Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 833 Views
  • 7 replies
  • 2 likes
  • Other
  • 833 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17285 Views
  • 8 replies
  • 1 likes
  • Other
  • 17285 Views
  • 8 replies
  • 1 likes

no puedo ver las letras de algunas canciones en Spotify

No puedo ver las letras de la mayoría de canciones que hay en Spotify, llevo casi un mes así y aunque haga de todo hasta crearme nuevas cuentas, no hay solución, he intentado de todo y sigo sin saber que es lo que falla.

  • Casual Listener
  • No puedo ver las letras de la mayoría de canciones que hay en Spotify, llevo casi un mes así y aunque haga de todo hasta crearme nuevas cuentas, no hay solución, he intentado de todo y sigo sin saber...
  • X1dixxy_0X
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

"Liked Songs" should be the first option when clicking to add a song to your library, full stop.

That's it. If you're really going to make me tediously click through several redundant and not-asked-for roll-down and click-thru menus to add songs to playlists, "Liked Songs" should ALWAYS be the first option, period. Why the **bleep** would you ma...

  • Regular
  • That's it. If you're really going to make me tediously click through several redundant and not-asked-for roll-down and click-thru menus to add songs to playlists, "Liked Songs" should ALWAYS be the f...
  • kaworu_bloodpaw
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • Other
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song changed to instrumental?

PlanFreeCountryUSADeviceSamsung Galaxy S21 and HP LaptopOperating SystemAndroid and Windows 11 My Question or IssueThere is a song that has been on my liked songs and playlists for a long time. All of a sudden though, whenever that song played it onl...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy S21 and HP Laptop Operating System Android and Windows 11   My Question or Issue There is a song that has been on my liked songs and playlis...
  • xfgp
  • Newbie
  • 280 Views
  • 2 replies
  • 0 likes
  • Other
  • 280 Views
  • 2 replies
  • 0 likes

Echo Multi-Room Music - Now Playing out of Sync.

Edit: caught it on video: https://youtu.be/T3t7IouUgTAThis time the issue seemed to happen going from a longer song but shorter song. PlanPremium FamilyCountryUSADevice / OS3 Echo Dots 3rd GenAndroid 10 on Pixel 4xl,Windows 10 Spotify App My Question...

  • Casual Listener
  •   Edit: caught it on video: https://youtu.be/T3t7IouUgTA This time the issue seemed to happen going from a longer song but shorter song.   Plan Premium Family Country USA Devic...
  • petercunning
  • Visitor
  • 1893 Views
  • 3 replies
  • 1 likes
  • Connect
    Other
  • 1893 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Alexa playing only radio no matter what command i give her

PlanFreeCountryRomaniaDeviceAmazon echo dot gen 3 and Asus ZenfoneMy Question or IssueUntil a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i sai...

  • Regular
  • Plan Free Country Romania Device Amazon echo dot gen 3 and Asus Zenfone My Question or Issue Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever...
  • HermesV
  • Newbie
  • 110427 Views
  • 42 replies
  • 14 likes
  • music
    Other
  • 110427 Views
  • 42 replies
  • 14 likes

Superuser Contribution Songs are skipping in the web player

I am using the Spotify web player in Chrome and songs are constantly skipping - I'll get a second of a song, then it'll skip to the next song. I have tried clearing the cache and using an incognito window. I am on a computer administered by my work s...

  • Casual Listener
  • I am using the Spotify web player in Chrome and songs are constantly skipping - I'll get a second of a song, then it'll skip to the next song. I have tried clearing the cache and using an incognito w...
  • gjveldink
  • Visitor
  • 692 Views
  • 5 replies
  • 0 likes
  • 692 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify redeem pin

I bought a Spotify gift card for friend and the pin is unclear on a character and they cant redeem the card

  • Visitor
  • I bought a Spotify gift card for friend and the pin is unclear on a character and they cant redeem the card
  • Vasil
  • Moderator
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not in my music ta, or not in any of my playlists when I open the app

Today I opened Spotify a Jack Harlow song was playing, I don't listen to stuff like that. I listen to Metallica, Iron Maiden, ACDC, Judas Priest etc. and this has been happening for a vast amount of random songs and I've searched up this issue so man...

  • Casual Listener
  • Today I opened Spotify a Jack Harlow song was playing, I don't listen to stuff like that. I listen to Metallica, Iron Maiden, ACDC, Judas Priest etc. and this has been happening for a vast amount of ...
  • W1CKED3IKER
  • Visitor
  • 299 Views
  • 5 replies
  • 0 likes
  • 299 Views
  • 5 replies
  • 0 likes

Spotify thinks I'm in the USA

So, I got logged out of Spotify on Windows and when I try to log back in, in the browser it says that everything went fine (Authentication complete) but my Spotify app says that my country does not match the one set in my profile.I tried to change th...

  • Visitor
  • So, I got logged out of Spotify on Windows and when I try to log back in, in the browser it says that everything went fine (Authentication complete) but my Spotify app says that my country does not m...
  • kaworu_bloodpaw
  • Roadie
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Iphone Landscape after ads

While sitting in my sauna, I’ll place my iPhone outside the door and enjoy a Joe Rogan podcast with my phone in landscape. A little while into the podcast an Ad will pop up. It will show the ad in portrait mode. After ads are over the podcast will co...

  • Newbie
  • While sitting in my sauna, I’ll place my iPhone outside the door and enjoy a Joe Rogan podcast with my phone in landscape. A little while into the podcast an Ad will pop up. It will show the ad in po...
  • 55 Views
  • 0 replies
  • 0 likes
  • 55 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Add to Home Screen" feature gone

I used to be able to add a shortcut to my home screen (Android) 2 days ago, and now I cannot do it. Why take away such a feature?It was that one feature that made me drop Youtube Music.

  • Casual Listener
  • I used to be able to add a shortcut to my home screen (Android) 2 days ago, and now I cannot do it. Why take away such a feature? It was that one feature that made me drop Youtube Music. 
  • Flustered88
  • Casual Listener
  • 5382 Views
  • 25 replies
  • 16 likes
  • 5382 Views
  • 25 replies
  • 16 likes

Superuser Contribution How do I stop the screensaver from covering the song and artist on my LG TV

Spotify app came on the LG TV. When I play music, the screensaver covers the name of the song and artist. How do I stop the screensaver from coming up?

  • Visitor
  • Spotify app came on the LG TV. When I play music, the screensaver covers the name of the song and artist. How do I stop the screensaver from coming up?
  • Ivelina
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm not able to rate podcasts (Android App)

PlanPremiumCountryFinland DeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueI can't find an option to rate any podcasts. I've tried following instructions that I googled, but the feature just isn't there. I open the podcast page (u...

  • Casual Listener
  • Plan Premium Country Finland   Device Samsung Galaxy a52s Operating System Android   My Question or Issue I can't find an option to rate any podcasts. I've tried following instru...
  • foteledisney
  • Casual Listener
  • 1210 Views
  • 8 replies
  • 0 likes
  • Samsung
  • 1210 Views
  • 8 replies
  • 0 likes

Lyrics not in sync with the song

The lyrics are in sync for the first verse but when it’s time to go down a page they skip down like a verse or two the lyrics do not just scroll slowly with the song anymore. Its page by page not line by line.

  • Casual Listener
  • The lyrics are in sync for the first verse but when it’s time to go down a page they skip down like a verse or two the lyrics do not just scroll slowly with the song anymore. Its page by page not lin...
  • kaworu_bloodpaw
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off autoplay recommended songs on playlists

You recently implemented a feature which changed the shuffle button functionality and added recommended songs HOWEVER there is no way to stop the "recommended songs" autoplaying when the playlist reaches the end. Need to be able to stop the auto play...

  • Visitor
  • You recently implemented a feature which changed the shuffle button functionality and added recommended songs HOWEVER there is no way to stop the "recommended songs" autoplaying when the playlist rea...
  • AlejaR
  • Moderator
  • 231 Views
  • 1 replies
  • 2 likes
  • 231 Views
  • 1 replies
  • 2 likes

Superuser Contribution Your Time Capsule Playlist changing content in the middle of listening.

My "Your Time Capsule Playlist" keeps changing content in the middle of listening. When I switch to another playlist and come back, it looks like it updated to a new mix. But then it'll go back to what it showed originally without me changing lists. ...

  • Regular
  • My "Your Time Capsule Playlist" keeps changing content in the middle of listening. When I switch to another playlist and come back, it looks like it updated to a new mix. But then it'll go back to wh...
  • AlejaR
  • Moderator
  • 831 Views
  • 15 replies
  • 4 likes
  • music
    Other
  • 831 Views
  • 15 replies
  • 4 likes

Superuser Contribution Spotify login and Spotify Connect not working for Pro-Ject Stream Box S2 Ultra

PlanFreeCountryUKDevicePro-Ject Stream Box S2 UltraOperating SystemVolumio implementation My Question or IssueI recently purchased a Pro-Ject Stream Box S2 Ultra. This product uses a version of Volumio to access Spotify and other streaming services. ...

  • Newbie
  • Plan Free Country UK Device Pro-Ject Stream Box S2 Ultra Operating System Volumio implementation   My Question or Issue I recently purchased a Pro-Ject Stream Box S2 Ultra. This produc...
  • luismix69
  • Visitor
  • 305 Views
  • 2 replies
  • 0 likes
  • Other
  • 305 Views
  • 2 replies
  • 0 likes

Superuser Contribution My artist profile doesn't show up in reserch

Hi, I just released a song on spotify. The song does appear when I type the name of the song or my artist profile. But it doesn't appear in the artist section. Because of that, I can't claim a MusixMatch profile cause it doesn't find my artist page.

  • Newbie
  • Hi, I just released a song on spotify. The song does appear when I type the name of the song or my artist profile. But it doesn't appear in the artist section. Because of that, I can't claim a MusixM...
  • Ivelina
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes