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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6662 Views
  • 47 replies
  • 6 likes
  • Other
  • 6662 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19018 Views
  • 9 replies
  • 2 likes
  • Other
  • 19018 Views
  • 9 replies
  • 2 likes

Gift card in India

PlanFree Country India My Question Is gift card available in India? If so then where can I buy it as I am unable to find one anywhere. I can pay in dollars if required but that would buy me a USA gift card which is of no use to me since I will be usi...

  • Newbie
  • Plan Free   Country  India   My Question  Is gift card available in India? If so then where can I buy it as I am unable to find one anywhere. I can pay in dollars if requir...
  • 2595 Views
  • 0 replies
  • 6 likes
  • Other
  • 2595 Views
  • 0 replies
  • 6 likes

Spotify for Samsung Gear/Watch in South Africa

PlanPremiumCountrySouth AfricaDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueI purchased a galaxy gear fit 2 pro and a galaxy active watch and part of my decision was that Spotify was available on these devices. I subsequently found ou...

  • Visitor
  • Plan Premium Country South Africa Device Galaxy S9+ Operating System Android 9   My Question or Issue I purchased a galaxy gear fit 2 pro and a galaxy active watch and part of my decis...
  • 500 Views
  • 0 replies
  • 2 likes
  • Samsung
  • 500 Views
  • 0 replies
  • 2 likes

ALEXA "Spotify is not supported on this device"

I try to play music on my tablet Amazon Fire HD 8 but Alexa reply always "Spotify is not supported on this device". I have tried uninstall and install again, unlink and link again but still not working properly so what can I do to solve this issue?

  • Visitor
  • I try to play music on my tablet Amazon Fire HD 8 but Alexa reply always "Spotify is not supported on this device". I have tried uninstall and install again, unlink and link again but still not worki...
  • 1757 Views
  • 0 replies
  • 10 likes
  • Connect
    music
  • 1757 Views
  • 0 replies
  • 10 likes

Update Spotify Playlist

PlanPremiumCountryUSADeviceiPhone8/LaptopOperating SystemiOS 12/Windows My Question or IssueWould it be possible for Spotify to update the "Chill Singer-Songwriter" playlist? There hasn't been any added songs since March 2019; it's one of my go to pl...

  • Newbie
  • Plan Premium Country USA Device iPhone8/Laptop Operating System iOS 12/Windows   My Question or Issue Would it be possible for Spotify to update the "Chill Singer-Songwriter" playlist?...
  • 309 Views
  • 0 replies
  • 0 likes
  • Other
  • 309 Views
  • 0 replies
  • 0 likes

Spotify does not play on Amazon Echo

Hy everyone,Trying to ask playing different songs on Spotify, however it does not play right song. Amazon echo plays something different by saying..'... playing on Spotify Radio'. And plays different song. On Amazon Alexa app I can see the right pict...

  • Visitor
  • Hy everyone, Trying to ask playing different songs on Spotify, however it does not play right song. Amazon echo plays something different by saying..'... playing on Spotify Radio'. And plays differe...
  • 1457 Views
  • 0 replies
  • 0 likes
  • Premium for Family
  • 1457 Views
  • 0 replies
  • 0 likes

NO URL change for Spotify Web Player (Chrome)

PlanFree/PremiumCountryUnited StatesDeviceChromebookOperating SystemGoogle Chrome My Question or IssueI am a frequent user of the Spotify Web player, and it used to be that whenever I clicked on a new playlist, artist, album, or what have you, the UR...

  • Newbie
  • Plan Free/Premium Country United States Device Chromebook Operating System Google Chrome   My Question or Issue I am a frequent user of the Spotify Web player, and it used to be that w...
  • 655 Views
  • 0 replies
  • 0 likes
  • Other
  • 655 Views
  • 0 replies
  • 0 likes

Constant false reports and inability to find playlist

PlanPremiumCountrySG Hi. I'm currently running a playlist named rain//lofi. Link to playlist: spotify:playlist:4WjVk9iFhJcXRgWIj15cTx However, over the past weeks i've been constantly getting falsely reported multiple times. That's fine as I've sent ...

  • Casual Listener
  • Plan Premium Country SG   Hi. I'm currently running a playlist named rain//lofi.  Link to playlist: spotify:playlist:4WjVk9iFhJcXRgWIj15cTx    However, over the past ...
  • Ritalino
  • Casual Listener
  • 467 Views
  • 1 replies
  • 0 likes
  • music
  • 467 Views
  • 1 replies
  • 0 likes

Tony Bennett's Christmas album labeled incorrectly?

Plan: PremiumCountry: USA DeviceiPhone 7 Plus; Macbook Pro 2017 Operating SystemiOS 13.2.3; macOS High Sierra 10.13.6 My Question or IssueTony Bennett's Snowfall Christmas album tracks are not playing the correct songs. For example, "Have Yourself A ...

  • Newbie
  • Plan: Premium Country: USA   Device iPhone 7 Plus; Macbook Pro 2017  Operating System iOS 13.2.3; macOS High Sierra 10.13.6   My Question or Issue Tony Bennett's Sno...
  • 347 Views
  • 0 replies
  • 1 likes
  • music
  • 347 Views
  • 0 replies
  • 1 likes

Noticeable lag when connected to Kenwood DMX7705S

PlanPremiumDeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueI just recently had a Kenwood DMX7705S installed in my car and have been experiencing a noticable lag when skipping songs while connected to the dedicated onboard spotify app ...

  • Newbie
  • Plan Premium Device iPhone XS Max Operating System iOS 12.2   My Question or Issue I just recently had a Kenwood DMX7705S installed in my car and have been experiencing a noticable lag w...
  • Sem96
  • Visitor
  • 1758 Views
  • 1 replies
  • 1 likes
  • Other
  • 1758 Views
  • 1 replies
  • 1 likes

Discovery Weekly picture change

PlanPremiumCountryFinlandDevice(OnePlus 5t, PC)Operating System(Windows 10) My Question or IssueDiscovery Weekly picture is still my facebook profile picture even tho i unlinked it months ago. Is it manually removable ?

  • Newbie
  • Plan Premium Country Finland Device (OnePlus 5t, PC) Operating System (Windows 10)   My Question or Issue Discovery Weekly picture is still my facebook profile picture even tho i unlin...
  • 351 Views
  • 0 replies
  • 0 likes
  • music
  • 351 Views
  • 0 replies
  • 0 likes

Wont play or download songs

PlanPremiumCountryUS DeviceSamsung SM-J737VPPOperating SystemiOS 9 My Question or IssueHi,I was trying to find an album from a certain artist and I couldn't locate it even though I type the album name in the search criteria. I then googled the album ...

  • Casual Listener
  • Plan Premium Country US   Device Samsung SM-J737VPP Operating System iOS 9   My Question or Issue Hi, I was trying to find an album from a certain artist and I couldn't locate i...
  • DxDuece
  • Casual Listener
  • 505 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 505 Views
  • 1 replies
  • 0 likes

Spotofy Connect problems on Samsung multiroom speakers (same problem as May 2018)

PlanPremiumCountryBelgiumDeviceSamsung Multiroom SpeakersOperating Systemn/a My Question or IssueHi, Anyone else have playback problems (Connect) on Samsung Multiroom Speakers since a few days?Playback randomly stops , can't restart playback or for o...

  • Music Fan
  • Plan Premium Country Belgium Device Samsung Multiroom Speakers Operating System n/a   My Question or Issue Hi, Anyone else have playback problems (Connect) on Samsung Multiroom Speaker...
  • 594 Views
  • 0 replies
  • 1 likes
  • Connect
    Samsung
  • 594 Views
  • 0 replies
  • 1 likes

Decouple an Echo Dot from my account

PlanPremiumCountryUSADevice(having same problem on both phone and PC)Operating System(Android AND Windows 10) My Question or IssueA while ago I played something through my mother-in-law's Echo Dot, and now I can't get her Dot to decouple from my Spot...

  • Casual Listener
  • Plan Premium Country USA Device (having same problem on both phone and PC) Operating System (Android AND Windows 10)   My Question or Issue A while ago I played something through my mo...
  • 300 Views
  • 0 replies
  • 0 likes
  • Other
  • 300 Views
  • 0 replies
  • 0 likes

How do I set up for listening to music online without connecting to the phone?

PlanFreeCountryThailandDeviceGalaxy Watch Active 2 eSIMOperating SystemTizen 4.0.0.6 My Question or IssueCurrently the open application Spotify in a galaxy watch active 2 eSIM, the system will always connect to the phone first. How can I listen to St...

  • Visitor
  • Plan Free Country Thailand Device Galaxy Watch Active 2 eSIM Operating System Tizen 4.0.0.6   My Question or Issue Currently the open application Spotify in a galaxy watch active 2 eSI...
  • 287 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 287 Views
  • 0 replies
  • 1 likes

something weird in a song

Hello, I was listening to a song called The Best of Times by Perry Como, from the album "The Essential Perry Como" https://open.spotify.com/track/06wqSj28pkOtK7cxrihkTq?si=AFmM8XMvT0WPm30PaNztgw and at 1:11 there's a strange shouting sound that seems...

  • Newbie
  • Hello, I was listening to a song called The Best of Times by Perry Como, from the album "The Essential Perry Como" https://open.spotify.com/track/06wqSj28pkOtK7cxrihkTq?si=AFmM8XMvT0WPm30PaNztgw...
  • Jose_M
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Other
  • 364 Views
  • 1 replies
  • 0 likes

Webplayer "play" button doesn't work. (No devices listed on webplayer, not even itself))

I'm on a premium account, in Ireland. I've listened to spotify webplayer at work for a couple years now (as cannot download the desktop app to my work laptop)I have an iPhone 11 handset and spotify plays perfectly on that just by itself. It also play...

  • Newbie
  • I'm on a premium account, in Ireland. I've listened to spotify webplayer at work for a couple years now (as cannot download the desktop app to my work laptop) I have an iPhone 11 handset and sp...
  • 660 Views
  • 0 replies
  • 0 likes
  • music
  • 660 Views
  • 0 replies
  • 0 likes

[Web Player] Search loads only 80 results

Hello,I am experiencing the following issue when entering a search in the Web Player: all searches (songs, artists, albums, etc.) are limited to 80 results. See this screenshot showing only 80 song results for the (widely used) keyword "love": The ex...

spotify-search-issue
  • Music Fan
  • Hello, I am experiencing the following issue when entering a search in the Web Player: all searches (songs, artists, albums, etc.) are limited to 80 results.   See this screenshot showing on...
  • LuHulio
  • Music Fan
  • 767 Views
  • 2 replies
  • 0 likes
  • Other
  • 767 Views
  • 2 replies
  • 0 likes

Unable to skip tracks from steering wheel using Spotify app for Mini Connected

PlanPremiumCountryMexicoDeviceSamsung Galaxy S10+Operating SystemAndroid P (9.0) My Question or IssueHi guys, I've been using the Spotify app from Mini Connected on a 2019 Mini JCW. Everything works fine, except that when I try to skip tracks using t...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung Galaxy S10+ Operating System Android P (9.0)   My Question or Issue Hi guys,   I've been using the Spotify app from Mini Connected on ...
  • Jommie
  • Casual Listener
  • 1059 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 1059 Views
  • 1 replies
  • 1 likes

Connect is not working

PlanPremiumDevicePC / iPhoneOperating SystemWindows 10 / iOS 10 My Question or IssueThings had been going smoothly for a while. Connect had been working as expected until a recent update. I noticed that if I logged out or my computer restarted, resta...

  • Newbie
  • Plan Premium Device PC / iPhone Operating System Windows 10 / iOS 10   My Question or Issue Things had been going smoothly for a while. Connect had been working as expected until a recen...
  • 395 Views
  • 0 replies
  • 1 likes
  • Connect
  • 395 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't reply to forum posts

Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem... Is the forum broken, or is it my account, or what?

  • Visitor
  •   Why am I not seeing a reply button anywhere? I'm hoping to post a solution I've found to this problem...   Is the forum broken, or is it my account, or what?
  • bjornolapersson
  • Regular
  • 2810 Views
  • 4 replies
  • 3 likes
  • Other
  • 2810 Views
  • 4 replies
  • 3 likes