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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • stev12312wer
  • Newbie
  • 794 Views
  • 6 replies
  • 2 likes
  • Other
  • 794 Views
  • 6 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17273 Views
  • 8 replies
  • 1 likes
  • Other
  • 17273 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Something went wrong - Try reloading the page (Firefox 85)

PlanFreeCountryUSADeviceLenovo ThinkPad T430Operating SystemWindows 10BrowserFirefox 85.0 My Question or IssueHi! I've been having a seemingly rather unique issue - as in, there are plenty of solutions online but not one has worked for me. I recently...

  • Casual Listener
  • Plan Free Country USA Device Lenovo ThinkPad T430 Operating System Windows 10 Browser Firefox 85.0   My Question or Issue Hi! I've been having a seemingly rather unique issue - as in...
  • Alex
  • Spotify Legend
  • 2955 Views
  • 3 replies
  • 0 likes
  • 2955 Views
  • 3 replies
  • 0 likes

Popup won't let me use web player

PlanFreeCountrySouth KoreaDeviceMacbook Pro early to mid 2010s My Question or IssueI haven't been able to use Spotify's web player due to a popup prompting me to get Spotify premium- the only buttons that can be interacted with are "Subscribe" or "Lo...

Screen Shot 2021-02-07 at 9.18.14 PM.png
  • Visitor
  • Plan Free Country South Korea Device Macbook Pro early to mid 2010s   My Question or Issue I haven't been able to use Spotify's web player due to a popup prompting me to get Spotify prem...
  • Billy-J
  • Spotify Star
  • 714 Views
  • 1 replies
  • 0 likes
  • Other
  • 714 Views
  • 1 replies
  • 0 likes

Changing Artist's profile picture

I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of artist is uploaded on Spotify.Where should I suggest this pr...

  • Visitor
  • I want to suggest that changes an artist's profile picture. Profile picture of the artist that I like was uploaded as another artist's picture. So I hope that the correct profile picture of arti...
  • Billy-J
  • Spotify Star
  • 1292 Views
  • 1 replies
  • 0 likes
  • 1292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles with invite spotify premium duo

Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and for the record, yes we did check our country, and tr...

  • Casual Listener
  • Okay so, me and my girlfriend have moved in together and we've succesfully changed our subscriptions to premium duo. but when my girlfriend tries to fill in the adress it goes to an error page. and f...
  • CarlosE
  • Moderator
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Superuser Contribution [PS4][Other] Bugs in Apps

Two bugs I've found recently. PS4: The music controls randomly disappear from the quick menu since the last update.Android car head unit (PX6): The layout has been altered to match my Android phone app but the links in the left pane are missing (libr...

  • Regular
  • Two bugs I've found recently.   PS4: The music controls randomly disappear from the quick menu since the last update. Android car head unit (PX6): The layout has been altered to match my And...
  • cobraBLACK
  • Regular
  • 1044 Views
  • 6 replies
  • 0 likes
  • Other
  • 1044 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle is stuck on Web Player

After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.

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  • Music Fan
  • After I played one of my playlists on mobile (iOS), I found out that it wouldn't let me toggle off shuffle on Web Player. I tried to restart my phone and it still wouldn't work.  
  • Alex
  • Spotify Legend
  • 2057 Views
  • 1 replies
  • 0 likes
  • 2057 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline Sync Not Working

PlanPremiumCountryUSDeviceiPhone 6s/Dell LaptopOperating SystemiOS 14/Windows 10 My Question or Issuemp3 files on my desktop spotify isn't sync-ing to my iPhone. What I have tried:-followed every step on offline sync instruction-restarted Spotify-mad...

  • Visitor
  • Plan Premium Country US Device iPhone 6s/Dell Laptop Operating System iOS 14/Windows 10   My Question or Issue mp3 files on my desktop spotify isn't sync-ing to my iPhone.   Wha...
  • Alex
  • Spotify Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • music
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution O Spotify apaga minhas minhas offlines e refaz denovo

O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga toda vez que entro, já fiz a desinstalação limpa, j...

  • Visitor
  • O Spotify sempre apaga minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou o usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas, apaga ...
  • Ivan
  • Spotify Legend
  • 1199 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playing when connected to speaker

Hi I've been a heavy premium Spotify user since more than 4 years now. Since about 2 months now, I'm having an issue where Spotify randomly pauses when running on my two MacBooks (not at the same time) and connected to my bluetooth speaker. I've trie...

  • Visitor
  • Hi   I've been a heavy premium Spotify user since more than 4 years now. Since about 2 months now, I'm having an issue where Spotify randomly pauses when running on my two MacBooks (not at the...
  • Ivan
  • Spotify Legend
  • 1524 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Spotify to play a mix of artists through Google Home

I recently installed Spotify to use as my music source through Google Home. Before I was using YT as my music source. With YT, when I would say "play (artist) radio mix", it would play that artist and other artist of that genre and likeness. With Spo...

  • Visitor
  • I recently installed Spotify to use as my music source through Google Home. Before I was using YT as my music source. With YT, when I would say "play (artist) radio mix", it would play that artist an...
  • Novy
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • music
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search results are incorrect

All devices and operating systems My Question or IssueI'm looking for the artist "N1L", instead I get some random artists I clearly didn't ask for. Is there a way to turn of spellcheck in the search result instead of trying to guess what I'm actually...

  • Regular
  • All devices and operating systems   My Question or Issue I'm looking for the artist "N1L", instead I get some random artists I clearly didn't ask for. Is there a way to turn of spellcheck in ...
  • Novy
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Other
  • 286 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to browse particle detector 2019 playlists?

PlanDuo PremiumCountryFranceDeviceSamsung Zenbook UX30Operating SystemWindows 10 My Question or IssueI want to browse particle detector 2019 public playlists.But when I click SEE ALL in web player, I only get 200 of them (2206 expected).I can't see a...

  • Casual Listener
  • Plan Duo Premium Country France Device Samsung Zenbook UX30 Operating System Windows 10   My Question or Issue I want to browse particle detector 2019 public playlists. But when I c...
  • Mihail
  • Spotify Legend
  • 1023 Views
  • 4 replies
  • 0 likes
  • music
  • 1023 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web player only plays song for 9 seconds

PlanFreeCountryUSA DeviceLenovo ThinkPad T460Operating SystemWindows 10 version 1709 My Question or IssueHello. I'm dealing with a frustrating issue using the web player in Chrome. When I play a song, it will play the first 9 seconds, then switch to ...

  • Casual Listener
  • Plan Free Country USA  Device Lenovo ThinkPad T460 Operating System Windows 10 version 1709   My Question or Issue Hello. I'm dealing with a frustrating issue using the web player...
  • AkiraVen
  • Newbie
  • 6441 Views
  • 14 replies
  • 2 likes
  • Other
  • 6441 Views
  • 14 replies
  • 2 likes

[Wearables][Samsung Tizen][Playlists] Small limit on the number of playlists

The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch has more than enough storage, yet only playlists star...

  • Regular
  • The Spotify app for the Samsung Galaxy Watch3 has a very small limit on the number of playlists allowed on the device, even though I'm using a premium Spotify account in standalone mode. The watch ha...
  • 166 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 166 Views
  • 0 replies
  • 0 likes

Superuser Contribution Amazon echo enable private session permanently

I can't be the only one with this problem...Amazon echo is connected to my personal Spotify account. The speaker is used by multiple persons with diverse tastes in music. Result: my recommendations and discover weekly playlist are all messed up.But I...

  • Casual Listener
  • I can't be the only one with this problem... Amazon echo is connected to my personal Spotify account. The speaker is used by multiple persons with diverse tastes in music. Result: my recommendatio...
  • Hoperose93
  • Newbie
  • 2466 Views
  • 3 replies
  • 9 likes
  • Other
  • 2466 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution I got the most bizarre email from Spotify a few minutes ago...

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueI received an email from Spotify titled "this is en". The content of the email was "this is en" - nothing else. This is one of the most strangest things I've had happen to me. Has any...

  • Newbie
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue I received an email from Spotify titled "this is en". The content of the email was "this is en" - nothing else....
  • Elena
  • Moderator
  • 2788 Views
  • 4 replies
  • 3 likes
  • Other
  • 2788 Views
  • 4 replies
  • 3 likes

Superuser Contribution Selected song interrupted and replaced by random rap song during playback

PlanFree/PremiumCountry USADevicelaptop/desktopOperating SystemWindows My Question or Issue The songs I have selected are interrupted mid-song, and a random rap song that I have never heard of begins playing. How do I prevent this?

  • Casual Listener
  • Plan Free/Premium Country  USA Device laptop/desktop Operating System Windows   My Question or Issue   The songs I have selected are interrupted mid-song, and a random rap s...
  • Novy
  • Moderator
  • 4503 Views
  • 6 replies
  • 0 likes
  • Other
  • 4503 Views
  • 6 replies
  • 0 likes

[Other] New fees for 2021

Changed fees for 2021Spotify changed fees starting Feb 1 2021. I got notice of this roughly 10% increase Feb 1 2021! Whaaat! Is this right? Cannot be! I wonder what the 100 pages terms say about it?

  • Casual Listener
  • Changed fees for 2021 Spotify changed fees starting Feb 1 2021. I got notice of this roughly 10% increase Feb 1 2021! Whaaat! Is this right? Cannot be! I wonder what the 100 pages terms say about it?
  • Bergshe
  • Casual Listener
  • 1000 Views
  • 2 replies
  • 0 likes
  • Other
  • 1000 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify wont play any music

PlanFreeCountryalgeriaDevicePCOperating SystemWindows 10 My Question or Issuehi!i have some prob that i can't play any song on this device cuz its working on my other pc.

  • Casual Listener
  • Plan Free Country algeria Device PC Operating System Windows 10   My Question or Issue hi! i have some prob that i can't play any song on this device cuz its working on my other pc.
  • Mihail
  • Spotify Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • music
  • 501 Views
  • 3 replies
  • 0 likes

Solved!! Land Rover In Control App

DeviceiPhone XROperating SystemiOS 13 My Question or IssueHas Spotify been dropped from Land Rover's In Control app?If so, why?I found this message within the LR app. "The Spotify application will be withdrawn from InControl Apps on September 30th 20...

  • Casual Listener
  • Device iPhone XR Operating System iOS 13   My Question or Issue Has Spotify been dropped from Land Rover's In Control app? If so, why? I found this message within the LR app.  "The ...
  • Larmiq575m
  • Regular
  • 28855 Views
  • 35 replies
  • 5 likes
  • Other
  • 28855 Views
  • 35 replies
  • 5 likes