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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1534 Views
  • 15 replies
  • 5 likes
  • Other
  • 1534 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17572 Views
  • 8 replies
  • 1 likes
  • Other
  • 17572 Views
  • 8 replies
  • 1 likes

Still cannot create new playlist or add to existing

Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality. I have the most up to date iOS, I have the most to date app, I have done a clean install, I have logged ou...

  • Visitor
  • Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality.  I have the most up to date iOS, I have the most t...
  • 492 Views
  • 0 replies
  • 0 likes
  • Other
  • 492 Views
  • 0 replies
  • 0 likes

Superuser Contribution Alexa Skill India

PlanPremiumCountryIndiaIssue: Since spotify officially launched in India, please enable the skill to be used in India. It doesn't need much work as no translation would be required either.

  • Visitor
  • Plan Premium Country India Issue:  Since spotify officially launched in India, please enable the skill to be used in India.  It doesn't need much work as no translation would be requi...
  • chauhanjpr
  • Casual Listener
  • 10691 Views
  • 37 replies
  • 46 likes
  • Other
  • 10691 Views
  • 37 replies
  • 46 likes

Ads in native language in podcasts

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro/PCOperating SystemAndroid/Windows 10 My Question or IssueSo, I started listening to the "Casefile" podcast today and noticed in the beginning and end are ads. These aren't "normal" ads, they are just like ...

  • Visitor
  • Plan Premium Country Germany Device OnePlus 7 Pro/PC Operating System Android/Windows 10   My Question or Issue So, I started listening to the "Casefile" podcast today and noticed in t...
  • Emilia_8
  • Community Legend
  • 799 Views
  • 1 replies
  • 1 likes
  • Other
  • 799 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please return officially lyrics feature to all accounts and devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I hope you are well. No song lyrics appear on my iPhone, even very popular songs. I tried...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I h...
  • mariohatxe
  • Regular
  • 819 Views
  • 5 replies
  • 1 likes
  • Other
  • 819 Views
  • 5 replies
  • 1 likes

Volvo App shuffling albums and playlists when it shouldn't

Premium planCountry - Norway DeviceVolvo XC90 MY2019 / Volvo V90 MY2017Operating SystemLatest My Question or IssueAccording to Volvo there is a known problem, where the Spotify app suffles songs on albums and playlists even though shuffle function is...

  • Casual Listener
  • Premium plan Country - Norway   Device Volvo XC90 MY2019 / Volvo V90 MY2017 Operating System Latest   My Question or Issue According to Volvo there is a known problem, where the Sp...
  • akouris
  • Music Fan
  • 1180 Views
  • 3 replies
  • 1 likes
  • Other
  • 1180 Views
  • 3 replies
  • 1 likes

Family member cannot see alexa device

PlanPremiumCountryUKDevice(iPhone, Samsung S10)Operating System(iOS 10, Android 10) My Question or IssueIn our house we have a couple of Echos. My wife and I are in the same Alexa Household and have a Spotify Premium Family account. The problem is th...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone, Samsung S10) Operating System (iOS 10, Android 10)   My Question or Issue In our house we have a couple of Echos. My wife and I are in the same ...
  • beagle808
  • Casual Listener
  • 561 Views
  • 1 replies
  • 0 likes
  • Other
  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses after a set amount of time when I'm listening offline

PlanPremiumDeviceSamsung Galaxy A40 and Huawei Y6 2017Operating SystemAndroid 10My Question or IssueWhen I'm listening to music offline on my phone, it sometimes pauses after a set amount of time. It doesn't crash, just pauses. I don't know how long ...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A40 and Huawei Y6 2017 Operating System Android 10 My Question or Issue When I'm listening to music offline on my phone, it sometimes pauses after a set amou...
  • deJessias
  • Casual Listener
  • 994 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 994 Views
  • 2 replies
  • 0 likes

Solved!! Picture-in-picture music album. (Chrome)

PlanPremiumCountryIndonesiaDeviceASUSTeK COMPUTER INC.Operating SystemMicrosoft Windows 10 Home Single Language | Version 1909 My Question or IssueIs the Picture-in-picture music album feature on Web Player no longer available?

  • Casual Listener
  • Plan Premium Country Indonesia Device ASUSTeK COMPUTER INC. Operating System Microsoft Windows 10 Home Single Language | Version 1909   My Question or Issue Is the Picture-in-picture m...
  • AgusFadillhSa17
  • Casual Listener
  • 2352 Views
  • 1 replies
  • 0 likes
  • Other
  • 2352 Views
  • 1 replies
  • 0 likes

Public Playlist doesn't appear on a profile

Hello, I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link: https://open.spotify.com/playlist/3HM1NaOoiWBhIZVkn6w4I9?si=Y5...

  • Visitor
  • Hello,   I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link:&n...
  • 320 Views
  • 0 replies
  • 0 likes
  • Other
  • 320 Views
  • 0 replies
  • 0 likes

Can't find Facebook friends

Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." I've already tried it multiple times, in multiple diffe...

  • Newbie
  • Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." &nb...
  • 423 Views
  • 0 replies
  • 0 likes
  • Other
  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution New podcast episode keeps disappearing from the platform.

PlanPremiumCountryBrazilDeviceAllOperating SystemAll My Question or IssueI published a new episode of my podcast today on Anchor. The episode showed up on every platform but Spotify.I changed the time of publishing on Anchor, then the episode appeare...

  • Casual Listener
  • Plan Premium Country Brazil Device All Operating System All   My Question or Issue I published a new episode of my podcast today on Anchor. The episode showed up on every platform but ...
  • caiohspirandell
  • Casual Listener
  • 542 Views
  • 2 replies
  • 0 likes
  • Other
  • 542 Views
  • 2 replies
  • 0 likes

Spotify community search pages are not loading in mobile safari

I’m trying to use the support pages to research a problem. ie. Ongoing Issues list. Page one of the list does display the recent posts. Although, trying to go to page 2+ only displays an empty page with an error message. “This widget could not be dis...

  • Music Fan
  • I’m trying to use the support pages to research a problem. ie. Ongoing Issues list.  Page one of the list does display the recent posts.  Although, trying to go to page 2+ only displays an ...
  • Billy-J
  • Spotify Star
  • 660 Views
  • 5 replies
  • 0 likes
  • 660 Views
  • 5 replies
  • 0 likes

[iOS] Playlist cover problem on Instagram

PlanPremiumCountryTurkeyDeviceIphone 7Operating System13.5.1 My Question or Issue A little while ago i made artwork for my playlist and removed it by Computer, then i waited a while so my mobile spotify could uptade itself, but when i tried to share ...

17E8AAF8-5D3F-44B9-94A4-887A37010657.jpeg 5F3340C7-969A-4F16-83D5-1B410C9BF6BA.png B87FB54D-C536-41C0-B4BD-434923C8AAAC.jpeg
  • Newbie
  • Plan Premium Country Turkey Device Iphone 7 Operating System 13.5.1   My Question or Issue   A little while ago i made artwork for my playlist and removed it by Computer, then i ...
  • 319 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 319 Views
  • 0 replies
  • 0 likes

BMW connected drive issue with recent spotify app update 8.5.40

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 13.3 My Question or IssueThe music plays and the track name and picture comes up when I first connect to the car (bluetooth) but when I skip to the next song, the track name doesnt refresh ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone X Operating System iOS 13.3   My Question or Issue The music plays and the track name and picture comes up when I first connect to the car ...
  • Joannesb
  • Visitor
  • 1532 Views
  • 4 replies
  • 5 likes
  • Other
  • 1532 Views
  • 4 replies
  • 5 likes

Wrong Song playing on Google Devices Despite Confirmation

PlanFree/PremiumCountryUSA DeviceGoogle Home Hub/Google Home Mini My Question or IssueMy three Google Hubs confirm the correct song by restating it to me, but then play a different song... Though similarly titled. Like, will request "Animal Sounds by...

  • Visitor
  • Plan Free/Premium Country USA   Device Google Home Hub/Google Home Mini   My Question or Issue My three Google Hubs confirm the correct song by restating it to me, but then play a ...
  • Mmmels
  • Casual Listener
  • 786 Views
  • 1 replies
  • 0 likes
  • music
  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative playlist disappeared or removed

Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have never deactivated anything.Could it be that someone has dele...

  • Casual Listener
  • Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have neve...
  • Mario
  • Spotify Legend
  • 4668 Views
  • 5 replies
  • 1 likes
  • Account
    Security
  • 4668 Views
  • 5 replies
  • 1 likes

I’ve been “silenced” :/ I only wanted to know why.

I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping support of third party apps and never giving any straight...

  • Music Fan
  • I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping suppor...
  • 432 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 432 Views
  • 0 replies
  • 0 likes

Spotify Status not showing up on discord

PlanFreeCountryUSADeviceIphone 7Operating SystemiOS 13My issuespotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but none of them worked. I restarted my device, deleted and redownloaded...

  • Visitor
  • Plan Free Country USA Device Iphone 7 Operating System iOS 13 My issue spotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but...
  • 302 Views
  • 0 replies
  • 0 likes
  • Other
  • 302 Views
  • 0 replies
  • 0 likes

Solved!! Can't listen to NPR podcasts

PlanPremiumCountryBoliviaDeviceDesktop, Web, Huawei Mate 10Operating SystemMacOS, Linux, Android My Question or IssueI'm subscribed to a number of NPR podcasts but I have not been able to even list any of their episodes from the time I subscribed. It...

  • Regular
  • Plan Premium Country Bolivia Device Desktop, Web, Huawei Mate 10 Operating System MacOS, Linux, Android   My Question or Issue I'm subscribed to a number of NPR podcasts but I have not...
  • SwedenGuy1
  • Visitor
  • 7110 Views
  • 8 replies
  • 2 likes
  • Other
  • 7110 Views
  • 8 replies
  • 2 likes

Poor design or bug of Community?

I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still get the same errors.Then I go to my community acco...

  • Casual Listener
  • I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still...
  • Luan
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 462 Views
  • 1 replies
  • 0 likes