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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3652 Views
  • 28 replies
  • 6 likes
  • Other
  • 3652 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18221 Views
  • 8 replies
  • 2 likes
  • Other
  • 18221 Views
  • 8 replies
  • 2 likes

Suddenly Spotify doesn't recognice mine Cambridge streammagic anymore. Does anyone know a solution?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 281 Views
  • 0 replies
  • 0 likes
  • Other
  • 281 Views
  • 0 replies
  • 0 likes

The web player will often set the PC volume to 100% after being paused for a while

I'm using Chrome to listen to Spotify (can't use the program as I'm at work), and for the past few months I've been using it, it's been setting the volume to 100% when I unpause it. It's not instant, more like it'll resume, but shortly after it'll st...

  • Casual Listener
  •   I'm using Chrome to listen to Spotify (can't use the program as I'm at work), and for the past few months I've been using it, it's been setting the volume to 100% when I unpause it. &nb...
  • PeterH92
  • Casual Listener
  • 523 Views
  • 2 replies
  • 1 likes
  • Other
  • 523 Views
  • 2 replies
  • 1 likes

[Desktop] What quality do downloaded songs on the Spotify desktop app on Mac default to?

There is no music quality option for the mac desktop app. The music quality is only for streaming. The iphone app has the music quality option for offline downloads though.

  • Visitor
  • There is no music quality option for the mac desktop app. The music quality is only for streaming. The iphone app has the music quality option for offline downloads though.
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

[Desktop] WebApp breaks open contextmenu class in playlist cell result

PlanFamily PremiumCountrySpainDeviceFujitsu Esprimo Intel Core i3-2120T CPU 2.60GHz x64Operating SystemTested on Windows 10 PRO My Question or Issue Hi, first of all, thanks to everyone who makes Spotify possible.It's been less than a week since I re...

  • Casual Listener
  • Plan Family Premium Country Spain Device Fujitsu Esprimo Intel Core i3-2120T CPU 2.60GHz x64 Operating System Tested on Windows 10 PRO   My Question or Issue   Hi, first of all, ...
  • nectux
  • Casual Listener
  • 646 Views
  • 1 replies
  • 0 likes
  • bug
    Bug Playlist
  • 646 Views
  • 1 replies
  • 0 likes

Solved!! My question posted here 2 weeks ago is missed!

PlanPremium My Question or IssueWhere is my question about huge cover in web player? I can't see it and cover is still huge.

  • Casual Listener
  • Plan Premium   My Question or Issue Where is my question about huge cover in web player? I can't see it and cover is still huge.
  • EthanS1
  • Community Legend
  • 1262 Views
  • 5 replies
  • 0 likes
  • Other
  • 1262 Views
  • 5 replies
  • 0 likes

My playlist is not found as Often as before

Hi there Spotify! i carefully created a playlist “Best reggae Playlist ever”Through the years I got some followers but due to some changes in Spotify my Playlist is not as often found like it use to be before. I think it started about 6 months ago. I...

  • Regular
  • Hi there Spotify!   i carefully created a playlist “Best reggae Playlist ever” Through the years I got some followers but due to some changes in Spotify my Playlist is not as often found like...
  • 280 Views
  • 0 replies
  • 0 likes
  • Other
  • 280 Views
  • 0 replies
  • 0 likes

Haier Tv chromecast skipping songs then plays one for 10 seconds

when i cast to my tv it skips numerous tracks then plays one for 10 seconds, tried using different devices PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

  • Visitor
  •   when i cast to my tv it skips numerous tracks then plays one for 10 seconds, tried using different devices      Plan Free/Premium Country   Device (iPhone 8, Samsu...
  • 375 Views
  • 0 replies
  • 0 likes
  • music
  • 375 Views
  • 0 replies
  • 0 likes

Spotify account not working with HEOS wifi speakers

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S7 and Lenovo IdeaPad U330p pcOperating SystemAndroid phone and Windows 10 pc My Question or IssueSuddenly I cannot make Heos work with my spotify account both on Android phone and PC. It works when my bo...

  • Casual Listener
  •   Plan Premium Country Denmark Device Samsung Galaxy S7 and Lenovo IdeaPad U330p pc Operating System Android phone and Windows 10 pc   My Question or Issue Suddenly I cannot make...
  • EvlutionryRejct
  • Regular
  • 1101 Views
  • 3 replies
  • 0 likes
  • Connect
    Denon
  • 1101 Views
  • 3 replies
  • 0 likes

Heos

PlanPremiumCountrySwedenDeviceiPhone 7, iPad Air, Iphone X. My Question or IssueI have several Denon HEOS speakers, Spotify lists my Google Chromecast Audio but not my Denon HEOS speakers.

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 7, iPad Air, Iphone X.   My Question or Issue I have several Denon HEOS speakers, Spotify lists my Google Chromecast Audio but not my Denon HEOS...
  • EvlutionryRejct
  • Regular
  • 2383 Views
  • 5 replies
  • 0 likes
  • Denon
  • 2383 Views
  • 5 replies
  • 0 likes

[Web Player] Queue for web player free

Give free users a manageable queue for web player. Over the years, Spotify Free has honestly felt like the neglected stepchild you hide in the cupboard under the stairs. I get why premium users get more options, but its gotten to the point where I do...

  • Casual Listener
  • Give free users a manageable queue for web player.   Over the years, Spotify Free has honestly felt like the neglected stepchild you hide in the cupboard under the stairs. I get why premium us...
  • 289 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Quality control

I listen to three albums every night. Lately I keep coming across at least one every night that has a problem whether it skips or has 5-minute gaps in the middle of a song. The biggest problem I have is every song on an album tends to be at a differe...

  • Casual Listener
  • I listen to three albums every night. Lately I keep coming across at least one every night that has a problem whether it skips or has 5-minute gaps in the middle of a song. The biggest problem I have...
  • morbidbanjo
  • Casual Listener
  • 495 Views
  • 3 replies
  • 0 likes
  • Android
    Other
  • 495 Views
  • 3 replies
  • 0 likes

Solved!! Share Spotify as a gift?

Hello!I am new on Spotify, 2 friends have been talking to me about this and I've decided to jump from Youtube and it just seems great so far. Now, there is this virus pandemic and I would like to offer a gift to my parents, a gift similar to the one ...

  • Casual Listener
  • Hello! I am new on Spotify, 2 friends have been talking to me about this and I've decided to jump from Youtube and it just seems great so far.   Now, there is this virus pandemic and I would ...
  • Emilia_8
  • Community Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Other
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify / Audi Blueooth Metadeta

I recently transitioned from a 2016 to 2018 Audi A4. On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the artist, track, run time, album, etc. On the new 2018 Audi, it do...

  • Casual Listener
  • I recently transitioned from a 2016 to 2018 Audi A4.   On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the arti...
  • ShettyAnna
  • Visitor
  • 1958 Views
  • 2 replies
  • 0 likes
  • Ford SYNC
  • 1958 Views
  • 2 replies
  • 0 likes

Samsung TV app randomly stopped working

Hi, the Spotify app on my Samsung TV randomly stopped working today. I was listening to it all day and then it just stopped at one point. I've tried re-downloading the app, re-pairing it with my account, logging in directly on the TV, and choosing th...

  • Casual Listener
  • Hi, the Spotify app on my Samsung TV randomly stopped working today. I was listening to it all day and then it just stopped at one point. I've tried re-downloading the app, re-pairing it with my acco...
  • gregmmi
  • Casual Listener
  • 2172 Views
  • 7 replies
  • 3 likes
  • Samsung
  • 2172 Views
  • 7 replies
  • 3 likes

Choppy playback. Spotify app rollback on webos

Device: LG UJ620V Operating System: webOS 05.80.35Spotify version: 2.0.12 Hi,I have a very annoying problem with Spotify app on my webOS TV, which is currently running the latest software update.Spotify playback is choppy, is buffering all the time a...

  • Visitor
  • Device: LG UJ620V  Operating System: webOS 05.80.35 Spotify version: 2.0.12     Hi, I have a very annoying problem with Spotify app on my webOS TV, which is currently r...
  • econbcc1
  • Visitor
  • 1645 Views
  • 3 replies
  • 2 likes
  • Other
  • 1645 Views
  • 3 replies
  • 2 likes

Superuser Contribution Google Hub & Speaker group playback cuts out/buffering

Streaming Spotify through Google Home speaker groups (Mix of Google Home, Nest Mini, Nest hub, and Nest Hub Max) often cuts out. Hubs will show the progress bar "buffering" and Google Home & Minis will cut in and our intermittently. Only started ~2 w...

  • Visitor
  • Streaming Spotify through Google Home speaker groups (Mix of Google Home, Nest Mini, Nest hub, and Nest Hub Max) often cuts out. Hubs will show the progress bar "buffering" and Google Home & Mini...
  • Enok
  • Visitor
  • 2345 Views
  • 2 replies
  • 0 likes
  • 2345 Views
  • 2 replies
  • 0 likes

Multiple Devices Taking Over

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Note 10+, Windows)Operating System(iOS 13.3.1, Android 10, Windows 10,etc.) My Question or IssueThese are my 3 main devices that I use. I do also have a Kindle Fire HD 8 that I use sometimes too...

  • Visitor
  • Plan Premium Country United States Device (iPhone 8, Samsung Note 10+, Windows) Operating System (iOS 13.3.1, Android 10, Windows 10,etc.)   My Question or Issue These are my 3 ma...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Server side playlist sorting persistence

Either add playlist sorting to the web app (PWA) or persist the sorting on the servers as a playlist attribute or something. It's a bit ridiculous not being able to sort playlists in any way with the web app, or worse, having to sort my playlists eve...

  • Regular
  • Either add playlist sorting to the web app (PWA) or persist the sorting on the servers as a playlist attribute or something. It's a bit ridiculous not being able to sort playlists in any way with the...
  • adesmadryl
  • Newbie
  • 654 Views
  • 2 replies
  • 0 likes
  • Other
  • 654 Views
  • 2 replies
  • 0 likes

Solved!! Sign in problems garmin smartwatch

Hi All, Yesterday I have purchased Spotify Premium Family in order to stream music onto my garmin fenix 5s plus smartwatch. However, after downloading the spotify app from Garmin Connect IQ store and trying to sign in after just following the steps, ...

  • Casual Listener
  • Hi All,   Yesterday I have purchased Spotify Premium Family in order to stream music onto my garmin fenix 5s plus smartwatch. However, after downloading the spotify app from Garmin Connect IQ ...
  • javierquin
  • Visitor
  • 19164 Views
  • 12 replies
  • 5 likes
  • Connect
    Other
  • 19164 Views
  • 12 replies
  • 5 likes

[Radio] Playlist radio plays same songs across genres

Hey, I have noticed that playlist radios keep playing the same genre all over and over again. For a concrete example, I have a radio I gather songs with nice lyrics. It has a lot of indie, folk, pop and all kinds of vocal genres.Then when I start the...

  • Casual Listener
  • Hey,   I have noticed that playlist radios keep playing the same genre all over and over again.   For a concrete example, I have a radio I gather songs with nice lyrics. It has a lot of...
  • 717 Views
  • 0 replies
  • 6 likes
  • music
  • 717 Views
  • 0 replies
  • 6 likes