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Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16087 Views
  • 8 replies
  • 1 likes
  • Other
  • 16087 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why so bad sound quality?

PlanPremiumCountrySweden DeviceMac Windows, AndroidOperating SystemMac Windows, Android My Question or IssueWhy is the sound quality so extremely bad on Spotify compared to other music services. Compared with Amazon, Youtube Music and Tidal. Tidal of...

  • Casual Listener
  • Plan Premium Country Sweden   Device Mac Windows, Android Operating System Mac Windows, Android   My Question or Issue Why is the sound quality so extremely bad on Spotify compar...
  • ajescudero
  • Newbie
  • 7601 Views
  • 5 replies
  • 4 likes
  • 7601 Views
  • 5 replies
  • 4 likes

Spotify app won't download from kindle appstore

I see the spotify app when in the appstore on my kindle, but it will not download. I removed and rebooted kindle, but still no download. This seemed to happen when I signed into Spotify on a new smart TV. Before deleting Spotify, the app said I was i...

  • Visitor
  • I see the spotify app when in the appstore on my kindle, but it will not download.  I removed and rebooted kindle, but still no download.  This seemed to happen when I signed into Spotify o...
  • Amayy
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Where can I buy a gift card?

I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?

  • Newbie
  • I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?
  • knnx_
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Lyrics in Russian & Ukrainian not available on TV, available everywhere else.

PlanPremiumCountryPolandDeviceSony Bravia X94JOperating SystemGoogle TV My Question or IssueI noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are available on all other devices I tested this on. It seems this issue isn't r...

  • Visitor
  • Plan Premium Country Poland Device Sony Bravia X94J Operating System Google TV   My Question or Issue I noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are ...
  • 76 Views
  • 0 replies
  • 0 likes
  • TV
  • 76 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jordan Peterson Podcasts do not Work

PlanFree/Premium (Both)CountrySpain (VPN running through France)DeviceDell Elitebook LaptopOperating SystemWindows 10 Enterprise My Question or IssueI've tried all options, except downloading the app (because I cannot on this laptop). For some reason...

  • Regular
  • Plan Free/Premium (Both) Country Spain (VPN running through France) Device Dell Elitebook Laptop Operating System Windows 10 Enterprise   My Question or Issue I've tried all options, e...
  • Need_Assistance
  • Regular
  • 342 Views
  • 2 replies
  • 0 likes
  • Other
  • 342 Views
  • 2 replies
  • 0 likes

Apple TV -> HomePod audio output

PlanPremium CountryBrazil DeviceApple TV 4K Operating SystemtvOS 13.3.1 My Question or Issue 1. Turn on your Apple TV2. Change the audio output to HomePod3. Open the Spotify app and play a songSound remains on TV and not on HomePodYou need to pair th...

  • Gig Goer
  • Plan Premium   Country Brazil   Device Apple TV 4K   Operating System tvOS 13.3.1   My Question or Issue   1. Turn on your Apple TV 2. Change the audio output ...
  • yoonnel
  • Composer
  • 1028 Views
  • 2 replies
  • 4 likes
  • Other
    TV
  • 1028 Views
  • 2 replies
  • 4 likes

Superuser Contribution Ctrl + L shortcut opens search menu but doesn't always highlight the searchbar

My IssueThe Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes which makes me think this is unintended behaviour wh...

  • Newbie
  • My Issue The Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes...
  • Eni
  • Moderator
  • 62 Views
  • 1 replies
  • 0 likes
  • Other
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

  • Regular
  • Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...
  • Mydegi
  • Newbie
  • 58033 Views
  • 8 replies
  • 2 likes
  • music
  • 58033 Views
  • 8 replies
  • 2 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is not supported on this device

Hello, I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I can not make Alexa playing the music from spotify on the soundbar toug...

  • Regular
  • Hello,   I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I ...
  • kekkokk
  • Casual Listener
  • 1794 Views
  • 6 replies
  • 0 likes
  • Connect
    Other
  • 1794 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Music Stuttering when Playing on Fire TV Stick

PlanPremiumCountryUSADeviceFire TV Stick 4K MaxOperating SystemFire OS 7.6.4.6 My Question or IssueWhen playing music on the fire stick, there are moments where the song will stutter in its playback (quickly pausing and playing repeatedly) until the ...

  • Casual Listener
  • Plan Premium Country USA Device Fire TV Stick 4K Max Operating System Fire OS 7.6.4.6   My Question or Issue When playing music on the fire stick, there are moments where the song will...
  • Dian
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • music
    Onkyo
    TV
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists: songs missing on Releases tab that do shows up on Songs tab

My Question or IssueEvery release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I have released myself via Distrokid and my own label cal...

  • Casual Listener
  • My Question or Issue Every release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I ha...
  • Dian
  • Spotify Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player won't work, says unsupported browser.

when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just got, the last one I had was a school one but the a...

  • Newbie
  • when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just...
  • Dian
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to sign out of Tesla

I rented a Tesla Model 3 for a week on vacation last year, and had linked my Spotify account without signing out. Ever since then, other renters periodically try to use my Spotify account (which is still linked to the Tesla). I've tried the following...

  • Newbie
  • I rented a Tesla Model 3 for a week on vacation last year, and had linked my Spotify account without signing out. Ever since then, other renters periodically try to use my Spotify account (which is s...
  • nickkingram
  • Newbie
  • 19164 Views
  • 30 replies
  • 8 likes
  • Other
  • 19164 Views
  • 30 replies
  • 8 likes

Superuser Contribution Problem with listening with my friends in a session

While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the phone (cuz the feature on discord sometimes just d...

  • Casual Listener
  • While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the...
  • Susan_GP
  • Moderator
  • 103 Views
  • 3 replies
  • 0 likes
  • Other
  • 103 Views
  • 3 replies
  • 0 likes