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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2481 Views
  • 22 replies
  • 6 likes
  • Other
  • 2481 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17873 Views
  • 8 replies
  • 2 likes
  • Other
  • 17873 Views
  • 8 replies
  • 2 likes

30 minute ad free video plays 4 ads

So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs worth of music.

  • Visitor
  • So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs wor...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect Playlist Repeat issue

 PlanPremiumCountryUSADevice(Windows 10 Desktop, Macbook Pro 2016, Yamaha Receiver RX-V481)Operating System(MacOS Catalina 10.15.7, Windows 10) My Question or IssueWhen using Spotify's repeat feature in a playlist with Spotify Connect, play the last ...

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  • Casual Listener
  •   Plan Premium Country USA Device (Windows 10 Desktop, Macbook Pro 2016, Yamaha Receiver RX-V481) Operating System (MacOS Catalina 10.15.7, Windows 10)   My Question or Issue When usi...
  • Ver
  • Spotify Legend
  • 1015 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1015 Views
  • 3 replies
  • 2 likes

Superuser Contribution Unable To Update RSS Podcast Feed Link

PlanPremiumCountryAustraliaDeviceAndroid 10Operating SystemMacOS Big Sur, Android 10, Windows 10 Getting the issue where I am unable to edit/update my incorrect feed to Spotify, Have followed the process to update and getting the dreaded 'Unable to u...

  • Newbie
  • Plan Premium Country Australia Device Android 10 Operating System MacOS Big Sur, Android 10, Windows 10   Getting the issue where I am unable to edit/update my incorrect feed to Sp...
  • Alex
  • Spotify Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • Other
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merch suppliers?

I'm trying to find a perch supplier who works with Merchbar so I can get mercy on my artists page on Spotify.No one seems to know...Merchbar will not release the names of the ones who work with them. Does anyone here use a merchandise supplier they c...

  • Casual Listener
  • I'm trying to find a perch supplier who works with Merchbar so I can get mercy on my artists page on Spotify. No one seems to know... Merchbar will not release the names of the ones who work wi...
  • HaideeLim
  • Casual Listener
  • 784 Views
  • 6 replies
  • 0 likes
  • Other
  • 784 Views
  • 6 replies
  • 0 likes

Superuser Contribution Potential hidden customer for spotify

Hello devs.My name is Rodrigo de Melo Azevedo, I am also a member of the dev community, aswell as a musician, so I really appreciate the work you guys are doing on spotify. So I would love to help you improve it.I found a big potential customer you g...

  • Visitor
  • Hello devs. My name is Rodrigo de Melo Azevedo, I am also a member of the dev community, aswell as a musician, so I really appreciate the work you guys are doing on spotify. So I would love to help ...
  • Mario
  • Spotify Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Discussion
  • 670 Views
  • 1 replies
  • 0 likes

dear spotify, get rid of the gradient background

Dear spotify, please get rid of the gradient background. It would look much better as a solid color (it gets lighter near the top in the desktop app). All the best,Tomas B.

  • Newbie
  • Dear spotify, please get rid of the gradient background. It would look much better as a solid color (it gets lighter near the top in the desktop app).    All the best, Tomas B.
  • Billy-J
  • Spotify Star
  • 1493 Views
  • 1 replies
  • 5 likes
  • gradient
    please fix
    please support
    Spotify
    ugly
  • 1493 Views
  • 1 replies
  • 5 likes

Album I released missing album art

PlanPremium / Spotify for ArtistsCountryUSA My Question or Issue I recently distributed a release through Distrokid and it is now live on Spotify, but the album art is missing. None of the other stores it distributed to are having the same issue. I'v...

  • Visitor
  • Plan Premium / Spotify for Artists Country USA   My Question or Issue   I recently distributed a release through Distrokid and it is now live on Spotify, but the album art is missing...
  • Billy-J
  • Spotify Star
  • 806 Views
  • 1 replies
  • 0 likes
  • Other
  • 806 Views
  • 1 replies
  • 0 likes

my google nest mini is now available - but discount not applied at checkout

PlanPremiumCountryUK My Question or IssueI registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock now and available to order. But when I go to checkout it is applying the full p...

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  • Visitor
  • Plan Premium Country UK   My Question or Issue I registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock n...
  • Billy-J
  • Spotify Star
  • 670 Views
  • 1 replies
  • 0 likes
  • Other
  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applying for the internship

Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’t find my university in the list, even though there a...

  • Visitor
  • Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’...
  • Jeremy
  • Spotify Legend
  • 669 Views
  • 2 replies
  • 0 likes
  • Other
  • 669 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting the track info in picture-in-picture mode

In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a very active listener and I'm always tuned in to what...

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  • Newbie
  • In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a v...
  • Mihail
  • Spotify Legend
  • 3107 Views
  • 1 replies
  • 3 likes
  • Other
  • 3107 Views
  • 1 replies
  • 3 likes

Impostors in Release Radar

Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists.This encourages scammers to set their artist name to a popular artist, and then showing up in people's Release Ra...

  • Casual Listener
  • Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists. This encourages scammers to set their artist name to a popul...
  • Billy-J
  • Spotify Star
  • 552 Views
  • 4 replies
  • 1 likes
  • Other
  • 552 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't see any podcasts on Web/Desktop version.

PlanPremium (Family)CountryMoldovaDeviceWeb and Desktop version of SpotifyOperating SystemWindows 10.My Question or IssueAs the title says, I can't seem to have access to any podcasts, even though I'm a premium user. I can't see them via the "Browse"...

  • Visitor
  • Plan Premium (Family) Country Moldova Device Web and Desktop version of Spotify Operating System Windows 10. My Question or Issue As the title says, I can't seem to have access to any podcas...
  • Mihail
  • Spotify Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • Other
  • 513 Views
  • 3 replies
  • 0 likes

Web player error 502 bad gw - CANT PRESS PLAY AGAIN

Hey,Again, like every 2 weeks.Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway. every few weeks team, every few weeks.please make it more stable.

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  • Regular
  • Hey, Again, like every 2 weeks. Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway.     every few weeks team, every few w...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 1 likes
  • music
  • 295 Views
  • 1 replies
  • 1 likes

I Can't see album covers, playlist covers, or even the play button or the ones next to it.

Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.

Screenshot 2020-11-18 at 11.26.43 PM.png
  • Visitor
  • Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.  
  • Billy-J
  • Spotify Star
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Web player issue

When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play other artist's song and return to my choosing artist...

  • Visitor
  • When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play o...
  • Billy-J
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes

Alexa plays wrong (least popular) artist with same name

In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name. This happens with Dave Mathews, James Taylor and Chris Stapleton (all of whom are in my favorite artists). I would ...

  • Newbie
  • In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name.  This happens with Dave Mathews, James Taylor and Chris Sta...
  • Benito_Martin
  • Casual Listener
  • 797 Views
  • 1 replies
  • 1 likes
  • music
  • 797 Views
  • 1 replies
  • 1 likes

I don’t condone violence. How to remove blm protest from my screen?

I don’t condone or financially support companies that promote violence. I’d like blm sponsored content removed from my iOS and windows apps. I’ve already cancelled my subscription but it occurred to me that this could have been a mistake. Was it?

  • Casual Listener
  • I don’t condone or financially support companies that promote violence.  I’d like blm sponsored content removed from my iOS and windows apps.  I’ve already cancelled my subscription but it ...
  • freedomrecords
  • Visitor
  • 1005 Views
  • 2 replies
  • 11 likes
  • Other
  • 1005 Views
  • 2 replies
  • 11 likes

Superuser Contribution Why do the Spotify stat sites only take into account the offline/not in your library songs?

I think that is what is doing when it shows me the results. But not sure PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemWindows and Android

  • Casual Listener
  • I think that is what is doing when it shows me the results. But not sure     Plan Premium Country USA Device Samsung Galaxy 8 Operating System Windows and Android
  • Mihail
  • Spotify Legend
  • 775 Views
  • 5 replies
  • 0 likes
  • music
  • 775 Views
  • 5 replies
  • 0 likes

Superuser Contribution tvOS/Apple TV app scrubbing/FF/RW not possible

It seems that it is impossible to scrub around (in other words, fast forward or rewind) in songs in the tvOS/Apple TV app. Maybe I just don’t know how to do this, but all of the other clients I use for various platforms have this feature. One of them...

  • Regular
  • It seems that it is impossible to scrub around (in other words, fast forward or rewind) in songs in the tvOS/Apple TV app. Maybe I just don’t know how to do this, but all of the other clients I use f...
  • nicholascornish
  • Casual Listener
  • 1866 Views
  • 5 replies
  • 9 likes
  • Other
    TV
  • 1866 Views
  • 5 replies
  • 9 likes

Superuser Contribution [Web player] remove single song from play queue

Plan: PremiumCountry: DEDevice: Webplayer, Chrome BrowserOperating System: Windows My Question or IssueBug 1)Steps for reproducing the issue:1) Add several song to the Play Queue (German Interface: Warteschlange)2) Let the music play3) Display the pl...

  • Casual Listener
  • Plan: Premium Country: DE Device: Webplayer, Chrome Browser Operating System: Windows     My Question or Issue Bug 1) Steps for reproducing the issue: 1) Add several song to t...
  • Ver
  • Spotify Legend
  • 452 Views
  • 3 replies
  • 0 likes
  • Other
  • 452 Views
  • 3 replies
  • 0 likes