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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6810 Views
  • 48 replies
  • 6 likes
  • Other
  • 6810 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19038 Views
  • 9 replies
  • 2 likes
  • Other
  • 19038 Views
  • 9 replies
  • 2 likes

Superuser Contribution The artists i follow in library are all gone

Good day The artists i follow in library are all gone.- I did log out of all devices and logged back in, still the same- I logged into my son's account, same problem- I cleared browser cookies and logged back in, same problemI had 320+ followed artis...

  • Regular
  • Good day  The artists i follow in library are all gone. - I did log out of all devices and logged back in, still the same - I logged into my son's account, same problem - I cleared browser c...
  • Ver
  • Spotify Legend
  • 616 Views
  • 4 replies
  • 0 likes
  • 616 Views
  • 4 replies
  • 0 likes

Algoriddim and Spotify Integration

PlanPremiumCountryUnited States My Question or Issue Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists and mix music with them. I paid every month because I genuinely loved how I coul...

  • Visitor
  • Plan Premium Country United States    My Question or Issue  Spotify really stopped it's partnership with Algoriddim?!? I loved Spotify because I could take my awesome playlists a...
  • 326 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 326 Views
  • 0 replies
  • 0 likes

Artist piggybacking on other artist's page

I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song by the real Lemon Demon. Could somebody at Spotify...

  • Regular
  • I was scrolling through artists and bands I like when I noticed that on the page for the artist Lemon Demon, someone else has put their song on Spotify using the same name despite it not being a song...
  • AdamDamon
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Other
  • 352 Views
  • 1 replies
  • 0 likes

The radio option sucks!

It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play Eminem after Eminem song, its so frustrating.I love th...

  • Newbie
  • It literally just repeats the same 10 songs for hours. Kinda.... Like a real radio station. Also let's say I have 10 Eminem songs and 200 other artist songs on the original playlist. It will play E...
  • henryddriscoll
  • Visitor
  • 17345 Views
  • 62 replies
  • 75 likes
  • 17345 Views
  • 62 replies
  • 75 likes

Music playback crashing on Google Nest Mini

PlanPremiumCountryBrazilDeviceGoogle Nest MiniOperating SystemGoogle Assistant Music playback crashing on Google Nest Mini

  • Visitor
  • Plan Premium Country Brazil Device Google Nest Mini Operating System Google Assistant   Music playback crashing on Google Nest Mini  
  • Bittencourt
  • Spotify Star
  • 599 Views
  • 1 replies
  • 0 likes
  • Other
  • 599 Views
  • 1 replies
  • 0 likes

Create library using downloaded songs

I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my library

  • Newbie
  • I have bunch of downloaded songs on my device I want to create playlists using the same as I am new to Spotify is there any method where Spotify can identify my downloaded music and add it to my libr...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Amazon Echo] Spotify doesn't work anymore on my Echo Dot 3gen

PlanPremiumCountryItaly / Switzerland DeviceAmazon Echo Dot 3gen IssueI'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've already contacted Amazon Help Center, already reinitialized the Echo Dot and unlinke...

  • Visitor
  • Plan Premium Country Italy / Switzerland   Device Amazon Echo Dot 3gen   Issue I'm not able anymore to reproduce music or podcast from my Spotify account to my Echo Dot. I've alrea...
  • Ver
  • Spotify Legend
  • 745 Views
  • 2 replies
  • 1 likes
  • Other
  • 745 Views
  • 2 replies
  • 1 likes

Superuser Contribution Web Player cycles through some tracks then stops at 9 seconds playback

PlanPremiumCountryGermany DeviceMicrosoft Surface Book 2 13"Operating SystemWindows 10 My Question or IssueI have problems with the webplayer playback. Whenever i start a song, the player cycles through some tracks (like 3-6) then stops and plays the...

  • Visitor
  • Plan Premium Country Germany   Device Microsoft Surface Book 2 13" Operating System Windows 10   My Question or Issue I have problems with the webplayer playback. Whenever i star...
  • Alex
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 1 likes
  • music
  • 443 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook business page

can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?

  • Visitor
  •   can i put a link on my business facebook page to my personal spotify so people can listen to my playlists?
  • Jeremy
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Other
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback issue

PlanPremiumCountryFinlandDeviceIphone XROperating SystemiOS 14.0.1 My Question or IssueWhen I am trying to listen music outside home, app doesn't allow it. Music stop in middle of song or then it just jump into next song and back to original and not ...

  • Visitor
  • Plan Premium Country Finland Device Iphone XR Operating System iOS 14.0.1   My Question or Issue When I am trying to listen music outside home, app doesn't allow it. Music stop in midd...
  • Alex
  • Spotify Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Connect
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disconnect or "forget" local Google Cast devices?

Plan: PremiumCountry: USADevice: iPhone 7 Plus and Macbook When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-capable devices in my household. Is there any way for me to make my Spotify a...

  • Newbie
  • Plan: Premium Country: USA Device: iPhone 7 Plus and Macbook    When my phone (or macbook laptop) is connected to the wi-fi, my Spotify immediately recognizes nearby Google Cast-ca...
  • Jeremy
  • Spotify Legend
  • 3450 Views
  • 1 replies
  • 0 likes
  • Connect
  • 3450 Views
  • 1 replies
  • 0 likes

I cant highlight my playlist in my artists profile or put it like artists pick

I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.

  • Casual Listener
  • I tried copying the playlist url and pasting it, it doesn't work. The playlist is set to public. No matter what i try it wont save.
  • Hubo
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Other
  • 294 Views
  • 1 replies
  • 0 likes

Changement de musique sans terminer la précédente.

Bonjour,Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours.Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe brusquement quand elle arrive en plein milieu pour passe...

  • Visitor
  • Bonjour, Je viens vers vous car je rencontre un problème avec Spotify depuis bientôt 3 jours. Quand j’écoute une chanson dans l’une de mes playlist, la chanson que j’ai choisie d’écouter se coupe b...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Xbox app player gets stuck when changing music with the connect feature and continues to be stuck.

PlanPremiumCountryU.S.A.DeviceXBOX ONEOperating SystemLatest update My Question or IssueAgain the player gets stuck on the xbox, when using the connect feature. It will not continue to play and it won't let me change the song. It will play on my othe...

  • Visitor
  • Plan Premium Country U.S.A. Device XBOX ONE Operating System Latest update   My Question or Issue Again the player gets stuck on the xbox, when using the connect feature. It will not...
  • Alex
  • Spotify Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Last song on queue stops abruptly

Hi, I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed to end. I have tried Spotify Connect from many different dev...

  • Regular
  • Hi,   I have a strange issue. Whenever I play music in my soundbar (Samsung QR70) through Spotify Connect, the last song in the queue always stops a few seconds before it is actually supposed ...
  • g-munoz
  • Regular
  • 2252 Views
  • 17 replies
  • 2 likes
  • Connect
    Samsung
  • 2252 Views
  • 17 replies
  • 2 likes

Superuser Contribution Podcast starts seconds after last time stamp

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 10 My Question or IssueIf I continue listening to a Podcast after closing the app, it starts a few seconds (or more than 1 minute) after where I stopped. It is very annoying and happ...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 10   My Question or Issue If I continue listening to a Podcast after closing the app, it starts a few seconds...
  • Mihail
  • Spotify Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 469 Views
  • 1 replies
  • 0 likes

How to invite people to listen to Spotify via Discord

How do you invite people to Spotify via Discord? I try and it only works on my end. Help! True TalonIn reality, the least interesting answer is usually the correct one.

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  • Roadie
  • How do you invite people to Spotify via Discord? I try and it only works on my end. Help!  True Talon In reality, the least interesting answer is usually the correct one.
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Superuser Contribution [ALL PLATFORMS] Player keeps playing random 3-name artists, all by itself, won't be paused

PlanPremium FamilyCountryCanadaDeviceWindows 10 store app AND webplayer AND android AND Echo Device My Question or IssueStarted last night when my bedroom Echo device kept playing songs by itself. I'd tell it to stop and a few seconds later, it would...

  • Casual Listener
  • Plan Premium Family Country Canada Device Windows 10 store app AND webplayer AND android AND Echo Device   My Question or Issue Started last night when my bedroom Echo device kept playin...
  • Ver
  • Spotify Legend
  • 768 Views
  • 2 replies
  • 0 likes
  • Other
  • 768 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Webplayer] Blank/Black Screen after login on firefox

PlanPremiumCountryCanadaDeviceDesktopOperating SystemUbuntu 18.04 My Question or IssueThe webplayer is not showing after I log in. There it a black/blank screen. I've tried clearing the cache, etc.

  • Casual Listener
  • Plan Premium Country Canada Device Desktop Operating System Ubuntu 18.04   My Question or Issue The webplayer is not showing after I log in. There it a black/blank screen. I've tried c...
  • Mihail
  • Spotify Legend
  • 3871 Views
  • 8 replies
  • 0 likes
  • Other
  • 3871 Views
  • 8 replies
  • 0 likes

Superuser Contribution Same song keeps adding itself to the queue

For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like either!). It doesn’t happen every time but most times. ...

  • Casual Listener
  • For the last few months I’ve had a recurring issue. When playing a playlist or an album the same track keeps getting added to the queue as the second track (it’s a song I don’t particularly like eith...
  • MadmanOnWheels
  • Roadie
  • 4929 Views
  • 9 replies
  • 1 likes
  • 4929 Views
  • 9 replies
  • 1 likes