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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

76440 Views

9 replies

4 likes

  • 76440 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41899 Views

230 replies

21 likes

Other
  • 41899 Views
  • 230 replies
  • 21 likes

Merchbar leaking customer data

PlanPremiumCountryUK My Question or Issue Spotify is partnered with a company who are leaking customer data I recently created a Merchbar account after following a link from the Spotify app. I used a one off disposable email address unique to Merchba...

Casual Listener

Plan Premium Country UK   My Question or Issue   Spotify is partnered with a company who are leaking customer data   I recently created a Merchbar account after following a li...

766 Views

0 replies

0 likes

Other
  • 766 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts pause after ads have played

Hey folks! We've been getting reports that the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and it's often resolved with restarting the app/the device.

Moderator

Hey folks!   We've been getting reports that  the app freezes/pauses/slows down the playback when listening to podcasts. This behavior happens after an ad has played and ...

Cj213

Visitor

9232 Views

35 replies

3 likes

Android
Desktop
iOS
  • 9232 Views
  • 35 replies
  • 3 likes

Come back with Spotify Conect at Yamaha Receiver Rx-V675

Hi!I have been use Spotify trought Spotify Conect since 2015 and it was such a pretty fine experience and never had problems, but since last month I've noticed that the function doens't work anymore.I would like to ask to returm woth the app support....

Visitor

Hi! I have been use Spotify trought Spotify Conect since 2015 and it was such a pretty fine experience and never had problems, but since last month I've noticed that the function doens't work anymor...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login to Roku TV Spotify App

PlanPremium (family)CountryUnited StatesDevicesiPhone Xs;Roku TV C105X - TCL model 50S425Operating SystemPhone: iOS 14.6Roku TV: 10.0.0 build 4209-93Spotify App VersionPhone app: 8.6.30.968Roku TV app: Version 2.7 build 16 My Question or IssueRecentl...

Casual Listener

Plan Premium (family) Country United States Devices iPhone Xs; Roku TV C105X - TCL model 50S425 Operating System Phone: iOS 14.6 Roku TV: 10.0.0 build 4209-93 Spotify App Version Pho...

Ver

Spotify Legend

8220 Views

4 replies

0 likes

Other
TV
  • 8220 Views
  • 4 replies
  • 0 likes

Superuser Contribution artists collaborate but the track only shows up on one artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI noticed that when I listen to a collaborative song and want to go to the artists page, it o...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I notic...

CarlosE

Spotify Legend

3584 Views

3 replies

1 likes

Music
Other
  • 3584 Views
  • 3 replies
  • 1 likes

Superuser Contribution New podcast episode notifications not available

Hi, I'm using the Spotify app for quite a while now for playing music, on my iPhone 11 Pro. I'm on the Premium plan, using it from The Netherlands, latest version of iOS and Spotify. I really want to switch to Spotify for listening to podcasts, but t...

Newbie

Hi, I'm using the Spotify app for quite a while now for playing music, on my iPhone 11 Pro. I'm on the Premium plan, using it from The Netherlands, latest version of iOS and Spotify.   I ...

Novy

Moderator

1139 Views

1 replies

0 likes

Other
  • 1139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Playback SDK and Web API won't work half the time

PlanPremiumCountryTurkeyDeviceWindows PCOperating SystemWindows 8 My Question or IssueWhen I try to play a song with the API on the SDK, half the time it gets stuck on 0 seconds (doesn't play no matter what) and when it works it breaks down about 10 ...

Casual Listener

Plan Premium Country Turkey Device Windows PC Operating System Windows 8   My Question or Issue When I try to play a song with the API on the SDK, half the time it gets stuck on 0 seco...

dewon

Casual Listener

1157 Views

2 replies

0 likes

Other
  • 1157 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing when a podcast is marked as played

PlanPremiumCountryukDeviceOnePlus NordOperating SystemAndroid 11 My Question or IssueIS there a was of being able to change when a podcast is marked as played?I can start playing a podcast that may be 2-3 hours long and if I stop and want to go back ...

Casual Listener

  Plan Premium Country uk Device OnePlus Nord Operating System Android 11   My Question or Issue IS there a was of being able to change when a podcast is marked as played? I can...

kklingensmith2

Visitor

4620 Views

15 replies

0 likes

Other
  • 4620 Views
  • 15 replies
  • 0 likes

[Community][Connect] Playlist Mixtape Experiment

This is a call to the curious who wish to participate in a symbolic way to listen and be heard. We are students experimenting with an idea at Baltan Laboratories in The Netherlands. We want to encourage Spotify subscribers to listen to music that the...

Newbie

This is a call to the curious who wish to participate in a symbolic way to listen and be heard.    We are students experimenting with an idea at Baltan Laboratories in The Netherlands. &...

496 Views

0 replies

2 likes

Connect
  • 496 Views
  • 0 replies
  • 2 likes

Superuser Contribution Podcast rewind multiple minutes not seconds

PlanPremiumCountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueSometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the podcast and it happens relatively often. Maybe once for every 3-4 hits. why i...

Casual Listener

Plan Premium Country USA Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Sometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the p...

MafeG

Spotify Legend

1432 Views

5 replies

0 likes

Other
  • 1432 Views
  • 5 replies
  • 0 likes

Superuser Contribution Optionally stream podcast video with data saver

PlanPremiumDeviceiPhone XSOperating SystemiOS 14.6My Question or IssueHi!I’m downloading my podcasts without video via the data saver setting but would like to have them showing or rather streaming when I’m on a WiFi.I have only 64GB internal storage...

Newbie

Plan Premium Device iPhone XS Operating System iOS 14.6 My Question or Issue Hi! I’m downloading my podcasts without video via the data saver setting but would like to have them showing or ra...

Eni

Moderator

467 Views

1 replies

0 likes

Other
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable autoplay when connected to Bluetooth

Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone?This issue has been brought up in 2018, 2019, and 2020 and the mods keep saying it's a user issue and to reinstall. Please ...

Casual Listener

Give an option to not play music when connected to a Bluetooth device like the car. The android client has this why not iphone? This issue has been brought up in 2018, 2019, and 2020 and the mod...

danthemtlman

Visitor

69119 Views

42 replies

17 likes

  • 69119 Views
  • 42 replies
  • 17 likes

Service which syncs you loved tracks from Lastfm to Spotify

Hi there! Once I struggled with syncing loved tracks from Spotify to Lastfmthen from Lastfm to Spotify, cause I have a big list of loved songs there (14k from more than 10 years) So, while there is no native integration between this services I improv...

Roadie

Hi there! Once I struggled with syncing loved tracks from Spotify to Lastfm then from Lastfm to Spotify, cause I have a big list of loved songs there (14k from more than 10 years)   So, while...

dead_lesbian

Roadie

1032 Views

1 replies

2 likes

Other
  • 1032 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcasts on Sonos no longer working

PlanPremiumCountryUKDeviceiPhone 12 Mini, Windows 10 laptop + desktopOperating SystemiOS14.6, Windows 10 My Question or IssueI used to be able to play podcasts on Sonos using Spotify Connect, same as music. Recently it's stopped being an option - Son...

Newbie

Plan Premium Country UK Device iPhone 12 Mini, Windows 10 laptop + desktop Operating System iOS14.6, Windows 10   My Question or Issue I used to be able to play podcasts on Sonos using...

Ivan

Spotify Legend

742 Views

1 replies

1 likes

  • 742 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Issue with Echo Connect

Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend. The old device shows up in Spotify like "Küche)(&(/%/=/)=(&(%" now (see attached picture). I logged every devi...

Music Fan

Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend.  The old device shows up in Spotify like "Küche)(&...

Zhiloone

Newbie

6997 Views

32 replies

1 likes

Connect
  • 6997 Views
  • 32 replies
  • 1 likes

Songs with wrong names

Hi;The songs listed bellow are wrong named. I am sending the links and the correct namesCorrect Name URI"My Generation" https://open.spotify.com/track/1sBIJ2xRDFcfgmXDSbQcEa?si=7a266228ead24a9b"35mm" https://open.spotify.com/track/7CsYDYvE8dYNmsVmNQ0...

Visitor

Hi; The songs listed bellow are wrong named. I am sending the links and the correct names Correct Name URI "My Generation" https://open.spotify.com/track/1sBIJ2xRDFcfgmXDSbQcEa?si=7a266228ead24a9b...

AdamDamon

Community Legend

506 Views

1 replies

0 likes

Other
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Silent on PS5

PlanPremiumCountryUSADevicePS5 Without warning, Spotify stopped working on my PS5. The app still functions and seems to be playing music, but it's silent. When the Spotify app is playing music, all menu sounds are also muted. When I stop Spotify, the...

Casual Listener

  Plan Premium Country USA Device PS5   Without warning, Spotify stopped working on my PS5. The app still functions and seems to be playing music, but it's silent. When the Spotify ...

killson13

Newbie

10657 Views

6 replies

0 likes

PlayStation
  • 10657 Views
  • 6 replies
  • 0 likes

[Android][Other] Extremely bad marketing at your end.

To whomsoever it may concern, First things first, your song collection is amazing undoubtedly. It includes all languages, moods and genres. Spotify is one stop for music lovers where any song under the aun can be found. Nevertheless, your advertiseme...

Visitor

To whomsoever it may concern, First things first, your song collection is amazing undoubtedly. It includes all languages, moods and genres. Spotify is one stop for music lovers where any song under...

308 Views

0 replies

0 likes

App & Features
  • 308 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Chrome Web Player Stops Randomly

Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the past few weeks. Pretty much, I can play like a good 5...

Visitor

Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the pa...

Novy

Moderator

404 Views

1 replies

0 likes

Other
Web Player
  • 404 Views
  • 1 replies
  • 0 likes