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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3428 Views
  • 25 replies
  • 6 likes
  • Other
  • 3428 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18157 Views
  • 8 replies
  • 2 likes
  • Other
  • 18157 Views
  • 8 replies
  • 2 likes

BMW connected drive issue with recent spotify app update 8.5.40

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 13.3 My Question or IssueThe music plays and the track name and picture comes up when I first connect to the car (bluetooth) but when I skip to the next song, the track name doesnt refresh ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone X Operating System iOS 13.3   My Question or Issue The music plays and the track name and picture comes up when I first connect to the car ...
  • Joannesb
  • Visitor
  • 1547 Views
  • 4 replies
  • 5 likes
  • Other
  • 1547 Views
  • 4 replies
  • 5 likes

Wrong Song playing on Google Devices Despite Confirmation

PlanFree/PremiumCountryUSA DeviceGoogle Home Hub/Google Home Mini My Question or IssueMy three Google Hubs confirm the correct song by restating it to me, but then play a different song... Though similarly titled. Like, will request "Animal Sounds by...

  • Visitor
  • Plan Free/Premium Country USA   Device Google Home Hub/Google Home Mini   My Question or Issue My three Google Hubs confirm the correct song by restating it to me, but then play a ...
  • Mmmels
  • Casual Listener
  • 800 Views
  • 1 replies
  • 0 likes
  • music
  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative playlist disappeared or removed

Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have never deactivated anything.Could it be that someone has dele...

  • Casual Listener
  • Hi everyone, since yesterday I noticed that my collaborative playlist has disappeared from my profile and even trying to recover it from the Spotify account section, it appears as if I have neve...
  • Mario
  • Spotify Legend
  • 4808 Views
  • 5 replies
  • 1 likes
  • Account
    Security
  • 4808 Views
  • 5 replies
  • 1 likes

I’ve been “silenced” :/ I only wanted to know why.

I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping support of third party apps and never giving any straight...

  • Music Fan
  • I’ve been giving you guys money for ages now. Now I start posting on your Facebook page to make more people swear of how you’re throwing thousands of artists under the bus by randomly stopping suppor...
  • 441 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 441 Views
  • 0 replies
  • 0 likes

Spotify Status not showing up on discord

PlanFreeCountryUSADeviceIphone 7Operating SystemiOS 13My issuespotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but none of them worked. I restarted my device, deleted and redownloaded...

  • Visitor
  • Plan Free Country USA Device Iphone 7 Operating System iOS 13 My issue spotify status doesnt appear on discord and i have read other posts similar to my situation and tried the solutions but...
  • 312 Views
  • 0 replies
  • 0 likes
  • Other
  • 312 Views
  • 0 replies
  • 0 likes

Solved!! Can't listen to NPR podcasts

PlanPremiumCountryBoliviaDeviceDesktop, Web, Huawei Mate 10Operating SystemMacOS, Linux, Android My Question or IssueI'm subscribed to a number of NPR podcasts but I have not been able to even list any of their episodes from the time I subscribed. It...

  • Regular
  • Plan Premium Country Bolivia Device Desktop, Web, Huawei Mate 10 Operating System MacOS, Linux, Android   My Question or Issue I'm subscribed to a number of NPR podcasts but I have not...
  • SwedenGuy1
  • Visitor
  • 7306 Views
  • 8 replies
  • 2 likes
  • Other
  • 7306 Views
  • 8 replies
  • 2 likes

Poor design or bug of Community?

I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still get the same errors.Then I go to my community acco...

  • Casual Listener
  • I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still...
  • Luan
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 474 Views
  • 1 replies
  • 0 likes

Contact user for playlist change

Hey guys,Recently my favorite playlist I've been listening to for months has been changed, where hundreds of songs are removed. I would like to ask the user if that person still has the songs somewhere so I can continue listening to it. The user is K...

  • Visitor
  • Hey guys, Recently my favorite playlist I've been listening to for months has been changed, where hundreds of songs are removed. I would like to ask the user if that person still has the songs som...
  • 373 Views
  • 0 replies
  • 0 likes
  • Other
  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Black lives matter REMOVAL

I feel black lives matter is a playlist only directed towards the black communities. This is racists and derogatory towards whites, hispanics, asians, etc. There are many playlists with african-american artists, so this playlist is just a slap in the...

  • Casual Listener
  • I feel black lives matter is a playlist only directed towards the black communities. This is racists and derogatory towards whites, hispanics, asians, etc. There are many playlists with african-ameri...
  • abbeygirl64
  • Music Fan
  • 5383 Views
  • 30 replies
  • 59 likes
  • All Platforms
  • 5383 Views
  • 30 replies
  • 59 likes

Superuser Contribution [All Platforms]Make shuffle a per-device setting

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueI'm using an Amazon Echo dot as an alarm clock, and I would like to get it playing a random song from a playlist when I wake up. However, shuffle is either on or off globally with S...

  • Gig Goer
  • Plan Premium Country UK Device All Operating System All   My Question or Issue I'm using an Amazon Echo dot as an alarm clock, and I would like to get it playing a random song from a p...
  • Mario
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • Other
  • 525 Views
  • 1 replies
  • 0 likes

[Other] Alexa, I can't find songs by artist on Spotify

Hi everyone. I have an eco dot 3 gen and it was working ok. Suddenly before a week Alexa said all the time i ask to play a song "I can't find songs by artist (no matter who) on Spotify"I've already check here the solutions and change to UK but still ...

  • Visitor
  • Hi everyone.  I have an eco dot 3 gen and it was working ok.  Suddenly before a week Alexa said all the time i ask to play a song "I can't find songs by artist (no matter who) on Spotify"...
  • 281 Views
  • 0 replies
  • 0 likes
  • Other
  • 281 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is pretty much the same

PlanPremiumCountryBrasilDeviceXiaomi redmi 6Operating SystemAndroid 9 My Question or IssueSorry for the possibly bad english I've been using spotify for the last 5-6 yearsSince then, the UI has changed a bit, some new features have been added/impleme...

  • Newbie
  • Plan Premium Country Brasil Device Xiaomi redmi 6 Operating System Android 9   My Question or Issue Sorry for the possibly bad english   I've been using spotify for the last 5-6...
  • Elena
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • music
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Radio and Similar Artist Dissappeared From My Artist Page

the first two month i uploaded my songs my radio and similar artist part was there but after some time it dissappeared idk why. My artist name is Borsayt

  • Visitor
  • the first two month i uploaded my songs my radio and similar artist part was there but after some time it dissappeared idk why. My artist name is Borsayt
  • Mario
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Other
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable To Access Album

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI used to listen to this album but for some reason I am unable to now and was wondering why:) https://open.spotify.com/album/0FYleVYJRr4O5tELl0y7pj?si=yAwYrp...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I used to listen to this album but for some reason I am unable to now and wa...
  • Elena
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 313 Views
  • 1 replies
  • 0 likes

Spotify overrides FuboTV on FireTV

PlanPremiumCountryUSA DeviceFireTV 4kOperating Systemn/a My Question or IssuePressing the play/pause button on the FireTV remote while watching FuboTV causes FuboTV to close, Spotify to open, and Spotify to begin playing music. Pressing play/pause ag...

  • Visitor
  • Plan Premium Country USA   Device FireTV 4k Operating System n/a   My Question or Issue Pressing the play/pause button on the FireTV remote while watching FuboTV causes FuboTV to...
  • 282 Views
  • 0 replies
  • 0 likes
  • TV
  • 282 Views
  • 0 replies
  • 0 likes

Solved!! Spotify web player buttons are not showing up

PlanFreeCountryUnited States DeviceChromebook My Question or IssueSo I'm on my school computer and they don't let us download anything, so I have to use the web player. I opened Spotify and the regular buttons turned to squares and my music keeps pau...

  • Casual Listener
  • Plan Free Country United States   Device Chromebook   My Question or Issue So I'm on my school computer and they don't let us download anything, so I have to use the web player. I ...
  • Spongeboymebob
  • Casual Listener
  • 479 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 479 Views
  • 1 replies
  • 0 likes

Yamaha WXC-50

Previously everything worked fine, but now spotify does not regognize Yamaha WCX-50 as available device. Either android app or PC client. I have tried to instale older spotify version and cleared cache, but without any sucess. WXC's firmware verion i...

  • Casual Listener
  • Previously everything worked fine, but now spotify does not regognize Yamaha WCX-50 as available device. Either android app or PC client.   I have tried to instale older spotify version and cl...
  • angusgrant79
  • Newbie
  • 1694 Views
  • 4 replies
  • 0 likes
  • Connect
  • 1694 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify.me

Hi! I recently got onto Spotify.me, the stats website but now it just redirects me to spotify for brands... am I doing something wrong? Or did the stats page move?

  • Casual Listener
  • Hi! I recently got onto Spotify.me, the stats website but now it just redirects me to spotify for brands... am I doing something wrong? Or did the stats page move?  
  • Xenia
  • Moderator
  • 8799 Views
  • 3 replies
  • 0 likes
  • Other
  • 8799 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Search on web browser

PlanPremiumCountryPHDeviceSpotify Web PlayerOperating SystemWindows 10 My Question or IssueI tried to search something on Google Chrome when I logged in but the error says "Oops, something went wrong". When I tried to incognito (logged out), it can s...

  • Casual Listener
  • Plan Premium Country PH Device Spotify Web Player Operating System Windows 10   My Question or Issue I tried to search something on Google Chrome when I logged in but the error says "O...
  • ewankobkt
  • Casual Listener
  • 723 Views
  • 4 replies
  • 0 likes
  • Other
  • 723 Views
  • 4 replies
  • 0 likes

Fire TV - My playlists are not accessible from Library

PlanStudent PremiumCountryUKDeviceAmazon Fire TV My Question or IssueNavigate to library and I can only select from Liked Songs and Albums. Try to scroll up to Playlists and I cannot select this option? I have uninstalled and reinstalled to no avail....

  • Casual Listener
  • Plan Student Premium Country UK Device Amazon Fire TV   My Question or Issue Navigate to library and I can only select from Liked Songs and Albums.  Try to scroll up to Playlists an...
  • 242 Views
  • 0 replies
  • 0 likes
  • Other
  • 242 Views
  • 0 replies
  • 0 likes