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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61536 Views

7 replies

4 likes

  • 61536 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38579 Views

215 replies

19 likes

Other
  • 38579 Views
  • 215 replies
  • 19 likes

access to "Spotify Canvas" feature

I am a music artist on Spotify. My artist name is "Money Mike Sandberg". I am releasing new music soon and want access to the "Spotify Canvas" feature. How can I get access to this feature? -Money Mike Sandberg

Casual Listener

I am a music artist on Spotify.  My artist name is "Money Mike Sandberg".   I am releasing new music soon and want access to the "Spotify Canvas" feature.   How can I get access to...

AdamDamon

Spotify Star

654 Views

1 replies

0 likes

Other
  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution The artists i follow in library are all gone

Good day The artists i follow in library are all gone.- I did log out of all devices and logged back in, still the same- I logged into my son's account, same problem- I cleared browser cookies and logged back in, same problemI had 320+ followed artis...

Regular

Good day  The artists i follow in library are all gone. - I did log out of all devices and logged back in, still the same - I logged into my son's account, same problem - I cleared browser c...

Ver

Spotify Legend

800 Views

4 replies

0 likes

  • 800 Views
  • 4 replies
  • 0 likes

Alien top50

PlanFreeCountryUkraine DeviceNubia M2Operating SystemAndroid 6 My Question or Issue I think this is not Android related issue. Yesterday Spotify application showed Regional Top50 in the notification drawer. When I tapped on it the Spotify showed Top5...

Visitor

Plan Free Country Ukraine   Device Nubia M2 Operating System Android 6   My Question or Issue   I think this is not Android related issue.   Yesterday Spotify applic...

362 Views

0 replies

1 likes

Other
  • 362 Views
  • 0 replies
  • 1 likes

Superuser Contribution Registration Ads Studio - Problems with NPO VAT number

Hi all,we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify Ad Studio - is someone able to help?Many thanks in advan...

Casual Listener

Hi all, we are an international operating Non-Profit Organisation based in Germany. We do have an (official non-profit) VAT number, but the format is not accepted during registration for Spotify A...

IFOxford

Newbie

1423 Views

3 replies

0 likes

Account
  • 1423 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playstation 4 Pro Frustration and Problem

PlayStation 4 Pro fully updated to latest system updates, etc. I have had to completely delete/logout of all Spotify and re-load it all 3x now. The problem is that between gaming sessions (not always) Spotify will spontaneously stop working at all. I...

Regular

PlayStation 4 Pro fully updated to latest system updates, etc.   I have had to completely delete/logout of all Spotify and re-load it all 3x now.    The problem is that between gam...

Katerina

Spotify Legend

619 Views

2 replies

1 likes

PlayStation
  • 619 Views
  • 2 replies
  • 1 likes

Still getting the 10-second-song bug on the Web Player

Running Windows 10, Premium user, Web Player. Among the agonizing mess of bugs that the web player STILL has, I'm getting the bug where all songs mysteriously cut out after 10 seconds. No idea why. No idea how. Anyway, **bleep** the devs, Spotify is ...

Roadie

Running Windows 10, Premium user, Web Player.   Among the agonizing mess of bugs that the web player STILL has, I'm getting the bug where all songs mysteriously cut out after 10 seconds. &nbs...

388 Views

0 replies

0 likes

Music
Other
  • 388 Views
  • 0 replies
  • 0 likes

Please, Quit pushing the Obama Pod cast in my email!

To Spotify: Please quit sending me info about the obama pod cast. I am not on Spotify for political reasons. I'm on here for music, plain and simple! I am tired of Spotify pushing the obamas on me and everyone. This is not a political platform, it's ...

Visitor

To Spotify:  Please quit sending me info about the obama pod cast.  I am not on Spotify for political reasons.  I'm on here for music, plain and simple!  I am tired of Spotify pus...

Thanksegon

Newbie

5551 Views

12 replies

24 likes

Podcast Discussion
  • 5551 Views
  • 12 replies
  • 24 likes

Superuser Contribution Spotify Connect broken on all devices

PlanPremiumCountryGermany DeviceiPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...)Operating SystemiOS latest, Android latest, BluOS & Sonos As of today i cannot play any music from the Spotify App via Spotify Connect. The issue persists ...

Casual Listener

Plan Premium Country Germany   Device iPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...) Operating System iOS latest, Android latest, BluOS & Sonos   As of today ...

robedino

Newbie

2201 Views

9 replies

1 likes

Connect
  • 2201 Views
  • 9 replies
  • 1 likes

[All Platforms][Podcasts] No genre showing on my new podcast

My podcast went up on Spotify yesterday, no problem, and I have been into the Spotify podcast manager and have added a genre, but no genre is showing when I look at the podcast on Spotify... HELP!!

Visitor

My podcast went up on Spotify yesterday, no problem, and I have been into the Spotify podcast manager and have added a genre, but no genre is showing when I look at the podcast on Spotify...  &...

318 Views

0 replies

0 likes

All Platforms
Podcasts
  • 318 Views
  • 0 replies
  • 0 likes

Does Your Phone Need To Be On When You Want To Play Something Of Spotify On Google HOme?

HelloI would just love to link Google Home With Spotify Through my phone but then be able to play things on Spotify without my phone being on.That's the main reason why I am thinking of buying a google home.So I can just play music without checking m...

Regular

Hello I would just love to link Google Home With Spotify Through my phone but then be able to play things on Spotify without my phone being on. That's the main reason why I am thinking of buyin...

filipvanhoute

Regular

642 Views

2 replies

0 likes

Music
  • 642 Views
  • 2 replies
  • 0 likes

Contact

Ok.. to be honoust I have a totally different question but after spending half an hour on the spotify website I have just one question left. How on earth can I contact one person, that is actually working at Spotify, to help me with a technical quest...

Visitor

Ok..  to be honoust I have a totally different question but after spending half an hour on the spotify website I have just one question left.   How on earth can I contact one person, that...

Billy-J

Spotify Star

830 Views

1 replies

0 likes

Premium for Family
  • 830 Views
  • 1 replies
  • 0 likes

[All Platforms][Search] Merge different artists that are actually the same person

There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages that actually point to the same artist. For instan...

Casual Listener

There are a bunch of Chinese artists who have various albums/songs, some of which are displayed in traditional Chinese and some are in simplified Chinese, which makes there two different artist pages...

Luan

Spotify Star

548 Views

1 replies

0 likes

All Platforms
Search
  • 548 Views
  • 1 replies
  • 0 likes

Discover Weekly disappeared

PlanPremiumCountryUkraineDevice(Xiaomi Mi 9 SE)Operating System(Android 10) My Question or IssueI've not been using Spotify for 3 months for some reasons, but now I'm using it daily again. I noticed that my Discover Weekly is gone. I thought maybe it...

Casual Listener

Plan Premium Country Ukraine Device (Xiaomi Mi 9 SE) Operating System (Android 10)   My Question or Issue I've not been using Spotify for 3 months for some reasons, but now I'm using i...

Hubo

Community Legend

921 Views

3 replies

0 likes

Other
  • 921 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player][Connect] Wrong translation in Polish

Hi, There is a typo in translation of "How to add family members" as shown in the screenshot below. This should be "Jak ..." not "Jaj ...". "Jaj" means "eggs" in Polish, one can say "Bez jaj" which means "No kidding" (phrase) or "No eggs" (direct tra...

Casual Listener

Hi, There is a typo in translation of "How to add family members" as shown in the screenshot below. This should be "Jak ..." not "Jaj ...".    "Jaj" means "eggs" in Polish, one can sa...

sierzant

Casual Listener

1338 Views

3 replies

2 likes

Connect
Web Player
  • 1338 Views
  • 3 replies
  • 2 likes

Ad in podcasts (and I'm not talking about endorsement)

PlanFamilyCountryPerúDevice(iPhone XR, iPhone 6, Samsung Galaxy Tab S3)Operating System(iOS 13.2, Android .) My Question or IssueI listen to this podcast a while now and I notice some ad in the past chapters. It´s at the beginning and the end and cle...

Regular

Plan Family Country Perú Device (iPhone XR, iPhone 6, Samsung Galaxy Tab S3) Operating System (iOS 13.2, Android .)   My Question or Issue I listen to this podcast a while now and I no...

DonnieDarkOh

Music Fan

1059 Views

5 replies

0 likes

Premium for Family
  • 1059 Views
  • 5 replies
  • 0 likes

continuous play with alexa

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)We have spotify premium family,we’re in Canada,we use sonos speakers with ios,ipad os and alexaMy Question or Issu...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) We have spotify premium family,we’re ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Make Dislike Button available everywhere.

PlanPremiumCountryDEDevice(Samsung Galaxy 8, Ubuntu)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue The Lists are full of Musik I do not like and every time I let them role the algorythm make them "likeable" when I do not skip ev...

Regular

Plan Premium Country DE Device (Samsung Galaxy 8, Ubuntu) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue   The Lists are full of Musik I do not like...

Bobmugabe

Music Fan

1171 Views

1 replies

4 likes

boost
dislike
  • 1171 Views
  • 1 replies
  • 4 likes

Webplayer crashes when logged in with Firefox with a custom user agent.

PlanPremiumUKDeviceGeneric DesktopOperating SystemDebian LinuxMy Question or IssueThe webpage player crashes when logged in with a custom user agent string.Steps to reproduce:Using Firefox 78.0.2 and the User-Agent Switcher extension.Set user agent t...

Visitor

Plan Premium UK Device Generic Desktop Operating System Debian Linux My Question or Issue The webpage player crashes when logged in with a custom user agent string. Steps to reproduce:...

393 Views

0 replies

2 likes

Other
  • 393 Views
  • 0 replies
  • 2 likes

Spotify streams

My Question or IssueWhat counts as a stream on Spotify? I know I have to play a song for 30 seconds or more, but does putting a song on repeat have any affect on the streams? I’ve heard if you put one song on repeat, it only counts as one stream no m...

Visitor

My Question or Issue What counts as a stream on Spotify? I know I have to play a song for 30 seconds or more, but does putting a song on repeat have any affect on the streams? I’ve heard if you put ...

AdamDamon

Spotify Star

1027 Views

1 replies

0 likes

Social & Random
  • 1027 Views
  • 1 replies
  • 0 likes

Different albums appear in two different free accounts

Plan FreeCountry RussiaDevice(iPhone 6 plus, Lenovo laptop)Operating System(iOS 6, Windows 10 My Question or IssueHi! I happened to create two different accounts, both free yet, and I noticed that when I search for the same song in both of them, it s...

Regular

Plan Free Country Russia Device (iPhone 6 plus, Lenovo laptop) Operating System (iOS 6, Windows 10   My Question or Issue Hi! I happened to create two different accounts, both ...

370 Views

0 replies

0 likes

Other
  • 370 Views
  • 0 replies
  • 0 likes