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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7074 Views
  • 49 replies
  • 6 likes
  • Other
  • 7074 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19107 Views
  • 9 replies
  • 2 likes
  • Other
  • 19107 Views
  • 9 replies
  • 2 likes

Samsung TV - No Network Detected

PlanPremiumCountryRepublic of IrelandDeviceSamsung TV UE43NU7470Operating SystemSamsung TV My Question or IssueSince the last update to version 2.41.0 (October 2019) on my Samsung TV, I consistently get an error message of "No Network Detected". Any ...

  • Visitor
  • Plan Premium Country Republic of Ireland Device Samsung TV UE43NU7470 Operating System Samsung TV   My Question or Issue Since the last update to version 2.41.0 (October 2019) on my Sa...
  • 675 Views
  • 0 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 675 Views
  • 0 replies
  • 1 likes

Solved!! Playlist pictures revert back to previous pictures

Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it from the Spotify Web Player the cover pictures are ...

  • Casual Listener
  • Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it ...
  • Emilia_8
  • Community Legend
  • 2898 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 2898 Views
  • 3 replies
  • 0 likes

[All Platforms][Other] Netnography

Hi! We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better! We, the comsumers, are the experts on the Spotify consumer experience.What insights can you bring to the...

  • Visitor
  • Hi!  We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better!   We, the comsumers, are the experts on...
  • 393 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 393 Views
  • 0 replies
  • 0 likes

New "Albums" and "Songs" sections...one is for ALBUMS and one is for SONGS

PlanPremiumCountryUSA Device(iPhone 8 Plus, Macbook Pro)Operating System(iOS 10, macOS High Sierra) My Question or Issue When I save an album it should save that album to the ALBUM section, and when I save a song it should save ONLY to the SONG secti...

  • Casual Listener
  • Plan Premium Country USA   Device (iPhone 8 Plus, Macbook Pro) Operating System (iOS 10, macOS High Sierra)   My Question or Issue   When I save an album it should save tha...
  • augdane
  • Casual Listener
  • 497 Views
  • 1 replies
  • 0 likes
  • Other
  • 497 Views
  • 1 replies
  • 0 likes

First of liked songs at random play mode via Alexa is always last added

PlanPremiumCountryGermanyDeviceAlexaOperating System My Question or IssueWhen I ask Alexa "Play my music randomly" the first song at this random play mode is always the last liked song in my library. This is since a long time now and very annoying...

  • Regular
  • Plan Premium Country Germany Device Alexa Operating System   My Question or Issue When I ask Alexa "Play my music randomly" the first song at this random play mode is always the last li...
  • 569 Views
  • 0 replies
  • 1 likes
  • Connect
  • 569 Views
  • 0 replies
  • 1 likes

Cannot Change Email or Facebook to Claim Google Home Mini

Hello,I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cannot link the two because I created my Spotify account in coll...

  • Casual Listener
  • Hello, I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it.  I cann...
  • 430 Views
  • 0 replies
  • 1 likes
  • Other
  • 430 Views
  • 0 replies
  • 1 likes

Please remove corridos

Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a lot of Mexican singers writing songs about drug lo...

  • Newbie
  • Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a...
  • Nopg_99
  • Visitor
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

can't share a music in ig stories after the new update

PlanPremiumCountryThailandDeviceGalaxy Note8Operating SystemAndroid Pie My Question or IssueI can't share a music after the new update

  • Newbie
  • Plan Premium Country Thailand Device Galaxy Note8 Operating System Android Pie   My Question or Issue I can't share a music after the new update
  • 382 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 382 Views
  • 0 replies
  • 0 likes

Homepage on spotify is blank

The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating since I have premium.

  • Visitor
  • The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating sinc...
  • Sebasty
  • Community Legend
  • 742 Views
  • 1 replies
  • 2 likes
  • 742 Views
  • 1 replies
  • 2 likes

Depeche Mode - Question of time

PlanPremiumCountryUSA DeviceiPhone SEOperating SystemiOS 11 My Question or Issue Hi guys,I'm not sure if I chose the right board to post but here's the deal:In the Depeche Mode's "Black Celebration" album (https://open.spotify.com/album/0JSOfVzxVTpyv...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone SE Operating System iOS 11   My Question or Issue   Hi guys, I'm not sure if I chose the right board to post but here's the d...
  • agams92
  • Casual Listener
  • 1742 Views
  • 6 replies
  • 0 likes
  • music
    Other
  • 1742 Views
  • 6 replies
  • 0 likes

Affinity Survey not updating/creating new playlists

PlanPremiumCountryUnited States My Question or IssueI had previously used the Spotify affinity partnership to create a playlist based on music I had liked in the past. It worked great, and created a playlist that I very much enjoy. Now when I review ...

  • Newbie
  • Plan Premium Country United States   My Question or Issue I had previously used the Spotify affinity partnership to create a playlist based on music I had liked in the past. It worked grea...
  • ulrikvn
  • Casual Listener
  • 958 Views
  • 1 replies
  • 0 likes
  • Other
  • 958 Views
  • 1 replies
  • 0 likes

Can't play music on Amazon Alexa

Plan: PremiumCountry: USADevice: iPhone 8, Amazon Echo DotUsername: 2dwais7d7dm8f1uqf17m6tjnn I linked Alexa to Spotify following these steps in Amazon Alexa app on iPhone:Tap the menu in the top-left.Tap Settings, then Music.Select Spotify, then Lin...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 8, Amazon Echo Dot Username: 2dwais7d7dm8f1uqf17m6tjnn   I linked Alexa to Spotify following these steps in Amazon Alexa app on iPhone: Tap ...
  • markus-w
  • Visitor
  • 1172 Views
  • 1 replies
  • 0 likes
  • Other
  • 1172 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I find podcasts on desktop?

I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?

  • Newbie
  • I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?  
  • dogma00
  • Regular
  • 46682 Views
  • 22 replies
  • 3 likes
  • Web Player
    Windows
  • 46682 Views
  • 22 replies
  • 3 likes

Web Player Not Working

Spotify works in Safari, but not in Chrome - I'm trying to use it with my Chromecast Audio, so switching to Safari instead isn't really an option. It will let me log in, but then switches to this. I've tried clearing the cache, allowing plugins, and ...

Screen Shot 2017-07-02 at 2.21.18 PM.png
  • Newbie
  • Spotify works in Safari, but not in Chrome - I'm trying to use it with my Chromecast Audio, so switching to Safari instead isn't really an option. It will let me log in, but then switches to this. I'...
  • Samson-91
  • Gig Goer
  • 691 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 691 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fix album likes

Plan:PremiumCountry:BrazilDevice:Xiaomi Mi 8 / PCOperating System:Android 10 / Windows 10My Question or Issue:There is bug(?) in the app. Every time that I press the like button of an album it doesn't like the songs. If I liked an album it's obvious ...

  • Newbie
  • Plan: Premium Country: Brazil Device: Xiaomi Mi 8 / PC Operating System: Android 10 / Windows 10 My Question or Issue: There is bug(?) in the app. Every time that I press the like button of ...
  • Katerina
  • Spotify Legend
  • 865 Views
  • 2 replies
  • 0 likes
  • Other
  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook share

PlanPremiumCountryUruguayDevice(iPhone 7 and Macbook Pro late 2016)Operating System(iOS 13.2 and macOS Catalina 10.15) My Question or IssueI used to share songs on Facebook months ago, and they were posted with a mini player to play some track second...

  • Visitor
  • Plan Premium Country Uruguay Device (iPhone 7 and Macbook Pro late 2016) Operating System (iOS 13.2 and macOS Catalina 10.15)   My Question or Issue I used to share songs on Facebook m...
  • Guido
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • music
  • 359 Views
  • 1 replies
  • 0 likes

How to communicate with spotify ? Like with email , what is their email ? or something else , help!

I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?

  • Casual Listener
  • I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?
  • Moogroland2019
  • Visitor
  • 1321 Views
  • 2 replies
  • 1 likes
  • 1321 Views
  • 2 replies
  • 1 likes

Login with email instead of username

Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when I fill my email it always failed to login. What is that mean? I can...

  • Casual Listener
  • Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when&n...
  • FrostburnSpirit
  • Casual Listener
  • 5655 Views
  • 5 replies
  • 2 likes
  • Linux
    Mac
    Web Player
    Windows
  • 5655 Views
  • 5 replies
  • 2 likes

Spotify Premium Family Plan and Amazon Household can't share Echo devices

Spotify Premium account with family plan (2 users, wife and me) Amazon with Household (2 users, wife and me) Costa Rica Huawei P30 Pro (both have the same device, running Android) --------------- The problem I'm having is that even though my wife and...

  • Casual Listener
  • Spotify Premium account with family plan (2 users, wife and me)  Amazon with Household (2 users, wife and me)  Costa Rica  Huawei P30 Pro (both have the same device, running Android...
  • 806 Views
  • 0 replies
  • 0 likes
  • Other
  • 806 Views
  • 0 replies
  • 0 likes