Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16789 Views
  • 8 replies
  • 1 likes
  • Other
  • 16789 Views
  • 8 replies
  • 1 likes

Can't connect to playback devices with downloaded content

PlanPremiumCountryUSDeviceMoto G7Operating SystemAndroid Pie My Question or IssueI cannot connect to another playback device when playing downloaded music through the Spotify app. I download music to my phone to save data when it and about, but that ...

  • Newbie
  •   Plan Premium Country US Device Moto G7 Operating System Android Pie   My Question or Issue I cannot connect to another playback device when playing downloaded music through the...
  • 609 Views
  • 0 replies
  • 1 likes
  • 609 Views
  • 0 replies
  • 1 likes

Song by an artist with similar name,but different music genre.

https://open.spotify.com/track/6uvblqu3DPACtWhrqj6Sr4This song is by a trap artist named Dope,but is listed under the trash-metal band Dope.Could use a fix.

  • Newbie
  • https://open.spotify.com/track/6uvblqu3DPACtWhrqj6Sr4 This song is by a trap artist named Dope,but is listed under the trash-metal band Dope. Could use a fix.
  • Jᴀᴄᴋ
  • Roadie
  • 814 Views
  • 1 replies
  • 0 likes
  • Other
  • 814 Views
  • 1 replies
  • 0 likes

Solved!! Web Player broken (Firefox and Chrome)

PlanPremium CountryUK DeviceChrome Version 77.0.3865.90 (Official Build) (64-bit)Firefox 6 9 .0.2 (64-bit) Operating SystemWindows 8.1 My Question or IssuePlaying any track from any playlist or album in the web player skips that track, plus the next ...

  • Casual Listener
  • Plan Premium   Country UK   Device Chrome Version 77.0.3865.90 (Official Build) (64-bit) Firefox 6 9 .0.2 (64-bit)   Operating System Windows 8.1   My Question or Iss...
  • Cehh
  • Regular
  • 5281 Views
  • 11 replies
  • 14 likes
  • Other
  • 5281 Views
  • 11 replies
  • 14 likes

Superuser Contribution nhamdosreis

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Katerina
  • Spotify Legend
  • 1581 Views
  • 1 replies
  • 0 likes
  • 1581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Time has come

Hello! Just as said in the subject, time has come!For what? For Spotify on car!With new tecnologies such as OnStar, Audi Connect and many others, it would be as easy as awful to implement a solution that provides you all the music you need...when in ...

  • Newbie
  • Hello! Just as said in the subject, time has come! For what? For Spotify on car! With new tecnologies such as OnStar, Audi Connect and many others, it would be as easy as awful to implement a solut...
  • Katerina
  • Spotify Legend
  • 801 Views
  • 1 replies
  • 0 likes
  • 801 Views
  • 1 replies
  • 0 likes

PS4 Sound drops out but the time continues

For almost EVERY song on Spotify on my PS4 the sound will suddenly cut out but the time continues to advance. I can pause then play and the sound will return. Looking through past post it seems this has been mentioned YEARS ago. And still no fix? It ...

  • Newbie
  •   For almost EVERY song on Spotify on my PS4 the sound will suddenly cut out but the time continues to advance. I can pause then play and the sound will return. Looking through past post it see...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Playing SPotify on Alexa at Home and at Work

I'm sure this has been a post before but I couldnt find it. I'm a premium account holder on Spotify and I have Amazon Tap (Echo with Speaker) at home. I currently can't play my own tunes on Spotify at work while my wife or kids request songs from "Al...

  • Newbie
  • I'm sure this has been a post before but I couldnt find it.  I'm a premium account holder on Spotify and I have Amazon Tap (Echo with Speaker) at home.  I currently can't play my own tunes ...
  • pnl
  • Newbie
  • 2024 Views
  • 3 replies
  • 4 likes
  • 2024 Views
  • 3 replies
  • 4 likes

Problem with 15 second previews on instagram /facebook stories

PlanPremiumCountryItalyDevice Samsung note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everyone!My problem is this.When i share a spotify song on instagram / facebook stories there isn't the 15 second song previ...

  • Visitor
  • Plan Premium Country Italy Device  Samsung note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello everyone! My problem is this. When i...
  • 568 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify as a premium user - my experiences and ideas / troubles / wishes

PlanPremiumCountryAustria DeviceUmidigi F1, HP Z620 Windows Workstation, Lightweight Linux Laptop, i7-8700K-Desktop with WindowsOperating SystemWIN 7, WIN 10, Linux Mint, Android My Issues as I am fighting hard to get evrything working: 1. I 'd reall...

  • Gig Goer
  • Plan Premium Country Austria   Device Umidigi F1, HP Z620 Windows Workstation, Lightweight Linux Laptop, i7-8700K-Desktop with Windows Operating System WIN 7, WIN 10, Linux Mint, Android...
  • Viennatom
  • Gig Goer
  • 1584 Views
  • 3 replies
  • 0 likes
  • Other
  • 1584 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't share on Instagram Stories

PlanPremiumCountryMalaysiaDeviceHonor 7sOperating SystemAndroid My Question or IssueI still cannot share songs from spotify on my Instagram story. There's no button to click and it's only has share through direct message. Please help me solve this pr...

  • Casual Listener
  •   Plan Premium Country Malaysia Device Honor 7s Operating System Android    My Question or Issue I still cannot share songs from spotify on my Instagram story. There's no bu...
  • mastura1
  • Casual Listener
  • 1977 Views
  • 4 replies
  • 0 likes
  • Other
  • 1977 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some public playlists aren't searchable

PlanPremiumCountryUnited StatesDeviceMacbook ProOperating SystemOS X El Capitan My Question or IssueMyself and another Spotify user have discovered that, though all of our playlists are public, a bunch of them aren't searchable/accessible. Is there s...

  • Regular
  • ...laylists are public, a bunch of them aren't searchable/accessible.  Is there some sort of limit on how many public playlists (and which ones) are actually shown?
  • orphanpog
  • Regular
  • 4013 Views
  • 3 replies
  • 0 likes
  • Other
  • 4013 Views
  • 3 replies
  • 0 likes

Superuser Contribution My playlist got erased

PlanPremiumCountryPolandDevice(PC, Xiaomi Redmi Note 4)Operating System(Windows 10, Android)My Question or IssueYesterday I added a song to my playlist. Today I came back, opened it and it's all empty. I cannot recover it, because it wasn't deleted. ...

  • Casual Listener
  • Plan Premium Country Poland Device (PC, Xiaomi Redmi Note 4) Operating System (Windows 10, Android) My Question or Issue Yesterday I added a song to my playlist. Today I came back, opened it...
  • Petya
  • Community Legend
  • 1701 Views
  • 3 replies
  • 0 likes
  • Other
  • 1701 Views
  • 3 replies
  • 0 likes

Spotify on Sonos Beam with Google Assistant

I am trying to play music on my Sonos Beam using Google Assistant. I have a Spotify Premium account. When I ask assistant to play anything (song, playlist, artist) on Spotify, it initially says "sure, playing xxx" and then after a pause says, "sorry,...

  • Regular
  • I am trying to play music on my Sonos Beam using Google Assistant. I have a Spotify Premium account. When I ask assistant to play anything (song, playlist, artist) on Spotify, it initially says "sure...
  • 930 Views
  • 0 replies
  • 0 likes
  • 930 Views
  • 0 replies
  • 0 likes

Amazon echo volume jump when controlled from iOS

PlanPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12.1.2 My Question or Issue I frequently play music on my Echo Dot connected to external speakers. I also frequently change the music volume using the volume buttons on my iPhone. However, w...

  • Newbie
  • Plan Premium Country  Poland Device iPhone SE Operating System iOS 12.1.2   My Question or Issue  I frequently play music on my Echo Dot connected to external speakers. I als...
  • Axl1990
  • Casual Listener
  • 1316 Views
  • 1 replies
  • 1 likes
  • Connect
    music
    Other
  • 1316 Views
  • 1 replies
  • 1 likes

Asking for increase limit API

Hi,I have a lot of users on my web app and I reach the limit of Spotify API request (error 429).stdClass Object ( [error] => stdClass Object ( [status] => 429 [message] => API rate limit exceeded ) )Where can I ask for an increase rate limit of the A...

  • Roadie
  • Hi, I have a lot of users on my web app and I reach the limit of Spotify API request (error 429). stdClass Object ( [error] => stdClass Object ( [status] => 429 ...
  • vincenzoric
  • Casual Listener
  • 4183 Views
  • 5 replies
  • 6 likes
  • Other
  • 4183 Views
  • 5 replies
  • 6 likes

[Xbox] View Albums

Please, please, please bring back the albums view in the app. I need to be able to see all of my albums, by album (not song by song), not just the albums I've liked. If you don't bring back the albums view sometime soon, I'm going to have to bail, be...

  • Regular
  • Please, please, please bring back the albums view in the app.  I need to be able to see all of my albums, by album (not song by song), not just the albums I've liked.  If you don't bring ba...
  • G-Ray
  • Regular
  • 2585 Views
  • 4 replies
  • 0 likes
  • Desktop
    Search
  • 2585 Views
  • 4 replies
  • 0 likes

Solved!! Connect funktioniert nicht mehr (Mac)

Hallo,ich habe ein seltsames Problem mit Spotify Connect. Seit einiger Zeit ist es für mich nicht mehr möglich, von der Spotify-App auf meinem Mac mit macOs Mojave auf meinen Yamaha-Receiver zu streamen. Der Receiver taucht zwar in der Liste mit den ...

  • Casual Listener
  • Hallo, ich habe ein seltsames Problem mit Spotify Connect. Seit einiger Zeit ist es für mich nicht mehr möglich, von der Spotify-App auf meinem Mac mit macOs Mojave auf meinen Yamaha-Receiver zu str...
  • TheFuror
  • Casual Listener
  • 4457 Views
  • 2 replies
  • 0 likes
  • Connect
  • 4457 Views
  • 2 replies
  • 0 likes

How to listen to Spotify with 2 paired Echo PlusI have 2 Echo Plus, I can listen to music on Spotify

Hi. I have 2 Echo Plus, I can listen to music on Spotify on each one independently, but when I pair them so that one is a right speaker and the other Left, I give Alexa the order to put music on the whole precedent to start the song, but does not pla...

  • Newbie
  • Hi.   I have 2 Echo Plus, I can listen to music on Spotify on each one independently, but when I pair them so that one is a right speaker and the other Left, I give Alexa the order to put musi...
  • Jacob
  • Community Legend
  • 1548 Views
  • 1 replies
  • 0 likes
  • Other
  • 1548 Views
  • 1 replies
  • 0 likes

Can't use Spotify Connect

Hello !I'm a Spotify Premium user.I am unable to use Spotify Connect, devices can't see each other, wired or wireless.All devices (smartphone, Android TV, PS4, ...) are on the same subnet (192.168.1.0/24).I have a Netgear GS728TP manageable switch, m...

  • Visitor
  • Hello ! I'm a Spotify Premium user. I am unable to use Spotify Connect, devices can't see each other, wired or wireless. All devices (smartphone, Android TV, PS4, ...) are on the same subnet (192....
  • Jacob
  • Community Legend
  • 1165 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1165 Views
  • 1 replies
  • 0 likes

Google Home Mini Not playing songs on Spotify

Hello,I have just recently bought a Google Home mini and was annoyed and frustrated to find out that Spotify won't play on it, I have tried multiple thing like: Re-linking my account and rebooting my device, there is also no spotify update. When I as...

  • Casual Listener
  • Hello, I have just recently bought a Google Home mini and was annoyed and frustrated to find out that Spotify won't play on it, I have tried multiple thing like: Re-linking my account and rebooting ...
  • user-removed
  • Not applicable
  • 6941 Views
  • 3 replies
  • 1 likes
  • Connect
    Other
  • 6941 Views
  • 3 replies
  • 1 likes