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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2126 Views
  • 19 replies
  • 6 likes
  • Other
  • 2126 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17763 Views
  • 8 replies
  • 2 likes
  • Other
  • 17763 Views
  • 8 replies
  • 2 likes

SoundTouch Song Information.

PlanPremium Country: US DeviceIPad Air 2, Samsung Note 8Operating System(iOS 10, Android Oreo, My Question or Issue I am playing Spotify through the Bose SoundTouch app. The song information displayed is always incorrect, as verified by my ears and/o...

  • Casual Listener
  •   Plan Premium   Country: US   Device IPad Air 2, Samsung Note 8 Operating System (iOS 10, Android Oreo,    My Question or Issue   I am playing Spotify...
  • 284 Views
  • 0 replies
  • 0 likes
  • Other
  • 284 Views
  • 0 replies
  • 0 likes

Uncontrolled Skip to Unknown Album

PlanPremiumCountryCanadaDevice(Motorola/Android)Operating System(Windows 10)My Question or IssueFor 2+ weeks, a select album (by artist YG) interrupts the music I'm listening to (on a playlist, within the queue, or the usual "next up" generate in Spo...

  • Newbie
  • Plan Premium Country Canada Device (Motorola/Android) Operating System (Windows 10) My Question or Issue For 2+ weeks, a select album (by artist YG) interrupts the music I'm listening to (on...
  • glamb146
  • Newbie
  • 482 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Won’t Play

PlanPremiumCountryUSADevice(iPhone XS, iPhone 6s, Dell Laptop, HP Laptop)Operating System(iOS 10, Windows 10) My Question or IssueI am always getting an error when I try to listen to Tony Bruski’s podcasts “Real Ghost Stories Online”, and “The Grace ...

  • Newbie
  • Plan Premium Country USA Device (iPhone XS, iPhone 6s, Dell Laptop, HP Laptop) Operating System (iOS 10, Windows 10)   My Question or Issue I am always getting an error when I try to l...
  • Peter
  • Spotify Legend
  • 1032 Views
  • 1 replies
  • 0 likes
  • Other
  • 1032 Views
  • 1 replies
  • 0 likes

Savings songs to playlist on Google Home

Hi all, I am a spotify premium user trying to save songs I am listening to using my Google Home to my personal playlists. I try using the command 'Save this song to my playlist called ...' or 'Add this music to ...' or some variation. I get an error ...

  • Newbie
  • Hi all,    I am a spotify premium user trying to save songs I am listening to using my Google Home to my personal playlists. I try using the command 'Save this song to my playlist called ...
  • 275 Views
  • 0 replies
  • 0 likes
  • Other
  • 275 Views
  • 0 replies
  • 0 likes

i don't wanna keep hearing the same 5 milliseconds of killer queen

So I'm on my laptop & it dies.It's more of a "warning die", so I get my charger & turn it back on.Spotify was open when it died, so I opened up Spotify & clicked a random place on the timebar because hitting play wouldn't work. I listened in for a wh...

  • Newbie
  • So I'm on my laptop & it dies. It's more of a "warning die", so I get my charger & turn it back on. Spotify was open when it died, so I opened up Spotify & clicked a random place on the...
  • Bethany_Dawn
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Other
  • 380 Views
  • 1 replies
  • 0 likes

I can't post in Playlist Exchange (Invalid URI/URL)

Plan: FamilyPremiumCountry: Australia DeviceBoth Windows 10 Lenovo Yoga and Macbook Air MacOS Mojave I can't upload a message into playlist exchange, everytime I attempt to post there, it comes up with "Invalid URI/URL". Even though it loads the play...

  • Composer
  • Plan: Family Premium Country: Australia   Device Both Windows 10 Lenovo Yoga and Macbook Air MacOS Mojave   I can't upload a message into playlist exchange, everytime I attempt to po...
  • 359 Views
  • 0 replies
  • 1 likes
  • music
  • 359 Views
  • 0 replies
  • 1 likes

Very annoying reCAPTCHA

Your reCAPTCHa is VERY annoying. First green check "I'm not a robot" and then "Verification failed." 6 or more times already??! Always redoing the test when there's an error in the form (a missing tag, etc.)??? Plus your timeout, "Try again in a few ...

  • Gig Goer
  • Your reCAPTCHa is VERY annoying. First green check "I'm not a robot" and then "Verification failed." 6 or more times already??!   Always redoing the test when there's an error in the form (a...
  • 325 Views
  • 0 replies
  • 0 likes
  • Other
  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution WebPlayer,Spotify website isn't in my PC's language

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 (Home) My Question or IssueThis has been a recurring issue for the last few months. Everytime I enter the log in interface or open my Web Player (I use Google Chrome, in case it matters), ever...

  • Regular
  • Plan Free Country Portugal Device PC Operating System Windows 10 (Home)   My Question or Issue This has been a recurring issue for the last few months. Everytime I enter the log in int...
  • Coolboy4999
  • Regular
  • 1441 Views
  • 8 replies
  • 0 likes
  • Other
  • 1441 Views
  • 8 replies
  • 0 likes

Superuser Contribution "Defying Gravity" Keith Urban album unavailable in Norway?

PlanPremiumCountryNorwayDeviceSamsung Galaxy 4Operating SystemAndroid My Question or IssueIs there a reason why the album "Defying Gravity" by Keith Urban is unavailable in Norway? Every other album from Keith Urban is available for me, except for th...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy 4 Operating System Android    My Question or Issue Is there a reason why the album "Defying Gravity" by Keith Urban is unavailabl...
  • Guido
  • Spotify Legend
  • 1075 Views
  • 1 replies
  • 3 likes
  • music
  • 1075 Views
  • 1 replies
  • 3 likes

Superuser Contribution Accidentally shared profile

Hi! My plan was to make a playlist for my nephew, and instead of waiting to ask him for his username, I shared a link to my profile via text message. The odd thing is that he could then see ALL of my playlists, even though most of them are private. H...

  • Newbie
  • Hi! My plan was to make a playlist for my nephew, and instead of waiting to ask him for his username, I shared a link to my profile via text message. The odd thing is that he could then see ALL of my...
  • Guido
  • Spotify Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • Other
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot play a previous song or restart a current song from any device other than my phone.

Phone: Galaxy Note9Watch: Galaxy S3Car: Chevy CruzeSpotify Version : 8.5.9737 Like titles says I cannot restart or go to previous songs back button won't work on anything other than my phone. If I am driving controls on steering wheel or dashboard do...

  • Newbie
  • Phone: Galaxy Note9 Watch: Galaxy S3 Car: Chevy Cruze Spotify Version : 8.5.9737   Like titles says I cannot restart or go to previous songs back button won't work on anything other than my...
  • Guido
  • Spotify Legend
  • 3924 Views
  • 1 replies
  • 1 likes
  • Logitech
    music
    Other
    PlayStation
    Samsung
  • 3924 Views
  • 1 replies
  • 1 likes

[All Platforms][Music] Artist used one of my beats without paying on Spotify

An artist has used one of my beats to make a song which is on spotify, however they have not purchased a license for it. What can I do?

  • Newbie
  • An artist has used one of my beats to make a song which is on spotify, however they have not purchased a license for it. What can I do?
  • 458 Views
  • 0 replies
  • 0 likes
  • All Platforms
    music
  • 458 Views
  • 0 replies
  • 0 likes

Recover deleted songs from a playlist

Hi ! Almost all my playlist's songs are missing. Is there a way to recover them ? Like a storage of all the playlist's updates ? Thanks

  • Regular
  • Hi !   Almost all my playlist's songs are missing. Is there a way to recover them ? Like a storage of all the playlist's updates ?   Thanks  
  • Sasquia
  • Regular
  • 620 Views
  • 2 replies
  • 0 likes
  • music
  • 620 Views
  • 2 replies
  • 0 likes

Problem downloading music and playing it offline.

PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueI'm having a problem downloading music on my phone, new songs I put in playlists that I have downloads turned on for will just shown the grey "pending download" symbo...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung S8 Operating System Android   My Question or Issue I'm having a problem downloading music on my phone, new songs I put in playlists that I ha...
  • 385 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 385 Views
  • 0 replies
  • 1 likes

Spotify changing albums when scrobbling to last.fm

Spotify keeps messing up my last.fm library. The last.fm website shows me that Spotify plays different versions of the albums I choose to listen without me knowing.For example:I have MØ's No Mythologies to Follow in my library and over 1,400 plays on...

  • Casual Listener
  • Spotify keeps messing up my last.fm library. The last.fm website shows me that Spotify plays different versions of the albums I choose to listen without me knowing. For example: I have MØ's No Myt...
  • Bethany_Dawn
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • Other
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared right after going Premium

I was a free Spotify user for about a week. (Came here from Apple Music, because Apple can't recommend relevant music.) I had 6 daily mixes from day 1, and have been thoroughly enjoying them...daily. So tonight I decided to sign up for a Premium tria...

  • Casual Listener
  • I was a free Spotify user for about a week. (Came here from Apple Music, because Apple can't recommend relevant music.) I had 6 daily mixes from day 1, and have been thoroughly enjoying them...daily....
  • Cpl-Hicks
  • Casual Listener
  • 801 Views
  • 2 replies
  • 0 likes
  • music
  • 801 Views
  • 2 replies
  • 0 likes

Can't log in on my smart TV with Spotify Connect

Hi there! I've a Samsumg Smart TV UN43MU6100 with the spotify app. I had my spotiffy account logged in but two weeks ago, I turn off the TV and then the Spotify app requested me to log in again. Since then, I'm not able to log in using Spotify connec...

  • Newbie
  • Hi there!   I've a Samsumg Smart TV UN43MU6100 with the spotify app. I had my spotiffy account logged in but two weeks ago, I turn off the TV and then the Spotify app requested me to log in ag...
  • 403 Views
  • 0 replies
  • 0 likes
  • Connect
  • 403 Views
  • 0 replies
  • 0 likes

Music stops to play when connected to car stereo

Hi, I have a Spotify Student premium account and I'm from Italy.I installed Spotify on my Huawei P10 Plus, which is currently running Android 9. Everytime I try to play music in my car, connecting my phone to the stereo system of my car (Kenwood DDX4...

  • Newbie
  • Hi, I have a Spotify Student premium account and I'm from Italy. I installed Spotify on my Huawei P10 Plus, which is currently running Android 9.  Everytime I try to play music in my car, conn...
  • 406 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player error. Something went wrong.

Operating SystemWindows 10 Cant get access to the web player https://open.spotify.com .Chrome web browser updated to the latest version.

Annotation 2019-05-01 165700.png
  • Newbie
  •   Operating System Windows 10   Cant get access to the web player https://open.spotify.com . Chrome web browser updated to the latest version.  
  • Katerina
  • Spotify Legend
  • 2064 Views
  • 2 replies
  • 1 likes
  • Other
  • 2064 Views
  • 2 replies
  • 1 likes

Superuser Contribution Web player doesn't work

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 My Question or IssueWhen I try to enter the web player from chrome (same thing with edge) it says: "An error occured, Something went wrokng. Try reloading the page." but reloading the page do...

  • Casual Listener
  •   Plan Premium Country Israel Device PC Operating System Windows 10   My Question or Issue When I try to enter the web player from chrome (same thing with edge) it says: "An erro...
  • Katerina
  • Spotify Legend
  • 1146 Views
  • 6 replies
  • 1 likes
  • Other
  • 1146 Views
  • 6 replies
  • 1 likes