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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2078 Views
  • 19 replies
  • 6 likes
  • Other
  • 2078 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17748 Views
  • 8 replies
  • 2 likes
  • Other
  • 17748 Views
  • 8 replies
  • 2 likes

Roll-back from defective 1.31.0 to 1.20.0

You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV 1. Uninstall Spotify from TV. 2. Turn off auto updates on TV. 3. Ensure downloadi...

  • Visitor
  • You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV   1. Uninstall Spotify ...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Can't Install Spotify app on Firestick

PlanPremiumCountryUSADeviceSamsung Galaxy S9My Question or IssueNo sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices were on the same network, I tried to uninstall Spotify from the F...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 My Question or Issue No sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices ...
  • 592 Views
  • 0 replies
  • 0 likes
  • TV
  • 592 Views
  • 0 replies
  • 0 likes

Won't play on Xiaomi MiBox

Hi, Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open (still problem), unistall the app and install again (still problem), unistall with clean reinstall (https://community.spotify.com/t5/Spo...

  • Visitor
  • Hi,   Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open  (still problem),  unistall the app and install again (s...
  • 3739 Views
  • 0 replies
  • 5 likes
  • 3739 Views
  • 0 replies
  • 5 likes

Chromecast audio disconnects

Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?

  • Newbie
  • Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?
  • john_gateshead
  • Newbie
  • 9448 Views
  • 18 replies
  • 13 likes
  • 9448 Views
  • 18 replies
  • 13 likes

keyboard shortcuts in new Web Player?

Are there keyboard shortcuts in the new Web Player? I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(

  • Regular
  • Are there keyboard shortcuts in the new Web Player?   I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(
  • Tibo_De_Munck
  • Casual Listener
  • 3751 Views
  • 2 replies
  • 8 likes
  • Web Player
  • 3751 Views
  • 2 replies
  • 8 likes

[Playlists] Reproducir música aleatoriamente de todas las playlists.

Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca. PlanPremium

  • Casual Listener
  • Implementar un botón (como se ve en la imagen) donde reproduzca música aleatoriamente de todas las playlists y música favorita que tenemos en la biblioteca.    Plan Premium
  • 499 Views
  • 0 replies
  • 0 likes
  • Other
  • 499 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lot of duplicate song in my Library

Hi everyone, I recently noticed that I have a lot a duplicate in my Library in a way I don't understand. For exemple I saved an album from the artist "La Femme" and in my Library I've two album. The first one is the full saved album and the other one...

  • Newbie
  •   Hi everyone,   I recently noticed that I have a lot a duplicate in my Library in a way I don't understand.   For exemple I saved an album from the artist "La Femme" and in my Li...
  • 8ten5_-9lufjq
  • Casual Listener
  • 3577 Views
  • 6 replies
  • 4 likes
  • music
    Other
  • 3577 Views
  • 6 replies
  • 4 likes

Superuser Contribution [iOS][Other] Spotify Kids should stop playing after the last track of an album

When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the album (like it is handled in the regular Spotify a...

  • Casual Listener
  • When my kids listen to some audiobooks in the evening when going to bed I find it rather annoying that the Spotify Kids app repeats the album instead of just stop playing when reaching the end of the...
  • Petya
  • Community Legend
  • 2035 Views
  • 5 replies
  • 3 likes
  • iOS
    Other
  • 2035 Views
  • 5 replies
  • 3 likes

Superuser Contribution Spotify web player opens tabs in Chrome automatically

Hi all I mainly use Spotify web player with the current google Chrome version. For a couple of weeks, Chrome automatically opens new tabs.Removed all Cookies and also reinstalled Chrome. Malware and virus scan doesn't help.It is super annoying since ...

  • Casual Listener
  • Hi all  I mainly use Spotify web player with the current google Chrome version.  For a couple of weeks, Chrome automatically opens new tabs. Removed all Cookies and also reinstalled Ch...
  • maga84
  • Casual Listener
  • 3508 Views
  • 3 replies
  • 0 likes
  • music
  • 3508 Views
  • 3 replies
  • 0 likes

Superuser Contribution Connection issues with chromecast audio

PlanPremiumCountryGermanyDeviceSamsung Galaxy A50Operating SystemAndroid My Question or IssueI have trouble connecting my chromecast audio with Spotify. When I try to play music and I put the phone away or use another app, the music stops after one m...

  • Visitor
  •   Plan Premium Country Germany Device Samsung Galaxy A50 Operating System Android   My Question or Issue I have trouble connecting my chromecast audio with Spotify. When I try to...
  • Mario
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Speaker issues

I'm not sure if anyone else has had this issue but I run my setup through my stereo. Basically my xbox one is hdmi to my tv and my tv sends all noise through to my stereo via a cable from headphone Jack. Doesnt matter what I use I've never had any pr...

  • Newbie
  • I'm not sure if anyone else has had this issue but I run my setup through my stereo. Basically my xbox one is hdmi to my tv and my tv sends all noise through to my stereo via a cable from headphone J...
  • 397 Views
  • 0 replies
  • 0 likes
  • Music Discussion
  • 397 Views
  • 0 replies
  • 0 likes

Why does Spotify cut the ending out of certain songs?

So I've noticed certain songs won't have all of their content. A perfect example is Autumn Effect by 10 Years. On Spotify, it's only around 4 1/2 minutes. On Pandora, it's at it's correct 10 minute runtime. But Spotify does it for a variety of songs,...

  • Visitor
  • So I've noticed certain songs won't have all of their content. A perfect example is Autumn Effect by 10 Years. On Spotify, it's only around 4 1/2 minutes. On Pandora, it's at it's correct 10 minute r...
  • 481 Views
  • 0 replies
  • 0 likes
  • Other
  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Limit

Is there a limit on the number of albums that we can save to our Library? Any albums I now save don’t contribute to the 10k song limit.

  • Casual Listener
  • Is there a limit on the number of albums that we can save to our Library? Any albums I now save don’t contribute to the 10k song limit.  
  • Zandermcsween
  • Casual Listener
  • 4071 Views
  • 6 replies
  • 0 likes
  • music
  • 4071 Views
  • 6 replies
  • 0 likes

How do I skip songs without Spotify thinking I dislike them?

I just learned that Spotify thinks you don't like a song when you skip it!? Maybe I'm just weird, but the only songs I skip in my playlists are the ones I like the most. If you listen to a song too much then it becomes repetitive, you get used to it ...

  • Casual Listener
  •  I just learned that Spotify thinks you don't like a song when you skip it!? Maybe I'm just weird, but the only songs I skip in my playlists are the ones I like the most. If you listen to a song...
  • 498 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 498 Views
  • 0 replies
  • 0 likes

Superuser Contribution Onkyo C-N7050 not appearing in device list

Hello I have a Onkyo C-N7050 Network CD player that I am trying to connect to. It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and tablet. Does anyone else have this issue, is my device no longer sup...

  • Visitor
  • Hello   I have a Onkyo C-N7050 Network CD player that I am trying to connect to.  It is not appearing in the available devices list on either my PC (Windows 10) or my android phone and ta...
  • Elena
  • Moderator
  • 1004 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 1004 Views
  • 1 replies
  • 0 likes

Amazon Echo Link no longer working with Spotify (not appearing on "Connect to a Device")

My Amazon Echo Link worked just fine with the Spotify PC/Win 10 desktop app until today (5/25/20), when I installed the recent Spotify update. Now my EchoLink device does not appear in the "Connect to a device" options (I can still see my Echo Dots a...

  • Casual Listener
  • My Amazon Echo Link worked just fine with the Spotify PC/Win 10 desktop app until today (5/25/20), when I installed the recent Spotify update. Now my Echo Link device does not appear in the "Connect...
  • EchoLinkUser
  • Casual Listener
  • 832 Views
  • 1 replies
  • 1 likes
  • Other
  • 832 Views
  • 1 replies
  • 1 likes

Changing Devices

PlanFree/PremiumPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone6laptopGoogle Home MiniOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10iOS 12 My Question or IssueWhen I play a playlist and select shuffl...

  • Gig Goer
  • Plan Free/Premium Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone6 laptop Google Home Mini Operating System (iOS 10, Android Oreo, Windows 10,etc....
  • 239 Views
  • 0 replies
  • 0 likes
  • Other
  • 239 Views
  • 0 replies
  • 0 likes

Superuser Contribution Yamaha R-N 500 - Spotify Connnect not working anymore

PlanPremiumCountryGermany DevicePC / Samsung Galaxy Note9 / Yamaha R-N 500Operating SystemWindows 10 / Android 9.0 My Question or IssueHello, I was able to use Spotify with my R-N 500 in the past, but now the A/V receiver is not in the list of availa...

  • Casual Listener
  • Plan Premium Country Germany  Device PC / Samsung Galaxy Note9 / Yamaha R-N 500 Operating System Windows 10 / Android 9.0   My Question or Issue Hello,   I was able to use ...
  • lmazurk
  • Casual Listener
  • 3894 Views
  • 11 replies
  • 0 likes
  • Connect
    Other
  • 3894 Views
  • 11 replies
  • 0 likes

desconexion spotify y google home, DESESPERANTE

Hola, estoy teniendo un problema. La transmision con mi Chromecast usando Spotify y google home se pausa constantemente. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Primero tarda mucho en conectarse con el dispositivo. Lu...

  • Visitor
  • Hola, estoy teniendo un problema. La transmision con mi Chromecast usando Spotify y google home se pausa constantemente. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Prime...
  • 1560 Views
  • 0 replies
  • 2 likes
  • desconexion
    google gome
    se corta
  • 1560 Views
  • 0 replies
  • 2 likes

Superuser Contribution Video platform?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) M...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...
  • Xenia
  • Moderator
  • 499 Views
  • 3 replies
  • 0 likes
  • Other
  • 499 Views
  • 3 replies
  • 0 likes