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Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
PlanPremiumCountryIndiaDeviceMicrosoft Edge browser on PCOperating SystemWindows 10 Pro My IssueWhile playing a playlist on Spotify Web Player, the songs stops abruptly for no reason. You then have to reload the page to start listening again. Please ...
Hey there. I noticed an unrecognized device showing up on my "Devices" tab. There is an Amazon FireTV. I only use my account on my PC, Samsung phone, and Playstation 4. I have a family account, and they have a few other devices, but none are a FireTV...
PlanPremium CountryRussia DeviceAll Operating SystemAll My Question or IssueHello Spotify. You have a problem with "Half-Life: Alyx (Chapter 3, "Is Or Will Be")" album (link: https://open.spotify.com/artist/4i97NtHzixj3TurTCv3rkX). You attach this al...
PlanPremium then freeCountryFranceDeviceDesktop, Phone x2Operating SystemWindows 10, Android (Huawei), Android (Samsung) My Question or IssueWhenever I try to listen to the "Poterless" podcast, it has troubles loading. Even if I let it paused for a c...
Plan - PremiumCountry - CanadaDevice - iPhone8 plusOperating System - iOS 13My Question or IssueI placed an order for google nest using the promotional link, but due to a typo in the address, it ended up back to google warehouse. I spoke with custome...
I have the web player running along side the desktop app for testing purposes. I have Windows 10 with all updates, and the latest verison of Spotify Desktop App. I am a subscriber, and have enabled high quality streaming in the app. When I stream mus...
PlanFree/PremiumCountryUnited StatesDevicePSrOperating System My Question or IssueSo whenever I try to access Spotify through the app on PlayStation it loads infinitely. When I try to use it through the quick menu and select a playlist it says "Song ...
I have one playlist in particular that only contains music from two artists. IT is a total of 63 songs. 35 are from one artist, 28 are from another. No matter how many times I've tried enabling and disabling Shuffle in this playlist, it ALWAYS, witho...
PlanPremiumCountryFRANCEOperating SystemWindows 7 Hi,Since last week, the web player doesn't work anymore on my professional computer. The web player displays a black page and there is a Js error (globalThis is not defined) I've already tried, reset ...
Device: Samsung Galaxy A40 Hello.So this year my Spotify has started to keep having this problem since May. I start a song from my liked songs list, and the tab often appears below. But then hours later, or the next day, the liked songs playlist bar ...
PlanPremiumCountrySweden DeviceChromebook, AcerOperating SystemAndroid My Question or IssueI just wonder when the desktop version of spotify will arrive on Chromebook so I can see what my friends are listening to and so I can see my own followers,
Hi all, I’m the Product Manager for the Big Screen Experience here at Spotify. As you may have noticed, we have made a change recently in how the Chromecast app looks and performs. Our main goal with this change was to rebuild the underlying infrastr...
I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify. I’ve disconnected the Sonos and Spotify apps countless times. I’ve removed cache and removed a...
Since a couple of weeks ago, my Sonos Play 5 (G2) started appearing in the Spotify App as a Google Cast device, rather than a Spotify Connect enabled device - as it would usually do. I much prefer to use Spotify Connect across all my speakers and wou...
When you go to "Recover Playlists" in a browser, you are supposed to be able to recover deleted playlists from any time, but I have multiple playlists that are missing in that list and the have not been recovered, either. I'm not sure how they got co...
hi! I have a family premium plan - based in Canada. i never received the google mini but i remember trying when you guys gave these away the last time. I couldn’t I think because of the country. here is the page I get after I click the redeem button ...
I’ve been running in to a problem for the last couple of months and I think I’ve stumbled across the cause. For a while now, occasionally when I’ve asked Alexa to play something from Spotify, she’s replied from one of my Sonos speakers saying “Playin...
PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10My Question or IssueWhen im listening to music on spotify and then ads play, after the ads i cant play music again. When i click on a song to play it says the selected song will be p...
PlanPremiumCountryUSDeviceAlienware 13 r3Operating SystemWin10 My Question or IssueI listen to a lot of WW1/WW2 marching songs, and one from WW2 Germany, Erika, a very popular march, cannot be found through searching. Spotify gave a statement claimin...
I am trying to do a project for my school where I create a poster that resembles the page on the Spotify mobile app with the album cover, song, duration, as well as the play, and pause button. I want to add the replay code to the poster as well. Howe...