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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1394 Views
  • 13 replies
  • 4 likes
  • Other
  • 1394 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17523 Views
  • 8 replies
  • 1 likes
  • Other
  • 17523 Views
  • 8 replies
  • 1 likes

Echo Dot playing last played sobg instead of requested music

PlanPremiumCountryUKDeviceSamsung Galaxy S7, Echo dot gen 1 and gen 2My Question or IssueWe have recently purchased a gen 2 echo dot for another room in the house. When we say 'Alexa, play xyz' she replies 'playing xyz from spotify' and then continue...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S7, Echo dot gen 1 and gen 2 My Question or Issue We have recently purchased a gen 2 echo dot for another room in the house. When we say 'Alexa, p...
  • ThePrimeinator
  • Visitor
  • 1839 Views
  • 3 replies
  • 4 likes
  • Other
  • 1839 Views
  • 3 replies
  • 4 likes

Solved!! Misplaced Album

PlanPremiumCountryUSADeviceAnyOperating SystemAnyMy Question or IssueThe following album - https://open.spotify.com/album/4cMYLzf60RHUWox3OnV9ru?si=9S06MIVzT4OGtMyhA3Q20AWas not produced by the following artist - https://open.spotify.com/artist/4R25A...

  • Newbie
  •   Plan Premium Country USA Device Any Operating System Any My Question or Issue The following album - https://open.spotify.com/album/4cMYLzf60RHUWox3OnV9ru?si=9S06MIVzT4OGtMyhA3Q2...
  • Emilia_8
  • Community Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • music
  • 476 Views
  • 1 replies
  • 0 likes

Echo Dot Alexa always playing the same song

Hi folks,after a certain while Alexa on my Echo Dot Gen3 is only playing the exakt same song I last played on the Spotify mobile or desktop app. For example if on the spotify desktop app the current song is "Metallica - Nothing else matters" and I te...

  • Casual Listener
  • Hi folks, after a certain while Alexa on my Echo Dot Gen3 is only playing the exakt same song I last played on the Spotify mobile or desktop app. For example if on the spotify desktop app the c...
  • Tkr007
  • Visitor
  • 1747 Views
  • 1 replies
  • 8 likes
  • Other
  • 1747 Views
  • 1 replies
  • 8 likes

PS4 No sounds

I'm trying to use Spotify on my PS4. The song plays but I can't hear any sound. I tried pressing square and maximizing the volume on Spotify but still no sound. I have no problem with sound when Spotify is not active. Tried reinstalling Spotify and r...

  • Casual Listener
  • I'm trying to use Spotify on my PS4. The song plays but I can't hear any sound. I tried pressing square and maximizing the volume on Spotify but still no sound. I have no problem with sound when Spot...
  • 1016 Views
  • 0 replies
  • 0 likes
  • 1016 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google home, how to play on a spotify connect device

PlanPremium DeviceAndroid phone (stand in for google home until I know everything works), Denon AVR X3300W with spotify connect. Operating SystemAndroid, Spotify connect My Question or IssueHow do I voice command google home to play music on my spoti...

  • Casual Listener
  • Plan Premium   Device Android phone (stand in for google home until I know everything works), Denon AVR X3300W with spotify connect.  Operating System Android, Spotify connect  ...
  • Xenia
  • Moderator
  • 716 Views
  • 1 replies
  • 0 likes
  • Connect
  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution my podcast episode isnt uploading

hi, i have a podcast hosted on soundcloud called Xanax, and we submitted the episode 23 two days ago and it didnt show on spotify... can you please help me?

  • Visitor
  • hi, i have a podcast hosted on soundcloud called Xanax, and we submitted the episode 23 two days ago and it didnt show on spotify... can you please help me?  
  • ttaudioworks
  • Visitor
  • 1975 Views
  • 5 replies
  • 2 likes
  • Other
  • 1975 Views
  • 5 replies
  • 2 likes

Superuser Contribution Can't save albums/new songs to my library

This is a bug that me and 3 of my other friends are facing as well. It's just like how apple music's "play next" queue randomly disappears (took them half a year to fix dont be like them). A lot of people are recently discovering this but dont want t...

  • Casual Listener
  • This is a bug that me and 3 of my other friends are facing as well. It's just like how apple music's "play next" queue randomly disappears (took them half a year to fix dont be like them). A lot of p...
  • Mrswami
  • Regular
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Written approval

Written approval PlanPremiumCountryINDeviceMS Windows Operating SystemWindows My Question or IssueHi Team, We are building a commercial application using Spotify API, How can I get Written approval from Spotify ? Thank you,PJ

  • Casual Listener
  • Written approval   Plan Premium Country IN Device MS Windows  Operating System Windows   My Question or Issue Hi Team,   We are building a commercial application usi...
  • 352 Views
  • 0 replies
  • 0 likes
  • music
  • 352 Views
  • 0 replies
  • 0 likes

Written approval to integrate App with Spotify API

PlanPremiumDK DeviceiPhoneOperating SystemiOS My Question or IssueHi Guys, I have recently submitted an application in the developer dashboard in order to optain an explicit written approval to integrate our app/game with spotify, as it is stated in ...

  • Visitor
  • Plan Premium DK   Device iPhone Operating System iOS   My Question or Issue Hi Guys,   I have recently submitted an application in the developer dashboard in order to optai...
  • prashuvj
  • Casual Listener
  • 1011 Views
  • 1 replies
  • 0 likes
  • Other
  • 1011 Views
  • 1 replies
  • 0 likes

Bmw connected apps

PlanPremiumCountryUkDeviceHuawei P20 proOperating SystemAndroid v9Spotify version8.5. 43. 724 My Question or Issue BMW connected drive/Connected apps, 99% of the time, spotify fails to pull through onto the screen as shown in photo. BMW are claiming ...

  • Visitor
  •   Plan Premium Country Uk Device Huawei P20 pro Operating System Android v9 Spotify version 8.5. 43. 724   My Question or Issue   BMW connected drive/Connected apps, 99%...
  • 1013 Views
  • 0 replies
  • 1 likes
  • Marantz
  • 1013 Views
  • 0 replies
  • 1 likes

Yamaha MusicCast primary device for spotify

Servus, in December 19 I replaced my RX-V3067 with an RX-A2070. So far I have been streaming my approximately 300 CDs stored in FLAC format via my home NAS. Thanks to the integrated apps on the 2070, I became curious and had initially completed a tri...

  • Visitor
  • Servus, in December 19 I replaced my RX-V3067 with an RX-A2070. So far I have been streaming my approximately 300 CDs stored in FLAC format via my home NAS. Thanks to the integrated apps on the 2070,...
  • 1612 Views
  • 0 replies
  • 0 likes
  • music
  • 1612 Views
  • 0 replies
  • 0 likes

Superuser Contribution Track info lag when transmit via bluetooth to VW infotainment system

PlanFree/PremiumCountrySweden DeviceSony XZ1Operating SystemAndriod 8.0.0 My Question or IssueTrack info lag one song, always the previus song displayed in the VW infotainment system when using bluetooth and Spotify app Version 8.4.77.779. When unist...

  • Casual Listener
  • Plan Free/Premium Country Sweden   Device Sony XZ1 Operating System Andriod 8.0.0   My Question or Issue Track info lag one song, always the previus song displayed in the VW info...
  • seynaeve
  • Casual Listener
  • 2536 Views
  • 4 replies
  • 2 likes
  • 2536 Views
  • 4 replies
  • 2 likes

Superuser Contribution Unable to play on devices

PlanPremiumCountryUKDeviceiPhone 11, Echo Dot/Plus My Question or IssueI’m suddenly unable to play anything on any devices other than my phone. If I ask Alexa to play I get a response to suggest that it’s trying to play, but nothing happens. I can’t ...

  • Newbie
  • Plan Premium Country UK Device iPhone 11, Echo Dot/Plus   My Question or Issue I’m suddenly unable to play anything on any devices other than my phone. If I ask Alexa to play I get a res...
  • Xenia
  • Moderator
  • 506 Views
  • 1 replies
  • 0 likes
  • Other
  • 506 Views
  • 1 replies
  • 0 likes

Issue with Web player when window not full sized

Operating SystemChrome 79.4 Win 10 My Question or IssueWhen the webplayer is not at fullsize, the player's controls are not adjusted according to the windows size. This started to happen a few weeks ago. I got a big monitor and I sectionize my screen...

  • Visitor
  • Operating System Chrome 79.4 Win 10   My Question or Issue When the webplayer is not at fullsize, the player's controls are not adjusted according to the windows size. This started to happen...
  • 348 Views
  • 0 replies
  • 1 likes
  • Other
  • 348 Views
  • 0 replies
  • 1 likes

ChromeOS Web Player Lag/Stutter

PlanFreeCountryUSADevicePixelbook GoOperating SystemChromeOS (Chrome 79) My Question or IssueEverytime I use open.spotify.com on this Pixelbook Go I notice the mouse lag for a fraction of second every couple of seconds. Music Playback seems unaffecte...

  • Casual Listener
  • Plan Free Country USA Device Pixelbook Go Operating System ChromeOS (Chrome 79)   My Question or Issue Everytime I use open.spotify.com on this Pixelbook Go I notice the mouse lag for ...
  • 579 Views
  • 0 replies
  • 1 likes
  • Other
  • 579 Views
  • 0 replies
  • 1 likes

Facebook activity feed

How come Spotify no longer posts activity of songs played to Facebook? Pretty sure it has been asked before but any good reason why? It was a harmless feature.

  • Casual Listener
  • How come Spotify no longer posts activity of songs played to Facebook? Pretty sure it has been asked before but any good reason why? It was a harmless feature.
  • 548 Views
  • 0 replies
  • 0 likes
  • 548 Views
  • 0 replies
  • 0 likes

Amazon Echo Skill not available from Suoth Amerca

PlanPremium FamiliarCountryArgentinaDeviceAmazon Echo Show 5Operating SystemAmazonMy Question or IssueHello, we recently buy an Amazon echo Show and i see that the Spotify skill does not available in all South America (argentina in my case) so..I hav...

  • Visitor
  • Plan Premium Familiar Country Argentina Device Amazon Echo Show 5 Operating System Amazon My Question or Issue Hello, we recently buy an Amazon echo Show and i see that the  Spotify ski...
  • jorgebv
  • Casual Listener
  • 653 Views
  • 1 replies
  • 0 likes
  • Other
  • 653 Views
  • 1 replies
  • 0 likes

Alexa with spotify not working, region restriction

Alexa with Spotify, not working. Region restricctionPlanPremiumCountryPeruDeviceAlexa, pc ,iphone Xr and Samsung S8eOperating SystemAlexa, windows 10, IOS?? and android 10 My Question or IssueGood, I set up my spotify account with my Amazon account w...

  • Casual Listener
  • Alexa with Spotify, not working. Region restricction Plan Premium Country Peru Device Alexa, pc ,iphone Xr and Samsung S8e Operating System Alexa, windows 10, IOS?? and android 10   My...
  • 1972 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 1972 Views
  • 0 replies
  • 0 likes

Superuser Contribution Removing song from third party playlist

Plan: FreeCountry: USADevice: (iPhone 10Operating System: (iOS 10) somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do we get our songs removed? They are accumulating a lot of streams but they are fak...

  • Visitor
  • Plan: Free Country: USA Device: (iPhone 10 Operating System: (iOS 10)   somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do ...
  • Mario
  • Spotify Legend
  • 2168 Views
  • 1 replies
  • 1 likes
  • music
  • 2168 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sharing to Instagram Stories Feature Keeps Disappearing

Hey. I really enjoy sharing music with other people but for some reason the feature to share directly to my Instagram keeps disappearing. One day I will have the option and it's completely gone the next day and won't reappear for another few days. Is...

  • Visitor
  • Hey. I really enjoy sharing music with other people but for some reason the feature to share directly to my Instagram keeps disappearing. One day I will have the option and it's completely gone the n...
  • Mario
  • Spotify Legend
  • 578 Views
  • 1 replies
  • 1 likes
  • Other
  • 578 Views
  • 1 replies
  • 1 likes