moderator
  • 299 Views
  • 1 replies
  • 0 likes
  • music
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off Genius on Google Nest Hub?

How do I turn off "Genius"? I just tried to find out the name of the song that was playing on my Google Home Hub but all I had was some tiny text featuring info about why the song was written. I've bought a device with a screen so I can see artist/so...

  • Casual Listener
  • How do I turn off "Genius"?   I just tried to find out the name of the song that was playing on my Google Home Hub but all I had was some tiny text featuring info about why the song was writte...
  • Larkspeed
  • Newbie
  • 1139 Views
  • 2 replies
  • 0 likes
  • Other
  • 1139 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I search for just podcasts using operator? And short podcasts?

How can I search for just podcasts using operator?Is there an operator I can use to search for podcasts?E g: "type:podcast daily" Secondly, how can I search for short podcasts? I want to search for a certain lengthE g "type:podcast daily length:<10mi...

  • Music Fan
  • How can I search for just podcasts using operator? Is there an operator I can use to search for podcasts? E g: "type:podcast daily"   Secondly, how can I search for short podcasts? I want to...
  • chipbite
  • Music Fan
  • 246 Views
  • 2 replies
  • 0 likes
  • Other
  • 246 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Notifications with artist

I would really like the feature of getting notified when an artist that I’m following comes out with a new album, song, and whenever they are featured on a song. I know they give you notifications when new albums come out but it isn’t always consiste...

  • Casual Listener
  • I would really like the feature of getting notified when an artist that I’m following comes out with a new album, song, and whenever they are featured on a song. I know they give you notifications wh...
  • CarlosE
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Regarding autoplay

I have an idea regarding autoplay, why not #!%>&# respecting the users choice to disable autoplay and STOP inserting other songs into the queue when autoplay is DISABLED! An yes, I have a Premium Account, for now, so you think I should be able to dec...

  • Casual Listener
  • I have an idea regarding autoplay, why not #!%>&# respecting the users choice to disable autoplay and STOP inserting other songs into the queue when autoplay is DISABLED! An yes, I have a Prem...
  • Godwhacker
  • Gig Goer
  • 520 Views
  • 5 replies
  • 2 likes
  • Other
  • 520 Views
  • 5 replies
  • 2 likes