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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 701 Views
  • 5 replies
  • 2 likes
  • Other
  • 701 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17239 Views
  • 8 replies
  • 1 likes
  • Other
  • 17239 Views
  • 8 replies
  • 1 likes

Superuser Contribution can not delete song from queue in Webplayer

I'm using spotify with the Windows app in most cases. But recently I played songs from the webplayer in chrome browser.Today I saw several songs in my queue which I'd like to delete. But when I open the (Hamburger) Menu and choose 'delete from playli...

  • Newbie
  • I'm using spotify with the Windows app in most cases. But recently I played songs from the webplayer in chrome browser. Today I saw several songs in my queue which I'd like to delete. But when I ope...
  • Guido
  • Spotify Legend
  • 1263 Views
  • 1 replies
  • 0 likes
  • Other
  • 1263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download

Why do i have to re-download every song from each of my playlists? 

  • Newbie
  • Why do i have to re-download every song from each of my playlists?  
  • Guido
  • Spotify Legend
  • 477 Views
  • 2 replies
  • 0 likes
  • Other
  • 477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Elvis album: Recorded Live On Stage In Memphis

This album PlanPremiumCountryDenmarkDeviceNot relevantOperating SystemNot relevant My Question or IssueI used to be able to play this Elvis album, but suddenly some songs aren't possible to play anymore. Why is that?

  • Newbie
  • This album   Plan Premium Country Denmark Device Not relevant Operating System Not relevant   My Question or Issue I used to be able to play this Elvis album, but suddenly some ...
  • Guido
  • Spotify Legend
  • 702 Views
  • 1 replies
  • 0 likes
  • Other
  • 702 Views
  • 1 replies
  • 0 likes

Need a method to transfer my music library from JioSaavn to Spotify

Spotify doesn't seem to have any service/script to do this.A service called Soundiiz is claiming to do the job but it requires a Saavn email/password combination to connect to Saavn. I use Facebook's login service to log into Saavn and there doesn't ...

  • Newbie
  • Spotify doesn't seem to have any service/script to do this. A service called Soundiiz is claiming to do the job but it requires a Saavn email/password combination to connect to Saavn. I use Facebo...
  • blackarcanis
  • Roadie
  • 1542 Views
  • 1 replies
  • 1 likes
  • Other
  • 1542 Views
  • 1 replies
  • 1 likes

Superuser Contribution Is there any way to download the background image on a spotify playlist made by spotify?

Hi, there's a playlist on spotify that I would like to download the background image for. I was wondering if there is anyway to get this image?Thanks

Screen Shot 2019-06-27 at 9.49.11 PM.png Screen Shot 2019-06-27 at 9.51.16 PM.png
  • Newbie
  • Hi, there's a playlist on spotify that I would like to download the background image for. I was wondering if there is anyway to get this image? Thanks
  • Guido
  • Spotify Legend
  • 7748 Views
  • 1 replies
  • 0 likes
  • Other
  • 7748 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Spotify Premium for our wireless speakers brand

Hi Spotify, we have been trying to connect with the right department like brandsforspotify till date get no reply. We are a global brand of wireless speakers and wish to bundle spotify premiums. The idea is to offer Music along with our popular speak...

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  • Newbie
  • Hi Spotify, we have been trying to connect with the right department like brandsforspotify till date get no reply. We are a global brand of wireless speakers and wish to bundle spotify premiums. The ...
  • Guido
  • Spotify Legend
  • 837 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 837 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play a specific song

PlanPremiumCountryUSA DeviceiPhone 10Operating SystemiOS 10 My Question or Issuei cannot play the song “wrapped” by George strait. Here is the link https://open.spotify.com/track/1FWAB1KZHJnAeET0288xha?si=aX_-cui5SAeZyWj2t0XYsg

  • Newbie
  • Plan Premium Country USA  Device iPhone 10 Operating System iOS 10   My Question or Issue i cannot play the song “wrapped” by George strait. Here is the link https://open.spo...
  • Guido
  • Spotify Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • music
  • 656 Views
  • 1 replies
  • 0 likes

Time Capsule, does it still work?

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid Pie My Question or IssueDoes the timecapsule.spotify.com feature still works? I've been trying to get my Time Capsule playlist on this new account for almost a year for no lu...

  • Roadie
  • Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android Pie   My Question or Issue Does the timecapsule.spotify.com feature still works? I've been trying to ...
  • 740 Views
  • 0 replies
  • 2 likes
  • music
    Other
  • 740 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can not find my podcast

Hello, I created a Podcast, uploaded one episode to my feed (Libsyn) and submitted it to Spotify. It was approved last night, however I absolutely cannot find my podcast when I search for it. Not the actual show, not the episode etc. The podcast is c...

  • Regular
  • Hello, I created a Podcast, uploaded one episode to my feed (Libsyn) and submitted it to Spotify. It was approved last night, however I absolutely cannot find my podcast when I search for it. Not the...
  • Jemi
  • Spotify Legend
  • 438 Views
  • 1 replies
  • 0 likes
  • Other
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone keeps "stealing" audio from web player

PlanPremiumCountryUSADevicePC, Samsung Galaxy S8Operating SystemWin 10 Pro, Android My Question or IssueUsing the web player. Phone has Spotify app and is nearby. The web player keeps insisting on sending the audio to the phone. I keep selecting the ...

  • Regular
  • Plan Premium Country USA Device PC, Samsung Galaxy S8 Operating System Win 10 Pro, Android   My Question or Issue Using the web player. Phone has Spotify app and is nearby. The web pla...
  • Jemi
  • Spotify Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Google Home Plays “FilthyFrank” instead of “Joji”

Okay, so this is a very specific problem I am having with playing music through my Google Home Mini which is connected to my Spotify Premium. Whenever I ask Google Home to play the artist Joji or specific songs by Joji (Ex: “Play Demons by Joji”) it ...

  • Casual Listener
  • Okay, so this is a very specific problem I am having with playing music through my Google Home Mini which is connected to my Spotify Premium. Whenever I ask Google Home to play the artist Joji or spe...
  • o13
  • Newbie
  • 1141 Views
  • 1 replies
  • 0 likes
  • Other
  • 1141 Views
  • 1 replies
  • 0 likes

Spotify only plays for 40 seconds from Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't know if I've one problem or 2. Problem 1If I ask Alexa to play a song on my sonos via...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't...
  • 785 Views
  • 0 replies
  • 2 likes
  • 785 Views
  • 0 replies
  • 2 likes

[Desktop][Playlists] Web UI doesn't follow the song playing on the cell phone

Web UI doesn't follow the song playing on the cell phone. It used to follow along with what was playing on the phone. Now it is stuck on one song and never advances.

  • Newbie
  • Web UI doesn't follow the song playing on the cell phone.  It used to follow along with what was playing on the phone.  Now it is stuck on one song and never advances.
  • 524 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 524 Views
  • 0 replies
  • 0 likes

Normalize volume doesn't work on local files

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemWindows 10 My Question or IssueGood evening!I subscribed to Spotify Premium a few days ago and was excited to add local files on my iPhone. But "Normalize volume" has no effect on Local Files - I...

  • Newbie
  • Plan Premium Country Germany Device iPhone 7 Operating System Windows 10     My Question or Issue Good evening! I subscribed to Spotify Premium a few days ago and was excited to...
  • 466 Views
  • 0 replies
  • 1 likes
  • Other
  • 466 Views
  • 0 replies
  • 1 likes

Spotify won't play a specific artist

PlanPremiumCountryCZEDeviceall devicesOperating System My Question or IssueWhen I click on a song from the artist, nothing happens. I can't play a single song from them - doesn't matter if I am on the phone or pc. Please help me with this issue, it's...

  • Casual Listener
  • Plan Premium Country CZE Device all devices Operating System   My Question or Issue When I click on a song from the artist, nothing happens. I can't play a single song from them - doesn...
  • Bittencourt
  • Spotify Star
  • 597 Views
  • 5 replies
  • 0 likes
  • Other
  • 597 Views
  • 5 replies
  • 0 likes

Connecting Spotify Premium to Echo Dot

PlanPremiumCountryUSADeviceAmazon Echo DotMy Question or IssueI keep connecting my Premium account to my Amazon Alexa app. However when asking Alexa to play Spotify, it will tell me to link my Premium account using my Alexa app, despite the fact I ha...

  • Newbie
  • Plan Premium Country USA Device Amazon Echo Dot My Question or Issue I keep connecting my Premium account to my Amazon Alexa app. However when asking Alexa to play Spotify, it will tell me to ...
  • 558 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 558 Views
  • 0 replies
  • 0 likes

problem spotify web player

when I run a song on spotify web player it does not start and only one song can be launched and I have a lot of ads that appear at once as if I've been listening to spotify for a while. I tried on different browsers such as basic edge I use chrome be...

  • Newbie
  • when I run a song on spotify web player it does not start and only one song can be launched and I have a lot of ads that appear at once as if I've been listening to spotify for a while. I tried ...
  • 441 Views
  • 0 replies
  • 0 likes
  • Other
  • 441 Views
  • 0 replies
  • 0 likes

Downloading

Hey Everyone! I can see all my albums on the app but only a handfull of artists appear on the library. A few on my Iphone (none on my desk top) ....these dont have the alphabetic slide on the side like it used to meaning that you have to scroll throu...

  • Newbie
  • Hey Everyone!   I can see all my albums on the app but only a handfull of artists appear on the library. A few on my Iphone (none on my desk top) ....these dont have the alphabetic slide on th...
  • 498 Views
  • 0 replies
  • 0 likes
  • Marantz
    music
    Onkyo
    PlayStation
    ps3
    Samsung
  • 498 Views
  • 0 replies
  • 0 likes

Songs invading my account using Web Player

PlanFree/PremiumCountryArgentina Device(Google Chrome)Operating System(Windows 10) My Question or IssueEvery week or so, I find 20 or 30 new songs added as favorites, which I've never even heard, much less added as favorites.Nobody is using my accoun...

  • Newbie
  • Plan Free/Premium Country Argentina   Device (Google Chrome) Operating System (Windows 10)   My Question or Issue Every week or so, I find 20 or 30 new songs added as favorites, ...
  • Bethany_Dawn
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • music
  • 323 Views
  • 1 replies
  • 0 likes