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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 886 Views
  • 7 replies
  • 2 likes
  • Other
  • 886 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Superuser Contribution Nissan Symbols Question

Free SubscriptionGalaxy s20App into Nissan car screen What is the symbol below and is the function? We thought radio, but it seems to do nothing. 

20201003_151336.jpg
  • Visitor
  • Free Subscription Galaxy s20 App into Nissan car screen   What is the symbol below and is the function?  We thought radio, but it seems to do nothing.    
  • Alex
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Connect
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Fire TV] New 'Now Playing' interface: Feedback

PlanPremiumCountryUSADeviceInsignia 50" TVOperating SystemAmazon Fire TV v. 6241047.1, Fire OS v. 6.2.7.3Spotify app v. 1.33.0 My Question or IssueHello, I would like to submit feedback about the redesign of the 'Now Playing' screen in the Fire TV ap...

  • Music Fan
  • Plan Premium Country USA Device Insignia 50" TV Operating System Amazon Fire TV v. 6241047.1, Fire OS v. 6.2.7.3 Spotify app v. 1.33.0   My Question or Issue Hello, I would like to su...
  • Alex
  • Spotify Legend
  • 1966 Views
  • 2 replies
  • 16 likes
  • TV
  • 1966 Views
  • 2 replies
  • 16 likes

Superuser Contribution Low volume casting Spotify to other devices

PlanPremiumCountryThe NetherlandsDeviceSamsung galaxy s10e One UI 2.5 to Samsung ue49ru8000Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnfortunately the same issue as I commented earlier this year occurred again, only ...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Samsung galaxy s10e One UI 2.5 to Samsung ue49ru8000 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • Jeremy
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Connect
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify On Chrome Without All Features

PlanPremiumCountryUSADeviceAsus Chromebook Operating SystemChrome OS My Question or IssueSo I got a new Chromebook and I've just heard of "friend activity",but according to a customer service chat I had today it's not available in all operating syste...

  • Casual Listener
  • Plan Premium Country USA Device Asus Chromebook  Operating System Chrome OS   My Question or Issue So I got a new Chromebook and I've just heard of "friend activity",but according...
  • Alex
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 353 Views
  • 1 replies
  • 0 likes

[All Platforms][Podcasts] Fix the fact that podcast playback resets across all devices

I find it pretty impossible to listen to podcasts on Spotify as the app seem to remember my progress MAYBE 20% of the time, which is probably generous. I experience this issue on all devices (mac/pc/android). Please fix??

  • Newbie
  • I find it pretty impossible to listen to podcasts on Spotify as the app seem to remember my progress MAYBE 20% of the time, which is probably generous. I experience this issue on all devices (mac/pc/...
  • 188 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Album art for Red Hot Chili Peppers is wrong.

Album art for Red Hot Chili Peppers is wrong. It's album art for "Music for Dogs" — I'd post a screenshot but this tool won't let me.

  • Visitor
  • Album art for Red Hot Chili Peppers is wrong. It's album art for "Music for Dogs" — I'd post a screenshot but this tool won't let me.
  • Mario
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Not Playing Any Of My Songs

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I shuffle my playlist it plays random songs not the songs that I chose for said playist and tb...

  • Newbie
  • Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I shuffle my...
  • Ver
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Other
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Discover] typo

https://developer.spotify.com/discover/Under "Real apps that integrate recommendations," Magic Playlist's description has a typo - It says "help users select playlsits based on songs."

  • Visitor
  • https://developer.spotify.com/discover/ Under "Real apps that integrate recommendations," Magic Playlist's description has a typo - It says "help users select playlsits based on songs."
  • Mario
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 293 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Our song was added to a official spotify playlist and is not showing up

Hello there,We were notified today that our song Kastellorizo was added yesterday to the Official Spotify playlist New Music Friday Greece but it is not showing up on this playlist today. We just don't know why. Is there anything we can do about it ?...

  • Visitor
  • Hello there, We were notified today that our song Kastellorizo was added yesterday to the Official Spotify playlist New Music Friday Greece but it is not showing up on this playlist today. We just d...
  • Alex
  • Spotify Legend
  • 692 Views
  • 1 replies
  • 0 likes
  • Other
  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics integration with Chromecast

PlanPremiumCountryBrazilDevice(Xiaomi Mi 8 Lite)Operating System(Android 9) My Question or IssueI would like to know if the Spotify development team plans any integration of the lyrics with Chromecast, as the rival French company already does.

  • Regular
  •   Plan Premium Country Brazil Device (Xiaomi Mi 8 Lite) Operating System (Android 9)   My Question or Issue I would like to know if the Spotify development team plans any integra...
  • Alex
  • Spotify Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speaker does not show up

Hi,My Sonos 1 speaker has stoped showing up on the Spotify app. It doesn't show up on my computer (MacBook Air 2015, High Sierra 10.13.6), my iphone 7 ios 13.7, or my partners android phone. However I am able to play music from the Sonos controller. ...

  • Visitor
  • Hi, My Sonos 1 speaker has stoped showing up on the Spotify app. It doesn't show up on my computer (MacBook Air 2015, High Sierra 10.13.6), my iphone 7 ios 13.7, or my partners android phone. Howeve...
  • Ver
  • Spotify Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Link each artists to each track on album release using DistroKid

Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on THEIR remix track.In Distrokid can only specify art...

  • Music Fan
  • Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on ...
  • lonelyhaiku
  • Casual Listener
  • 33529 Views
  • 7 replies
  • 0 likes
  • Other
  • 33529 Views
  • 7 replies
  • 0 likes

sound quality with Google Cast - volume normalization?

PremiumUSADevice: JBL Link 300 Assistant-enabled speaker Hi, I'm back on Spotify Premium after a long hiatus and noticed that audio quality when casting is good, but not quite as great as a competing service.On mobile, I was able to improve my percei...

  • Regular
  • Premium USA Device: JBL Link 300 Assistant-enabled speaker   Hi,    I'm back on Spotify Premium after a long hiatus and noticed that audio quality when casting is good, but not q...
  • 731 Views
  • 0 replies
  • 0 likes
  • 731 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify tab on playstation quick menu is gone

today there was an update for playstation on ps4 but ever since that update, the spotify tab on my ps4 quick menu is gone and i have to go into the actual app to play musicPlanPremiumCountryUnited StatesDevicePlaystation 4

  • Visitor
  • today there was an update for playstation on ps4 but ever since that update, the spotify tab on my ps4 quick menu is gone and i have to go into the actual app to play music Plan Premium Country U...
  • Jeremy
  • Spotify Legend
  • 1601 Views
  • 1 replies
  • 0 likes
  • 1601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Data Collection

So I was scrolling through the Spotify home page and I went to the recommended podcasts section and I noticed that there were oddly specific podcasts that were recommended to me from youtubers I watch on YouTube. Two that stand out were Donut Media's...

  • Visitor
  • So I was scrolling through the Spotify home page and I went to the recommended podcasts section and I noticed that there were oddly specific podcasts that were recommended to me from youtubers I watc...
  • Elena
  • Moderator
  • 915 Views
  • 1 replies
  • 0 likes
  • Other
  • 915 Views
  • 1 replies
  • 0 likes

Superuser Contribution Garmin Spotify - local files not syncing

PlanPremiumCountrySloveniaDeviceGarmin Forerunner 645 MusicOperating System My Question or IssueI have playlists that contain both Spotify songs and songs from my local files. The way one can listen songs from local files on mobile devices is to down...

  • Visitor
  • Plan Premium Country Slovenia Device Garmin Forerunner 645 Music Operating System   My Question or Issue I have  playlists that contain both Spotify songs and songs from my local f...
  • Elena
  • Moderator
  • 2015 Views
  • 1 replies
  • 4 likes
  • Other
  • 2015 Views
  • 1 replies
  • 4 likes

Solved!! [Desktop][Other] Contacting Support

If there are other ways to contact Spotify support please update your website. I'm not creating a twitter account just to contact your support team.

  • Music Fan
  • If there are other ways to contact Spotify support please update your website. I'm not creating a twitter account just to contact your support team.
  • EthanS1
  • Community Legend
  • 395 Views
  • 3 replies
  • 0 likes
  • Desktop
    Other
  • 395 Views
  • 3 replies
  • 0 likes

spotify app not working on FIRESTICK

It has not let me able to login into my profile, and if i use my phone or computer on Spotify it will NOT connect to the firestick 4K 2nd gen. HELP MEEEEEE PLEASEEEEE

  • Newbie
  • It has not let me able to login into my profile, and if i use my phone or computer on Spotify it will NOT connect to the firestick 4K 2nd gen.  HELP MEEEEEE PLEASEEEEE
  • Billy-J
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Suggestion

Hello, Quick suggestion for the app, An alarm clock feature, with the choice to add your favorite songs as the tone of your alarm. A much more enjoyable wake up experience then listening to the awkward toned alarms. Robbie

  • Casual Listener
  •   Hello,    Quick suggestion for the app,   An alarm clock feature, with the choice to add your favorite songs as the tone of your alarm.    A much more enjoyable...
  • EthanS1
  • Community Legend
  • 625 Views
  • 3 replies
  • 1 likes
  • 625 Views
  • 3 replies
  • 1 likes

Track info not updating on Uconnect in Jeep.

I have a 2015 Jeep with Uconnect. I've been using Spotify off/on for 6 months now and this has always been an issue. I start the music, my infotainment screen shows artist/song title for first song, as soon as second song comes on the info on the scr...

  • Visitor
  • I have a 2015 Jeep with Uconnect. I've been using Spotify off/on for 6 months now and this has always been an issue. I start the music, my infotainment screen shows artist/song title for first song, ...
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes