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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Visitor
  • 7846 Views
  • 56 replies
  • 7 likes
  • Other
  • 7846 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19282 Views
  • 9 replies
  • 2 likes
  • Other
  • 19282 Views
  • 9 replies
  • 2 likes

Enhanced Albums

PlanPremiumCountryUnited StatesDeviceiPhone SEOperating SystemiOS 13 What are enhanced albums on Spotify?

  • Casual Listener
  •   Plan Premium Country United States Device iPhone SE Operating System iOS 13   What are enhanced albums on Spotify?  
  • 1926 Views
  • 0 replies
  • 1 likes
  • Other
  • 1926 Views
  • 0 replies
  • 1 likes

Ads automatically play playlists and podcasts without permission

PlanFreeDeviceSamsung S10Operating SystemAndroid My Question or IssueWhenever I get ads for a podcast or other spotify playlist it's been automatically playing that playlist and thus interrupting my playlist listening and I have to go back and restar...

  • Visitor
  • Plan Free Device Samsung S10 Operating System Android   My Question or Issue Whenever I get ads for a podcast or other spotify playlist it's been automatically playing that playlist and ...
  • 578 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 578 Views
  • 0 replies
  • 0 likes

Superuser Contribution (Chrome web player) Songs stopping after 9 seconds.

PlanPremiumCountryHungaryDeviceChrome web player Version 71.0.3578.98 (Official Build) (32-bit)Operating SystemWindows 10 My Question or IssueHello All!I had this problem for a long time now, but I just came to the point, that I have to ask my own ve...

  • Casual Listener
  • Plan Premium Country Hungary Device Chrome web player  Version 71.0.3578.98 (Official Build) (32-bit) Operating System Windows 10   My Question or Issue Hello All! I had thi...
  • Neveroules
  • Casual Listener
  • 2162 Views
  • 3 replies
  • 0 likes
  • Other
  • 2162 Views
  • 3 replies
  • 0 likes

Can't reach song/album/artist with regular user agent

PlanFree/PremiumCountryCanadaDevicePixelbookOperating SystemChrome OS 78My Question or Issue With the following user agent, Spotify URLs containing an ID automatically bring me to my home page. However, if I change the user agent with a flag or with ...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Pixelbook Operating System Chrome OS 78 My Question or Issue   With the following user agent, Spotify URLs containing an ID automatically bring ...
  • 358 Views
  • 0 replies
  • 1 likes
  • Other
  • 358 Views
  • 0 replies
  • 1 likes

Spotify Picture won't update when connected to Facebook

PlanFreeCountryEngland Device(Samsung Galaxy A3/Chromebook 11)Operating System(Android 8.0.0/Chrome OS 78) My Question or IssueI updated my Facebook Profile picture and Spotify isn't updating the picture. I am unable to disconnect Facebook and reconn...

  • Casual Listener
  • Plan Free Country England   Device (Samsung Galaxy A3/Chromebook 11) Operating System (Android 8.0.0/Chrome OS 78)   My Question or Issue I updated my Facebook Profile picture an...
  • 1130 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 1130 Views
  • 0 replies
  • 0 likes

Google Assistant can't play Spotify

Google assistant is working good except with Spotify, when I say "Hey google, play (something) on spotify", it replies "Perfect, I will play (my request)" But truly don't happen, It opens spotify in Chrome but music do not start. I have installed the...

  • Visitor
  • Google assistant is working good except with Spotify, when I say "Hey google, play (something) on spotify", it replies "Perfect, I will play (my request)" But truly don't happen, It opens spotify in ...
  • 846 Views
  • 0 replies
  • 0 likes
  • 846 Views
  • 0 replies
  • 0 likes

[Podcasts] Podcast stuck on "unable to submit"

PlanFreeCountryUnited StatesDeviceDell XPS 15Operating SystemWindows 10 My Question or IssueSpotify is stuck on "unable to submit your podcast - please wait and try again after a few minutes." I've tried intermittently over a two-hour period to see i...

  • Casual Listener
  • Plan Free Country United States Device Dell XPS 15 Operating System Windows 10   My Question or Issue Spotify is stuck on "unable to submit your podcast - please wait and try again aft...
  • carolinabenzi
  • Visitor
  • 8856 Views
  • 12 replies
  • 7 likes
  • Other
  • 8856 Views
  • 12 replies
  • 7 likes

Amazon Echo will not play my playlists

PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 13 My Question or IssueMy Amazon Echo will not play any of my Spotify playlists! Ive tried various phrases and also uninstalled and reinstalled my Echo several times, I’ve also unlinked and re...

  • Casual Listener
  • Plan Premium Country France Device iPhone 8 Operating System iOS 13   My Question or Issue My Amazon Echo will not play any of my Spotify playlists! Ive tried various phrases and also ...
  • 814 Views
  • 0 replies
  • 0 likes
  • Other
  • 814 Views
  • 0 replies
  • 0 likes

I cannot have 30 minutes of uninterrupted listening although I have watched the advertisements

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot have 30 minutes of uninterrupted listening even though I have watched the ads. A few...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I canno...
  • 943 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 943 Views
  • 0 replies
  • 1 likes

Cannot play some (download) songs on Sonos

PlanPremiumCountrySwitzerlandDeviceHuawai P20pro, Samsung Tab AOperating SystemAndroid 9 My Question or IssueWhen I want to play a downloaded song on my mobile device it works, but if I want to connect to Sonos it does not connect. If I already play ...

  • Visitor
  • Plan Premium Country Switzerland Device Huawai P20pro, Samsung Tab A Operating System Android 9   My Question or Issue When I want to play a downloaded song on my mobile device it work...
  • 725 Views
  • 0 replies
  • 0 likes
  • 725 Views
  • 0 replies
  • 0 likes

"I can't play Spotify on that device"

We recently received an Echo Auto. We have a premium student Spotify account. I was able to connect my phone to the Echo Auto just fine and use it with Spotify. However, when I connected my wife's phone and try to use Spotify, Alexa says, "I can't pl...

  • Casual Listener
  • We recently received an Echo Auto. We have a premium student Spotify account. I was able to connect my phone to the Echo Auto just fine and use it with Spotify. However, when I connected my wife's ph...
  • anthony_bird
  • Newbie
  • 4206 Views
  • 3 replies
  • 4 likes
  • Android
    Other
  • 4206 Views
  • 3 replies
  • 4 likes

Any URL brings back to Home

I use to browse on spotify using url and Spotify IDs. For instance, I search on DuckDuckGo the name of a song with I'm Feeling Ducky, then it starts the song automatically. Since today, it doesn't work anymore. Any clue why?

  • Casual Listener
  • I use to browse on spotify using url and Spotify IDs. For instance, I search on DuckDuckGo the name of a song with I'm Feeling Ducky, then it starts the song automatically. Since today, it doesn't wo...
  • 1103 Views
  • 0 replies
  • 0 likes
  • Other
  • 1103 Views
  • 0 replies
  • 0 likes

Music stops periodically in Xbox one app

PlanPremiumCountryCanada DeviceXbox One My Question or Issue Last few days I'm finding that I'll start a playlist in the Spotify app, songs will be playing and then suddenly after a few songs (~15-20 mins or so?) sound in the app will stop. Songs are...

  • Newbie
  • Plan Premium Country Canada   Device Xbox One   My Question or Issue   Last few days I'm finding that I'll start a playlist in the Spotify app, songs will be playing and then...
  • 650 Views
  • 0 replies
  • 1 likes
  • music
  • 650 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify web Player not working on Firefox

I'm having this message each time i open Spotify web player on Firefox, for now 3 weeks.Basically it says that a problem has occured and i need to reload the page. That doesn't fix anything. Actually 2 weeks ago, reloading the page 5-20 times would f...

error.png
  • Regular
  • I'm having this message each time i open Spotify web player on Firefox, for now 3 weeks. Basically it says that a problem has occured and i need to reload the page. That doesn't fix anything. Ac...
  • user-removed
  • Not applicable
  • 25762 Views
  • 8 replies
  • 0 likes
  • Other
  • 25762 Views
  • 8 replies
  • 0 likes

Superuser Contribution JBL Link 20 will not play spotify playlists

I have 3 Google Home Speakers, a JBL Link 20 and a non-premium Spotify Account. If I ask my Google Home speakers to play my Spotify playlists it will play them. If I ask the JBL Link 20 to play the same Spotify playlists it will not. The JBL Link 20 ...

  • Casual Listener
  • I have 3 Google Home Speakers, a JBL Link 20 and a non-premium Spotify Account.  If I ask my Google Home speakers to play my Spotify playlists it will play them.  If I ask the JBL Link 20 t...
  • exkiwi
  • Newbie
  • 5005 Views
  • 4 replies
  • 0 likes
  • Other
  • 5005 Views
  • 4 replies
  • 0 likes

set up multiple spotify accounts witth Alexa Echo

PlanPremiumUSA DeviceAlexa Echo How to set up multiple Spotify accounts under Premium plan to use Alexa Echo so that each account owner can ask Alexa to play his/her own playlist?

  • Visitor
  • Plan Premium USA   Device Alexa Echo   How to set up multiple Spotify accounts under Premium plan to use Alexa Echo so that each account owner can ask Alexa to play his/her own playl...
  • 617 Views
  • 0 replies
  • 1 likes
  • Other
  • 617 Views
  • 0 replies
  • 1 likes

Playstation 4 L1 and R1 (other shortcuts)

PlanPremiumCountry EnglandDeviceGoogle Pixel 3Operating SystemPlaystation 4 My Question or Issue What has happened to the shortcuts as they no longer work, mainly care about L1 and R1 and Triangle that allowed you to skip, repeat and pause/play your ...

  • Visitor
  • Plan Premium Country  England Device Google Pixel 3 Operating System Playstation 4   My Question or Issue  What has happened to the shortcuts as they no longer work, mainly c...
  • Gideon_Moriarty
  • Casual Listener
  • 1739 Views
  • 1 replies
  • 1 likes
  • 1739 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists/albums do not seamlessly loop

PlanPremiumCountryCanadaDevicePC / iPhone 7Operating SystemWindows 10 / iOS 12 My Question or IssueWhen I listen to tracks in an album/playlist, they play seamlessly and there's no gap between when one ends and another starts. When I try to loop the ...

  • Newbie
  • Plan Premium Country Canada Device PC / iPhone 7 Operating System Windows 10 / iOS 12   My Question or Issue When I listen to tracks in an album/playlist, they play seamlessly and ther...
  • PavlovsSon
  • Regular
  • 1938 Views
  • 2 replies
  • 2 likes
  • music
  • 1938 Views
  • 2 replies
  • 2 likes

[Yamaha] Cannot connect to a/v receiver

PlanPremiumCountryPHDevice(Mi MIX, notebook Asus, receiver Yamaha RX-A2050)Operating System(Android Oreo, Windows 7) My Question or Issue[Yamaha] Cannot connect to a/v receiverSuddenly Spotify stopped to connect to a/v receiver. It worked fine for 1/...

  • Visitor
  • Plan Premium Country PH Device (Mi MIX, notebook Asus, receiver Yamaha RX-A2050) Operating System (Android Oreo, Windows 7)   My Question or Issue [Yamaha] Cannot connect to a/v r...
  • 820 Views
  • 0 replies
  • 3 likes
  • Other
  • 820 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Application not available for WebOs 2.2

PlanFree/PremiumCountry BrazilDeviceTV LG 40LF6350Operating SystemWebOS TV 2.2 My Question or Issue Why Spotify application is not available yet for this device? If may be converted or modified for running on this device? I really miss this app. I us...

  • Casual Listener
  • Plan Free/Premium Country  Brazil Device TV LG 40LF6350 Operating System WebOS TV 2.2  My Question or Issue   Why Spotify application is not available yet for this device? If...
  • jeff-parker
  • Regular
  • 6418 Views
  • 4 replies
  • 1 likes
  • Connect
  • 6418 Views
  • 4 replies
  • 1 likes