Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
64953 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
You need to fix the glitch! Anytime I try to play a song, it plays 2 seconds, then skips to the next song, and so on, but it still plays through all the ads? I've tried logging out, restarting the app, restarting my device, nothing works.
You need to fix the glitch! Anytime I try to play a song, it plays 2 seconds, then skips to the next song, and so on, but it still plays through all the ads? I've tried logging out, restarting the ap...
Spotify Legend
571 Views
1 replies
1 likes
Hey, is it possible to have a smooth transition between two songs when I press the skip-button or play a different playlist?
Hey, is it possible to have a smooth transition between two songs when I press the skip-button or play a different playlist?
Newbie
2848 Views
1 replies
0 likes
Is there a way to play multiple sessions at the same time on one account? Say, I'm listening to music on my headphones and music is playing on my sonos speakers for my kids at the same time? I was able to do this seamlessly with Apple Music.
Is there a way to play multiple sessions at the same time on one account? Say, I'm listening to music on my headphones and music is playing on my sonos speakers for my kids at the same time? &...
Moderator
796 Views
1 replies
1 likes
For crying out loud, the audacity of these people! I can't stand this anymore. Every god damn time I open up Spotify I have to see these hideous faces and it is starting to get on my nerves. All because spotify shows us their uttermost respect when i...
For crying out loud, the audacity of these people! I can't stand this anymore. Every god damn time I open up Spotify I have to see these hideous faces and it is starting to get on my nerves. ...
729 Views
0 replies
2 likes
On Spotify, all the episodes (89 total) of my podcast "Weeaboo **bleep**" have pulled a disappearing act , save one. This error is not reflected on other platforms/the host site/Apple Podcasts. The show/ one remaining episode: https://open.spotify.co...
On Spotify, all the episodes (89 total) of my podcast "Weeaboo **bleep**" have pulled a disappearing act , save one. This error is not reflected on other platforms/the host site/Apple Podcasts. ...
Spotify Legend
708 Views
1 replies
0 likes
When you click Spotify URL's across the internet (on your phone), no matter the platform, they open a web interface instead of the app. Result is that you have to login, what nobody does. It would be much better if you launch the app on the phone dir...
When you click Spotify URL's across the internet (on your phone), no matter the platform, they open a web interface instead of the app. Result is that you have to login, what nobody does. It would be...
Casual Listener
4224 Views
2 replies
1 likes
I have spotify linked to an echo dot and everything worked fine the past years. Since a couple of weeks spotify stopped working. When I say "Alexa play spotify" it returns with "to play spotify enable the skill and link your account". What I tried so...
I have spotify linked to an echo dot and everything worked fine the past years. Since a couple of weeks spotify stopped working. When I say "Alexa play spotify" it returns with "to play spot...
Regular
4167 Views
8 replies
0 likes
We can't play songs, search for playlists or simply say "ok Google play music" without unlocking our phone first while Siri users can. Let us control our music with our headphones without unlocking our phone
We can't play songs, search for playlists or simply say "ok Google play music" without unlocking our phone first while Siri users can. Let us control our music with our headphones without unlocking o...
Spotify Legend
2863 Views
1 replies
1 likes
I have run into the issue of the "add song to playlist" menu not showing all of my playlists on pc. Or, more specifically, not being able to scroll all the way down in the menu. Might be some slight offset issue that only shows with many playlists.
I have run into the issue of the "add song to playlist" menu not showing all of my playlists on pc. Or, more specifically, not being able to scroll all the way down in the menu. Might be some slight ...
Spotify Legend
506 Views
1 replies
0 likes
When i try to check something on my profile, e.g. Followers, I will get redirected to another person's page, always the same profile page, Ben Loula. Pls help
When i try to check something on my profile, e.g. Followers, I will get redirected to another person's page, always the same profile page, Ben Loula. Pls help
Spotify Legend
363 Views
1 replies
0 likes
DeviceSamsung galaxy S20 The playback controls have disappeared from my lock screen for Spotify and also Youtube and instead just display the name of the song/video as it shows in the screenshot. Does anyone know how I can get them back?
Device Samsung galaxy S20 The playback controls have disappeared from my lock screen for Spotify and also Youtube and instead just display the name of the song/video as it shows in the scre...
Spotify Legend
1505 Views
1 replies
0 likes
I dont use Spotify app on Windows because i dont like too many open windows on my pc , and keeping an open Web Player tab is perfect for me. But there is an issue. If i keep Web Player tab open for a day or two - it freezes . Doesnt respond to play ,...
I dont use Spotify app on Windows because i dont like too many open windows on my pc , and keeping an open Web Player tab is perfect for me. But there is ...
Moderator
5710 Views
5 replies
1 likes
Plan PremiumCountry UKDevice iPhone 11, iOS 14.7.1My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx 3 months.
Plan Premium Country UK Device iPhone 11, iOS 14.7.1 My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx ...
Visitor
6534 Views
12 replies
0 likes
Hey,Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand what its about? Besides that some of the suggestions a...
Hey, Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand w...
Gig Goer
661 Views
2 replies
2 likes
So I've been having issues getting my Spotify status message (the status Spotify gives you on Discord that shows what you are listening to). While only using the Spotify Web Player the message shows, but not when I use the Desktop app. I have seen a ...
So I've been having issues getting my Spotify status message (the status Spotify gives you on Discord that shows what you are listening to). While only using the Spotify Web Player the messa...
Moderator
1304 Views
1 replies
1 likes
I don't want Spotify to tell me the next song when there's 30 seconds left in the current song.
I don't want Spotify to tell me the next song when there's 30 seconds left in the current song.
518 Views
0 replies
0 likes
Using my Google Home devices, whenever I say “Play Blinding Lights on Big Speakers,” using Spotify, it will always play on my mother’s Den Speaker, in a completely different house. Many months ago, I used my phone and connected to her Google Home to ...
Using my Google Home devices, whenever I say “Play Blinding Lights on Big Speakers,” using Spotify, it will always play on my mother’s Den Speaker, in a completely different house. Many months ago, I...
Moderator
2840 Views
2 replies
0 likes
Hello! Thank you for the accommodation. Right now, I experienced another form of problem. The last time I visited here, the experience I had was song skippings. But today, it goes like this. Whenever I'm playing tracks, only a few seconds stream with...
Hello! Thank you for the accommodation. Right now, I experienced another form of problem. The last time I visited here, the experience I had was song skippings. But today, it goes like this. Whenever...
Spotify Legend
3666 Views
6 replies
0 likes
Spotify, as a promoter of diversity and inclusion, refuses to post any remote positions for the State of Colorado. This is likely due to Spotify not calling diversity and equity within their work force which goes against what Spotify has promoted. Wh...
Spotify, as a promoter of diversity and inclusion, refuses to post any remote positions for the State of Colorado. This is likely due to Spotify not calling diversity and equity within their work for...
Moderator
1935 Views
1 replies
0 likes
PlanPremiumCountryUSDevice(Iphone 11)Operating System(iOS 10.) My Question or IssueMy spotify app has been showing episodes for you with disgusting contents that I'm definitely not interested in on top of my screen. Please let me know how to remove t...
Plan Premium Country US Device (Iphone 11) Operating System (iOS 10.) My Question or Issue My spotify app has been showing episodes for you with disgusting contents that I'm ...
Newbie
30122 Views
73 replies
135 likes
