Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Spotify Premium + Sonos user. Recently connected my Sonos speaker through Spotify connect via my iOS device. While browsing Spotify outside of my network on LTE, I noticed that I could still connect, and even play music on my Sonos speaker on my loca...
I have an iPhone 6s and for a few songs I’ve accidentally clicked “don’t play again” instead of “add to playlist” and now I can’t find or play those songs. For the ones I’ve found that ive done that to appear in grey writing and are not clickable. Pl...
PlanPremiumCountrySwedenDeviceGarmin Fenix 6X ProOperating SystemGarmin OS My Question or IssueI have an open playlist with +1400 songs in it.Trying to download/sync it with my Garmin watch using Spotify app it only downloads 287 tracks. I can downlo...
PlanFreeCountryUnited States of AmericaDeviceChromebook 11Operating SystemChrome My Question or IssueSpotify webplayer keeps showing the same 5 things on my recently played even after I play somethign different.
PlanFamily PremiumCountryUSDeviceAcer ChromebookOperating SystemChrome OS My Question or IssueI've seen this a couple times, but my issue won't resolve-Whenever I click on an album listed under an artist, it vanishes when I navigate back to the artis...
PlanPremiumCountryCanada Devicewindows desktopOperating Systemwindows 10 My Question or Issue ok so I know tat spotify has this big issue with copyright where if a ton of stringest criteria isn't followed it only plays 29 seconds of a song. This is r...
I am not a big fan of the music in my country, but for example, the music in the US is more my thing. It really bothers me that it mostly suggest playlist with music in German. I just don't want to hear it. How can I change the suggestions and Home m...
Hey, people here in Slovenia can’t use Spotify as it is not available in our country. We can only use Apple music and Deezer which are both bad, they don’t have enough songs... I would like to know why is it like that because I am sure people would l...
PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid My Question or IssueI'm a big fan of the Autoplay feature, which continues playing similar tracks when a playlist/album is over. But it doesn't appear to work when streaming from my phone to Ch...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy Suggestion to spotify is to add a feature that shows all the song that you’ve listened to ...
I often listen to songs offline. will this affect 'spotify wrapped'?
Hi. I'm having some trouble starting to play music on my Playstation 4. I'm logged inn, and all that should be needed is for me to press play, but when i do, the play-icon turns into pause-icon, then back again. A few days ago I was able to fix it by...
PlanPremium CountryGermany DeviceSamsung Galaxy Tab SSamsung Galaxy A5 2016Sony Smart TV Operating SystemAndroid My IssueEverytime I connect my Samsung tablet or phone with the Sony Smart TV it plays music normally for a few songs until the screen fr...
Dear all,I would like the artists (and users) to be able to upload a GIF as a cover of their album/EP/song/playlist. As a band member, I think this would be a great feature to draw attention of listeners. Note: I have only seen the GIF only for certa...
PlanPremium CountryBrasil DeviceWeb Player Operating SystemUbuntu 18.04.3 LTS My Question or IssueOn Spotify Web Player, when you expand the album art, the link to download the desktop app is over the Create Playlist link option.This may a bug or jus...
Follow button not always displayed correctly Everything was working perfectly on all browsers before February 20, 2020 and the embed issues. Follow button codes : CODE 1 (basic) : button displaying only number of followers but NOT user name * Win 7 ...
Soundofus
PlanPremiumCountryCyprusDeviceVolvo XC90Operating System sensus My Question or IssueI used to have Spotify on my Volvo, the app requested for an update, after the update the app icon disappeared. I tried to download the app again but once the install...
I asked a major website why I couldn't turn the volume down in an embed. And they said: This page, like thousands of entries on the site, contains an embed from Spotify. There is no volume control on any Spotify embed.
PlanPremiumCountryUSADeviceiPhone 7+ My Question or IssueI am attempting to listen to BBC's Global News Podcast. However, episodes will seemingly randomly not play on my phone (no issue on PC). I will be able to listen to one just fine, and then the ...
PlanFreeCountryNorwayDevicePixel SlateOperating SystemChrome OS 79 My Question or IssueWhen clicking a Spotify link (album page, artist page, etc.) from any website (Google, Reddit, etc.), I'm sent to the Home page of Spotify instead of the page I'm ...