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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • EMilde
  • Visitor
  • 3410 Views
  • 25 replies
  • 6 likes
  • Other
  • 3410 Views
  • 25 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18151 Views
  • 8 replies
  • 2 likes
  • Other
  • 18151 Views
  • 8 replies
  • 2 likes

Spotify removing my acquired streams

Hi, I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my release. I went to check my Spotify for artist app, as I had ...

  • Visitor
  • Hi,  I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my rel...
  • EthanS1
  • Community Legend
  • 2397 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 2397 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player] Songs stop for about 5 seconds 9 seconds into every track

Plan Premium Country USA Device Acer Chromebook 14 Operating System Chrome OS My Question or Issue Reposting this since https://community.spotify.com/t5/Desktop-Windows/Chromebook-Song-stops-randomly/m-p/4780289 was wrongfully marked as solved. When ...

  • Regular
  • Plan Premium Country USA Device Acer Chromebook 14 Operating System Chrome OS   My Question or Issue Reposting this since https://community.spotify.com/t5/Desktop-Window...
  • deadstokthereal
  • Casual Listener
  • 13442 Views
  • 31 replies
  • 32 likes
  • Other
  • 13442 Views
  • 31 replies
  • 32 likes

Auto Start

Hello, I am new to the community and I am attempting to add a play list to my website. I have the iframe created, however I have been unsuccessful when it comes to finding a way for the player to auto start once the page opens. Is there a way whether...

  • Visitor
  • Hello,   I am new to the community and I am attempting to add a play list to my website. I have the iframe created, however I have been unsuccessful when it comes to finding a way for the play...
  • 240 Views
  • 0 replies
  • 0 likes
  • music exchange
  • 240 Views
  • 0 replies
  • 0 likes

Radio stations have become broken?

Premium/USA/Pixel 2 and Windows 10/Android Oreo Thumbs up/down is just not a thing anymore on either device? This almost feels like a purposeful choice, which is silly. Even if the thumbs up/down didn't really do anything before, giving the illusion ...

  • Newbie
  • Premium/USA/Pixel 2 and Windows 10/Android Oreo   Thumbs up/down is just not a thing anymore on either device?  This almost feels like a purposeful choice, which is silly.  Even if t...
  • patoman
  • Casual Listener
  • 1253 Views
  • 4 replies
  • 10 likes
  • 1253 Views
  • 4 replies
  • 10 likes

Superuser Contribution Left sidebar isn't there?

PlanFreeCountryUSA My Question or IssueI'm running the web browser in Firefox and the left sidebar just... isn't there. Like, the rest of the page is just fullscreen and there's no left sidebar at all. I've tried clearing my cache and rebooting, but ...

  • Casual Listener
  • Plan Free Country USA   My Question or Issue I'm running the web browser in Firefox and the left sidebar just... isn't there. Like, the rest of the page is just fullscreen and there's no l...
  • kittimu
  • Casual Listener
  • 510 Views
  • 2 replies
  • 0 likes
  • Other
  • 510 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't find a playlist, even with a link

PlanFreeCountryUSA DeviceAcer ChromebookOperating SystemLinux My Question or IssueI can't find a playlist, even with the link I was given. It's a public playlist, so it should work. I have the direct link, but when I put it in, it goes to the Spotify...

  • Casual Listener
  •   Plan Free Country USA   Device Acer Chromebook Operating System Linux   My Question or Issue I can't find a playlist, even with the link I was given. It's a public p...
  • Mario
  • Spotify Legend
  • 393 Views
  • 3 replies
  • 0 likes
  • Other
  • 393 Views
  • 3 replies
  • 0 likes

AndroidTV (9.0, Philips the One) cuts out randomly since last Spotify update

An update was rolled out about a week ago, and ever since playing Spotify over the TV client ends up muting itself randomly after a number of songs/time (?). This cannot be fixed without standby/starting the TV. Hadn't experienced this issue at all b...

  • Newbie
  • An update was rolled out about a week ago, and ever since playing Spotify over the TV client ends up muting itself randomly after a number of songs/time (?). This cannot be fixed without standby/star...
  • 550 Views
  • 0 replies
  • 0 likes
  • Philips
    TV
  • 550 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do i undo 'forget device'

PremiumCountryuk Device(Samsung Galaxy 9,)Operating System( Android Oreo,) My Question or IssueI seem to have pressed forget device for my amazon echo speaker pair and now i cant listen to music on these speakers. They no longer show up on the device...

  • Visitor
  • Premium Country uk   Device (Samsung Galaxy 9,) Operating System ( Android Oreo,)   My Question or Issue I seem to have pressed forget device for my amazon echo speaker pair ...
  • Elena
  • Moderator
  • 9938 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 9938 Views
  • 1 replies
  • 0 likes

Still unable to add podcasts to playlists

PlanPremiumCountryUSDeviceDesktop computer and Samsung Galaxy S8Operating System(Android, Windows) My Question or IssueI am still unable to add podcasts to playlists, regardless of if I'm trying it on my mobile device or desktop computer. When I clic...

  • Newbie
  • Plan Premium Country US Device Desktop computer and Samsung Galaxy S8 Operating System (Android, Windows)   My Question or Issue I am still unable to add podcasts to playlists, regardl...
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

Daily Podcasts Not Updating

PlanPremiumCountryUSA DeviceSamsung Galaxy J3, PC, & Web PlayerOperating SystemAndroid & Windows 10 My Question or IssueMy Daily Podcast playlist isn't updating anymore, even when the podcasts I'm following have a new episode posted if I go to the po...

  • Visitor
  • Plan Premium Country USA   Device Samsung Galaxy J3, PC, & Web Player Operating System Android & Windows 10   My Question or Issue My Daily Podcast playlist isn't updatin...
  • 429 Views
  • 0 replies
  • 1 likes
  • Other
  • 429 Views
  • 0 replies
  • 1 likes

Solved!! Spotify stuck on one song

I was listening to spotify today on the web player and I came across a song and it is now frozen on the song. It's a 3:48 song and it is currently at a time of 518:48 and still going. I cannot click another song, pause, click next, or do anything els...

  • Casual Listener
  • I was listening to spotify today on the web player and I came across a song and it is now frozen on the song. It's a 3:48 song and it is currently at a time of 518:48 and still going. I cannot click ...
  • Velvex_Vancreed
  • Casual Listener
  • 16394 Views
  • 5 replies
  • 3 likes
  • 16394 Views
  • 5 replies
  • 3 likes

New Radio functionality causes problem when Spotify used with Google Home

Plan: DuoCountry: CanadaDevice: Samsung Galaxy s10e phone and Google HomeOperating System: Android I've read about the changes to the Song Radio feature: here and here It's working fine on my Samsung phone. However, now when I try playing a song thro...

  • Casual Listener
  • Plan: Duo Country: Canada Device: Samsung Galaxy s10e phone and Google Home Operating System: Android   I've read about the changes to the Song Radio feature: here and here   It's wo...
  • 221 Views
  • 0 replies
  • 0 likes
  • Other
  • 221 Views
  • 0 replies
  • 0 likes

[All Platforms][Other] Criteria for Spotify implementing an idea

Having only read a few ideas entries, it seems that the criteria for Spotify implementing ideas is based on how often that idea (or similar idea) is submitted or how much support the idea gets from other community members. I apologise if this is not ...

  • Regular
  • Having only read a few ideas entries, it seems that the criteria for Spotify implementing ideas is based on how often that idea (or similar idea) is submitted or how much support the idea gets from o...
  • 213 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 213 Views
  • 0 replies
  • 0 likes

With Android update, problems playing Discover Weekly on my Sonos speakers

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy J7Operating SystemAndroid 9 My Question or IssueWith the new Android 9 update, playing Dis...

  • Music Fan
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy J7 Operating System Andr...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Superuser Contribution Auto shuffle/choose song

Hello, i have been having trouble with connecting my spotify to my google home mini ( first version ) every time that its connected the spotify app or the google mini would choose songs on its own as long as there is multiple songs. Once the song is ...

  • Visitor
  • Hello, i have been having trouble with connecting my spotify to my google home mini ( first version ) every time that its connected the spotify app or the google mini would choose songs on its own as...
  • Szarkee
  • Regular
  • 896 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 896 Views
  • 2 replies
  • 0 likes

Superuser Contribution not working on chromebook

I am using a chromebook to use my free spotify. It keeps telling me that i need to update my chrome browser but it's already updated. I've tried restarting my chromebook and logging out and well,, most of the things i can think of

  • Visitor
  • I am using a chromebook to use my free spotify. It keeps telling me that i need to update my chrome browser but it's already updated. I've tried restarting my chromebook and logging out and well,, mo...
  • deadstokthereal
  • Casual Listener
  • 3865 Views
  • 4 replies
  • 11 likes
  • Other
  • 3865 Views
  • 4 replies
  • 11 likes

Superuser Contribution Won't play on PS4

It's been a couple days now. Whenever I start a song, it plays for 2 seconds and the stops. I've tried deleting and reinstalling but it still won't play. Please help! My Question or Issue

  • Casual Listener
  • It's been a couple days now.  Whenever I start a song, it plays for 2 seconds and the stops.  I've tried deleting and reinstalling but it still won't play.  Please help!   My Qu...
  • iiEcoRyan3166
  • Regular
  • 6447 Views
  • 6 replies
  • 3 likes
  • PlayStation
    Sony
  • 6447 Views
  • 6 replies
  • 3 likes

Superuser Contribution Accidentally deleted On Repeat and Repeat Rewind playlists

PlanPremiumCountryUKDeviceSamsung S9+, Windows DesktopOperating Systemandroid 10 My Question or IssueI was cleaning up my playlists early this year and deleted these two playlists, thinking they were a one time thing. I wasn't aware they constantly u...

  • Visitor
  • Plan Premium Country UK Device Samsung S9+, Windows Desktop Operating System android 10   My Question or Issue I was cleaning up my playlists early this year and deleted these two play...
  • Mario
  • Spotify Legend
  • 2636 Views
  • 2 replies
  • 0 likes
  • music
    Samsung
  • 2636 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone is using my spotify with a google home

Hello Sometimes, when I listen to music, someone uses a google home to listen music too in my account but i didn't know this person.Is it possible to ban him of my account ? I already change my password but it didn't work…Thank you for the help

  • Visitor
  • Hello   Sometimes, when I listen to music, someone uses a google home to listen music too in my account but i didn't know this person. Is it possible to ban him of my account ? I already chan...
  • Mario
  • Spotify Legend
  • 1618 Views
  • 2 replies
  • 0 likes
  • Other
  • 1618 Views
  • 2 replies
  • 0 likes

Superuser Contribution Inappropriate ad

PlanFree/PremiumCountryAustralia DevicePCOperating SystemWindows 7 My Question or IssueAs a recovering alcoholic I really F***ING object to one of the adverts played for a booze retailer which basically consists of some lady shouting a list of drinks...

  • Regular
  • Plan Free/Premium Country Australia   Device PC Operating System Windows 7   My Question or Issue As a recovering alcoholic I really F***ING  object to one of the adverts pl...
  • Mario
  • Spotify Legend
  • 798 Views
  • 3 replies
  • 0 likes
  • Other
  • 798 Views
  • 3 replies
  • 0 likes