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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • IsAlreadyTaken
  • Casual Listener
  • 23946 Views
  • 135 replies
  • 14 likes
  • Other
  • 23946 Views
  • 135 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 22941 Views
  • 9 replies
  • 2 likes
  • Other
  • 22941 Views
  • 9 replies
  • 2 likes

Weak security - please report under Data Protection laws

I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...

  • Regular
  • I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I ther...
  • 371 Views
  • 0 replies
  • 0 likes
  • Other
  • 371 Views
  • 0 replies
  • 0 likes

Spotify mood playlists are in a mixed language

PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 8.1 My Question or IssueSpotify recently launched in my country, for which I am grateful. And yet I couldn't help but notice that the mood playlists that are available to me come in a mi...

  • Regular
  • Plan Premium Country Russia Device Desktop PC Operating System Windows 8.1   My Question or Issue Spotify recently launched in my country, for which I am grateful. And yet I couldn't h...
  • 393 Views
  • 0 replies
  • 0 likes
  • Other
  • 393 Views
  • 0 replies
  • 0 likes

Create shuffle to one or more Playlists

Turn on all your playlists to a shuffle mode. So if you have some great playlist it would be good if there is an shuffle option, so I can choose one or more playlists to play longer, instead of choosing shuffle only on one playlist.

  • Visitor
  • Turn on all your playlists to a shuffle mode. So if you have some great playlist it would be good if there is an shuffle option, so I can choose one or more playlists to play longer, instead of choos...
  • 398 Views
  • 0 replies
  • 0 likes
  • Shuffle Playlist
  • 398 Views
  • 0 replies
  • 0 likes

Spotify Original Podcast has ads on Sonos despite premium

PlanPremium (connected to a family subscription)CountryUnited KingdomDeviceiPhone 6S Plus, Sonos OneOperating SystemiOS 13.3.1, Sonos 11.1 My Question or IssueI started listening to a podcast called 'The Besties', it's a Spotify original so it's not ...

  • Casual Listener
  • Plan Premium (connected to a family subscription) Country United Kingdom Device iPhone 6S Plus, Sonos One Operating System iOS 13.3.1, Sonos 11.1   My Question or Issue I started liste...
  • D_eN_t
  • Visitor
  • 1813 Views
  • 1 replies
  • 1 likes
  • 1813 Views
  • 1 replies
  • 1 likes

[Social] Activity doesn't show in the Friends tab

I was confused by my last years Wrapped playlist and figured, that listening on Alexa (neither with the app open on your phone nor closed) won't count for your Wrapped playlist. While talking to the support I also saw, that your listening activity is...

  • Visitor
  • I was confused by my last years Wrapped playlist and figured, that listening on Alexa (neither with the app open on your phone nor closed) won't count for your Wrapped playlist. While talking to the ...
  • Luan
  • Spotify Star
  • 1804 Views
  • 1 replies
  • 2 likes
  • Social
  • 1804 Views
  • 1 replies
  • 2 likes

Videos?

How do I watch Spotify videos? Also, what shows are there? I've followed instructions from a bunch of different sites, but I can't seem to find videos. For example, most sites say to go to search, and click 'shows' or 'videos' where the genres are, b...

  • Regular
  • How do I watch Spotify videos? Also, what shows are there? I've followed instructions from a bunch of different sites, but I can't seem to find videos. For example, most sites say to go to search, an...
  • eyedude
  • Newbie
  • 431 Views
  • 1 replies
  • 0 likes
  • Other
  • 431 Views
  • 1 replies
  • 0 likes

Google Home devices not showing in the device list.

PlanPremiumCountrySweden DeviceIphone 8 Operating SystemiOS 14 beta 3 My IssueSo my google home devices is not showing in the Spotify app when trying to select device to play on. But as soon as I tell the home device to "play music in Spotify" the de...

  • Visitor
  • Plan Premium Country Sweden   Device Iphone 8   Operating System iOS 14 beta 3   My Issue So my google home devices is not showing in the Spotify app when trying to select ...
  • 1077 Views
  • 0 replies
  • 2 likes
  • 1077 Views
  • 0 replies
  • 2 likes

I can't view the lyrics.

PlanPremium (Family)CountryVietnamDeviceLenovo A7010a48Operating SystemAndroid 6.0 My Question or IssueEver since I had premium plan registered on my main account (linked with Facebook), I just can't view the lyrics. I tried to re-install app and als...

  • Casual Listener
  • Plan Premium (Family) Country Vietnam Device Lenovo A7010a48 Operating System Android 6.0   My Question or Issue Ever since I had premium plan registered on my main account (linked wit...
  • Ezequiel067
  • Visitor
  • 604 Views
  • 2 replies
  • 0 likes
  • Other
  • 604 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with opening Playlists via spotify link shared via app in iOS

PlanPremiumCountryIndiaDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueA friend shared with me a spotify playlist link. When the link is opened in the phone browser (tried with Chrome, Edge) it opens a broken page from app.adjust.com (S...

  • Newbie
  •   Plan Premium Country India Device iPhone 11 Operating System iOS 13.4.1   My Question or Issue A friend shared with me a spotify playlist link. When the link is opened in the p...
  • Peter
  • Spotify Legend
  • 845 Views
  • 1 replies
  • 0 likes
  • Other
  • 845 Views
  • 1 replies
  • 0 likes

Volume normalization when playing on Amazon Fire Stick

PlanPremiumCountryIreland DeviceiPhone SE 2020, Lenovo S145 laptop, Amazon Fire Stick Operating SystemWindows 10 My Question or IssueHi, have premium account and up to recently was listening to Spotify via desktop app on laptop and also through iPhon...

  • Visitor
  • Plan Premium Country Ireland   Device iPhone SE 2020, Lenovo S145 laptop, Amazon Fire Stick   Operating System Windows 10   My Question or Issue Hi, have premium account an...
  • 1005 Views
  • 0 replies
  • 1 likes
  • Sony
  • 1005 Views
  • 0 replies
  • 1 likes

Superuser Contribution Hotkey for locking

So i've been thinking and i think that it would be great to have a hotkey that locks the downloaded songs, its a small tweak. It has happened to me many times that i take my phone and accidentaly remove a song from my Liked Songs album. If i can lock...

  • Casual Listener
  • So i've been thinking and i think that it would be great to have a hotkey that locks the downloaded songs, its a small tweak. It has happened to me many times that i take my phone and accidentaly rem...
  • Petya
  • Community Legend
  • 641 Views
  • 1 replies
  • 0 likes
  • Discussion
    HotKey
    lock
  • 641 Views
  • 1 replies
  • 0 likes

Podcast Album Issue

Hello, I recently added a podcast to Spotify via Castos but I'm having a problem with the album cover associated with the podcast. I've updated the image in Castos but it doesn't seem to be taking in Spotify. Does Spotify refresh this information aft...

  • Visitor
  • Hello,   I recently added a podcast to Spotify via Castos but I'm having a problem with the album cover associated with the podcast. I've updated the image in Castos but it doesn't seem to be ...
  • 539 Views
  • 0 replies
  • 0 likes
  • Other
  • 539 Views
  • 0 replies
  • 0 likes

What if I cannot find a song on Spotify?

I found Gary Stewart, but couldn't find his song Shady Streets anywhere on Spotify. This is one of the songs from Ken Park OST. Here is the song on YouTube: https://www.youtube.com/watch?v=Y5xLq5XzMSA Is there anything we can do to make this song ava...

  • Visitor
  • I found Gary Stewart, but couldn't find his song Shady Streets anywhere on Spotify. This is one of the songs from Ken Park OST. Here is the song on YouTube:   https://www.youtube.com/watch?v=Y...
  • 383 Views
  • 0 replies
  • 0 likes
  • Other
  • 383 Views
  • 0 replies
  • 0 likes

[LG WebOS 5.0] Spotify app with HDMI ARC sound connection problem.

PlanFamily PremiumCountryBrazilDeviceLG Smart TV 60UN7310PSA (2020)Operating SystemWebOS 5.0.0 - 15420 My Question or IssueI installed the Spotify app (latest updated version 2.0.13 - although when installed it says version 2.56.3) from the LG Conten...

  • Casual Listener
  • Plan Family Premium Country Brazil Device LG Smart TV 60UN7310PSA (2020) Operating System WebOS 5.0.0 - 15420   My Question or Issue I installed the Spotify app (latest updated version...
  • 855 Views
  • 0 replies
  • 1 likes
  • Other
  • 855 Views
  • 0 replies
  • 1 likes

Music will not play on xbox

PlanPremium FamilyCountryU.S DeviceXbox one My Question or IssueEver since my family switched from premium to premium family 2 of 3 of us have not been able to listen to music on the app on the Xbox one. The app will load, our playlist will load and ...

  • Visitor
  • Plan Premium Family Country U.S   Device Xbox one   My Question or Issue Ever since my family switched from premium to premium family 2 of 3 of us have not been able to listen to m...
  • 395 Views
  • 0 replies
  • 0 likes
  • music
  • 395 Views
  • 0 replies
  • 0 likes

Album in iTunes but not in Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 581 Views
  • 0 replies
  • 0 likes
  • 581 Views
  • 0 replies
  • 0 likes

Uhhh, they really arent seperate songs!

I am new to Spotify. In fact I am trying it out because my daughter said I just must and because there is that whole 90 day trial which is sufficient to really get a feel. So far there is a quirk that is insanely annoying. I have become hypersensitiv...

  • Visitor
  • I am new to Spotify.  In fact I am trying it out because my daughter said I just must and because there is that whole 90 day trial which is sufficient to really get a feel.  So far there is...
  • 336 Views
  • 0 replies
  • 0 likes
  • Other
  • 336 Views
  • 0 replies
  • 0 likes

Spotify connect is not turning off

I may be posting this in the wrong place but I can't figure out how to post anywhere else and I am desperate. I use the desktop app for windows, the android app and the desktop browser player on google chrome. I have a premium family account For the ...

  • Visitor
  • I may be posting this in the wrong place but I can't figure out how to post anywhere else and I am desperate. I use the desktop app for windows, the android app and the desktop browser  player...
  • 981 Views
  • 0 replies
  • 0 likes
  • Connect
  • 981 Views
  • 0 replies
  • 0 likes

Spotify software translation localization

Hello everyone,First of all, I apologize if I am writing in the wrong category and please move my post to where it belongs.Spotify came to my country, Serbia, as well as to the region 5 days ago, which our community welcomed with joy.In many ways Spo...

  • Casual Listener
  • Hello everyone, First of all, I apologize if I am writing in the wrong category and please move my post to where it belongs. Spotify came to my country, Serbia, as well as to the region 5 days ago,...
  • 585 Views
  • 0 replies
  • 2 likes
  • Other
  • 585 Views
  • 0 replies
  • 2 likes

My Spotify Podcast Deleted

Hello, i uploaded 12 podcasts with spreaker. I cant see them on spotify, i am searching with name but i cant see, no problem appears when I look at the spreaker. it writes in my catalog :Processing • Submitted on Jul 18, 2020

  • Visitor
  • Hello, i uploaded 12 podcasts with spreaker. I cant see them on spotify, i am searching with name but i cant see, no problem appears when I look at the spreaker. it writes in my catalog :Process...
  • 276 Views
  • 0 replies
  • 0 likes
  • Other
  • 276 Views
  • 0 replies
  • 0 likes