Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16791 Views
  • 8 replies
  • 1 likes
  • Other
  • 16791 Views
  • 8 replies
  • 1 likes

Songs invading my account using Web Player

PlanFree/PremiumCountryArgentina Device(Google Chrome)Operating System(Windows 10) My Question or IssueEvery week or so, I find 20 or 30 new songs added as favorites, which I've never even heard, much less added as favorites.Nobody is using my accoun...

  • Newbie
  • Plan Free/Premium Country Argentina   Device (Google Chrome) Operating System (Windows 10)   My Question or Issue Every week or so, I find 20 or 30 new songs added as favorites, ...
  • Bethany_Dawn
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • music
  • 314 Views
  • 1 replies
  • 0 likes

Spotify web, chrome, and chromecast

For some reason casting from open.spotify.com requires clicking output source more than once -- usually twice. Other sources work on first intention. On first try the chromecast connection sound is heard but sound still comes out of computer. It take...

  • Newbie
  • For some reason casting from open.spotify.com requires clicking output source more than once -- usually twice. Other sources work on first intention. On first try the chromecast connection sound is h...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Library song limit was decreased?

ok, so. i can only save (like) up to 8,800 songs. after i reach that number, i receive that old alert saying i reached the (stupid btw) limit bla blablah but i thought i could save up to 10,000 songs?

  • Casual Listener
  • ok, so. i can only save (like) up to 8,800 songs. after i reach that number, i receive that old alert saying i reached the (stupid btw) limit bla blablah   but i thought i could save up to 10,...
  • 274 Views
  • 0 replies
  • 0 likes
  • Other
  • 274 Views
  • 0 replies
  • 0 likes

Don't have behind the lyrics on my spotify

PlanPremiumCountryPalastineDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHeyI have a spotify premium account and I downloaded genuis, in the beginning I had the behind the lyrics working on spotify but now it disappeared !!!!I tried...

  • Newbie
  • Plan Premium Country Palastine Device Samsung Galaxy Operating System Android   My Question or Issue Hey I have a spotify premium account and I downloaded genuis, in the beginning I h...
  • 323 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 323 Views
  • 0 replies
  • 0 likes

Can’t play specific song

PlanPremiumCountryUnited Kingdom (England)DeviceiPhone 6Operating SystemiOS12 My Question or IssueI’m currently attempting to play ‘Sleepwalking- Daydreamer version’ on Spotify, however when I tap on the song nothing happens. I’m unable to add it to ...

  • Newbie
  •   Plan Premium Country United Kingdom (England) Device iPhone 6 Operating System iOS12   My Question or Issue I’m currently attempting to play ‘Sleepwalking- Daydreamer version’ ...
  • 333 Views
  • 0 replies
  • 0 likes
  • music
  • 333 Views
  • 0 replies
  • 0 likes

Superuser Contribution Merge two artist pages

My Question or Issue(I' sorry for my english )Today I was looking for an old artist and doing a strange discovery.https://open.spotify.com/artist/40SZ5iJyph66itaQYGD7Xb https://open.spotify.com/artist/5PHsYIMFyXJsaxa4HjGM4kThis two artists are the sa...

  • Newbie
  •     My Question or Issue (I' sorry for my english 😕 ) Today I was looking for an old artist and doing a strange discovery. https://open.spotify.com/artist/40SZ5iJyph66itaQYGD7Xb ...
  • Peter
  • Spotify Legend
  • 2671 Views
  • 1 replies
  • 1 likes
  • Connect
    music
    Other
  • 2671 Views
  • 1 replies
  • 1 likes

Superuser Contribution emails received from Spotify

Hello, My profile on spotify is in English and my mother tongue is French.Why when I receive an email from Spotify it is always in Dutch? How can I do to have all communication in English and not in Dutch?thank you for your reply! Brussels, Belgium

  • Newbie
  • Hello,   My profile on spotify is in English and my mother tongue is French. Why when I receive an email from Spotify it is always in Dutch? How can I do to have all communication in English ...
  • Peter
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Other
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Upload Issue (help!)

I'm currently trying to upload my podcast to spotify. When I submit the link to the RSS feed my podcast comes up with the correct graphic and description, and the next step is sending an email to confirm it's my podcast, but the email that comes up (...

  • Casual Listener
  • I'm currently trying to upload my podcast to spotify. When I submit the link to the RSS feed my podcast comes up with the correct graphic and description, and the next step is sending an email to con...
  • Peter
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Other
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entrevista Spotify UPM

PlanFreeCountrySpain DeviceDesktopOperating SystemUbuntu 14.04 My Question or IssueBuenos días,Somos un grupo de Alumnos que estudian Ingeniería Informática en la Universidad Politécnica de Madrid, estamos cursando la asignatura de Fundamentos de Eco...

  • Newbie
  • Plan Free Country Spain   Device Desktop Operating System Ubuntu 14.04   My Question or Issue Buenos días, Somos un grupo de Alumnos que estudian Ingeniería Informática en la Un...
  • Peter
  • Spotify Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to link my Spotify podcast account to my Spotify premium account?

How to link my Spotify podcast account to my Spotify premium account?The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind of weird. Help much apprciated!

  • Regular
  • How to link my Spotify podcast account to my Spotify premium account? The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind o...
  • Peter
  • Spotify Legend
  • 1474 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 1474 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Partnership] Sponsorship for campus event

Hi Spotify, I am a student from Indonesia. Recently, I had an annual event on campus that going to be held in October 2019, and this year we want to have you as our sponsor. How can I go about this? What is Spotify term and condition? Thanks

  • Newbie
  • Hi Spotify,   I am a student from Indonesia. Recently, I had an annual event on campus that going to be held in October 2019, and this year we want to have you as our sponsor. How can I go abo...
  • Peter
  • Spotify Legend
  • 9317 Views
  • 1 replies
  • 0 likes
  • Partnership
  • 9317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I hear a Spotify original podcast?

PlanPremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 10 My Question or IssueI want to listen to the 3 girls, one Keith podcast which I understand is produced by Spotify, but when I follow any links to i...

  • Newbie
  • Plan Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10   My Question or Issue I want to listen to the 3 girls, one Keith podcast...
  • Peter
  • Spotify Legend
  • 905 Views
  • 1 replies
  • 0 likes
  • Other
  • 905 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks Mixed Up for Five Finger Death Punch

Plan - PremiumCountry - US Device - All My Question or IssueFor the Artist "Five Finger Death Punch" on the Album "War Is The Answer" there are two tracks swapped. The Tracks "Bad Company" and "War Is The Answer" each play the other instead of the co...

  • Newbie
  • Plan - Premium Country - US   Device - All   My Question or Issue For the Artist "Five Finger Death Punch" on the Album "War Is The Answer" there are two tracks swapped. The...
  • Peter
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • music
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't care for German Swiss music. How to stop receiving it?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI receive every day suggestions for German Swiss music. Is it possible to block suggestion I ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recei...
  • Peter
  • Spotify Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • Other
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorry for being a dork, but could you please...

... Redesign the entire commnity site? It's horribly confusing for someone who doesn't hang around here hourly. * There is no coherent list of forums; I posted an issue some months back and was only able to find it at last as the url to it was still ...

  • Casual Listener
  • ... Redesign the entire commnity site?   It's horribly confusing for someone who doesn't hang around here hourly.   * There is no coherent list of forums; I posted an issue some months ...
  • Peter
  • Spotify Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • Other
  • 604 Views
  • 1 replies
  • 0 likes

Spotify application in PS4 is inactive in Israel

Hi, I wanted to ask why can not download the Spotify application for PS4, I live in Israel (Spotify works in Israel too) and I can not download the application from the store. I would be happy if you could help me with this

  • Regular
  • Hi, I wanted to ask why can not download the Spotify application for PS4, I live in Israel (Spotify works in Israel too) and I can not download the application from the store. I would be happy if you...
  • 407 Views
  • 0 replies
  • 2 likes
  • 407 Views
  • 0 replies
  • 2 likes

Android TV Connect features

Hi Guys, Do the connect features work on the Android App on Android TV? I was looking to select devices like on my phone and if I'm playing on another device, take control from the Android TV App, like you can from the phone. Thanks,

  • Regular
  • Hi Guys,   Do the connect features work on the Android App on Android TV?   I was looking to select devices like on my phone and if I'm playing on another device, take control from the ...
  • 336 Views
  • 0 replies
  • 1 likes
  • Connect
  • 336 Views
  • 0 replies
  • 1 likes

Russound MCA 88X not broadcasting to Spotify

Plan: PremiumCountry: USA Device: All devices, ie: Samsung Galaxy s8, Macbook Pro late 2016 Hello, In our offie, we have a Russound MCA 88X that is controlled to an iPad. The iPad has the Russound app that usually broadcasts its source name. That iPa...

  • Newbie
  • Plan:  Premium Country: USA   Device: All devices, ie: Samsung Galaxy s8, Macbook Pro late 2016   Hello,   In our offie, we have a Russound MCA 88X that is c...
  • 639 Views
  • 0 replies
  • 0 likes
  • Other
  • 639 Views
  • 0 replies
  • 0 likes

Superuser Contribution No/intermittent cover art on web player

PlanPremiumCountryUKDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueI've started losing the cover art within the web player. I've cleared my history/cookies etc which has had no effect. I always get the first couple of rows showing c...

  • Newbie
  • Plan Premium Country UK Device HP Elitebook Operating System Windows 10  My Question or Issue I've started losing the cover art within the web player. I've cleared my history/cookies et...
  • Guido
  • Spotify Legend
  • 619 Views
  • 1 replies
  • 0 likes
  • Other
  • 619 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When sharing a public playlist the other one gets different composition

PlanPremiumCountryGermanyDeviceiPhoneX, Samsungs S10, Windows 10 PC, Sonos OneOperating System...My Question or IssueHi Community,When I share one of the common playlist (like "Songs to sing in the car") the person I share the playlist with got a com...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhoneX, Samsungs S10, Windows 10 PC, Sonos One Operating System ... My Question or Issue Hi Community, When I share one of the common play...
  • Guido
  • Spotify Legend
  • 589 Views
  • 3 replies
  • 0 likes
  • Other
  • 589 Views
  • 3 replies
  • 0 likes