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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3674 Views
  • 28 replies
  • 6 likes
  • Other
  • 3674 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18225 Views
  • 8 replies
  • 2 likes
  • Other
  • 18225 Views
  • 8 replies
  • 2 likes

my google nest mini is now available - but discount not applied at checkout

PlanPremiumCountryUK My Question or IssueI registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock now and available to order. But when I go to checkout it is applying the full p...

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  • Visitor
  • Plan Premium Country UK   My Question or Issue I registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock n...
  • Billy-J
  • Spotify Star
  • 675 Views
  • 1 replies
  • 0 likes
  • Other
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applying for the internship

Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’t find my university in the list, even though there a...

  • Visitor
  • Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’...
  • Jeremy
  • Spotify Legend
  • 677 Views
  • 2 replies
  • 0 likes
  • Other
  • 677 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting the track info in picture-in-picture mode

In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a very active listener and I'm always tuned in to what...

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  • Newbie
  • In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a v...
  • Mihail
  • Spotify Legend
  • 3131 Views
  • 1 replies
  • 3 likes
  • Other
  • 3131 Views
  • 1 replies
  • 3 likes

Impostors in Release Radar

Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists.This encourages scammers to set their artist name to a popular artist, and then showing up in people's Release Ra...

  • Casual Listener
  • Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists. This encourages scammers to set their artist name to a popul...
  • Billy-J
  • Spotify Star
  • 565 Views
  • 4 replies
  • 1 likes
  • Other
  • 565 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't see any podcasts on Web/Desktop version.

PlanPremium (Family)CountryMoldovaDeviceWeb and Desktop version of SpotifyOperating SystemWindows 10.My Question or IssueAs the title says, I can't seem to have access to any podcasts, even though I'm a premium user. I can't see them via the "Browse"...

  • Visitor
  • Plan Premium (Family) Country Moldova Device Web and Desktop version of Spotify Operating System Windows 10. My Question or Issue As the title says, I can't seem to have access to any podcas...
  • Mihail
  • Spotify Legend
  • 520 Views
  • 3 replies
  • 0 likes
  • Other
  • 520 Views
  • 3 replies
  • 0 likes

Web player error 502 bad gw - CANT PRESS PLAY AGAIN

Hey,Again, like every 2 weeks.Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway. every few weeks team, every few weeks.please make it more stable.

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  • Regular
  • Hey, Again, like every 2 weeks. Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway.     every few weeks team, every few w...
  • Billy-J
  • Spotify Star
  • 297 Views
  • 1 replies
  • 1 likes
  • music
  • 297 Views
  • 1 replies
  • 1 likes

I Can't see album covers, playlist covers, or even the play button or the ones next to it.

Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.

Screenshot 2020-11-18 at 11.26.43 PM.png
  • Visitor
  • Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.  
  • Billy-J
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Web player issue

When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play other artist's song and return to my choosing artist...

  • Visitor
  • When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play o...
  • Billy-J
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Other
  • 238 Views
  • 1 replies
  • 0 likes

Alexa plays wrong (least popular) artist with same name

In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name. This happens with Dave Mathews, James Taylor and Chris Stapleton (all of whom are in my favorite artists). I would ...

  • Newbie
  • In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name.  This happens with Dave Mathews, James Taylor and Chris Sta...
  • Benito_Martin
  • Casual Listener
  • 813 Views
  • 1 replies
  • 1 likes
  • music
  • 813 Views
  • 1 replies
  • 1 likes

I don’t condone violence. How to remove blm protest from my screen?

I don’t condone or financially support companies that promote violence. I’d like blm sponsored content removed from my iOS and windows apps. I’ve already cancelled my subscription but it occurred to me that this could have been a mistake. Was it?

  • Casual Listener
  • I don’t condone or financially support companies that promote violence.  I’d like blm sponsored content removed from my iOS and windows apps.  I’ve already cancelled my subscription but it ...
  • freedomrecords
  • Visitor
  • 1014 Views
  • 2 replies
  • 11 likes
  • Other
  • 1014 Views
  • 2 replies
  • 11 likes

Superuser Contribution Why do the Spotify stat sites only take into account the offline/not in your library songs?

I think that is what is doing when it shows me the results. But not sure PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemWindows and Android

  • Casual Listener
  • I think that is what is doing when it shows me the results. But not sure     Plan Premium Country USA Device Samsung Galaxy 8 Operating System Windows and Android
  • Mihail
  • Spotify Legend
  • 803 Views
  • 5 replies
  • 0 likes
  • music
  • 803 Views
  • 5 replies
  • 0 likes

Superuser Contribution tvOS/Apple TV app scrubbing/FF/RW not possible

It seems that it is impossible to scrub around (in other words, fast forward or rewind) in songs in the tvOS/Apple TV app. Maybe I just don’t know how to do this, but all of the other clients I use for various platforms have this feature. One of them...

  • Regular
  • It seems that it is impossible to scrub around (in other words, fast forward or rewind) in songs in the tvOS/Apple TV app. Maybe I just don’t know how to do this, but all of the other clients I use f...
  • nicholascornish
  • Casual Listener
  • 1884 Views
  • 5 replies
  • 9 likes
  • Other
    TV
  • 1884 Views
  • 5 replies
  • 9 likes

Superuser Contribution [Web player] remove single song from play queue

Plan: PremiumCountry: DEDevice: Webplayer, Chrome BrowserOperating System: Windows My Question or IssueBug 1)Steps for reproducing the issue:1) Add several song to the Play Queue (German Interface: Warteschlange)2) Let the music play3) Display the pl...

  • Casual Listener
  • Plan: Premium Country: DE Device: Webplayer, Chrome Browser Operating System: Windows     My Question or Issue Bug 1) Steps for reproducing the issue: 1) Add several song to t...
  • Ver
  • Spotify Legend
  • 458 Views
  • 3 replies
  • 0 likes
  • Other
  • 458 Views
  • 3 replies
  • 0 likes

Hay interrupcion en mi reproduccion y cuento con premium

Hola buenas tardes tengo problemas con mi reproduccion de musica ya que estoy escuchando cualquier cancion y se mete una cancion que no conozco

  • Newbie
  • Hola buenas tardes tengo problemas con mi reproduccion de musica  ya que estoy escuchando cualquier cancion y se mete una cancion que no conozco  
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

How to join the Rock Star Program

Hey, @Xenia I'm Tired of Being Left in the dark about this. Do you mind Private Messaging me or Replying How many "Replies" Or "Post" Ect.. you Need to get into the Rockstar Program Because I'm Really Interested and everytime I ask everybody says wer...

  • Composer
  • Hey, @Xenia I'm Tired of Being Left in the dark about this. Do you mind Private Messaging me or Replying How many "Replies" Or "Post" Ect.. you Need to get into the Rockstar Program Because I'm Reall...
  • Jose_M
  • Spotify Star
  • 518 Views
  • 1 replies
  • 2 likes
  • Other
  • 518 Views
  • 1 replies
  • 2 likes

Solved!! Group Session for more than six

My Question or Issue We want to have a group session on Saturday night. The problem is there are 8 of us and I notice Group Session only supports 1 + 5 invites. Is there any way of extending this to more than 6 total?

  • Visitor
  • My Question or Issue   We want to have a group session on Saturday night. The problem is there are 8 of us and I notice Group Session only supports 1 + 5 invites.   Is there any way of...
  • AdamDam
  • Spotify Star
  • 1891 Views
  • 1 replies
  • 0 likes
  • Other
  • 1891 Views
  • 1 replies
  • 0 likes

Podcast copying my written content

I don't know if I'm even in the right thread. I was recently made aware that a Podcast has made an episode where they use my written content word by word with just a robotic voice. I was given a heads up by another person that also has experienced th...

  • Newbie
  • I don't know if I'm even in the right thread. I was recently made aware that a Podcast has made an episode where they use my written content word by word with just a robotic voice. I was given a head...
  • EthanS1
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Other
  • 360 Views
  • 1 replies
  • 0 likes

Solved!! [Partnership] Spotify for Playdate : a new portable game console

It is exiciting to make Spotify available on the new portable game console, PlayDate. https://play.date/ Maybe we'll have to convert the tracks to chiptunes like 8-bit video games.

  • Regular
  • It is exiciting to make Spotify available on the new portable game console, PlayDate.   https://play.date/   Maybe we'll have to convert the tracks to chiptunes like 8-bit video games.
  • EthanS1
  • Community Legend
  • 785 Views
  • 1 replies
  • 1 likes
  • Partnership
  • 785 Views
  • 1 replies
  • 1 likes

Problemas Smart TV LG

Hace ya unos días que reproduzco una canción en mi Smart TV y no suena absolutamente nada pero la barra sigue corriendo. Ya desinstalé y reinstalé la app varias veces, incluso resetee mi pantalla a sus configuraciones de fábrica unas cuantas veces y ...

  • Visitor
  • Hace ya unos días que reproduzco una canción en mi Smart TV y no suena absolutamente nada pero la barra sigue corriendo. Ya desinstalé y reinstalé la app varias veces, incluso resetee mi pantalla a s...
  • 486 Views
  • 0 replies
  • 0 likes
  • TV
  • 486 Views
  • 0 replies
  • 0 likes

Superuser Contribution Webplayer skips tracks on Chromium Browser

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 / Chromium Browser Version 86.0.4240.193 (official built) (64-Bit) My Question or IssueOn my webplayer all tracks are skipped until it plays one track for about 6 sec. then it stops. I did try ...

  • Visitor
  • Plan Free Country Germany Device PC Operating System Windows 10 / Chromium Browser Version 86.0.4240.193 (official built) (64-Bit)   My Question or Issue On my webplayer all track...
  • Elena
  • Moderator
  • 451 Views
  • 1 replies
  • 0 likes
  • Other
  • 451 Views
  • 1 replies
  • 0 likes