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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

76657 Views

9 replies

4 likes

  • 76657 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41920 Views

230 replies

21 likes

Other
  • 41920 Views
  • 230 replies
  • 21 likes

Solved!!Superuser Contribution Streaming Music on Twitch/YouTube

Hi all! I had a very specific question. I often see streamers on Twitch or YouTube using Spotify for their music. I wanted to know if I can do that as well or are there any restrictions? Is there music that we can play or is it actually forbidden? Ho...

Visitor

Hi all!   I had a very specific question. I often see streamers on Twitch or YouTube using Spotify for their music.    I wanted to know if I can do that as well or are there any re...

Eni

Moderator

5413 Views

3 replies

1 likes

Music
Other
  • 5413 Views
  • 3 replies
  • 1 likes

Archive of all song you’ve listened to

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy Suggestion to spotify is to add a feature that shows all the song that you’ve listened to ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my Sugg...

Bethany_Dawn

Community Legend

3152 Views

1 replies

1 likes

Other
  • 3152 Views
  • 1 replies
  • 1 likes

Superuser Contribution Re: Will not stay paused

Anyone found a solution for this problem. I'm having something similar happening on my Android phone (Samsung Galaxy Note 10+, Android 10). Actually in my case it is even worse because I'm starting a WhatsApp call and Spotify is resuming playing over...

Visitor

Anyone found a solution for this problem.    I'm having something similar happening on my Android phone (Samsung Galaxy Note 10+, Android 10).   Actually in my case it is even wors...

Ivan

Spotify Legend

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

Solved!! spotify wrapped

I often listen to songs offline. will this affect 'spotify wrapped'?

Regular

I often listen to songs offline. will this affect 'spotify wrapped'?

Bethany_Dawn

Community Legend

1603 Views

1 replies

0 likes

Music
  • 1603 Views
  • 1 replies
  • 0 likes

Solved!! [Spotify for Artists] Upload a GIF as a band's album cover

Dear all,I would like the artists (and users) to be able to upload a GIF as a cover of their album/EP/song/playlist. As a band member, I think this would be a great feature to draw attention of listeners. Note: I have only seen the GIF only for certa...

Casual Listener

Dear all, I would like the artists (and users) to be able to upload a GIF as a cover of their album/EP/song/playlist. As a band member, I think this would be a great feature to draw attention of lis...

Luan

Spotify Star

35079 Views

4 replies

4 likes

Spotify for Artists
  • 35079 Views
  • 4 replies
  • 4 likes

Superuser Contribution Contacting Spotify led to blank page

I recently filled out the Contact Spotify form about an issue and it brought me to a blank page. I'm on mobile (Moto G6 running Android 9), used the Brave app, and checking the box for Desktop site, disabling Brave's added features, reloading the pag...

Visitor

I recently filled out the Contact Spotify form about an issue and it brought me to a blank page.   I'm on mobile (Moto G6 running Android 9), used the Brave app, and checking the box for Deskt...

Xenia

Moderator

427 Views

1 replies

0 likes

Other
  • 427 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [minor bug] Community web app: email string after signup

DeviceMacBook Pro 2019Operating SystemmacOS Mojave (10.14.6)AffectsSpotify Community web app My Question or IssueI just signed up for community. After entering my email address and clicking through, I saw the following, Email Verification Required||$...

Regular

Device MacBook Pro 2019 Operating System macOS Mojave (10.14.6) Affects Spotify Community web app   My Question or Issue I just signed up for community. After entering my email address a...

Katerina

Spotify Legend

4887 Views

8 replies

0 likes

Other
  • 4887 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playlist Issue with Recommended Songs

Hi Spotify Staff, PlanPremiumCountryUSADeviceDesktopOperating SystemWin10My Question or Issue:Why are recommended songs so heavily influenced by the first song added and the title of the playlist? It seems to stay that way permanently. I would thorou...

Casual Listener

Hi Spotify Staff,   Plan Premium Country USA Device Desktop Operating System Win10 My Question or Issue: Why are recommended songs so heavily influenced by the first song added and th...

Xenia

Moderator

530 Views

1 replies

0 likes

Other
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Elgato Stream Deck plugin constantly "throttled"

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 Professional My Question or IssueRecently I keep getting a "throttled" message on my Elgato Stream Deck, even after having enabled access to Spotify from it. I assume that some throttlin...

Casual Listener

Plan Premium Country USA Device Desktop PC Operating System Windows 10 Professional   My Question or Issue Recently I keep getting a "throttled" message on my Elgato Stream Deck, even ...

Spectrumnist

Casual Listener

37264 Views

10 replies

20 likes

  • 37264 Views
  • 10 replies
  • 20 likes

Solved!!Superuser Contribution [Android][Discover] Find song

Please help me find this song. I see my friend screenshot this but i cound't find this song. I use android.  

Casual Listener

Please help me find this song. I see my friend screenshot this but i cound't find this song. I use android.     

Xenia

Moderator

621 Views

2 replies

0 likes

Music
  • 621 Views
  • 2 replies
  • 0 likes

There is no volume control on any Spotify embed

I asked a major website why I couldn't turn the volume down in an embed. And they said: This page, like thousands of entries on the site, contains an embed from Spotify. There is no volume control on any Spotify embed.

Visitor

I asked a major website why I couldn't turn the volume down in an embed. And they said: This page, like thousands of entries on the site, contains an embed from Spotify. There is no volume contr...

1700 Views

0 replies

5 likes

Other
  • 1700 Views
  • 0 replies
  • 5 likes

Superuser Contribution Track won't play

PlanPremiumCountryGermanyDeviceHuawei Operating SystemAndroid 10 My Question or IssueHello, I am currently listening to the audiobook 'Red Rising 2 - Im Haus der Feinde'. I had no problem listening to track 100 but after that the tracks won't play. I...

Newbie

  Plan Premium Country Germany Device Huawei  Operating System Android 10   My Question or Issue Hello,  I am currently listening to the audiobook 'Red Rising 2 - Im H...

Xenia

Moderator

742 Views

1 replies

2 likes

Other
  • 742 Views
  • 1 replies
  • 2 likes

Certain playlists won't play on sonos

Plan: PremiumCountry: UKDevices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and access the spotify playlist via the sonos app and when I try and connect to so...

Newbie

Plan: Premium Country: UK Devices: iPhone XS & iPad pro   Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and ...

Johnhattonmalta

Visitor

2604 Views

2 replies

4 likes

  • 2604 Views
  • 2 replies
  • 4 likes

Wrong Song playing on Google Devices Despite Confirmation

PlanFree/PremiumCountryUSA DeviceGoogle Home Hub/Google Home Mini My Question or IssueMy three Google Hubs confirm the correct song by restating it to me, but then play a different song... Though similarly titled. Like, will request "Animal Sounds by...

Visitor

Plan Free/Premium Country USA   Device Google Home Hub/Google Home Mini   My Question or Issue My three Google Hubs confirm the correct song by restating it to me, but then play a ...

Mmmels

Casual Listener

973 Views

1 replies

0 likes

Music
  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved albums don't show up on artist pages

PlanFreeCountryU.S.A.DeviceChromebookOperating SystemChromeOS My Question or IssueIf I have an album saved and go to the artist page the album won't show up on that artist's page. I have a lot of saved albums, and I tend to navigate to them quickly b...

Casual Listener

Plan Free Country U.S.A. Device Chromebook Operating System ChromeOS   My Question or Issue If I have an album saved and go to the artist page the album won't show up on that artist's ...

Alex

Spotify Legend

1868 Views

12 replies

0 likes

Other
  • 1868 Views
  • 12 replies
  • 0 likes

Superuser Contribution Most playlists don't show up when I try to "add to playlist"

PlanPremiumCountryUSADeviceWeb Player (on Chrome)Operating SystemLinux My Question or IssueI use the web player at work since my work blocks spotify traffic from the app. When I try to right click on a playing track and select "add to playlist" the p...

Music Fan

Plan Premium Country USA Device Web Player (on Chrome) Operating System Linux   My Question or Issue I use the web player at work since my work blocks spotify traffic from the app. Whe...

ecarl65

Music Fan

5096 Views

2 replies

0 likes

Other
  • 5096 Views
  • 2 replies
  • 0 likes

All Spotify links go to the home page

PlanFreeCountryNorwayDevicePixel SlateOperating SystemChrome OS 79 My Question or IssueWhen clicking a Spotify link (album page, artist page, etc.) from any website (Google, Reddit, etc.), I'm sent to the Home page of Spotify instead of the page I'm ...

Casual Listener

Plan Free Country Norway Device Pixel Slate Operating System Chrome OS 79   My Question or Issue When clicking a Spotify link (album page, artist page, etc.) from any website (Goo...

lasse1106

Casual Listener

2077 Views

2 replies

0 likes

Other
  • 2077 Views
  • 2 replies
  • 0 likes

Problem with Sonos&Chromecast

PlanPremiumCountryGermanyDeviceSamsung S10Operating SystemAndroid 10 My Question or IssueI recently set a device password (always used Facebook as my login but I want to delete my Facebook account) and since then I'm unable to use Spotify connect to ...

Visitor

Plan Premium Country Germany Device Samsung S10 Operating System Android 10   My Question or Issue I recently set a device password (always used Facebook as my login but I want to dele...

426 Views

0 replies

0 likes

Connect
  • 426 Views
  • 0 replies
  • 0 likes

Track doesn't show up in search

PlanPremiumCountryNorwayDeviceiPhone XS, and also desktop.Operating SystemiOS 13.3.1, and Windows 10 My Question or IssueI have Spotify premium, and this is a problem happening on both desktop and mobile Spotify.It's not a problem just on my devices,...

Casual Listener

Plan Premium Country Norway Device iPhone XS, and also desktop. Operating System iOS 13.3.1, and Windows 10   My Question or Issue I have Spotify premium, and this is a problem happeni...

Magnuspedersen

Casual Listener

1698 Views

1 replies

2 likes

Music
  • 1698 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not working on Amazon Echo

PlanFreeCountryUnited StatesDeviceAmazon EchoOperating SystemWindows 10 My Question or IssueEvery time I try and open Spotify on my Echo, it just doesnt play anything. I try and open it via the Alexa app on my phone and I can see it trying, but then ...

Newbie

Plan Free Country United States Device Amazon Echo Operating System Windows 10   My Question or Issue Every time I try and open Spotify on my Echo, it just doesnt play anything. I try ...

Ver

Spotify Legend

57896 Views

22 replies

9 likes

Account
Login
Other
  • 57896 Views
  • 22 replies
  • 9 likes