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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1597 Views
  • 15 replies
  • 5 likes
  • Other
  • 1597 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17592 Views
  • 8 replies
  • 1 likes
  • Other
  • 17592 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Other] An album cannot be played.

I cannot play a specific album in Spotify (Baia by Pongo). The album is there, I can see the tracks, but the music will not start playing. Why? It is good music, I think.

  • Visitor
  • I cannot play a specific album in Spotify (Baia by Pongo). The album is there, I can see the tracks, but the music will not start playing. Why? It is good music, I think.  
  • Ivan
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Other
  • 209 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No sound output on AppleTV + HomePod

PlanPremiumCountryBrazil DeviceApple TV 4K + "HomePod as default speaker" Operating SystemtvOS 14.2 My Question or IssueI use Spotify on Apple TV with HomePod as an audio output and the experience with your App is frustrating. The application is mute...

  • Gig Goer
  • Plan Premium Country Brazil   Device Apple TV 4K + "HomePod as default speaker"   Operating System tvOS 14.2   My Question or Issue I use Spotify on Apple TV with HomePod...
  • Kklauss
  • Casual Listener
  • 5263 Views
  • 2 replies
  • 3 likes
  • Other
    TV
  • 5263 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify won't play on my new Amazon Echo

PlanPremiumCountryUKDeviceSamsung Galaxy S7/Amazon Echo My Question or IssueWe bought one of the new Amazon Echos on Black Friday so we could listen to music with it. I connected my free Spotify account to it and it seemed to work. I have since paid ...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S7/Amazon Echo   My Question or Issue We bought one of the new Amazon Echos on Black Friday so we could listen to music with it. I connected...
  • headlam65
  • Casual Listener
  • 28939 Views
  • 4 replies
  • 0 likes
  • Other
  • 28939 Views
  • 4 replies
  • 0 likes

Desktop + Sonos

I have Spotify Premium in the US. I've been playing from my desktop and desktop speakers, and today I have set up Sonos1 speakers. Now it seems I can play Spotify on my desktop or on my Sonos speakers, but I can't connect the Sonos speakers to the de...

  • Visitor
  • I have Spotify Premium in the US.  I've been playing from my desktop and desktop speakers, and today I have set up Sonos1 speakers.  Now it seems I can play Spotify on my desktop or on my S...
  • 278 Views
  • 0 replies
  • 0 likes
  • Connect
  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volume Normalization on the Roku App

PlanPremium - FamilyCountry USADeviceTCL Roku TV My Question or Issue It does not appear that the Spotify App for Roku implements the volume normalization feature available on the phone and desktop versions of the app: i.e., there is a sometimes dras...

  • Casual Listener
  • Plan Premium - Family Country  USA Device TCL Roku TV  My Question or Issue  It does not appear that the Spotify App for Roku implements the volume normalization feature availab...
  • lilkoosh
  • Casual Listener
  • 3490 Views
  • 5 replies
  • 4 likes
  • Connect
    Other
  • 3490 Views
  • 5 replies
  • 4 likes

Superuser Contribution My profile code is different from my profile picture.

I would like my profile picture to be on the profile code. However the profile code has a picture from a previous profile picture I uploaded. How to fix this?

  • Visitor
  • I would like my profile picture to be on the profile code. However the profile code has a picture from a previous profile picture I uploaded. How to fix this?
  • Ver
  • Spotify Legend
  • 771 Views
  • 1 replies
  • 0 likes
  • Other
  • 771 Views
  • 1 replies
  • 0 likes

[iOS] Spotify Family - multiple members listen at same time

This is CRAZY! I have seen so many complaints about this and just can't understand why other platforms (eg. Amazon music) can support multi-use streaming but Spotify can't. I was just on a run listening to Spotify. Suddenly, my music stopped. When I ...

  • Visitor
  • This is CRAZY! I have seen so many complaints about this and just can't understand why other platforms (eg. Amazon music) can support multi-use streaming but Spotify can't.  I was just on a run ...
  • BekaS
  • Casual Listener
  • 570 Views
  • 1 replies
  • 4 likes
  • iOS
  • 570 Views
  • 1 replies
  • 4 likes

Superuser Contribution Samsung TV error

PlanFreeCountrySlovakiaDeviceSamsung TV UE32M5672 My Question or IssueWhen I open Spotify app on my Samsung TV I get the error as in the picture below. I can either Close the app or Log out which is weird to me.I can listen music on my TV only if I c...

  • Visitor
  • Plan Free Country Slovakia Device Samsung TV UE32M5672   My Question or Issue When I open Spotify app on my Samsung TV I get the error as in the picture below. I can either Close the app...
  • Mihail
  • Spotify Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 608 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web player doesn't work on android any more

PlanPremiumCountryCzech RepublicDeviceOppo Find 5Operating SystemAndroid KitKat 4.4.4Chrome 81 My Question or IssueSpotify Web Player no longer works on Android. Previously it was possible to sign in in the browser and play music right there, but now...

  • Roadie
  • Plan Premium Country Czech Republic Device Oppo Find 5 Operating System Android KitKat 4.4.4 Chrome 81   My Question or Issue Spotify Web Player no longer works on Android. Previously...
  • Mihail
  • Spotify Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • Other
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to copy a playlist on chromebook

PlanFreeCountryUSADeviceChromebook/iPadOperating Systemchrome/ios My Question or Issueso I want to create what I would consider to be the ultimate metal playlist that would consist of every premade metal playlist on Spotify compiled into one ultimate...

  • Newbie
  • Plan Free Country USA Device Chromebook/iPad Operating System chrome/ios   My Question or Issue so I want to create what I would consider to be the ultimate metal playlist that would c...
  • Elena
  • Moderator
  • 3963 Views
  • 1 replies
  • 1 likes
  • music
  • 3963 Views
  • 1 replies
  • 1 likes

Superuser Contribution 9th Day Without

PlanFree/PremiumCountryFranceDeviceSamsung TV QE65Q9FNAOperating System My Question or Issue9th day without being able to watch the JRE show on my TV... like i did for years, since Spotify doesn't think putting the Videos on their TV app is a priorit...

LetSelfLove_0-1607565542811.png
  • Newbie
  • Plan Free/Premium Country France Device Samsung TV QE65Q9FNA Operating System     My Question or Issue 9th day without being able to watch the JRE show on my TV... like i did for ...
  • Elena
  • Moderator
  • 497 Views
  • 1 replies
  • 0 likes
  • TV
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows screen unlock results in Spotify endlessly skipping songs

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 ProSpotify Client1.1.47.684.g136419d9 (Microsoft Store version)Playback DeviceBluetooth Speaker My Question or IssueWhen my screen goes black for screen lock, unlocking the screen (mo...

  • Casual Listener
  • Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 Pro Spotify Client 1.1.47.684.g136419d9 (Microsoft Store version) Playback Device Bluetooth Speaker   My Qu...
  • Elena
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Other
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browser Embed of a specific podcast dont work. Firefox Chrome

i get the embed code from the original podcast.if i open the Podcast as iFrame in a Browser (Firefox, Chrome etc.):https://open.spotify.com/embed-podcast/show/191zOEirI4iRoP5dlx54jZdont work.if i Login to Spotify and open as iFramehttps://open.spotif...

  • Visitor
  • i get the embed code from the original podcast. if i open the Podcast as iFrame in a Browser (Firefox, Chrome etc.): https://open.spotify.com/embed-podcast/show/191zOEirI4iRoP5dlx54jZ dont work....
  • Elena
  • Moderator
  • 784 Views
  • 1 replies
  • 1 likes
  • Other
  • 784 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast-Tab does not show episodes nor shows

Premium-Account (Family)Country - Germany DeviceSamsung Galaxy 9+Operating SystemAndroid For some time the podcast tab does not show shows and says something like "something went wrong. try again" which does nothing. Now the app (after an update) doe...

  • Visitor
  • Premium-Account (Family) Country - Germany   Device Samsung Galaxy 9+ Operating System Android       For some time the podcast tab does not show shows and says something...
  • Mihail
  • Spotify Legend
  • 3029 Views
  • 4 replies
  • 0 likes
  • Other
  • 3029 Views
  • 4 replies
  • 0 likes

Spotify routinely removes Liked Songs from albums

So I made the silly mistake of trying Spotify Chat to address this. I disconnected when he told me to "reboot my router". Ugh I've attached a PDF for you to play along at home. Let's say a year ago I "like" several tracks on Guns N Roses' album, Appe...

  • Roadie
  • So I made the silly mistake of trying Spotify Chat to address this. I disconnected when he told me to "reboot my router". Ugh   I've attached a PDF for you to play along at home. Let's say a y...
  • 363 Views
  • 0 replies
  • 0 likes
  • Other
  • 363 Views
  • 0 replies
  • 0 likes

How to generate a Spotify promo code for my podcast?

I'm working on a music podcast using Anchor and would love to offer listeners a promo code to upgrade to Spotify Premium. SP is the best way to experience my podcast and incentivizing listeners to level up is a win-win - listeners hear my show the wa...

  • Visitor
  • I'm working on a music podcast using Anchor and would love to offer listeners a promo code to upgrade to Spotify Premium.   SP is the best way to experience my podcast and incentivizing listen...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify verbindet sich nicht mehr per Chromecast built-in mit Onkyo AV Receiver

PlanFree/PremiumCountryDeutschlandDevicePCOperating SystemWindows 10 My Question or IssueHallo,seit einigen Tagen verbindet sich Spotify nicht mehr vom PC über das Chromecast built-in mit meinem Onkyo AV Receiver. Ich habe nichts an den beiden Geräte...

  • Regular
  • Plan Free/Premium Country Deutschland Device PC Operating System Windows 10   My Question or Issue Hallo, seit einigen Tagen verbindet sich Spotify nicht mehr vom PC über das Chromeca...
  • tigaaa
  • Roadie
  • 13211 Views
  • 19 replies
  • 10 likes
  • Onkyo
  • 13211 Views
  • 19 replies
  • 10 likes

Superuser Contribution [Other] Taco Bell commercial - sound quality not clear

I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting. The sound is not clear at all. It's very fuzzy or distorted and irritating. I seriously consider going to a different app when t...

  • Visitor
  • I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting.  The sound is not clear at all.  It's very fuzzy or distorted and i...
  • Elena
  • Moderator
  • 685 Views
  • 1 replies
  • 0 likes
  • Other
  • 685 Views
  • 1 replies
  • 0 likes

Music from a specific year

Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider.

  • Visitor
  • Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider. 
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Superuser Contribution My podcast stopped being updated after an RSS encoding issue that was fixed

My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating.I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later, spotify doesn't list the new podcast.I already trie...

  • Visitor
  • My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating. I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later...
  • Mihail
  • Spotify Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • Other
  • 485 Views
  • 1 replies
  • 0 likes