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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2083 Views
  • 19 replies
  • 6 likes
  • Other
  • 2083 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17750 Views
  • 8 replies
  • 2 likes
  • Other
  • 17750 Views
  • 8 replies
  • 2 likes

BMW Spotify Issue

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 9, BMW 1 SeriesOperating SystemAndroid 9 My Question or IssueI have a BMW 1 Series 19 plate when i use the Spotify integration in my car i can access all my playlists etc but i cannot change the so...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung Galaxy 9, BMW 1 Series Operating System Android 9    My Question or Issue I have a BMW 1 Series 19 plate when i use the Spotify ...
  • 971 Views
  • 0 replies
  • 1 likes
  • Connect
  • 971 Views
  • 0 replies
  • 1 likes

Spotify's last update disabled my back and forward arrows on toolbar.

The buttons I'm talking about is the arrows on the toolbar to the left. Is there anyway to reverse it?PlanFreeCountryUnited States DeviceLenovo Chromebook desktop appOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • The buttons I'm talking about is the arrows on the toolbar to the left. Is there anyway to reverse it? Plan Free Country United States   Device Lenovo Chromebook desktop app Operating Sy...
  • 371 Views
  • 0 replies
  • 0 likes
  • Other
  • 371 Views
  • 0 replies
  • 0 likes

top100 songs

PlanPremiumCountryPolandDevice(iPhone Xr)Operating System(iOS 13) My Question or IssueHello! I just wanted to ask y’all if there is a way to see my top 100 tracks of all the time, I mean 100 songs I have most listened to since I have spotify? I’ve on...

  • Visitor
  • Plan Premium Country Poland Device (iPhone Xr) Operating System (iOS 13)   My Question or Issue Hello! I just wanted to ask y’all if there is a way to see my top 100 tracks of all the ...
  • 284 Views
  • 0 replies
  • 0 likes
  • Other
  • 284 Views
  • 0 replies
  • 0 likes

Chrome Toolbar on Spotify

For the past couple of weeks, I haven't been able to use the back or forward arrow, or keys on Spotify. The arrows are greyed out and I can't click on them to go back or forward. If you think it has to do with my computer let me know.PlanFree/Country...

  • Regular
  • For the past couple of weeks, I haven't been able to use the back or forward arrow, or keys on Spotify. The arrows are greyed out and I can't click on them to go back or forward. If you think it has ...
  • 672 Views
  • 0 replies
  • 1 likes
  • Other
  • 672 Views
  • 0 replies
  • 1 likes

Missing artist name in Sonos App

PlanPremiumCountryGermany/DeutschlandDeviceseveral Android phonesOperating SystemAndroid 9 My Question or IssueI'm mainly using Spotify through integration into Sonos app. Since the last update of Sonos app, the artists are no longer shown within "Ne...

  • Visitor
  • Plan Premium Country Germany/Deutschland Device several Android phones Operating System Android 9   My Question or Issue I'm mainly using Spotify through integration into Sonos app. Si...
  • 629 Views
  • 0 replies
  • 0 likes
  • 629 Views
  • 0 replies
  • 0 likes

Developer Terms of Service Questions

Where can I find help navigating the Spotify developer terms of service? I have several questions to make sure I do things by the book, but I don't know who or where to ask. I've tried writing the office brand approval, and general support. Thanks in...

  • Casual Listener
  • Where can I find help navigating the Spotify developer terms of service? I have several questions to make sure I do things by the book, but I don't know who or where to ask. I've tried writing the of...
  • Bethany_Dawn
  • Community Legend
  • 1460 Views
  • 1 replies
  • 0 likes
  • Other
  • 1460 Views
  • 1 replies
  • 0 likes

Alexa, stops after the song i requested for

If I request a song on Alexa, which is connect to my Spotify account, she normally plays a similar song to the one I requested, after it ends. But since a week Alexa doesn't do this anymore. If I ask her to play a song, she only plays the song I aske...

  • Visitor
  • If I request a song on Alexa, which is connect to my Spotify account, she normally plays a similar song to the one I requested, after it ends. But since a week Alexa doesn't do this anymore. If I ask...
  • 696 Views
  • 0 replies
  • 0 likes
  • Other
  • 696 Views
  • 0 replies
  • 0 likes

Shazam and SoundHound

PlanPremiumCountryU.K.Device(iPhone X, iPad 4, Windows 8.1)Operating System(iOS 13.2, Windows 8.1) My Question or IssueHi This question may not be directly related to Spotify, but I’m promoting my stuff on Spotify. On Apple Music for Artists, I can s...

  • Casual Listener
  • Plan Premium Country U.K. Device (iPhone X, iPad 4, Windows 8.1) Operating System (iOS 13.2, Windows 8.1)   My Question or Issue Hi   This question may not be directly relat...
  • 447 Views
  • 0 replies
  • 0 likes
  • Other
  • 447 Views
  • 0 replies
  • 0 likes

Web player plays ads for 10 minutes, then stops without playing track

PlanFreeCountryUSDevicePC/ web browser/Chrome Operating SystemWindows 10 My Question or IssueThis issue has started happening in the last week or so. Before that, I was able to use the web player successfully. The behavior I see is: - I click on a tr...

  • Visitor
  • Plan Free Country US Device PC/ web browser/Chrome  Operating System Windows 10   My Question or Issue This issue has started happening in the last week or so. Before that, I was ...
  • 433 Views
  • 0 replies
  • 0 likes
  • Other
  • 433 Views
  • 0 replies
  • 0 likes

WHEN DOES SPOTIFY PAY ARTISTS

WHEN does spotify pay out artists? I know there are probably a varying amount of time for people but what is the max amount of time it will take to get paid for your songs?

  • Visitor
  • WHEN does spotify pay out artists? I know there are probably a varying amount of time for people but what is the max amount of time it will take to get paid for your songs?
  • Jacob
  • Community Legend
  • 2046 Views
  • 1 replies
  • 0 likes
  • Philips
  • 2046 Views
  • 1 replies
  • 0 likes

Explicit reporting not available

PlanPremiumCountryUSADeviceMultiple: Windows 10 app, Web player, Samsung Galaxy S8Operating SystemWindows 10, Android Pie (9) My Question or IssueThe page at https://support.spotify.com/us/article/explicit-content/ provides incorrect information on h...

  • Visitor
  • Plan Premium Country USA Device Multiple: Windows 10 app, Web player, Samsung Galaxy S8 Operating System Windows 10, Android Pie (9)   My Question or Issue The page at https://sup...
  • 516 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 516 Views
  • 0 replies
  • 1 likes

Discover Weekly suggests songs with wrong names

The Discover Weekly feature sometimes suggests me songs with Chinese-like characters. At first, I was thinking that those are legit song names just for the Asian market or as a joke. Today I've clicked on one of such songs to see what is it, and it w...

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  • Newbie
  • The Discover Weekly feature sometimes suggests me songs with Chinese-like characters. At first, I was thinking that those are legit song names just for the Asian market or as a joke. Today I've click...
  • 482 Views
  • 0 replies
  • 0 likes
  • Other
  • 482 Views
  • 0 replies
  • 0 likes

Sharing to Instagram Option is not available!

PlanFreeCountryTurkey DeviceHuawei P SmartOperating SystemAndroid 9 My Question or IssueWhy I can not use this Option, I want use this Option. I can't share to Instagram stories. Pls help me..

  • Visitor
  •   Plan Free Country Turkey  Device Huawei P Smart Operating System Android 9   My Question or Issue Why I can not use this Option, I want use this Option. I can't share to I...
  • OneByBoo
  • Roadie
  • 511 Views
  • 1 replies
  • 0 likes
  • music
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Power is awful quality for some reason

So all the songs on No Label II by Young Thug and Rich Homie Quan play in high quality except for Power. I tried this on my account on my phone and computer and someone else's account on their phone and they were all terrible quality.

  • Newbie
  • So all the songs on No Label II by Young Thug and Rich Homie Quan play in high quality except for Power.  I tried this on my account on my phone and computer and someone else's account on their ...
  • Mackroo13
  • Visitor
  • 2508 Views
  • 2 replies
  • 1 likes
  • 2508 Views
  • 2 replies
  • 1 likes

I want to create a playlist for my business, like a facebook business page.

I want to creat a playlist (or playlists) that I can make public but as the business, just like a facebook page for businesses. In fact, I'd also like it integrated with facebook but I can also just post it and pin the post up for now. I would also l...

  • Casual Listener
  • I want to creat a playlist (or playlists) that I can make public but as the business, just like a facebook page for businesses. In fact, I'd also like it integrated with facebook but I can also j...
  • Spira
  • Newbie
  • 1478 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Social
  • 1478 Views
  • 2 replies
  • 0 likes

No sound on the Smart TV app

PlanFreeCountryGermanyDeviceLG Smart TVOperating SystemLG FrimwareMy Question or IssueHello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound at all while playing songs. The tv sound just works fine and funnily ...

  • Newbie
  • Plan Free Country Germany Device LG Smart TV Operating System LG Frimware My Question or Issue Hello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound ...
  • 1349 Views
  • 0 replies
  • 4 likes
  • Other
  • 1349 Views
  • 0 replies
  • 4 likes

Spotify switches from streaming to bluetooth when phone is unlocked

PlanPremiumCountryLithuaniaDeviceOnePlus A5010Operating SystemAndroid 9 My Question or IssueSpotify is playing over a Bluetooth speaker and then I switch over to streaming to another device. Everything works fine and I put my phone down. If I unlock ...

  • Casual Listener
  • Plan Premium Country Lithuania Device OnePlus A5010 Operating System Android 9   My Question or Issue Spotify is playing over a Bluetooth speaker and then I switch over to streaming to...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

  • Regular
  • “Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...
  • 2529 Views
  • 0 replies
  • 4 likes
  • Other
  • 2529 Views
  • 0 replies
  • 4 likes

Kenwood DDX4019 Playlist only

PlanPremiumCountryGermanyDeviceiPhone8, iPhone11Pro, Kenwood DDX4019 MonicieverOperating SystemiOS 13 My Question or IssueSpotify App on DDX4019 only showing up Playlists. Sometimes it's possible to show the library where i can choose between Albums,...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone8, iPhone11Pro, Kenwood DDX4019 Moniciever Operating System iOS 13   My Question or Issue Spotify App on DDX4019 only showing up Playlists. So...
  • Webfeger
  • Casual Listener
  • 488 Views
  • 1 replies
  • 0 likes
  • Other
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Can't link account to Playstation

PlanPremiumCountryUKDevicePlaystation 4My Question or Issue'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spotify account'.I used to use the account on an old ps4 account, I ha...

  • Casual Listener
  • Plan Premium Country UK Device Playstation 4 My Question or Issue 'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spoti...
  • OneByBoo
  • Roadie
  • 2342 Views
  • 1 replies
  • 0 likes
  • Sony
  • 2342 Views
  • 1 replies
  • 0 likes